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England and Wales Court of Appeal (Civil Division) Decisions |
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You are here: BAILII >> Databases >> England and Wales Court of Appeal (Civil Division) Decisions >> Times Travel (UK) Ltd v Pakistan International Airlines Corporation (Rev 2) [2019] EWCA Civ 828 (14 May 2019) URL: http://www.bailii.org/ew/cases/EWCA/Civ/2019/828.html Cite as: [2019] 3 WLR 445, [2019] 2 Lloyd's Rep 89, [2019] WLR(D) 277, [2019] EWCA Civ 828, [2020] Ch 98, [2020] 1 All ER (Comm) 31 |
[New search] [Printable PDF version] [View ICLR summary: [2019] WLR(D) 277] [Buy ICLR report: [2020] Ch 98] [Buy ICLR report: [2019] 3 WLR 445] [Help]
ON APPEAL FROM THE HIGH COURT OF JUSTICE
CHANCERY DIVISION
Mr Justice Warren
HC-2014-00247
Strand, London, WC2A 2LL |
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B e f o r e :
LORD JUSTICE MOYLAN
and
LADY JUSTICE ASPLIN
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TIMES TRAVEL (UK) LIMITED |
Respondent |
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- and - |
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PAKISTAN INTERNATIONAL AIRLINES CORPORATION |
Appellant |
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Farani Taylor Solicitors) for the Appellant
Philip Shepherd QC and Heather Murphy (instructed by Invictus Law LLP) for the Respondent
Hearing dates: 28-29 November 2018
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Crown Copyright ©
Lord Justice David Richards:
Introduction
The facts
"The Ahmads felt under pressure to sign the New Agreement in the light of the fall in ticket sales since the reduction in the ticket allocation and did not want TT to be put out of business, an outcome which they saw as the inevitable consequence of the withdrawal of TTs agency. They did not want to sign but considered that they had no alternative because of that pressure. I reject PIAC's suggestion that TT could have found other business to replace that derived from PIAC within a reasonable time-scale. It may well be that, in the longer term, TT would have been able to do so. But the result of a refusal to sign the New Agreement would have resulted in termination of the agency on 31 October, a matter of only weeks away, by which time TT could not have hoped to replace the PIAC business."
Times Travel's monetary claims
The judgment below
"Threat to commit otherwise lawful act. Threatening to carry out something perfectly within one's rights will not normally amount to duress; for instance, a party who relies on his existing contractual rights to drive a hard bargain is not, on that ground alone, guilty of economic duress. But there can be no doubt that even a threat to commit what would otherwise be a perfectly lawful act may be improper if the threat is coupled with a demand which goes substantially beyond what is normal or legitimate in commercial arrangements. It was at one time suggested that it could not be unlawful to threaten to exercise one's legal rights, no matter what the motive. But such a principle is too widely stated. There are, for example, many cases where a man who has a "right", in the sense of a liberty or capacity to do an act which is not unlawful, but which is calculated seriously to injure another, will be liable to a charge of blackmail if he demands money from that other as the price of abstaining, e.g. from disclosing discreditable incidents in the victim's life. Although it is, in general, true to say that a contract is not rendered voidable by reason of the fact that pressure has been lawfully applied so as to compel the promisor to accept its terms, it is unlikely that a court would refuse to entertain an action at the suit of one who had paid money under a threat amounting to blackmail, or to set aside any agreement entered into as the result of such a threat."
"It is important to note the following matters:
(i) PIAC considered (wrongly, as I have held, but I have no reason to doubt that PIAC genuinely believed it to be true) that the 9% Basic Commission had ceased to be payable, having been replaced by Net Sales Remuneration in October 2010.
(ii) The New Agreement was in all material respects in precisely the same terms as the pre-existing arrangements, both incorporating Resolutions 818g and 824. One difference between the old arrangements and the New Agreement – and the only major difference – related to the giving up by the Claimants of their pre-existing claims to commission, thus including 9% Basic Commission on Net Ticket Price (ie including the YQ element of the fare) and ORC.
