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Spicer v OFSTED [2003] EWCST 0165(JP) (24 September 2003)
YVONNE CAROLE SPICER
Appellant
and
OFSTED
Respondent
0165.JP
Before
David Hershman QC, Chairman
Tim Greenacre
Peter Sarll
Sitting at the Leicester County Court , Leicester
On the 23rd and 24th September
2003
The Appellant was unrepresented
The Respondent was represented by Mr Hills, solicitor of Elvin
and Co, Loughborough
The appeal
- The Appellant was a registered childminder for 6 children under
the age of eight on domestic premises at 63 Healey Street, South
Wigston, Leicestershire. An application was made on the 14th
March 2003 by the Respondent to cancel her registration. By an
order made on the 24th March 2003 the Leicester Family
Proceedings Court cancelled her registration. On the 31st
March 2003 the Appellant appealed against that order seeking re-instatement
of her registration.
- The Tribunal heard this appeal over two days on the 23rd
and 24th September 2003 and was able to announce its
decision on the 24th September 2003 stating that reasons
would be given later.
- The following witnesses were called to give evidence :
For the Respondent:
Mrs Alexandra Brouder
Mrs Diane Plewinska
Mr John Fuller
Mr Clive Harrison
For the Appellant :
the Appellant
Judy McDonell
Christina Tilley
Joanne Bremner (nee Dixon)
Joan Munn
Bhupinder Anand
History
- The Appellant is a registered childminder having been approved
in 1989 to childmind up to five children under eight years old.
This was extended in 2000 to a registration to childmind up to
six children. Of those no more than three should be under five
and not more than one under 12 months old.
- In September 2001 the Respondent assumed responsibility for
the registration of childminders in England and undertook "transitional"
inspections during the first six months following take-over.
- Prior to an arranged "transition" inspection the Respondent
received a complaint in relation to the Appellant. Accordingly,
on the 6th September 2001 the Appellant was visited
in relation to the complaint, which alleged that she was failing
to properly supervise children that she was minding.
- On the 12th December 2001 a "transitional"
inspection took place. Mrs Alexandra Brouder, child care inspector,
visited. Unusually for a "transitional" inspection,
she decided to visit the Appellant again and this was done on
the 17th January 2002. Records were made in respect
of the two visits. Mrs Brouder recorded concerns in relation to
a number of apparent failures on behalf of the Appellant relating
to compliance with National Standards.
- The Respondent received a further complaint in August 2002 and
a visit took place. The complaint was that the Appellant had thirteen
children in her care and was thus overminding. When visited, the
Appellant explained that she had had birthday party for her son.
No further action was taken. It was recorded that the Appellant
still had failed to comply with certain National Standard requirements
and was given a further month to comply. These related to not
obtaining a first aid certificate, not having written agreements
with the parents of children she was minding, failing to have
secure locks in the kitchen and lacking child protection information.
- A further complaint was received on about the 7th
March 2003 in relation to overminding. On the 11th
March 2003 Mrs Brouder, Ofsted Inspector visited her home.
- The inspector found a number of matters, which caused her concern
in relation to the Appellant’s childminding. She had sixteen children
in the home (including two of her own children and one other who
was a friend of one of her children). She did not know how many
children were in her care and appeared to not know all their details.
- Mrs Brouder went to her car to report her findings to the office
by mobile phone and as she was in her car, saw a child cartwheel
across the road. As a result of this information passed back to
the Respondent’s office an urgent meeting was convened and a decision
made to take emergency action.
- The Respondent made an application to cancel the registration
of the Appellant. This was heard at the Leicester Family Proceedings
Court and an order was made on the 24th March 2003
cancelling the registration.
- A further report was received of the Appellant childminding
post cancellation. A visit was made to her home on the 1st
May 2003 and nine children were found to be present. The Appellant
explained that the circumstances were unusual as this was polling
day and she was helping out but not exceeding looking after any
child for more than two hours (the limit beyond which registration
is required). She mistakenly believed that the limit applied in
respect of each child rather than in relation to her.
- The Appellant appealed to the Care Standards Tribunal and the
matter was listed for directions on the 11th July 2003.
The appeal was then timetabled for the hearing of the appeal.
The requirement for registration
- By virtue of section 79D of the Children Act 1989 as amended
by the Care Standards Act 2000, a person is required to register
as a childminder if they fall within the criteria under section
79A. Section 79A provides that, subject to certain exceptions,
a person acts as a childminder if they look after one or more
children under the age of eight on domestic premises, for reward,
for more than two hours in any day. Here there was no issue that
the Appellant fell within the criteria and was a registered childminder.
