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England and Wales Court of Appeal (Civil Division) Decisions |
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You are here: BAILII >> Databases >> England and Wales Court of Appeal (Civil Division) Decisions >> Ted Baker Plc & Anor v Axa Insurance UK Plc & Ors [2014] EWCA Civ 134 (19 February 2014) URL: http://www.bailii.org/ew/cases/EWCA/Civ/2014/134.html Cite as: [2014] EWCA Civ 134 |
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ON APPEAL FROM THE HIGH COURT OF JUSTICE
QUEEN'S BENCH DIVISION, COMMERCIAL COURT
Mr Justice Eder
Strand, London, WC2A 2LL |
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B e f o r e :
and
LORD JUSTICE TOMLINSON
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(1) Ted Baker plc (2) No Ordinary Designer Label Ltd |
Respondents |
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- and - |
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(1) Axa Insurance UK plc (2) Fusion Insurance Services Ltd (3) Tokio Marine Europe Insurance Ltd |
Appellants |
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Jeremy Nicholson QC and James Medd (instructed by Kennedys Law LLP) for the Appellants
Hearing date : 20 January 2014
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Crown Copyright ©
Lord Justice Tomlinson :
1) Sections covering loss by theft and business interruption (all risks): which were stated as operative in the schedules;2) A section providing for fidelity cover entitled "Theft by Employees": which was not stated as operative in the schedules.
1) an exclusion (Exclusion Clause 2(c)) in respect of consequential loss arising directly from theft or attempted theft;2) a further exclusion (Exclusion Clause 4(c)) in respect of "consequential loss caused by or consisting of . . . acts of fraud and dishonesty".
However the Schedule also contained a Special Endorsement No 637 "Theft Extension Clause (All Risks)" which provided "exclusion 2(c) of the [Business Interruption] cover is deleted". Exclusion 4(c) was not deleted.
"In my judgment, the defendants' case on estoppel by convention fails in limine. As we have found, the claimants, in particular Mr Page, believed that Ted Baker had cover for consequential losses (i.e. direct losses and loss of profits) as a result of employee theft i.e. under both the Theft Section and the BI Section of the policy. So far as the brokers are concerned and so far as their belief might be relevant, so too did Mr Burbedge. There is no evidence as to Mr Davenport's belief. As to Mr Cash and Mr Glover, my conclusions with regard to their evidence are such that it does not, in my judgment, avail the defendants. In any event, their involvement was limited to 2003 and the early part of 2004 and, as such, can have no relevance to the present claims which relate to the years 2004-2008. Further, given (a) the terms agreed, (b) my conclusions with regard to the effect of such terms and (c) the continuing beliefs (as I have held) of both Mr Burbedge and, in particular, Mr Page, it seems to me (i) that there was no relevant shared assumption and (ii) in any event it would be unconscionable for AXA now to assert there was no cover for employee theft under the Theft Section or BI Section of the policy."
"18. The first renewal that Mr Page would have been involved in was in February 1998. As Mr Page frankly acknowledged, it was difficult for him to recall after such a long period the precise nature of those discussions. However, I accept his evidence that, as a company, Ted Baker were very concerned that insurance was in place to cover loss of profit claims, wherever or whenever such claims arose; that in particular they had identified the warehouse as being a particular area of concern, given that it was the only warehouse they had and all their stock passed through it; that they knew that if there were was a fire at the premises or a substantial theft, that it would have a very significant impact on the business as they would not be able to supply either the wholesale or the retail outlets for a period of time and it would take some time (possibly months) to organise replacement stocks; and that in general terms the brokers were told to obtain the most appropriate cover to ensure that both direct losses and loss of profits would be covered in the event of an incident arising. Similarly, it was (in summary) Mr Anderson's evidence that Ted Baker wanted to ensure that their insurance covered them both in relation to any direct losses suffered and also for any loss of profits; and that the brokers were instructed to obtain cover for loss of profits arising from theft whatever nature that theft may take. As stated above, Mr Jarvis' own evidence was that he was on the periphery so far as organising the various insurance policies were concerned; but his evidence was similarly that it was extremely important that the business had insurance to cover loss of profits in the event of a fire or theft of any kind."
After discussing criticisms of and apparent shortcomings in their evidence, the judge concluded:-
"20. Despite these points of criticism of the Ted Baker's witnesses, I found them generally to be honest witnesses. However, it is noteworthy that none of them stated in terms that they were specifically told that Ted Baker had cover for direct or consequential losses as a result of employee theft. In this context, the highpoint of these witnesses' evidence is that of Mr Page in his witness statement that the brokers told him that Ted Baker had cover for consequential losses (i.e. direct losses and loss of profits) arising out of theft, however that theft arose. Notwithstanding in cross-examination, he could not recall a specific instance when he had been so informed and, on a balance of probabilities, I remain unpersuaded that the brokers ever did specifically tell Mr Page that Ted Baker had cover for consequential losses (ie direct losses and loss of profits) arising out of theft, however that theft arose. However, I am persuaded that, that given his instructions to the brokers, Mr Page assumed and therefore believed that they were so insured; that he understood and thought that they had consequential loss cover in relation to the dishonesty of an employee; and that if the brokers had told him that they did not have such cover he would have told them to go out and secure it. I accept that evidence."