(iii) The New Agreement was offered to the Claimants in the very letter (that is to say, the Notice) which gave notice of termination of the old agreement. There was, therefore, quite clearly no desire on the part of PIAC that Agents should in practice cease to be agents for PIAC; what PIAC wanted to achieve was simply an end to any claims by the Claimants for their outstanding commission. The Notice was in reality a threat that, unless the Claimants gave up those claims, their agency would come to an end. It of course went beyond a mere threat because, if the Claimants did not sign the New Agreement, their appointments would come to an end automatically on the expiry of the notice period.
(iv) The Claimants were given no opportunity to discuss the service of the Notice. Some of the reasons which I have been given for the service of the Notice, in particular concerns about financial risk, simply do not stand up to scrutiny in relation to the Claimants.
(v) The Claimants' claims were all genuine and arguable. The YQ claim in respect of the period up to 16 October 2010 was very strong indeed in the light of the decisions of the Australian court and Master Leslie. Had the summary judgment application proceeded, it would, in my view, have been bound to succeed. The claim to 9% Basic Commission (including commission on the YQ element) for the period after October 2010 was less clear. For the reasons which I have already given, I consider that it would have been a good claim. The ORC claim is one which, on the evidence before me, I have rejected. It was, however, part of the APTA litigating agents' claim in relation to which the evidence may have been very different. It would be wrong to say that, when the New Agreement was made, there was no prospect of success in the ORC claim.
(vi) The New Agreement provided benefit for the Claimants in the shape of the APS and the collateral contracts provided the different benefits for TT and NT which I have described."
"262. So far as TT is concerned, I consider that it has established its claim based on economic duress. Taking account of all of the matters set out in paragraph 260 above, I consider that the elements required to be established are made out. This is one of those cases where, although acting lawfully, the defendant, PIAC, has placed illegitimate pressure on TT. Further, that pressure was a significant cause of TT entering into the contractual arrangements which it did, that is to say the collateral contract and the New Agreement. In reaching that conclusion I take account of the factors listed by Dyson J in the passage set out at paragraph 250 above. As to those factors:(i) The case concerning YQ at least prior to October 2010 was very strong. I feel confident that summary judgement would have been given. PIAC ought to have paid 9% commission on the YQ element in respect of the periods prior to October 2010 before the New Agreement was signed. It was in breach of contract in having failed to do so. There is no limitation point here, since all of the Claimants' claims arose in respect of periods within 6 years of the New Agreement.(ii) Whether PIAC has acted in good faith or bad faith is moot. The Claimants have not established that there was bad faith but nor has PIAC established good faith. It is clear to me that the whole basis on which the Notice was served and the terms of the New Agreement were formulated was to ensure that agents would lose their claims to accrued rights in a situation where some of those rights (in particular, 9% commission on YQ) were clear. Indeed, Mr Schama [counsel for PIAC] accepted that this was the motivation for the Notice. Whether this demonstrates bad faith is a matter on which different minds might take different views.(iii) It does not, I think on any view, reflect well on PIAC that it should treat this particular agent, NT [a misprint for TT], in the way which it did when TT was a successful, honest and reliable agent with a substantial period of loyal service. It was given no adequate period of notice to allow it to adjust its businesses; it was not allowed, even during the short period of notice, to acquire for cash its pre-existing ticket allocations.(iv) TT, in my judgment, had no practical alternative but to submit to the pressure and take what was on offer.(v) TT protested at the http://www.bailii.org/cgi-bin/format.cgi?doc=/ew/cases/EWHC/Ch/2017/1367.html&query=(times)+AND+(travel)+AND+(pakistan)+AND+(1367) - disp105time, saying that the New Agreement was unfair.263. In my view, the pressure put on TT, in the light of all of the matters which I have identified and in the light of the factors listed by Dyson J, was illegitimate. The benefit of the New Agreement and of the APS for 2012 do not, in my judgment render the pressure legitimate. The New Agreement and the limited APS may represent a possibly adequate reward for future services; but they cannot be seen as compensating TT in an adequate way for its forced waiver of its existing claims."
