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England and Wales High Court (Queen's Bench Division) Decisions |
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You are here: BAILII >> Databases >> England and Wales High Court (Queen's Bench Division) Decisions >> Francis & Anor v Charles Knapper & Ors [2016] EWHC 3093 (QB) (01 December 2016) URL: http://www.bailii.org/ew/cases/EWHC/QB/2016/3093.html Cite as: [2016] EWHC 3093 (QB) |
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QUEEN'S BENCH DIVISION
Strand, London, WC2A 2LL |
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B e f o r e :
____________________
Martin Francis Rebekah Katherine Francis |
Claimants |
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- and - |
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Charles Edward Swatman Knapper Fursdon Knapper (a firm) William Drummond |
Defendants |
____________________
for the Claimants
Francis Bacon (instructed by Caytons Law, London) for the First and Second Defendants
The Third Defendant in person
Hearing dates: 2, 3, 4, 7, 8, 11 November 2016
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Crown Copyright ©
Mr Justice Andrew Baker:
Introduction
The Park Representations
"[8.1] If the Property has been affected by any of the following, please supply details:
(a) Structural or inherent defects; No
(b) …
(c) Defective Conduits, fixtures, plant or equipment; No
(d) …
(e) Flooding No
…
[8.9] In respect of all Conduits, fixtures, plant or equipment which will remain part of the Property or which will serve the Property after completion of the Transaction:
(a) …
(b) Please confirm that, as far as you are aware, there are no items requiring significant expenditure within the next three years; Confirmed
(c) …"
i) it was argued, although perhaps not with much vigour in closing, that the 'Property' the subject matter of the CPSE answers was the Park minus the chalet park, since that is what was to be purchased at the time;
ii) it seemed to me the question arose whether any representations made by the CPSE answers could properly be regarded as having been made with reference (in prospect) to the Agreement.
"(B) The replies to the enquiries will be given by the Seller and addressed to the Buyer. …
(C) The replies are given without liability on the part of the Seller's solicitors."
"11. Disclaimer
The Buyer admits that:
11.1 he has inspected the Property and purchases it with full knowledge of its actual state and condition and shall take the Property as it stands;
11.2 he enters this Agreement solely as a result of his own inspection and on the basis of the terms of this Agreement and not in reliance upon any representation or warranty either written or oral or implied made by or on behalf of the Seller (save for any representation or warranty contained in written replies given by the Seller's solicitors to any written preliminary enquiries raised by the Buyer's solicitors) [my emphasis];
11.3 This Agreement contains the entire agreement between the parties."
i) The Park had not been affected by structural or inherent defects.
ii) The Park had not been affected by defective Conduits, fixtures, plant or equipment.
iii) The Property had not been affected by flooding except for one incident of flash flooding that caused damage to the site manager's flat and reception area that was covered by insurance.
iv) So far as the Vendor was aware, there were no items requiring significant expenditure within three years, in respect of any Conduits, fixtures, plant or equipment that were to remain part of the Park or that would serve the Park after completion.
In relation to (ii) and (iv) above, 'Conduits' was defined by the CPSEs to mean "the pipes, wires and cables through which utilities and other services are carried".
The Position in Fact
The Park had not been affected by structural or inherent defects
i) There was rot in the roof timbers of the amenity centre, a structural defect (bearing in mind the CPSE definition of 'Property', so that the Park for these purposes includes all buildings or structures on the site).
ii) The amenity centre walls were badly affected by damp and mildew, an inherent defect.
iii) For a period measured in years, and on any view until (and including) the autumn of 2007, the Park had suffered from poor drainage leading on occasion to localised flooding in various parts of the chalet park and on the caravan park, an inherent defect. Mr Drummond gave evidence the gist of which was that works had been done on his watch that he believed had dealt with these issues by the time the Agreement was entered into. He submitted as part of that evidence a copy of a site diagram on which he had marked up, for the purposes of the trial, the locations and nature of those works. However, I also had evidence from Mr Francis, which I accept, that he encountered the problem as a persistent issue after acquiring the Park. Even if Mr Drummond had been correct in thinking that the problem had been resolved, the representation that the Park had not been affected would still have been false.