- Obligations are imposed upon a registered childminder by the
Day Care and Childminding (National Standards)(England) Regulations
2001 which require compliance with "National Standards"
and with the requirements of the regulations including in particular
the maintenance of detailed records recording the details of each
child, parent, each child cared for, addresses and telephone numbers,
medicines and consent forms.
Cancellation
- The Children Act 1989 provides two methods of cancellation of
registration of a childminder. The conventional and the immediate
(or emergency). The immediate procedure was used in this case.
The procedure is that an application is made to the Family Proceedings
Court in accordance with section 79K of the 1989 Act for immediate
cancellation.
- The test that the court must apply in determining whether to
grant the application and cancel the registration is that "it
appears that a child being looked after…. is suffering or is likely
to suffer significant harm". If finding that the grounds
exist the court is then able (but not obliged) to make an order
cancelling the registration.
- In this context "likely to suffer" means that there
is a real possibility that the child will suffer significant harm
(Re H & R [1996] 1 FLR 80).
The basis of determination by the Tribunal
- The Tribunal is not considering the merits of the decision of
the Family Proceedings Court but is considering afresh the test
contained within section 79K of the 1989 Act.
- The Respondent must prove that the grounds contained within
section 79K of the 1989 Act are made out. Further, because the
section empowers rather than requires the court to make an order,
the Respondent must show that such an order should be made.
- In determining this appeal, the Tribunal decided to adopt and
follow the decision of C v Ofsted [2002] 87.EY (adopting Lyons
v East Sussex County Council (1988) 86 LGR 369) as "we are
dealing with the care and welfare of children,.. It is only right
that post-decision facts should be made available to the Tribunal".
Indeed both parties introduced evidence of subsequent events.
- On appeal the Tribunal is not only able to allow the appeal
it is able to allow the appeal (and hence registration) but impose
conditions upon the registration under section 79M(2) of the 1989
Act.
The Respondent’s case
- The Respondent asserted that the Appellant failed to comply
with National Standards, in relation to each of the following
standards :
- SUITABLE PERSON: leaving some children in the care of her
husband, an unregistered person ;
- ORGANISATION: exceeded the maximum number of children permissible
(on the 11th March)
- CARE LEARNING AND PLAY: having few toys and activities available
to meet children’s needs;
- PHYSICAL ENVIRONMENT: having insufficient space available
;
- EQUIPMENT: there were few toys or activities;
- SAFETY: children being allowed to play unsupervised in the
kitchen and in the street ;
- HEALTH: the Appellant’s husband smokes and was rolling a
cigarette when the inspector arrived on the 11th
March ;
- PARTNERSHIP WITH PARENTS; the Appellant could not produce
an attendance book recording the presence of the children.
- The Respondent’s case summary highlighted the factual issues
for the appeal :
- the extent of overminding on the 11th March 2003
;
- the effect of the presence of non-minded children ;
- the quality of supervision exercised by the Appellant ;
- the safety of the premises ;
- the Appellant’s control of the minded children ;
- the Appellant’s control of the whereabouts and actions of
the children ;
- the Appellant’s awareness of the identities and number of
children minded ;
- the control of access by the Appellant to the minded children
;
- the accuracy and availability of the information that should
have been obtained in relation to the children and their parents
;
- the Appellant’s knowledge of National Standards ;
- the significance of the Appellant understanding the need
to comply with an action plan in respect of each child ;
- the Appellant’s demonstrated level of co-operation with
the Respondent ;
- The significance of the finding of children at the Appellant’s
home on the 1st May 2003.
- Mrs Brouder, inspector, visited the Appellant in December 2001,
January 2002 and on the 11th March 2003. The two earlier
visits were "transitional" inspection visits during
which Mrs Brounder concluded that the Appellant did not have a
full understanding of the requirements of National Standards.
Further there were very few records found during these visits.