The law
"Rectification is an equitable remedy, which means that its origins lie in conscience and fair dealing, but those origins cannot be invoked to justify an unprincipled approach: far from it. Particularly as rectification is normally invoked in a contractual context, it seems to me that its principles should reflect the approach of the law to contracts, in particular to the formation and interpretation of contracts. Similarly, as rectification most commonly arises in a commercial context, it is plainly right that the applicable principles should be as clear and predictable in their application as possible."
"It is, however, in my view crucial to the decision of the instant appeal to identify the rationale of this development of the common law. It is not that the party seeking to avoid the contract which he has entered into with another party, or to recover money that he has paid to another party in response to a demand, did not know the nature or the precise terms of the contract at the time when he entered into it or did not understand the purpose for which the payment was demanded. The rationale is that his apparent consent was induced by pressure exercised upon him by that other party which the law does not regard as legitimate, with the consequence that the consent is treated in law as revocable unless approbated either expressly or by implication after the illegitimate pressure has ceased to operate on his mind. It is a rationale similar to that which underlies the avoidability of contracts entered into and the recovery of money exacted under colour of office, or under undue influence or in consequence of threats of physical duress.
Commercial pressure, in some degree, exists wherever one party to a commercial transaction is in a stronger bargaining position than the other party. It is not, however, in my view, necessary, nor would it be appropriate in the instant appeal, to enter into the general question of the kinds of circumstances, if any, in which commercial pressure, even though it amounts to a coercion of the will of a party in the weaker bargaining position, may be treated as legitimate and, accordingly, as not giving rise to any legal right of redress. In the instant appeal the economic duress complained of was exercised in the field of industrial relations to which very special considerations apply."
"As the two noble and learned Lords remarked at p. 121D, in life, including the life of commerce and finance, many acts are done "under pressure, sometimes overwhelming pressure": but they are not necessarily done under duress. That depends on whether the circumstances are such that the law regards the pressure as legitimate.
In determining what is legitimate two matters may have to be considered. The first is as to the nature of the pressure. In many cases this will be decisive, though not in every case. And so the second question may have to be considered, namely, the nature of the demand which the pressure is applied to support.
The origin of the doctrine of duress in threats to life or limb, or to property, suggests strongly that the law regards the threat of unlawful action as illegitimate, whatever the demand. Duress can, of course, exist even if the threat is one of lawful action: whether it does so depends upon the nature of the demand. Blackmail is often a demand supported by a threat to do what is lawful, e.g. to report criminal conduct to the police. In many cases, therefore, "what [one] has to justify is not the threat, but the demand…": see per Lord Atkin in Thorne v. Motor Trade Association [1937] AC 797, 806."
"It appears to me that if a man may lawfully, in the furtherance of business interests, do acts which will seriously injure another in his business he may also lawfully, if he is still acting in furtherance of his business interests, offer that other to accept a sum of money as an alternative to doing the injurious acts. He must no doubt be acting not for the mere purpose of putting money in his pocket, but for some legitimate purpose other than mere acquisition of money."
"A third, and critically important, characteristic of the case is the fact that the defendants bona fide thought that the goods were at the risk of the plaintiffs and that the plaintiffs owed the defendants the sum in question. The defendants exerted commercial pressure on the plaintiffs in order to obtain payment of a sum which they bona fide considered due to them. The defendants' motive in threatening withdrawal of credit facilities was commercial self-interest in obtaining a sum that they considered due to them."
"We are being asked to extend the categories of duress of which the law will take cognisance. That is not necessarily objectionable, but it seems to me that an extension capable of covering the present case, involving 'lawful act duress' in a commercial context in pursuit of a bona fide claim, would be a radical one with far-reaching implications. It would introduce a substantial and undesirable element of uncertainty in the commercial bargaining process. Moreover, it will often enable bona fide settled accounts to be reopened when parties to commercial dealings fall out. The aim of our commercial law ought to be to encourage fair dealing between parties. But it is a mistake for the law to set its sights too highly when the critical inquiry is not whether the conduct is lawful but whether it is morally or socially unacceptable. That is the inquiry in which we are engaged. In my view there are policy considerations which militate against ruling that the defendants obtained payment of the disputed invoice by duress.