"46. Meanwhile, so far as the brokers are concerned, Mr Burbedge took over the account in about May 2004. As stated above, he had previously been employed at GA. It was his evidence that at GA there was an extension available under their commercial combined policies for what he referred to as "larceny cover"; that it operated as a separate endorsement to the combined policy amending the theft section and also the business interruption section; that although he could not recall the precise wording, it would cover theft by any person who was lawfully on the insured's premises including employees and cover both direct loss (i.e. under the theft section) and loss of profits (i.e. under the business interruption section); that it would typically attract a higher excess than applied for normal theft cover in order to cut out the petty claims; and that during this time at GA, it was quite rare for this type of cover to be taken up.
47. After taking over the account, Mr Burbedge quickly brought himself up to speed and reviewed the file in advance of a meeting with Mr Page and Mr Anderson on or about 10 May 2004. In particular, it was Mr Burbedge's evidence that he read the memo dated 5 September 2002; that it was his understanding that item 6 ("larceny") was to cover theft or theft by persons lawfully on the premises including employees; that based on his experience at GA he regarded this as being the normal way in which such cover would be dealt with; that he considered that the business interruption section had also been amended to include theft; and that there needed to be certain revisions to the policy wording."
"59. Notwithstanding Mr Lynagh QC's sustained attack on Mr Burbedge, I regarded him as an honest witness and, in the event, I accept his evidence that at all material times, he believed that there was cover for employee theft both under the theft section and the BI section."
"124. In light of above and given my conclusions with regard to the evidence of the claimants (in particular, Mr Page and Mr Anderson) and the brokers (in particular, Mr Cash, Mr Glover and Mr Burbedge) as I have set out above, the defendants' claim for rectification also fails in limine. Even taking the evidence of the defendants' witnesses at its highest, I am not "sure" that any of those involved on the claimants' side (including their brokers) believed that the insurance did not provide cover for loss of property or consequential loss/business interruption caused by surreptitious employee theft. On the contrary, I would refer again to my conclusions on the facts as I have summarised under the previous heading in relation to the defendants' case in relation to estoppel. Moreover, there is no outward expression of accord indicating an agreement to an exclusion clause or an agreement that employee theft is excluded; nor any cogent material upon which it can be said that the policy wording does not reflect what the parties agreed not merely what they or one of them thought that it meant."
The late disclosure
"I have explained to the client that the FG cover is cost price only, and that their Commercial Combined policy would not be expected to cover loss of profit as a result of employee theft. However, there appears to be a "typo" on Axa's printed wording which might open the door for a BI claim.
. . . At this stage there is no suggestion of an E&O claim against us, however given the size of the probably uninsured loss, and the fact that assessors may become involved, in my view it cannot be ruled out that client may at some stage come after us for compensation."
"The judge's conclusion on construction is not appealed. Nor, as I understand it, is there any challenge to the judge's finding in paragraph 124 that there was no outward expression of accord in relation to the scope of cover. That being the case, I am struggling to understand how there could nonetheless be the necessary indication each to the other as to the sharing of an assumption as to the scope of the cover. In those circumstances, I do not presently understand how Axa's estoppel defence can succeed."
In response thereto Mr Nicholson sought to supplement his Grounds of Appeal by the addition of the following paragraph:-
"5A The Court below did not address for the purposes of estoppel by convention whether there had been conduct passing across the line between the parties. The Court's findings for the purposes of rectification (judgment paragraph 124) that there was no outward expression of accord, nor any cogent material that the policy wording did not reflect what the parties agreed, in and insofar as relevant to estoppel by convention, were wrong. The Court should have held that the parties had conducted themselves on the basis of shared assumption that there was no cover for employee theft without forcible and violent entry under the theft section or the business interruption section, which conduct passed across the line between them."
" 8.3.1 Facts material to the risk in respect of employee theft included:
- Any previous losses
- The nature of the insured's supervision, checking and management systems
- The size of the insured's payroll
- The number of the insured's employees
- The insured's annual shrinkage rates, and any significant increase in them
- The existence of the CGU and AIG policies (providing fidelity cover).
8.3.2 There had been no disclosure of any of those matters to the Appellants, in the context of the relevant insurance. Indeed the only disclosure of any of those matters was of the insured's payroll – and that was given merely for the purposes of liability insurance.
8.3.3 There had been no request by the Appellants for information about any of those matters, on the documents before the Judge. That was despite the fact that insurers of fidelity risks invariably require a separate questionnaire/proposal giving details of those risks.
8.4 Further, there was clear evidence before the Judge of such statements, passing across the line between the parties; including, without limitation:
8.4.1 The wording and schedules of all the policies in question: which did not contain any of the special clauses to be expected in a fidelity policy or a policy providing cover for surreptitious employee theft.
8.4.2 The Underwriting Submission dated February 2007 provided by Mr Burbedge to AXA, which:
- Contained no reference to cover for theft by employees.
- Further or alternatively, included as one of the Principal Clauses & Extensions listed "Larceny (own premises only)". A request for this would not be understood by anyone experienced in the general commercial insurance market to include cover for surreptitious theft by employees, on the expert evidence of Mr Coates. Furthermore, in view of the documents now in question, it is likely that Mr Burbedge also did not understand it to include cover for surreptitious theft by employees.
8.4.3 A 'Property Loss Control Report' on the warehouse submitted by the Respondents to the Appellants referred to theft issues – but made no reference to fidelity issues, or shrinkage losses.
8.5 The conduct and/or statements referred to above, passing across the line between the parties, showed a shared assumption that there was no cover for employee theft without forcible and violent entry, under the theft section or the business interruption section of the insurance."
It is suggested that the judge overlooked this material. As we have already observed, there does not appear to have been any issue concerning the identification of what words or conduct crossed the line. The only issue was what if anything was communicated thereby.
Misrepresentation
"64. As stated above, so far as Fusion is concerned, after the risk was initially declined by Mr Boulcott, arrangements were dealt with (at least in 2004) by Mr Wisdom and Mr Watts. They gave oral evidence but it was plain that he had little if any direct recollection of any relevant events or discussions. The documents show that Mr Burbedge had a telephone conversation with Mr Watts on 22 July 2004. A note of that conversation refers to "Larceny cover". As to this, Mr Watts' evidence was that he did not recall any such conversation but accepted that it probably took place if Mr Burbedge recorded it. However, he was not sure whether they had a specific conversation as to what it meant but that, if they did and if Mr Burbedge said that it included thefts by employees he would undoubtedly have remembered this and refused cover. In the event, Mr Burbedge accepted that there was no discussion in relation to policy interpretation. However, more generally, it was Mr Watts' evidence that XP Underwriting (ie Fusion) was not prepared to provide cover for surreptitious theft by an employee or business interruption consequent upon it (what he described as "fidelity cover"); that they had never been asked to provide such cover; and that he did not believe that they were providing such cover. I consider this evidence further below but it is important to note that full policy documentation was provided to Mr Wisdom in about September 2004 and nobody queried the lack of any exclusion.
. . .
125. Given my conclusion that the cover sought by Mr Burbedge from Fusion was intended to and did include cover for non FVEE employee theft and BI cover thereon, it is in essence the defendants' case that he should have realised that the Fusion underwriters (including Mr Watts) would not appreciate that he was seeking such cover and that accordingly he should have disclosed the nature of the cover that he was seeking and/or misrepresented the position by the use of the word larceny. It is on this basis that Fusion seek a declaration that they are entitled to rescind their contract and/or damages.
126. As to the circumstances in which Mr Watts came to agree to the line by Fusion, I have already summarised the basic facts above. There is no issue with regard to Mr Burbedge's description of the cover as "larceny"; and there is no doubt authority to support the general proposition that a statement as to the meaning or effect of a document can amount to an actionable misrepresentation: see Wauton v Coppard [1899] 1 Ch 92; Kyle Bay v Underwriters Subscribing under Policy No 019057/08/01 [2007] Lloyd's Rep IR 460. However, I do not consider that such brief description constituted a material misrepresentation as to the scope of the cover. Moreover, even if that is wrong, I am not persuaded that Mr Watts relied upon any such misrepresentation; nor, even if that is wrong, that any such reliance was reasonable. In particular, Mr Watts had a copy of the wording and the booklets – so, as Mr Burbedge emphasised, Mr Watts could see for himself what the cover provided. In any event, Mr Watts confirmed that he understood the wording of A05/F08 to be wide enough to include employee theft but in evidence said that (contrary to his witness statement) he had mistakenly assumed that the standard AXA wording had an employee theft exclusion in it but he did not check. Nor do I consider that there was any material non-disclosure giving rise to any entitlement to rescission or damages."
"127. There is no dispute as to what Mr Read sent to Mr Monahan. I have already summarised this above. However, for similar reasons to those set out above in relation to the Fusion line, I do not consider that there was any material misrepresentation or non-disclosure. Moreover, I found Mr Monahan's evidence unreliable: although he said that he thought it likely that he did notice at least some of the wording that he had been provided, it was plain that he had no present or at least reliable recollection that this was indeed the case. Thus, I am not persuaded that Mr Monahan relied upon any such misrepresentation; nor, even if that were wrong, that any reliance was reasonable. Nor do I consider that there was any material non-disclosure giving rise to any entitlement to rescission or damages."
The new evidence has no bearing whatever on any of these conclusions. Insofar as Tokio Marine now seeks to challenge them, this is again a challenge which could have been made earlier and in respect of which an extension of time is not justified by reliance on the belated disclosure.