The kitchen cupboard was noted to be unsafe because it was not
lockable. In relation to keeping the contact details of parents
for the children minded Mrs Brouder was told by the Appellant
that these were stored on the memory of a mobile phone which she
regarded as inadequate. The Appellant held no consent forms and
she said she would obtain and use them. There was discussion about
the children playing outside, that having been the substance of
an earlier complaint and the Appellant had stated that this would
not happen again. Mrs Brouder explained that a "transitional"
inspection normally only involves one visit. She decided after
her first visit that she needed to make a second because she did
not think that the Appellant had properly understood National
Standards and the importance of complying with them. On her second
visit she noted that the record keeping had improved but she provided
a list of matters that needed to be attended to as an "action
plan". This required medical consent forms and a proper record
of the administration of medicines to be in place within a few
days, safety from dangerous substances and a fire blanket to be
obtained within days, written agreements with parents to be entered
into within a few weeks, a knowledge of National Standards and
completion of a first aid course within a few months and other
matters.
- A further visit was undertaken on the 5th September
2002 as a result of a complaint in relation to overminding. The
Tribunal saw documentation relating to this but the inspectors,
Ruth Bacon and Margaret Kerslake gave no direct evidence. A previous
visit had been made on the 22nd August by another inspector
but no one had been at home. The records show that the explanation
of a birthday party for her son was accepted and the inspector
"was satisfied she had not exceeded her registered numbers".
The list of items outstanding from the "transitional"
inspection was considered and four outstanding items were recorded.
A further action plan was prepared requiring the Appellant within
a month to provide a first aid certificate; mend the kitchen cupboard
door so as to make it childproof; make sure that she had written
agreements with the parents of children minded and develop her
knowledge and understanding of child protection issues.
- The Appellant gave evidence that she had contacted Ofsted within
the specified time to state that the kitchen unit had been replaced
and she had provided a copy of her first aid certificate. There
was no evidence to the contrary.
- On the 11th March Mrs Brouder attended the Appellant’s
home because of a complaint. When she arrived the Appellant’s
husband met her and she observed two small children at home. Soon
after the Appellant arrived with fourteen other children. Mr Brouder
asked how many children there were with her and she did not appear
to know. The children were taken into the house and counted. A
head count produced a total of sixteen children.
- During the visit Mrs Brounder noticed that some children were
allowed to wander outside and in particular one child appeared
near to the gate to the road. When it was suggested to Mrs Brouder
that a particular child, K was outside but in fact by the Appellant’s
side, Mrs Brouder did not accept this. Mrs Brouder asked to see
record books but was only given a book containing information
relating to 2002. Mrs Brouder recalled that the Appellant told
her that the number of children with her on this occasion was
a "one off" and gave an explanation in relation to some
of the children. Mrs Brouder eventually obtained details of the
children and discovered that at the time of her visit there were
nine children under eight and seven over eight. She was thus overminding.
- Following this visit the Appellant wrote a letter to the Respondent
explaining that in relation to some of the children she was looking
after beyond a normal time because the parents were late, one
because a parent was ill and two were her own children and two
were their friends.
- The information relating to this visit was communicated to Mr
Clive Harrison, Area Manager and he convened an urgent meeting
as a result of which a decision was made to seek an immediate
and urgent cancellation of the Appellant’s registration. He explained
in evidence that he was very concerned about the number of children
present in the home but the image of a child "cartwheeling"
across the road potentially in front of a moving car particularly
alarmed him. He accepted that there was no evidence of any problems
relating to the Appellant’s childminding in the previous eleven
years but notwithstanding such an unblemished history, there was
a failure to understand or implement National Standards, which
was the purpose of the "transitional" inspection. He
explained that it was planned that there should have been a further
visit following the "transitional" inspection to further
discuss National Standards with the Appellant but this had not
been possible because of the large number of visits that needed
to take place during this time for the inspectors.
- On the 1st May 2003 after the Appellant’s registration
had been cancelled the Respondent received a report of apparent
further childminding. Mrs Plewinska, team manager visited the
Appellant’s home. She found nine children at the home. She thought
the home was chaotic. The Appellant explained that she was not
receiving the children for reward, save for one child who she
was looking after for only two hours and hence believed that she
was not acting as a childminder who would be required to register.
Mrs Plewinska did recall two of the children’s fathers arriving
to collect children during her visit which tended to support the
Appellant’s assertion that she was only looking after the children
for a short period of time. Mrs Plewinska agreed that it was polling
day that day and a number of local schools were closed. Mrs Plewinska
considered that the home was not very clean and observed she saw
dirty pots in the kitchen and a child’s clothing on the kitchen
floor.
- Mr Fuller, Area Manager was notified of the information relating
to the 1st May and made a decision that an enforcement
notice be issued.
The Appellant’s case
- The Appellant is the mother of two children. Her husband is
at home with her and suffers from a neurological disorder, which
prevents him from working. She explained that she had become approved
by the local authority as a childminder for five children under
eight in 1989. In all the years of childminding prior to 2001
there had never been any complaint. She had minded over 150 children
some of whom had particular, special needs. Of the 150 children
about 50 were in local authority care. For a period of time the
Appellant’s husband had been approved by social services to assist
and provide cover for the Appellant for short periods of time.
This did not continue once Ofsted assumed responsibility and they
had not requested that it did.
- The Appellant said that she had established a good working relationship
with social services. She accepted that she was unfamiliar with
the National Standards when introduced and indeed when she was
visited for a "transitional inspection". She also explained
that she did not like to let people down, many of whom had become
friends and accordingly she had on occasion been guilty of overminding.
- The Appellant explained that she now fully understood the seriousness
of the situation, accepted that in fact there was a real possibility
that with all the children in her home on the 11th
March 2003, a child might have suffered serious harm and that
if she was allowed to continue to childmind she would look after
fewer children. She also explained that she needed to attend some
training courses to familiarise herself with National Standards
but had previously been reluctant to do so because she would be
letting down the parents and children she normally minded when
so doing.
- By her "grounds of appeal" the Appellant accepted
that on the 11th March 2003 she had been "overminding".
There were specific problems on this day, which caused this. The
mother of child M asked her to collect him from school because
of a hospital appointment. The child O who was found at her home
should have been collected early but her mother was late. The
parents of K and J were also late and were delayed in traffic.
This was also true of the child B. In support of these assertions
the Appellant produced documents from the parents of M and O.
The Appellant also asserts in the "grounds of appeal"
that her two children came home from school with another child,
who she was not minding but was a friend. The Appellant asserts
that she is well regarded as a chilminder and maintains good records.
Her evidence to the Tribunal was that she was unable to use a
particular buggy that she had for two children and thus, in what
she considered was an emergency she chose to leave them with her
husband for the short time that it took her to walk to school
to collect the other children. It was whilst walking back from
school that he inspector arrived. She had also been told that
two of the children'’ parents were late and so she was minding
them for longer than expected. She accepted that a child had "cartwheeled"
into the road. She said that this was her own son. He was trying
to show what he had seen earlier and went from the pavement but
not into the road. She immediately told him off and was with him
as he did this.
- In relation to the allegation of overminding on the 5th
September 2002 the Appellant explained that she had had a birthday
party on the 22nd July for her son and a complaint
had been made in relation to that. This had been accepted and
no further action taken. Following the visit on the 5th
September the Appellant accepted that there were four outstanding
points that she as required to attend to. She said that she had
sent a photocopy of her first aid certificate to Ofsted and rang
to report her repairs to the kitchen sink unit within a few weeks
of the visit. She explained that she had entered into contracts
with the parents of the children she was minding but was rather
vague about precisely what records she was keeping up to the 11th
March 2003 or why they were not immediately available to show
the inspector.
- In relation to the visit on the 1st May 2003 the
Appellant explained that she had agreed to help out some of the
parents of children that she had previously minded but not for
reward. She had continued to look after one particular child but
only for two hours each day and was being paid to do so. She had
received advice that this was not contrary to the requirements
of the Children Act 1989.
- The Appellant accepted in her evidence that she had been overminding.
She explained that she found it difficult to say no when asked
because of the local difficulties in there being a shortage of
childminders. She said that she always tried to operate within
the legal requirements but would always go to the limit. Accordingly,
reluctantly the Appellant accepted that the grounds were made
out in respect of the events of the 11th March 2003.
- Mrs McDonnell, a near neighbour and friend of the Appellant’s
gave evidence. She described how children in the Appellant’s care
always seemed happy and that she had never seen the Appellant
with a large number of children in her care.
- Christina Tilley the mother of D, a child who was minded by
the Appellant gave evidence. She explained that D had been with
the Appellant since 2000 for between 16 and 20 hours each week.
When the Appellant was unable to care for D, MS Tilley had to
stop work. Ms Tilley explained that D had been somewhat unsettled
because of domestic violence within the home but during his time
with the Appellant she had seen a dramatic change in him and he
was then a happy little boy.
- Mrs Joanne Bremner (nee Dixon) explained that she had a hospital
appointment on the 11th March 2003. She was supposed
to collect two children from the Appellant but was late, hence
they were present when the inspector visited. She spoke of the
Appellant’s kindness and ability in caring for children.
- Joan Munn gave evidence. She explained that her two young nephews
had been placed in care and then with her and her husband. She
relied upon the services of the Appellant. Prior to being placed
with the Appellant the children were very insecure and unsettled
by the Appellant had turned them into happy little boys. She was
very supportive and very kind. Mrs Moon explained that her children
were with the Appellant on the 1st May because of difficulties
that she had in finding someone to look after them but the Appellant
refused payment.
- Mr Bhupinder Anand gave evidence. He has known the Appellant
since 1979. They became family friends through their mutual religious
faith. He explained that she is a very caring person and he observed
a very good relationship between her and the children in her care.
The analysis of the Tribunal
- There is no dispute that on the 11th March 2003 when
Mrs Brouder visited the Appellant’s home she had sixteen children
in her care. She did not know exactly who was with her and was
unable to look after them properly. Hence on that day the grounds
for an order cancelling her registration were made out.
- In relation to earlier reports of overminding (resulting in
the visit on the 5th September 2002) these were not
substantiated. In relation to the allegation of acting illegally
on the 1st May 2003 there is no evidence to contradict
the Appellant that she was looking after children but in accordance
with her understanding of what was acceptable. There is evidence
to support her stated wish not to act contrary to the provisions
of the Act. Nevertheless it is likely that she was in fact childminding
contrary to the provisions of the Act despite the cancellation
of her registration and thus acting illegally.
- It follows that the Respondent acted quite properly in bringing
these proceedings and indeed in issuing an enforcement notice
following the visit on the 1st May 2003.
- There is clear evidence that the Appellant is a very caring
person who has a special affinity with children. Probably through
being too kind or indeed perhaps wishing to avoid upsetting people,
she has been prepared to look after children in what she considered
was the very extremes of her registration and hence at times in
excess.
- She has been a childminder since 1989 and prior to the involvement
of the Respondent in 2001, in her own words, had an unblemished
record.
- The Tribunal is unable to find that the Appellant regularly
overminded but are suspicious that this might have been so. The
only evidence of overminding comes from the visits on the 11th
March, the 1st May and the acknowledgement by the Appellant
herself in her letter of the 11th March 2003. There
is a suggestion of such in an earlier report in September 2001
but this is not sufficient to make a finding to this effect.
- The result of these findings is that the Appellant is a caring,
well regarded childminder who has not kept up to date with National
Standards and is at risk of overstretching herself to the point
of not being able to provide proper care for children she is looking
after.
- There is no doubt that the Appellant needs to better familiarise
herself with the National Standards in particular to keep and
maintain proper records and agreements with the parents of children
minded.
The decision
- The decision of the Tribunal is that the Appellant would not
cause or allow a child in her care to be likely to suffer significant
harm in the future. With a restriction upon the number of children
that she can look after there is an additional safeguard to prevent
her from going to the limit of her registration and thus risk
overminding and placing herself in danger of not being able to
provide proper care. The Tribunal therefore allow this appeal,
re-instate the Appellant’s registration but with the following
conditions :
Conditions:
- It shall be a condition of the Appellant’s registration that
:-
- She shall be registered to childmind no more that four children
under the age of eight. Of those not more than two should be
under the age of five. Of those under five not more than one
should be under the age of one ;
- So as not to adversely affect her care of the children she
is childminding (to comply with National Standard 2.2) and with
her consent, she shall not care for more than four children
aged eight or over (irrespective of reward).
- Further, the Tribunal make the following recommendations :
- In order to comply with the Day Care and Child Minding
(National Standards)(England) Regulations 2001 Schedule 3 and
National Standards, standard 14 the Appellant should use and
maintain records produced or recommended by either the National
Child Minders Association or social services early years team
and have such records easily accessible within the home, as
soon as possible but in any event within one month of the date
of this decision ;
- The Appellant should make contact with the National Child
Minders Association and seek guidance and training on the operation
of National Standards and of Child Minding, including as a minimum
attend a pre-registration course as soon as possible and in
any event within six months of the date of this decision ;
- In order to comply with National Standards, standard 4 (physical
environment), standard 5 (equipment), standard 6 (safety), standard
7 (health), standard 8 (food and drink) the Appellant should
seek guidance from Ofsted or social services early years team
in relation to matters she needs to attend to, and attend to
those matters as soon as possible.
- The Appellant now understands that a further failure to comply
with National Standards or the with conditions of her registration
may cause further action to be taken by Ofsted.
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