Outside the field of protected relationships, and in a purely commercial context, it might be a relatively rare case in which 'lawful act duress' can be established. And it might be particularly difficult to establish duress if the defendant bona fide considered that his demand was valid. In this complex and changing branch of the law I deliberately refrain from saying 'never'. But as the law stands, I am satisfied that the defendants' conduct in this case did not amount to duress.
It is an unattractive result, inasmuch as the defendants are allowed to retain a sum which at the trial they became aware was not in truth due to them. But in my view the law compels the result."
"It is important to have in mind that the sole issue raised by this appeal and argued before us was duress. The plaintiff claims payment was made by it under duress and is recoverable accordingly. I agree, for the reasons given by Steyn LJ, that that claim must fail. When the defendant company insisted on payment, it did so in good faith. It believed the risk in the goods had passed to the plaintiff company, so it considered it was entitled to be paid for them. The defendant company took a tough line. It used its commercial muscle. But the feature underlying and dictating this attitude was a genuine belief on its part that it was owed the sum in question. It was entitled to be paid the price for the goods. So it took the line: the plaintiff company must pay in law what it owed, otherwise its credit would be suspended.
Further, there is no evidence that the defendant's belief was unreasonable. Indeed, we were told by the defendant's counsel that he had advised his client that on the risk point the defendant stood a good chance of success. I do not see how a payment demanded and made in those circumstances can be said to be vitiated by duress."
"In determining whether there has been illegitimate pressure, the courts take into account a range of factors. These include whether there has been an actual or threatened breach of contract; whether the person allegedly exerting the pressure has acted in good or bad faith; whether the victim had any realistic practical alternative but to submit to the pressure; whether the victim protested at the time; and whether he affirmed and sought to rely on the contract. These are all relevant factors. Illegitimate pressure must be distinguished from the rough and tumble of the pressures of normal commercial bargaining."
"The proper approach in my opinion is to ask whether any applied pressure induced the victim to enter into the contract and then ask whether that pressure went beyond what the law is prepared to countenance as legitimate. Pressure will be illegitimate if it consists of unlawful threats or amounts to unconscionable conduct. But the categories are not closed. Even overwhelming pressure, not amounting to unconscionable or unlawful conduct, however, will not necessarily constitute economic duress."
Mr Shepherd placed some emphasis on the breadth of the conduct which, on this approach, might constitute illegitimate pressure. This part of McHugh JA's judgment was obiter, because the court was unanimous in affirming the trial judge's finding that any pressure exerted by the bank played no part in the execution of the mortgage under challenge. The other two members of the court (Samuels JA and Moloney JA) stated that they were expressing no view on this part of McHugh JA's judgment.
"The vagueness inherent in the terms 'economic duress' and 'illegitimate pressure' can be avoided by treating the concept of 'duress' as limited to threatened or actual unlawful conduct. The threat or conduct in question need not be directed to the person or property of the victim, narrowly defined, but can be to the legitimate commercial and financial interests of the party. Secondly, if the conduct or threat is not unlawful, the resulting agreement may nevertheless be set aside where the weaker party establishes undue influence (actual or presumptive) or unconscionable conduct based on an unconscientious taking advantage of his or her special disability or disadvantage, in the sense identified in Amadio. Thirdly, where the power to grant relief is engaged because of a contravention of a statutory provision such as s.51AA, s.51AB or S.51AC of the Trade Practices Act, the Court may be entitled to take into account a broader range of circumstances than those considered under the general law."
"In civil as well as in criminal law, the state of mind of the defendant is naturally a relevant consideration where the question is whether the defendant has acted wrongfully. But the factors which render a contract defective and make it just to require contractual benefits to be restored are not limited to cases where the defendant has acted wrongfully. They include, for example, cases where a party lacks capacity or where one party is under the undue influence of the other, even though such influence may not involve any wrongdoing. They may also, in principle, include cases where the defendant has exploited a position of extreme vulnerability on the part of the claimant to induce the claimant to agree to a wholly unreasonable demand. There is no reason why, in this context, the availability of relief should depend on the defendant's own perception of whether his conduct was justified. On the contrary, as in other cases where the law sets limits to freedom of contract by requiring the parties to observe certain minimum standards of behaviour, the appropriate arbiter of those standards is the independent judgment of the court."
