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England and Wales High Court (Commercial Court) Decisions |
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You are here: BAILII >> Databases >> England and Wales High Court (Commercial Court) Decisions >> Hutchinson 3G UK Ltd v O2 (UK) Ltd & Ors [2008] EWHC 50 (Comm) (18 January 2008) URL: http://www.bailii.org/ew/cases/EWHC/Comm/2008/50.html Cite as: [2008] EWHC 50 (Comm) |
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QUEEN'S BENCH DIVISION
COMMERCIAL COURT
Strand, London, WC2A 2LL |
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B e f o r e :
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HUTCHINSON 3G UK LIMITED |
Applicant |
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- and - |
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(1) O2 (UK) LIMITED (2) ORANGE PERSONAL COMMUNICATIONS SERVICES LIMITED (3) T-MOBILE (UK) LIMITED (4) VODAFONE LIMITED |
Respondents |
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Nicholas Green QC & Kelyn Bacon (instructed by Ashurst LLP) for the First Respondent
James Flynn QC & Marie Demetriou (instructed by Field Fisher Waterhouse) for the Second Respondent
Charles Hollander QC & Meredith Pickford (instructed by Bristows) for the Third Respondent
Joe Smouha QC & Javan Herberg (instructed by Herbert Smith LLP) for the Fourth Respondent
Judgment
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Crown Copyright ©
Mr Justice David Steel:
Introduction
i) the current Mobile Number Portability ("MNP") system constitutes a significant barrier to entry and growth of any new operator and distorts effective competition in the retail and wholesale mobile market in the UK; and
ii) the Respondents have, by way of a concerted practice and/or by way of an abuse of their dominant position, prevented the development of an efficient and effective alternative MNP system, thereby restricting and distorting the competition between H3G and the Respondents.
"(3) The court may make an order under this rule only where-
…….
(c) if the proceedings had started, the respondent's duty by way of standard disclosure, set out in rule 31.6, would extend to the documents or classes of documents of which the applicant seeks disclosure; and
(d) disclosure before proceedings have started is desirable to order to-
(i) dispose fairly of the anticipated proceedings
(ii) assist the dispute to be resolved without proceedings; or
(iii) save costs."
Merits
"Generally when considering an application under CPR 31.16 the Court does not need to and therefore should not embark on a consideration of arguments of this kind. Such applications are in the nature of case management decisions requiring the judge to take a "big picture" view of the application in question. This obviously involves the judge in taking a broad view of the merits of the potential claim that should not necessitate an investigation of legally complex and debateable potential defences or grounds for stay": Total E & P Soudan v. Edmonds [2007] EWCA Civ 50 per Tuckey L.J. at para.29.
H3G's case
i) MNP is the process by which a mobile phone customer is enabled to keep his existing number when switching from one MNO to another. Since switching is the lifeblood of competition between MNOs and retention of their existing number is essential for many, if not most, users if the switch over is to be accomplished conveniently, the effectiveness of the MNP process has a direct impact on such competition.
ii) For historical reasons the system of number portability in the UK is somewhat primitive. In particular it is "donor-led":
a) In order to "port" a number the customer must contract with his new network and then arrange for his existing network to furnish a code enabling the transfer. This takes at least a week.
b) Even after a number has been ported, any call has to be routed via the network which originally held the number.
iii) From the consumer's perspective, this situation is potentially discouraging of any transfer:
a) He has to contact both his new and old network.
b) In the period leading to successful porting, he may have to have two telephones.
c) During the same period he will be exposed to retention or "win-back" strategies by the donor network.
d) Once transfer is achieved, he continues to be exposed to the risk of failure of the donor network: in addition he is vulnerable to a new technical feature in the recipient network not being supported by the donor network.
e) There is also the more general drawback of added cost and consumption of capacity within the networks.
iv) In most other developed countries, MNP is "recipient-led" in the sense that the customer wishing to port his number simply contacts his new network and the transfer is achieved within hours. Thereafter the services to the ported number are directly routed to the recipient network. This 'direct routing' process is based on an "all call query" ("ACQ") system with a common database ("CDB").
v) Number portability has a particular significance for H3G as a late entrant into the market where the majority of its potential customers already have a number allocated to them by one of the Respondents. As the Applicant put it, the market was "saturated" at the time of its arrival in 2003.
vi) Accordingly H3G needed to win most of its customer base from the Respondents who made up the vast proportion of the existing market. For that purpose the delays in the donor-led process and the consequent window of opportunity for "win-back" activity (often focussed on the "best" customers) presented a serious impediment. This task was further impeded by a general lack of awareness of porting rights.
vii) The competitive advantage of the Respondents was further entrenched by the cost of the donor led system. Following porting, the old network received donor conveyance charges ("DCC") from the new network when a call was rerouted. Thus the original network continued to receive a revenue stream from all its former customers who have ported their numbers. Indeed until April 2007 the DCC was set at a level well above costs.
viii) In all these circumstances, the Applicant says that the Respondents had a strong incentive to resist changes to the current MNP system and combined forces to do so and duly did so in concert.
Events from 2005 to 2007
"1.3 Ofcom has decided that it is time to make changes to the porting process in order to protect consumers from deficiencies in the way calls are routed and to ensure that the process of porting mobile numbers is as convenient as possible for consumers which may promote competition in the sector."
i) In the period 1999 to 2004, all the Respondents supported a direct routing system with shorter port times.
ii) By 2004 H3G had entered the market and the enthusiasm for direct routing among the Respondents began to wane.
iii) From sometime in 2005, the Respondents were clearly acting in parallel in opposition to direct routing.
"It was agreed that there existed a number of logistical and practical hurdles that would need to be overcome before DR became a reality. The timeframe and cost of overcoming these hurdles may influence whether an operator wishes to work towards implementing [sic] these hurdles. It was also agreed that the decision to implement DR would be effected [sic] by the decision made by other operators."
"A.P. 6.1 AD to distribute the study findings in relation to the porting of the MSISDN.
A.P. 6.2 New. Following a review of the survey findings there was a 4 to 1 view not to reduce the port lead times from the current 5 working days.
A.P. 6.3 New. All to check Network retention process on port out following a 10 day call to a customer who had ported from Orange to T-Mobile."
i) The O2 representative at the meeting was said to have justified his company's stance by saying that the industry was "all about retention at the moment" - a perception that appeared to be shared by the representatives of the other Respondents. Indeed this was the background to T-Mobile's complaint about the retention activities of Orange.
ii) The accuracy of H3G's appreciation of the position was said to be confirmed by an e-mail dispatched the following day by its representative at the meeting enclosing the minutes:
"From this you can see that I was unsuccessful in persuading the other four operators that we should reduce port lead times from 5 days to same day. It was a 4 to 1 vote against and the others were quite candid in saying that the industry was currently "all about retention" so a longer port time is better…"
"1.12 Ofcom appreciates that some providers may not face the same incentive as others to improve the effectiveness of portability arrangements. If this creates a barrier to progress then Ofcom would consider it ought to intervene…"
i) In regard to the exchange of information in the context of OSG with the effect that potential competition between them and H3G has been reduced; and/or
ii) In acting in parallel with a subjective consensus to hinder H3G's proposals for change to MNP.
i) Recovery of DCC and Mobile Termination Rate payments that would not have been made if a direct routing system had been in place.
ii) Loss of profits from customers not porting to H3G who would have done so if direct routing had been available.
The Respondents' position
"76 In general, however, it should in my judgment be remembered that the extent of standard disclosure cannot easily be discerned without clarity as to the issues which would arise once pleadings in the prospective litigation had been formulated. This court touched on the question in Bermuda International Securities Ltd v KPMG [2001] Lloyd's Rep PN 392, 397, para 26 when Waller LJ there said that: "The circumstances spelt out by the rule show that it will 'only' be ordered where the court can say that the documents asked for will be documents that will have to be produced at the standard disclosure stage. It follows from that, that the court must be clear what the issues in the litigation are likely to be i.e. what case the claimant is likely to be making and what defence is likely to be being run so as to make sure the documents being asked for are ones which will adversely affect the case of one side or the other, or support the case of one side or the other.
77 It also seems to me to follow that if there would be considerable doubt as to whether the disclosure stage would ever be reached, that is a matter which the court can and should take into account as a matter of its discretion."
Standard Disclosure
"Standard disclosure requires a party to disclose only-
(a) the documents on which he relies; and
(b) the documents which-
(i) adversely affect his own case;
(ii) adversely affect another party's case; or
(iii) support another party's case; and
(c) the documents which he is required to disclose by a relevant practice direction."
"4.3 The Claimant's letter should
(a) give sufficient concise details to enable the recipient to understand and investigate the claim without extensive further information;
(b) enclose copies of essential documents which the Claimant relies on;
(e) identify and ask for copies of any essential documents not in his possession, which the Claimant wishes to see….
4.6 If the Defendant does not accept the claim or part of it, the response should-
(a) give detailed reasons why the claim is not accepted…;
(b) enclose copies of the essential documents which the Defendant relies on;
(c) enclose copies of documents asked by the Claimant or explain why they are not enclosed;
(d) identify and ask for copies of any further essential documents, not in his possession, which the Defendant wishes to see…"
"(3) The court may make an order under this rule only when-
(a) the documents of which disclosure is sought are likely to support the case of the applicant…"
"38. The judgments of this Court in the Novartis case may be taken as authority for the following propositions. First, as we have said, (i) CPR 31.17 gives no power to order a non-party to disclose documents which do not meet the threshold condition in paragraph (a) of sub-rule (3); and (ii) that cannot be circumvented by including documents which do not meet that threshold condition in a class which also includes documents which do meet that condition. Second, the test under the threshold condition is whether the document is likely to support the case for the applicant or adversely affect the case of one of the other parties. Third, when applying that test it has to be accepted (and is not material) that some documents which may then appear likely to support the case of the applicant or adversely affect the case of one of the other parties will turn out, in the event, not do so. Fourth, in applying the test to individual documents, it is necessary to have in mind that each document has to be read in context; so that a document which, considered in isolation, might appear not to satisfy the test, may do so if viewed as one of a class. Fifth, there is no objection to an order for disclosure of a class of documents provided that the court is satisfied that all the documents in the class do meet the threshold condition. In particular, if the court is satisfied that all the documents in the class (viewed individually and as members of the class) do meet that condition -- in the sense that there are no documents within the class which cannot be said to be "likely to support ... or adversely affect" -- then it is immaterial that some of the documents in the class will turn out, in the event, not to support the case of the applicant or adversely affect the case of one of the other parties:" Three Rivers per Chadwick LJ.
"4. Relating to the consideration of an improved MNP system between 2000 and 2002
(a) Documents evidencing your company's consideration of the roadmap for MNP3 to "move mobile porting forward" (as referred to in the Dec 2000 OPF minutes (page 1, at page 18) and steps taken by your company internally and at the OPF/its subgroups;
(b) Documents evidencing your company's consideration of an IN (Intelligent Networks) solution for mobile porting in or around December 2001 to September 2002, in particular:
1. Any draft papers prepared by John Blakemore (then at O2) or supporting documents for such drafts; your company's comments on such drafts;
2. Any communications or documents internally within your company relating to the subgroup formed in late 2001 to be formed to investigate MNP and in particular any discussion of its remit and aims;
3. Any communications or documents relating to the closing of the group action of the OPF MNP FG to consider improvements to MNP2 in September 2002 including any conclusions drawn and any consideration of timescales for further progress;
(c) Any documents or correspondence relating to the need that MNP cater for 3G networks discussed at the OPF MNP FG on 9 January 2002, including internal analysis of the current system (page 36);"
"14. Insofar as not specifically requested by the requests in Section A above, documents evidencing communications between your company and the other incumbent MNO's in relation to the specific documents or issues as defined and listed in this request at sections A1 and A3 to A13 above."
Desirability
"Of course, since the questions of principle and of detail can merge into one another, it is not easy to keep the two stages of the process separate. Nor is it perhaps vital to do so, provided however that the court is aware of the need for both stages to be carried out. The danger, however, is that a court may be misled by the ease with which the jurisdictional threshold can be passed into thinking that it has thereby decided the question of discretion, when in truth it has not. This is a real danger because first, in very many if not most cases it will be possible to make a case for achieving one or other of the three purposes, and secondly, each of the three possibilities is in itself inherently desirable": see Black para 82
i) The Applicant insists that it has a strong case which can be pleaded on the material presently available;
ii) The proposed disclosure will have little or if any significance from the perspective of the Article 82 claim.
i) By definition, the pre-action disclosure will be undertaken without inference to any pleaded issues.
ii) Given the scale of the disclosure sought, the potential for wasted costs is considerable: the cost will approach £1 million for all the Respondents put together and the exercise will have to be repeated at the post pleading stage.
iii) In its train, it is almost inevitable that costly satellite litigation as regards matters of business confidentiality will occur, all or some of which might be avoided if disclosure was to take place in the normal sequence.
Discretion
i) The Applicant conceded that it is able to plead its case on the material presently available: in my judgment the court should regard it as intrinsically unsatisfactory to allow the prosecution of cases without identifying the issues first ;
ii) The claim remains speculative in terms of liability (and quantum): so much so that it may not reach the disclosure stage in the event of a successful (or partially successful) strike out application;
iii) The scale of the disclosure sought is very large and unfocused and is not merely greatly in excess of the "essential" documentation covered by the relevant pre-action protocol but is likely to constitute the whole of any likely standard disclosure and more;
iv) The very substantial cost of the exercise does not give rise to any or any sufficient benefit: to the contrary there are likely to be substantial wasted costs;
v) The difficulty of confidential material as between vigorously competing companies presents a daunting problem at any stage let alone the pre-pleading stage.
Conclusion