The Park had not been affected by defective Conduits, fixtures, plant or equipment
i) The main storm water drainage pipe that ran through the caravan park to the chalet park had collapsed some years before February 2008. This caused water to back up in the chalet park (and was part of the drainage/flooding problem I referred to in paragraph 26.iii) above). New pipe had been laid to one side of the Park, but very few of the existing chalets had been connected to it.
ii) Some foul water drainage system manholes had no covers and some had ill-fitting covers so that the foul water system would flood with rain water, leading to foul water backing up through the manholes.
iii) The on-site sewage pump system, housed in its own small pump house at the Park, was inadequate for the needs of the site. A need to upgrade it had long been recognised by the Vendor, and it was work intended to be done in conjunction with the development work for the new lodge area at the Park; but the need to upgrade it was independent of the new development, albeit (a) it was obviously convenient, all things being equal, to do any work at the same time as the development work, and (b) the development if completed successfully was set to increase the population of the Park, which would place yet greater demands on the already inadequate sewage system, rendering its upgrade even more essential. It is said against making a finding that the sewage system was deficient that to date it has still not been upgraded. But that does not mean all was as it should be, and I accept Mr Francis' evidence that the pump station as acquired in 2008 was liable to frequent breakdowns and that the system as it then stood was creating what Mr Francis described as "a 15ft pit full of sewage which could have caused a real problem for children straying from the adjacent play area". (I do not, though, accept Mr Francis' evidence that the pump house had no roof and no door when the Park was sold. He put on a new, tiled roof, and replaced the door to make it more secure, but in my judgment he was either exaggerating or mistaken in his recollection when he said there had been none there at all in late 2007 / early 2008.) The work needed to upgrade the pumping station, and install a new rising main, had been costed at c.£141,000 (a little over £68,000 for upgrading the pumping station and just over £73,000 for the new rising main). None of the work had been done.
The Property had not been affected by flooding except for one incident of flash flooding that caused damage to the site manager's flat and reception area that was covered by insurance
So far as the Vendor was aware, there were no items requiring significant expenditure within three years, in respect of any Conduits, fixtures, plant or equipment that were to remain part of the Park or that would serve the Park after completion
i) The repair and maintenance of site roads. I accept Mr Drummond's evidence that these works had been done by November 2007.
ii) The replacement and re-siting of the children's play area. Again, I accept Mr Drummond's evidence that this had been done by November 2007.
iii) "Surface water drainage". Here, I accept Mr Drummond's evidence that work had been done, as he described in his evidence by reference to his marked-up site diagram. I also find, which was the gist of his evidence, that he believed that what had been done was what was required to deal with the surface water drainage issues at the Park. Though I have also accepted Mr Francis' evidence that those issues persisted, so that Mr Drummond's view has been shown to have been optimistic, this Park Representation was a representation only as to the Vendor's awareness at the time of the need for significant expenditure. Having accepted Mr Drummond's evidence as to his understanding and belief at the time, and in any event on the evidence, there is to my mind no basis for finding that the Vendor was aware at the material time of a need for yet further surface drainage works.
Inducement
"6. We did not obtain a full survey. The reasons for this were that the vendor Company was run by the chalet owners who had full knowledge of the site and the management of the site over a number of years and Mr Knapper, the Solicitor acting for the vendor on the sale was, himself, a chalet owner (since May 2006) and heavily involved in the site and, between them, they would be able to provide accurate information about the site and any defects or problems experienced to be supplied in any pre-contract enquiries.
7. We expected the pre-contract enquiries to be honest and accurate."
"12. … We did not secure a survey at the time of purchase. It was unnecessary for us to do so because
(i) we relied upon a statement made by Mr Knapper in [CPSEs] on behalf of [the Vendor] … that the site did not suffer from any structural or inherent defects. … I exhibit the relevant page … . In fact that statement proved to be wholly inaccurate;
(ii) we knew that on the acquisition of the site we would have the benefit of the service charge provisions in the standard form lease granted to chalet owners and would be able to charge for the maintenance of the estate and for necessary works of repair renewal and rebuilding etc."
"For Martin Francis at that time, his word was his bond. That was his reputation. It was how he did land deals. He regarded any deal as done and binding on a handshake, and the rest was a mere technicality. He expected people to trust his word and to act on it as a deal done, even in the absence of a written agreement. He admitted so much in cross-examination, when he accepted that, in his life and in his way of operation, 'a deal is a deal' and that he is a man of his word which could be absolutely relied upon."
Mr Drummond's State of Mind
i) Mr Knapper sent the CPSE form to Mr Drummond by e-mail, as a blank form, asking for it to be completed and returned.
ii) Mr Drummond identified that some of the questions (not otherwise relevant to these proceedings) required input from Richard Alexander, the Park accountant. So he forwarded the blank form to Mr Alexander and he (Mr Alexander) hand wrote answers to those questions.
iii) For the rest of the CPSEs, Mr Drummond sought generally to complete the form, hand writing answers as he went through. His handwritten answers included answering "NO" to all parts of CPSE 8.1. He returned the form with his answers written in to Mr Knapper.
iv) However, Mr Drummond had not answered every question, e.g. he did not answer CPSE 8.9. That is not unusual, it was not something to cause Mr Knapper concern and it did not in fact cause him concern.
v) As one might expect, Mr Knapper telephoned Mr Drummond to get his instructions on the unanswered questions. Mr Knapper added by hand, to the version of the form Mr Drummond had returned to him, answers given to him by Mr Drummond over the telephone, or it may be answers worded by Mr Knapper to reflect the factual instructions Mr Drummond gave him. In general, there was no discussion about the questions Mr Drummond had answered, and in particular there was no discussion about his answers to CPSE 8.1. As a careful solicitor should, though, Mr Knapper did of course sense check the answers Mr Drummond had provided and if he identified an answer that logically could not be correct, he raised that with Mr Drummond and after discussion made a correction to reflect Mr Drummond's instructions (e.g. Mr Drummond had put "N/A" against CPSE 18.2 but logically that could not be right).
vi) CPSE 8.9(b) asked for confirmation that there were no items requiring "significant expenditure" within three years in respect of "Conduits, fixtures, plant or equipment which will remain part of the Property or which will serve the Property after completion of the Transaction". It seems fair to imagine that there may have been some discussion about what were "Conduits, fixtures, plant or equipment" or what might amount to "significant expenditure". But whether there was, and if so its content, is (unsurprisingly) lost in the mists of time – this was nine years ago, after all. The upshot, though, I find, was that by some form of words or other, Mr Drummond instructed Mr Knapper that the confirmation requested by CPSE 8.9(b) could be given. Mr Knapper therefore wrote "Confirmed" against CPSE 8.9(b).
vii) A typed version of the full set of answers as of the conclusion of that telephone call was prepared by Mr Knapper, typing up the final handwritten answers in red against each question. That was then the document sent to Henriques Griffiths for Mr and Mrs Francis.
viii) Reverting to CPSE 8.9(b), Mr Drummond under cross-examination by Mr Seitler QC for Mr and Mrs Francis gave evidence that he had not really understood the question on the form, he thought Mr Knapper should sort out how to answer it and left him to do so. I do not accept that evidence. It is inconsistent with Mr Knapper's account as to how he (Mr Knapper) came to put the answer he did against CPSE 8.9(b), which account I believed and was not challenged by Mr Seitler QC for Mr and Mrs Francis, or by Mr Drummond. It is inconsistent with the probabilities, since (as I find below) Mr Knapper did not have sufficient knowledge to answer the question. This evidence of Mr Drummond's was, in my judgment, wishful thinking on his part in the witness box as he began to appreciate the desirability of distancing himself from the answer that had been given.
i) There was rot in the roof timbers of the amenity centre.
ii) The amenity centre walls were badly affected by damp and mildew.
iii) The Park had suffered from poor drainage for years, leading sometimes to flooding in the chalet park and on the caravan park. He thought the issue had been addressed satisfactorily, but he knew full well that it had been a real problem at the Park. (It is not clear to me whether he knew, and I do not find that he knew, more specifically, that the main storm water drainage pipe had collapsed.)
iv) The on-site sewerage pump system was inadequate for the needs of the site and earmarked for a major upgrade irrespective of the development project, although it would of course be more convenient to undertake the work alongside the development work. He knew, in particular, of its inclusion in the Vendor's plans for the immediate future (indeed for the immediate past) and that it had only not been undertaken because the Vendor was running out of money.
v) The flash flood incident (in late June 2005, particularly well known to Mr Drummond as the site manager's flat that was badly affected by it was his home on site) caused damage to a number of chalets (and not just to the main block).
Mr Knapper's State of Mind
i) Firstly, it was contended that the problems with the site, as regards drainage/flooding, sewerage, and the amenity centre, were such common knowledge amongst chalet owners that they were bound to have been shared with Mr Knapper in the ordinary course of the life of the chalet owning community at the Park.
ii) Secondly, it was contended that Mr Knapper could not have conducted the campaign he conducted against the Board and its handling of the development project, or the legal work he did subsequently for the Board, without being fully briefed about the history of the site and its problems; and in any event, his fellow ring-leaders in that campaign included chalet owners such as John Sandoz and Steve McCausland who were well aware of the historic, and ongoing, problems with the site and would surely have shared that knowledge with Mr Knapper, their champion in the campaign.
iii) Thirdly, it was contended that the correct inference to draw from certain particular aspects of Mr Knapper's subsequent conduct is that he indeed had knowledge at the time, the proper explanation for that conduct being a guilty desire to distance himself from that truth or keep evidence of it away from Mr and Mrs Francis.
Common Knowledge
Battle with the Board etc
i) It was not necessary, either for the letter of advice in relation to Mr Chapples, or for Mr Knapper's other correspondence or conduct, for him to have made himself aware, or been made aware of, the drainage / flooding, sewerage, or roof rot issues. I accept Mr Knapper's evidence that he did not himself experience, so as to become aware directly of, any issue with drainage/flooding or sewerage. In relation to the amenity centre, he could see, as anyone could, that it was tired and in need of attention; but not that it needed major works, e.g. damp-proofing or re-roofing. To Mr Francis' eye, as I have found, without knowing anything of rot in the roof timbers, the amenity centre needed major work, indeed he had formed the view that it would be better to knock it down and rebuild. But Mr Francis was an experienced and successful builder and property developer; Mr Knapper was nothing of that sort.
ii) Mr Seitler QC and Mr Bacon both emphasised in their submissions the fallibility of human memory. I was referred especially to observations of Leggatt J. in Gestmin SGPS S.A. v (1) Credit Suisse (UK) Ltd & (2) Credit Suisse Securities (Europe) Ltd [2013] EWHC 3560 (Comm) at [15]-[22]. I respectfully venture to doubt whether judicial notice can be taken of everything Leggatt J. says there (I have in mind particularly [16]-[18] and [21]), although nor do I suggest that expert psychological evidence on memory formation and retention should be any part of our normal trial processes. I would also express the fallacy, that Leggatt J. says at [22] must be avoided above all, in terms slightly less dismissive of the potential value of witness testimony, thus: it is essential to avoid the fallacy of supposing that because a witness has confidence in his or her recollection and is honest, that recollection is necessarily reliable. I do though agree with Leggatt J. (also at [22]) that the utility of oral testimony "is often disproportionate to its length" and "its value lies largely … in the opportunity which cross-examination affords to subject the documentary record to critical scrutiny and to gauge the personality, motivations and working practices of a witness, rather than in testimony of what the witness recalls of particular conversations and events." Where the issue is the knowledge or state of mind of a witness at some point in the past, a key part of that critical scrutiny is the testing, through cross-examination of that witness, of the credibility in his or her individual case of the inferences that it is said should be drawn from the documentary record or other known facts. Hence the appropriateness and utility of testing Mr Knapper in cross-examination in this case as to whether his correspondence and conduct at the time sits comfortably with his claim of ignorance then of the facts that matter now.
iii) There is nothing in the documentary record or other known facts that directly contradicts that claim. Nor, as I have already said, is there anything in his correspondence or conduct at the time that can only be explained by rejecting that claim. More than that, however, what speaks loudest, and positively confirms that claim, is Mr Knapper's silence about the facts in question at the time. Reading through his contemporaneous correspondence, and assessing him from what I saw in the witness box, I am confident that if Mr Knapper had understood there to be unresolved drainage/flooding issues, an inadequate sewerage system, or structural defects in the amenity centre requiring major works (rather than just a bit of overdue TLC), he would have complained about those, long and hard, in the course of his battle with the Board.
iv) The plausibility of my assessment, that Mr Knapper could be in the vanguard of that battle yet ignorant of the facts that matter now, is reinforced by the EGM on 8 July 2006, which was videoed at Mr Knapper's request. The complaints about the Board, its composition, its handling of the development project, its competence going forward, were debated vigorously over several hours without any reference to those matters that mean the CPSE answers were not correct. That was so even though the money problems at the Park, created by the overspend on the development project (and a lack of sales of new lodges), had caused those matters to be matters of un-commenced "essential major works" to the knowledge (as it would have been) of many in the room. The EGM thus demonstrates rather vividly, to my mind, how the matters that engaged and exercised Mr Knapper could be explored fully and effectively without having the knowledge it is now alleged Mr Knapper (must have) had.
i) The Board issued a letter to all shareholders (which by then included Mr Knapper) dated 17 July 2006, following the EGM. It announced the resignation of Mr Curson and addressed (amongst other matters) the legitimacy, according to the Board, of the supplementary service charge demand that had been made, which was one of Mr Knapper's particular issues. The Board's letter is also the document with the list of "essential major works" that I have referred to more than once already, included as part of an explanation of some of the history. Mr Knapper says he did not receive that letter and I accept that evidence. It was sent by Mr Jarvis, and the documentary record shows, as Mr Knapper has claimed, that he had not correctly updated his records with Mr Knapper's contact details as shareholder. Moreover, it is to my mind highly improbable that if Mr Knapper had seen that letter, so as to know that the problems with the development project had also badly affected plans for "essential major works", he would not have included that as a further charge against Mr Chapples in the detailed contract termination letter he drafted when the Board, following his advice, concluded that they would dispense with Mr Chapples' services.
ii) Mrs Goddard, a chalet owner who later became a named lead claimant in the service charge litigation, sent to Mr Jarvis by fax and post a letter dated 1 August 2006 in reply to the Board's 17 July letter. She referred to "all the mismanagement that has been going on" and said that she found the Board's letter "a joke". She referred to the "essential major works" mentioned in the Board's letter and said of them inter alia that: surface water drainage work had not been done, chalets were still flooding and nothing had been done to resolve that problem; if anything had been done in the way of upgrading the sewerage system, it had done nothing to benefit the original chalet park area; and as regards totally refurbishing the amenity centre, "all we can say is what, where and when?". But there is no direct evidence that Mr Knapper ever saw this letter, or that Mrs Goddard ever discussed these issues with him. His evidence was clear in both respects: he did not see the letter; he did not discuss those matters with Mrs Goddard. As with other points relied on by Mr Seitler QC, in my judgment not only is there nothing in known facts or other evidence pointing inevitably or strongly to a probability that Mr Knapper is not right about that, in fact the probability is that if he had had contemporaneous knowledge of that sort of complaint by Mrs Goddard, he would have adopted and championed it at the time, and that would have generated the direct evidence of his knowledge that is lacking. In short, I do not believe there is any particular reason, let alone strong reason, to reject Mr Knapper's evidence on Mrs Goddard's letter, and I accept it.
iii) Mr Drummond's October Newsletter 2006 to all chalet owners included a brief item under the heading "Forthcoming Maintenance", which said that estimates had been requested for lighting around one of the car parking areas and there were to be "Various path improvements and new paths", "Tree cutting and roots" and "Drainage previously promised". It is probable that Mr Knapper did receive this Newsletter and to his credit he did not pretend otherwise, or that he would not have read it with interest. But I agree with him that this would not have alerted him to anything other than the fact that planned routine maintenance included some work on drainage.
iv) On behalf of the Board, Mr Drummond circulated to all chalet owners a questionnaire dated 31 October 2006. It asked what improvements they would like to see made to the amenity centre, the caravan park, the site and the administration of the Vendor company. I accept as honest Mr Knapper's lack of recollection of seeing or knowing of that questionnaire at the time. But I think he is likely to be mistaken. Unlike letters from Mr Jarvis sent out by reference to his shareholder database, the questionnaire would have been sent by Mr Drummond, who had Fursdon Knapper's address on his systems as correspondence address for Mr Knapper as a chalet owner. I take from his lack of recollection, and the lack of any response by him to the questionnaire, that if Mr Knapper did see it he did not pay it much attention. Mr Seitler QC was not so much interested in the questionnaire itself as in the fact that at least some of the responses, including that of Mr Sandoz in particular, made comments that could have alerted Mr Knapper, had he seen them, to problems with the physical condition of the Park going beyond what he had observed for himself. However, in my judgment there is no particular reason for thinking that Mr Knapper saw anyone else's response, and if he had done so and it (alone or with others) had caused him to think there were major problems with the physical condition of the Park, I believe there would in all probability be evidence recording that thinking on his part. Furthermore, someone collated responses to produce a single-page list, "TOP 12 OWNERS QUESTIONARES" (sic.), and nothing listed was or revealed any of the matters now of interest in the charges of fraud against Mr Knapper. It is not at all clear that Mr Knapper saw that list at the time, but it is an indication that though some questionnaire responses may have hinted at matters that would now be of interest, they were not seen as the big messages coming out of the questionnaires and there is no reason to assume or infer that Mr Knapper, if he was told anything about any of this at the time, was told about anything not on the list.
v) In March 2007, a document was created for the Board's use entitled "POINT CURLEW – ISSUES & ACTIONS". It covered a lot of ground and matters to be dealt with. They included a proposed asbestos survey of the amenity centre roof (on which, I mention in passing, an asbestos survey was in due course carried out and its results were provided to Mr and Mrs Francis before they contracted to buy the Park), proposed drainage works to the caravan site set for winter 07/08 (these being, I infer, the works in fact done under Mr Drummond's instruction as I have mentioned already), and proposed sewage works costed at approximately £125,000 stated as "Completion of sewage connection required". That last would have alerted any reader to the fact that major expenditure was seemingly required, and planned, on the sewerage system, which would be bound (if in mind) to affect any honest answer to CPSE 8.9(b). The other matters would not in my judgment have caused Mr Knapper to be concerned about the accuracy of any of the CPSE answers that matter in these proceedings even if he had the 'Issues & Actions' document in mind when considering those answers. Mr Knapper's evidence was that he never saw that document at the time anyway. Again, I am invited to reject that evidence as a dishonest distancing from events to avoid a finding of knowledge; and again, I do not believe that is what Mr Knapper was doing, and I do not reject his evidence on this document, but rather accept it.
vi) Finally, Mr Seitler QC submitted that Mr Knapper saw a valuation report prepared by Edward Symmons for the Vendor's bank. No complete copy of that report has emerged on disclosure, but it appears to have been in existence by late February 2006 and to have been in play between the Vendor and the bank when Mr Curson was obtaining the extension of the Vendor's borrowing facilities approved at the April 2006 AGM. The report valued the Park at £1,400,000, although the part copy that found its way into the trial bundles is annotated in an unidentified hand to suggest an alternative calculation valuing the Park at £1,690,000. Its only relevance at this stage is that it contains a table comparing actual spend (as at, I assume, early 2006) against budget in the development project. That table, if considered by Mr Knapper, would have revealed to him that the project plan had included upgrading the sewerage pumping station and installing a new rising main at an expected cost of c.£141,000, with an actual spend of nil, indicating that none of that work had yet been done as of early 2006. Mr Drummond gave evidence that he handed a copy of this report to Mr Knapper and Mr Alexander on a train journey to see the bank, in August 2007, but Mr Knapper handed it back to him saying he did not need it for the meeting. It is also possible, but somewhat speculative, that the table of actual spend against budget was the source of information for Mr McCausland in some of his comments at the July 2006 EGM. Again, Mr Knapper said he had no recollection of ever receiving or reading the Edward Symmons report, and in my judgment that evidence was honest. Given Mr Drummond's evidence, which I accept, I find that Mr Knapper is mistaken in thinking that he never saw it at all. But Mr Drummond's evidence suggests that Mr Knapper did not read it in any detail or focus on its contents, which in turn probably explains why over nine years later Mr Knapper has no recollection of even seeing it. Mr Drummond's evidence does not provide any sufficient basis for finding that Mr Knapper knew that major and expensive sewerage works were required or planned, but had not been undertaken or even begun, and in my judgment he did not know any such thing when considering the CPSEs in November 2007, or generally when handling the conveyance of the Park to Mr and Mrs Francis between October 2007 and February 2008.
Specific Bad Behaviour
i) his witness statement, and therefore his evidence in chief, said that he saw the April 2006 AGM Minutes only 'long after' the date of the AGM, but in fact it was obvious from the documents, and Mr Knapper accepted in cross-examination, that he would have seen them at the 11 June 2006 owners' meeting he was asked to chair, i.e. about six weeks later, and indeed he sent a copy with his letter to ICSA dated 2 July 2006;
ii) his evidence that he was not the one who asked for the July 2006 EGM to be video recorded and his wife was not involved in the setting up of the video camera was contradicted by the minute of the Board meeting just prior to the EGM and by Mr Drummond's evidence;
iii) his witness statement substantially understated the degree to which he was involved in setting up and driving the agenda for the July 2006 EGM, and assisted the chalet owners who were unhappy with the April AGM decisions in relation to it;
iv) he had produced additional documents, including the 2 July 2006 letter to ICSA, during the course of his oral evidence.
Conclusion re Mr Knapper
Negligence
Loss
The Service Charges Representation
i) Mr Knapper personally, or Fursdon Knapper as a firm, owed a duty of care to Mr and Mrs Francis as regards the accuracy of the Service Charges Representation, notwithstanding in particular (again) the rule in Gran Gelato (see paragraph 18 above).
ii) Mr Knapper, or respectively Fursdon Knapper acting by Mr Knapper, was careless in respect of the Service Charges Representation, making and/or reiterating/confirming it without having taken reasonable care to find out whether it was accurate.
iii) The Service Charges Representation induced Mr and Mrs Francis to agree the final completion balance and settle up on completion as they did.
iv) They have therefore suffered loss of £34,741.52 by reason of Mr Knapper's carelessness.
i) In a letter dated 20 March 2008, in the post-exchange solicitors' correspondence setting up completion, Mr Knapper wrote to Henriques Griffiths that "You should already have an apportionment by email but for the sake of clarity your client should deduct from the sale price the sum of £64,417.67".
ii) In fact, the e-mail referred to had not been sent already, but was sent (from Mr Knapper to Mr Griffiths) on 26 March 2008. It explained the breakdown of the £64,417.67 and identified the factual information on which it was based. That included the following: "The service charges collected so far are from 100 chalets and lodges … There are a further 64 chalets that have not yet paid ground rent or service charges which amounts to £80,000.00 plus VAT."
iii) A substantial correspondence followed, at one point causing Mr Knapper to say he was "losing the will to live", as to what the Vendor, through Mr Knapper, was saying about the expenditure to date (item (b) in paragraph 96 above);
iv) During that correspondence, by e-mail on 2 April 2008 Mr Knapper wrote that he was:
"… somewhat surprised by your client's attitude towards the service charge surplus. This is not his money but money paid by the chalet owners towards their liability under the lease. Mr & Mrs Francis can rely on the figures given by this firm and included in his total expenditure for the year. …" (my emphasis). I think, although this was not explored specifically with Mr Knapper, the reference to "his" total expenditure for the year must have been a reference to Mr Drummond as Managing Director of the Vendor;
v) Now the "service charge surplus" was the 2008 service charge account balance ((a) LESS (b) in paragraph 96 above) that would be credited to Mr and Mrs Francis at completion. Mr Knapper's specific reassurance that they could rely on the figures given by Fursdon Knapper was a clear undertaking by him, on behalf of the firm, stepping outside the firm's role as merely solicitors acting for the Vendor, about the figures making up the service charge surplus figure being proposed by the Vendor. In my judgment, had matters rested there, Fursdon Knapper (but not, I think, Mr Knapper separately as an individual) would rightly be held to have volunteered a level of responsibility for those figures such that it would be just and proper to impose a duty of care on them over their accuracy, by way of exception to the normal rule in Gran Gelato.
vi) However, matters did not rest there. Towards the end of the following day, 3 April 2008, Stephen Mackie of Henriques Griffiths, on behalf of Mr Griffiths, e-mailed Mr Knapper saying that he (Mr Griffiths) "needs your firms assurance (not as agent for the Company) that this all there is to be revealed. Any new matters revealed post completion will result in a claim for damages against a company with likely insufficient funds to pay which is why we need an assurance from your firm." Mr Knapper replied within the hour in these terms:
"I cannot see how I can give an assurance in person as I am not a director of the company, I do not hold company records and I have no idea of what transactions have taken place since 1983. I can give assurances in relation to all the matters disclosed.
I am quite prepared to give an assurance that I have made all enquiries of the managing director and the company secretary and that the information that has been provided by them has been passed to you. …"
vii) Thus although in my judgment ((v) above), Mr Knapper's 2 April e-mail did amount to an undertaking by him for Fursdon Knapper, the response was to indicate it was not being treated as such. Mr Knapper's reply then confirmed that he could not and would not give any such assurance. As I read that reply, the second paragraph I have quoted ("I am quite prepared to give an assurance …") sets out the "assurances in relation to all the matters disclosed" that the first paragraph said he could give.
viii) It was thus made explicit that all Mr Knapper was doing was passing on the information provided to him by Mr Drummond as Managing Director of the Vendor (the reference to Mr Jarvis, the company secretary, related to a different topic). Mr Seitler QC obtained some possibly wider-ranging answers from Mr Knapper in cross-examination as to what "all enquiries" might mean. But to my mind, objectively, it indicated simply that all the enquiries Mr Knapper had made on the topics of then current debate had been made of either Mr Drummond or Mr Jarvis, as relevant, and he (Mr Knapper) had passed on accurately what he had received from them. So although, as I read Mr Knapper's 2 April 2008 e-mail, Mr Knapper on behalf of Fursdon Knapper (a) made the Service Charges Representation and (b) clothed that with an undertaking of responsibility as of 2 April 2008, that was withdrawn in both respects the next day having had no consequence.
ix) When it finally came to the completion meeting itself, as I have already said in dealing with the other elements of the Service Charges Representation claim, the relevant information was provided by Mr Drummond directly, Mr and Mrs Francis remained unhappy (Mr Francis angrily so), but they decided to take the risk of inaccuracy to get the completion finalised rather than have an escrow arrangement and an ongoing debate after completion.
x) In those circumstances, in my judgment no relevant duty of care was owed by Mr Knapper or by Fursdon Knapper. Having withdrawn anything said on 2 April 2008 that might have gone further, Mr Knapper made, and put his and the firm's name to, only the representation that the figures he had provided to Henriques Griffiths were as supplied to him by Mr Drummond as Managing Director of the Vendor.
xi) In those circumstances also, I do not see how Mr Knapper's failure independently to scrutinise, challenge or second-guess Mr Drummond's information could be said to have been careless. (If he had undertaken some more substantial degree of responsibility for the accuracy of the information he passed on, then obviously that could affect whether merely relying on what he was told by Mr Drummond would have been sufficient to discharge that responsibility; hence the comment about the inter-connectedness of my conclusions as to duty of care and carelessness in paragraph 99 above).
Conclusion