"187. This is a difficult area of the law. But for my part I see no reason to doubt the correctness of the approach adopted in the Times Travel case. Whereas the distinction between lawful and unlawful behaviour may be critical in determining whether the defendant's conduct is actionable in tort, I see no reason why it should be decisive of whether the defendant can retain money or other benefits demanded from a claimant in a situation of extreme vulnerability. For this purpose it is appropriate to take account of the legitimacy of the demand and to judge the propriety of the defendant's conduct by reference not simply to what is lawful but to basic minimum standards of acceptable behaviour. To the complaint that this makes the law uncertain, I would give two replies. First, as the authorities have emphasised, the standard of unconscionability is a high one and it is only in cases where the demand made and means used to reinforce it are completely indefensible that the courts will intervene. Second, no apology is needed for intervening in such cases, as the enforcement of basic norms of commerce and of fair and honest dealing is an essential function of a system of commercial law. As Mance J said in Huyton SA v Peter Cremer GmbH & Co [1999] 1 Lloyd's Rep 620, 637-8; [1999] CLC 230, 251:
"The law has frequently to form judgments regarding inequitability or unconscionability, giving effect in doing so to the reasonable expectations of honest persons. It is the law's function to discriminate, where discrimination is appropriate, between different factual situations …"
188. It does seem to me, however, that the test suggested in Chitty on Contracts could be made more precise by transposing into objective requirements the elements of the offence of blackmail. On this basis a demand coupled with a threat to commit a lawful act will be regarded as illegitimate if (a) the defendant has no reasonable grounds for making the demand and (b) the threat would not be considered by reasonable and honest people to be a proper means of reinforcing the demand."
"…it is ordinarily not duress to threaten to do what one has a right to do: to lawfully terminate a contract or to refuse to enter into a contract. The general rule is, moreover, based on good reasons. First, whereas in the developing body of public law principles of propriety of purpose, relevance, and rationality – Wednesbury reasonableness – limit the exercise of power, the basic position in private law is a Diceyan one. All that is not prohibited is permitted and there is no general doctrine of abuse of rights. If therefore a person is permitted to do something, he will generally be allowed to do it for any reason or for none. In the context of contractual negotiations this position enables people to know where they stand and provides certainty as to what is acceptable conduct in the bargaining process but it does leave forms of socially objectionable conduct unchecked. Again, this is soundly based for judges should not, as a general rule, be the arbiters of what is socially unacceptable and attach legal consequences to such conduct. Secondly, the less the emphasis is on the 'wrongfulness' of the threat, the closer duress becomes to a doctrine of inequality of bargaining power which, as we have seen, Lord Scarman considers is a doctrine that should only be introduced by statute."
"The general reluctance of courts to recognise lawful economic or commercial threats as disproportionate to commercial goals (and thus illegitimate) is to be applauded. Any other approach would cut across the statutory competition law rules which draw complex distinctions between lawful and unlawful commercial behaviour. An infringement of rules of competition law should be unlawful and illegitimate for the purposes of the unjust factor of duress. Only in the most exceptional circumstances, if at all, should it be illegitimate to threaten to engage in conduct which a plaintiff has a right to engage in and which is not proscribed by competition law. However, where the threatened conduct is non-commercial in nature, such as threats to publish information or threats to foster rumours about a company, a finding that the threat is disproportionate and therefore illegitimate may be more readily made."
Application of the law to the present case
"Whether PIAC has acted in good faith or bad faith is moot. The Claimants have not established that there was bad faith but nor has PIAC established good faith. It is clear to me that the whole basis on which the Notice was served and the terms of the New Agreement were formulated was to ensure that agents would lose their claims to accrued rights in a situation where some of those rights (in particular, 9% commission on YQ) were clear. Indeed, Mr Schama [counsel for PIAC] accepted that this was the motivation for the Notice. Whether this demonstrates bad faith is a matter on which different minds might take different views."
LORD JUSTICE MOYLAN:
LADY JUSTICE ASPLIN: