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You are here: BAILII >> Databases >> High Court of Ireland Decisions >> Orange Communications Ltd. v. Director of Telecommunications [1999] IEHC 254 (4th October, 1999) URL: http://www.bailii.org/ie/cases/IEHC/1999/254.html Cite as: [1999] IEHC 254 |
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1. On
the 18 March, 1999 I gave a Ruling as to the scope of the appeal in this
matter, and this is my judgment on the appeal proper.
BACKGROUND
FACTS
In
late 1997, as part of a continuing programme of liberalisation of the
telecommunications industry in Ireland -- in turn driven by movement from the
European Community -- a competition was announced by the first Defendant (whom
in this judgment call "the Director") for the award of a licence to operate a
mobile telephone service in Ireland. This has come to be known as the "third
mobile licence", because there were already in existence two "licensees",
namely, Eircell, who were the successors to the monopoly previously held by
Telecom Eireann and/or the Minister for Posts and Telegraphs, and Esat, who
secured a licence from the Director's predecessor, the Minister for Transport,
Energy and Communication.
The
Competition for the licence was announced by the Director in late $99 and it is
common case between all the parties that at the time there was room in the
market for one only further licensee. I understand that this limitation was due
both to technology reasons and to market reasons -- in other words that there
did not exist sufficient spectrum space for more than one further licensee, and
possibly also there did not exist a sufficiently large market for more than one
further licensee. In any event, the Director was of the view that a competition
for the third mobile licence was the way forward and there has been no
complaint as to the adoption by the Director of such a route.
To
understand the issues which arise for consideration in this case, it is
necessary to give an outline of the events leading up to the dispute. The
Director issued a press release in December 1997, which read, in part, as
follows:-
"The
award of this licence will be a very important development in the Irish mobile
telephone market. The introduction of competition to this market has already
resulted in lower rental charges, lower call tariffs and a significant increase
in the number of people using mobile phones. The licensing of a third operator
will increase competition and provide consumers with a greater choice of
operators who must compete on price, quality and range of services to gain and
maintain subscribers.
The
key features of the licence are
--
combined DCS 1800/GMS service
--
minimum coverage using DCS 1800 of one third of the population within two years
and a minimum 80% coverage, using both GSM and DCS 1800 within 4 years; year
licence
The
competition has been designed to ensure that the best applicant wins -- one who
can demonstrate its ability to become a key player in the Irish mobile market."
This
was dated the 2 December 1997, as was a note indicating that copies of the
tender document were available on payment of a non refundable fee. In part,
that note stated:-
"The
Irish mobile market offers significant potential for growth over the coming
years. Mobile penetration currently stands at about 11% which is below the
current EU average. However, Ireland currently has the fastest rate of economic
growth in the EU and this is expected to continue for the foreseeable future. A
Summary information memorandum is also available on request and is free of
charge."
The
Information Memorandum is also dated the 2 December 1997 and was helpfully
included in the copy Tender Document furnished to the court as part of the
bundle of core documents intended to be used in the course of the hearing. It,
in turn, reads in part:-
"2.
Objectives of the Competition
The
overall objective of this competition is to increase competition and choice so
that the Irish consumer benefits from lower tariffs and the availability of
high quality services. The introduction of competition to this market has
already resulted in a significant increase in penetration rate for mobile
telephony with lower rental charges and call tariffs. It is anticipated that
the arrival of a third operator will accelerate the development of the market."
"The
overall objective of this competition is to stimulate further' competition in
the mobile sector for the benefit of the end user. An additional nationwide
licence would best meet this objective. DCS 1800 technology is less effective
in providing coverage in rural areas compared to GSM A combined DCS I 800/GSM
licence would therefore provide the best means of achieving nationwide
coverage. However, there is limited GSM spectrum available and accordingly,
only one combined licence can be issued at present.
"The
successful applicant will be selected by way of open tender using the best
application method According to the best application methodology, the
application which is awarded the highest mark in the comparative process will
be ranked first. The evaluation will be in accordance with the evaluation
criteria explicitly outlined and weighted in the tender document."
There
are a few other document which, while not available to bidders prior to these
proceedings, throws some light on the thinking of the Director and on the
objectives of the proposed competition.
The
first of these is from one of the very earliest meetings of the Steering Group
(established by the Director in mid 1997 to organise and oversee matters
leading to the award of the third mobile licence). On the 26 August 1997 it was
recorded by the Steering Group, under the heading '"Key issue for decision
before issue of tender document"
"Discussion
paper (97/7), prepared by SB, formed the basis for discussion. This outlines
the key decisions to be taken. All agreed that it was necessary to bring the
SG's thinking on these issues to an advanced stage before any external
consultation with DPE, D/Fin or consultants.
"SB
gave a summary of the issues under the headings in the discussion paper and
discussion followed on each issue. SB highlighted that the starting point was
to decide what the overall guiding objective for the competition is General
consensus that the main objective is to stimulate competition in the 'mobile
phone market in order that better service, choice and value for money is
offered to the consumer." Next is a memorandum discovered by the Director, and
entitled
"Memorandum
on key elements for the DCS1800 licensing process in Ireland". It appeals to be
a draft, or at least there are amendments to the copy furnished to Court, of a
submission or paper. It may be an earlier draft of the Information Memorandum
which I referred to above, but I think it unlikely, because a reading of it
suggests that it is a draft of material to be sent to the EU Commission in
Brussels. It refers to "the objectives of the licensing process" as being:-
"To
comply with the EU requirement to introduce DCS/800 and to' open available
spectrum with a first consideration to new entrants;
To
introduce more network based competition in Ireland, so that the consumer
benefits from lower tariffs and the availability of a number of high quality
advanced services.
There
is one final document which may also assist the court in ascertaining the
objectives of the competition. This is the minute of a meeting of a Steering
Group held on the 26 August 1997. I will return to the establishment of the
Steering Group in due course. On the 26 August, 1997 the minutes of the meeting
record that the general consensus of that Committee was that the main
'objective (of the competition) is "to stimulate competition in the mobile
phone market in order that better service, choice and value for money is
offered to the consumer."
It
will be clear from the foregoing material that the Director set out the
principles behind the tender as being greater competition for the benefit of
the consumer, and this is to be evidenced by lower rentals and, call charges
and better quality and more available services. I do not find in any of these
documents any suggestions that low tariffs were to prevail over better quality
or more advanced or available services.
The
competition being by means of comparative tender, in the usual way, all parties
interested in bidding sought the tender documents, including the Plaintiff
(whom I shall call "Orange" and the Second Defendant whom I shall call
"Meteor"). Both Orange and Meteor sought the tender documents, together with, I
think, a few others. The closing date was to be the 28 March, 1998. The tender
document is described in the above Information Memorandum as consisting of the
following:-
(a)
A description of the process;
(b)
The detailed requirements in relation to the form and content of the
applications:
(c)
A description of the regulatory, commercial and calculatory assumptions to be
applied;
(d)
A draft licence.
I
would not myself describe the Tender Document in quite the same manner, but for
the purposes of this judgment nothing much turns on the actual description.
It
is clear from the tender document itself, and was confirmed in the course of
the Information Memorandum, that the tender document had been drafted with the
assistance of consultants, in this case a Danish company called Anderson
Management International (invariably called "AMF' during the course of the
tender and evaluation process and in this Court). In the sequence of events, it
seems clear that they were the initial drafters of the tender document,
although the tender document was amended and redrafted with the expertise of
the Director's own staff, to some considerable extent, and then finalised to
meet the approval of the Steering Group established by the Director.
The
tender document in full runs to some hundreds of pages, and it was clear that
pre-bidding 'queries might arise. Provision was made within the tender process
and in the pre tender documentation for questions to be furnished to the
Director and answers given prior to closing. That process took place in
February 1998, and two sets of answers to questions posed were provided on the
26 and 27 February 1998. The Director dealt with these in a combined or global
manner, that it to say, whatever the source of the questions, they were
combined together in a long series, and then answered, and the combined
questions and answers were then furnished to all parties who had raised
questions. This meant that each party raising questions was also furnished with
the answers to those posed by others. It did not become clear until later that
there were, in fact, only two serious bidders, namely, Orange and Meteor.
The
tender document generated a very large number of queries which required
clarification at least. There were 89 questions in all and many of these were
in turn subdivided, and this process occupied 31 pages of question and answers
furnished -- but such is the nature of the tender document and the field in
which the tender operated, that the extent of the queries raised is perhaps not
too surprising. However, because of the very large number of questions in fact
posed, it was decided by the Director to postpone the original closing date to
2.00 pm on the 6 April 1998.
On
that date, two bids were received, one each from Orange and Meteor.
Accompanying each was the anticipated covering letter. In the case of Meteor,
which comprised a consortium of companies, the only matter of relevance in this
sequence of events, is that the covering letter from Meteor included an
indication that AT&T, a United States Corporation, would not hold an equity
interest in the consortium, but would have some involvement. This was phrased
in the following words:-
".
. . AT&T Wireless Services, Inc ("AT&T) has not at this time agreed to
be an equity or financial participant in Meteor Mobile Communications, Ltd (the
"Company '). It fully supports the application (of which it assisted in the
preparation) and agrees to otherwise support the Company by making available to
the Company its technical and international expertise in designing a fully
integrated dual-band network and by rendering to the Company the advisory and
other services described in the application as being provided by AT&T."
There
was also a statement in the letter that, insofar as the AT&T's intended
equity participation was concerned, that equity stake would be "owned by the
other shareholders of the Company and the other shareholders will provide the
funds that would have been provided by AT&T"
The
scheme which had been determined upon by the Director was one by which, after
the receipt of the tender bids -- of however many -- these would be evaluated
pursuant to a timetable fixed in anticipation of the receipt of the bids. This
was overseen by the Steering Group (briefly referred to above and comprised of
members of the Director's staff in Dublin, together with AMI's
representatives). This had been established by the Director in mid 1997 and
had, as its brief, (a) to appoint consultants to the Director for the
preparation of the tender document, and (b) later to assist in the evaluation
of the bids in accordance with the tender documents. I will deal with this
overall scheme in some detail in considering the claims of Orange, but for this
outline sequence of events, it is sufficient to say that:-
(a)
Upon the receipt of the bids, a quantitative evaluation was undertaken in
Denmark, by AMI, which became known as a number crunching exercise;
(b)
At the same time as the quantitative evaluation exercise, the entire of the
documents from bidders in appropriate segments or sections were read by
relevant respective members of Working Groups established by the Steering Group
to cover the wide range of different aspects of the bids, and again consisting
of AMI nominees and the Director's "in-house" personnel;
(c)
The working groups, divided into 12 in all, met over three days in the middle
of May 1998, and at those meetings decided the awards, or scores, to be given
to each of the individual segments of the bids of Orange and Meteor, and at the
same time ascribed "weightings" to the 67 indicators against which the bids
were evaluated. There are at this time no notes or minutes of the deliberations
or of the decisions of these Working Groups. There is no clear indication at
this time as to the format in which such deliberations may have been recorded,
and no certainty that any decision of any of the Working Groups was, in fact,
recorded at the conclusion of the respective sessions, even in the most general
terms. This is a matter to which I will return in due course, but for the
moment, it is sufficient to record their absence;
(d)
An element of further analyses, and which were called "cross-cutting exercises"
was undertaken, in the main, by AMI; Again there are no records of these
further analyses extant at this time. The actual analyses do not appear to have
been furnished or considered at any of the Steering Committee meetings,
although in the minutes of one of the last of these meetings there is reference
to the members being informed "of the results" of these analyses, the analyses
themselves do not appear to have been before the meeting;
(e)
During this time, and simultaneously with the last matter, early drafts of what
became the Evaluation Report were being prepared. These were furnished by the
drafters, who were members of the AMI team (or its assistants/consultants,
etc), and were then considered, amended, reviewed and debated by and between
the Director's staff and the AMI representatives, at least in part, and
confined, in the main, to what I will call Part I of the Evaluation Report;
(f)
During the course of all of the foregoing, the Steering Group met from time to
time, and in late May and early June 1998 met to consider some issues arising
from the draft Evaluation Report. On the 11 June 1998, the Steering Group
approved the final draft of the Evaluation Report;
(g)
The final draft of the Evaluation Report was sent to the Director, on the 17
June, 1998 with a covering memorandum from one of her key staff, John McQuaid.
She returned a copy of that memo on the 18 June, 1998 with her decision
endorsed and signed on it in the following terms: "I agree with the
recommendation of the Steering Group. Please prepare papers accordingly";
(h)
On the 19 June, 1997 she, as a corollary to her decision, notified Orange of
the fact that she had placed Meteor first in the competition and intended to
enter into discussions with it. She wrote in substantially similar terms to
Meteor;
(i)
Although not prepared at the time when Mr McQuaid sent his memorandum on the 17
June, it was envisaged that a report would be sent to each of the bidders. On
the 6 July 1998, after a short oral briefing with the Director's staff, held on
the 25 June, the Director issued both to Meteor and Orange what have been
called "summary reports", outlining to each of them, matters in their
respective bids which the Director considered should be brought to their
attention. These Summary Reports form the last part of Core Bundle S of the
documents furnished to me in these proceedings;
(j)
The Director was satisfied with the negotiations with Meteor, as they
proceeded. Orange received a letter dated the 22 September 1998 from the
Director in which she said that she proposed to refuse to grant a licence to
Orange. She stated that the reasons for the proposed refusal: "are that in the
detailed comparative evaluation during the competition process, Orange
Communications Limited was not ranked first and the discussions entered into
with the higher ranked applicant are satisfactory". The Director notified
Orange that it might, within 21 days, make representations to her in relation
to her proposal to refuse it a licence;
(k)
Orange made representations to the Director, in writing, on the 12 October 1998
without prejudice inter alia to its contention that it was entitled to have
access to certain materials before the Director when she made her decision.
Prior to that date, on the 23 September, Orange's Solicitors wrote to the
Director, putting her on notice that Orange claimed her letter of the 22
September did not comply with her statutory obligations. Orange sought by that
letter to have certain documents, arising in the course of the tender process
furnished to it;
(l)
On the 30 October 1998, the Director responded to those representations,
rejecting them, and actually refusing to grant Orange a licence;
(m)
The Director indicated that the reason why she was refusing Orange a licence
was in brief, because, (a) Orange was not ranked first, (b) the discussions
with Meteor were satisfactory and (c) none of the representations made by
Orange in its letter of the 12 October caused the Director to change her mind;
(n)
The proposed licence to Meteor has not yet issued by reason of the fact that
these proceedings (and other earlier ones) issued;
(o)
Orange commenced these proceedings by Plenary Summons on the 11 November 1998,
by which it appeals broadly from the decision of the Director to refuse to
grant it a licence and from her refusal to give reasons for her decision.
I
have set out the above sequence of events in simple date order, so as to set
the framework for the drafting of the tender document and the manner in which
the evaluation process took place, and to which reference will be made in
greater detail.
Briefly
stated, Orange claims in these proceedings that (a) the decision of the
Director to refuse a licence was unreasonable or was reached as a result of
unreasonableness in the evaluation process, (b) that her decision or the
evaluation process which preceded it was tainted by bias, and (c) she failed to
give reasons for her decision, in breach of her statutory obligation. As to the
reasonableness claim. Orange say this arises not only simpliciter but also as a
result of the bias and from the failure to give reasons pursuant to her
statutory obligation.
THE
LEGISLATIVE FRAMEWORK
It
would be helpful also at this time, to give an outline of the legislative
framework in which the decision of the Director took place. The Director's
functions were previously vested in the Minister for Transport, Energy and
Communications. In 1996 Ireland adopted EU Directive 90/388/EC and EU Directive
96/2/EU by means of the European Communities (Mobile and Personal
Communications) Regulations 1996 by which an amendment was made to Section III
of the Postal and Telecommunications Services Act 1983. Also in 1996, pursuant
to the provisions of the Telecommunications (Miscellaneous Provisions) Act
1996, a statutory position of Director of Telecommunications, wholly
independent of the State, was established. The functions and the powers and
objects previously vesting in the Minister, were thereupon transferred to the
Director, and additional powers were also vested in the Director.
So
far as the licensing of mobile telephone services is concerned, Section 111 of
the Postal and Telecommunications Act, 1983 was amended by the above
Regulations of 1996. Essentially, since the amendment, the licensing regime now
has the following characteristics:-
(a)
The Director alone is entitled to grant such licences;
(b)
Certain pre-existing licences remain in place;
(c)
The Director is obliged to, give reasons for certain decisions or proposed
decisions -- a decision proposing to refuse to grant a licence, a decision
refusing a licence, a decision proposing to revoke a licence, and so forth;
(d)
There is an entitlement to make representations to the Director in certain
circumstances, namely, upon notification of the Director's intention to take
any of the proposed steps at (c) above, or on the Director actually taking any
of those steps;
(e)
There is a time scale permitted by which such representations must be made;
(f)
There are no other explicit powers given to the Director in relation to the
decision to grant or refuse a licence or to revoke a licence save under S III
although Section 3(2) of the Act of 1983 entitles the Director to "do all such
acts of other things as are necessary or expedient for the purpose of the
exercise of his or her function.";
(g)
There is no provision prohibiting the Director from contracting out of any of
the statutory rights which exist.
Before
I turn to the very detailed issues arising in the present proceedings, I should
make a brief reference to the fact that in mid 1998 at a time when Orange
considered that the Director was apparently intent on proceeding to negotiate
with Meteor on the terms of a draft licence, and entering into such a licence,
without giving Orange an opportunity to make representations, Orange commenced
Judicial Review proceedings on the 17 July, 1998, in which it sought relief in
relation to the Director's obligations under the legislative framework
mentioned above. These proceedings were settled between the parties, and I
mention them only because in the course of submissions made to me, reference
was also made to those proceedings, and so as to clarify the context from which
those latter submissions were made. Insofar as it may be necessary for me to
mention those Judicial Review proceedings, I will do so, but insofar as
anything can be gleaned from the respective stances taken by either party to
those proceedings, it seems to me that the evidence presented at that time
cannot be accepted as evidence in this case, since the proceedings were settled
without any of the issues, factual or legal, being resolved by the Court or
conceded by either party.
These
proceedings were issued on the 11 November 1998 by means of a Plenary Summons.
Because neither the Telecommunications Act 1983, as amended by the 1996
Regulations, nor the Rules of the Superior Courts, gave any assistance on the
matter, I dealt with a preliminary issue as to, the scope of the appeal, which
was argued over a number of days and I gave judgment on the 18 March, 1999. I
held that the scope of the appeal under the statute is very narrow, and the
appeal proper was heard on this basis. I also held, at the commencement of the
hearing proper, that the standard of reasonableness to be applied to the
decisions under scrutiny was similar to that adopted by Kearns J in his Ruling
in the case of M&J Gleeson v The Competition Authority and Others, (unrpt'd
1999) which essentially can be described as being a decision which no
reasonable person could have reached and which was of significant relevance to
the decision. As to the manner in which any allegedly unreasonable decision was
to be proved, I held that this would have to be found in the materials before
the Director at the relevant time, and that no new oral evidence or other new
material could be presented to Court on the issue of reasonableness.
Orange
also pleaded that the Director or her Evaluators or the Evaluation Process were
biased. It was agreed by all of the parties to these proceedings that in
respect of this particular plea, oral evidence could and would be adduced. On
the question of bias I heard a number of witnesses on behalf of each of the
parties, two for Orange, two for Meteor and four on behalf of the Director. The
Director did not herself give evidence nor did any director of Orange or Meteor
give evidence.
Finally,
before addressing the issues in detail, I would like to say something about the
evidence given. A Mr Young and a Mr Wigglesworth, gave evidence on behalf of
Orange. On behalf of the Director, a consultant, Mr Andersen (of "AMI") gave
evidence, as did Mr McQuaid, Ms Finn and Ms O'Gorman -- all of them on the
Director's own, staff at the relevant time. Professor Braunstein and Dr Lee
Selwyn gave evidence on behalf of Meteor.
In
the course of this evidence many days were taken up on the most detailed of
matters. For example, I was furnished with large quantities of sample tender
documents from different jurisdictions. A case was made by Orange concerning
the manner in which the tender document was drafted, and the evaluation process
managed, and the expertise of AMI in such matters was subject to adverse attack
on behalf of Orange. This adverse view of Orange was not in any way withdrawn.
As a result both the Director and Meteor presented many documents, essentially
to rebut any suggestion that the tender document was not drafted originally in
a proper manner, or as to the manner in which the Evaluation process took place
in the post bidding period.
I
have to say that while all of these documents (as well as those presented by
the Orange witnesses in support of its contentions) were interesting, and
indeed helpful to show the very disparate manner in which these matters are
dealt with around the world, I really do not consider them, for the most past,
to be particularly determining to what I have to consider. So far as it may be
helpful to consider or refer to these documents, or some or other of them, I
will do so. However, [take the view that it is the role of the court, and not
the role of any witness, even an expert witness, to decide if the particular
tender document was clear, was appropriately drafted or was or was not unfair
in any way to the bidders, although the evidence given by the various parties
on the format of those documents or as to the manner in which they are drafted
elsewhere was very helpful to the court. So also I have to decide whether the
Evaluation process was or was not biased, regardless of whether it corresponded
exactly or not at all or only partly, with any practice with which some or
other of the witnesses were familiar or with which they had been involved.
What
is absolutely clear from all of the document and other evidence tendered on the
issue of the manner in which a tender document is drafted, or its format, or on
the way in which the evaluation process occurs, is this, that there is no
recognised or fixed format for the drafting of a tender document or the content
of a tender of this type, except in the most broad outline. Nor does there
appear to be any fixed or standard format for evaluation purposes. For these
reasons I have not found it necessary to refer in detail to any significant
amount of evidence on these matters, although they occupied many days, save in
relation to the role of the outside consultants AMI, in case it is necessary
for me to give any views on their approach to any of these matters.
THE
ISSUES ARISING IN THESE PROCEEDINGS
At
the time when I delivered judgment on the scope of the appeal, there were
outstanding three issues on this appeal, namely:-
(a)
The allegation that the Director's decision was biased or was reached as a
consequence of a biased approach operating in the course of the tendering
and/or the evaluation process;
(b)
The allegation that the Director's decision to refuse to grant a licence to the
Plaintiff was unreasonable;
(c)
The allegation that the Director had failed to give reasons (i) for her
decision to propose to refuse to grant a licence to Orange and (ii) for her
decision to refuse to grant the licence to Orange.
I
propose to deal with each of these in turn. However, before doing so, [will say
something about the apparent relationship between the first ground of appeal
and the second, because it became clear during the hearing, and will become
plain in the course of this judgment, that the facts and matters which are
tendered by the Plaintiff in support of the unreasonableness claim, are also,
with few exceptions, the same facts and matters which support the allegation of
bias.
Because
of this overlap, when it came to the oral evidence on the bias issue, there was
inevitably some spill-over into matters which are more correctly directed to
the reasonableness ground, despite counsel's bona fide and continuing attempts
to ensure that this did not occur. Insofar as it has been possible to do so,
and having regard to the scope of the appeal and the manner in which the appeal
on the reasonableness issue was to be heard, I have sought to ignore such oral
evidence which tends to go only to the issue of reasonableness but which might
otherwise be available to the Court were the scope of the appeal of a more
substantial kind.
However,
I recognise that it is very difficult indeed to ignore evidence which I have,
in fact, heard on the issue of reasonableness which could serve to support or
defend both the bias claim and the reasonableness claim, and I am certain that
there will be occasions where it has not been possible to maintain the clear
and desired distinction between them. Moreover the Plaintiff itself has argued
that the bias which existed forms part of its unreasonableness claim, so that
there is an overlap even in the manner in which the Plaintiff frames its claims.
Another
feature which is important to bear in mind in the context of this judgment is
the actual scope of the appeal provided for by the statutory scheme by which
the decision of the Director is to be made. This provides only for an appeal
against the refusal of the Director to grant a licence -- in this case to the
Plaintiff. This has the effect of limiting the Court as to the extent to which
the Court can come to findings which might otherwise be available to it in a
statutory appeal which was broader than here. It will be recalled that the
statutory scheme provides that in the event of an appeal, the Court does not
itself substitute its judgment for that of the Director, but is entitled only
to refer the matter back to the Director on the determination of the appeal.
This may well be an unsatisfactory state of affairs, but is nevertheless what
the statutory scheme provides for.
In
order to consider Orange's claims, whether on bias or reasonableness, it is
essential that I refer to the Evaluation Report. This is a lengthy document
which was again tendered as part of the core bundle of documents furnished to
the Court. It was the Report furnished to the Director so as to enable her
reach a decision. The Report, dated the 17 June 1998, as furnished to me,
comprised the following:-
(a)
A document entitled "Report on the evaluation of the applications". This
covered seventy-two pages.
(b)
A document entitled "Appendices to the Report on the evaluation of the
applications. Volume 1". This also covered seventy-two pages.
(c)
A document entitled "Appendices to the Report on the evaluation of the
applications. Volume II". This covered nine pages. This last part of the Report
is dated the 6 July 1998, and obviously post dates the decision of the 17 June.
The
first part of the Report included an Executive Summary, an outline of the
conduct of the tender process, a very large section (consisting of
approximately sixty pages) detailing the marks awarded to each of the bidders
and such reasons as were given for the same, a summary of the marks awarded,
the results of what was called the "qualitative evaluation" (effectively the
sixty pages referred to above), and a section called "Conclusion and
recommendations to the Director".
The
second part of the Report consists of an Appendix which describes the
methodology adopted, the results of the Admittance Test (the formal
requirements which bidders had to meet), the quantitative evaluation, (the
number crunching exercise mentioned above) the supplemental analyses and a
verification and track recording section.
As
part of the core bundle number 5 furnished to the Court, there was also
included two "summary reports", one each in respect of Orange and Meteor
mentioned earlier as having been furnished on the 6 July, and referred to as
(c) above. These are dated later than the Report and clearly do not form part
of the Report of the 17 June, 1998, but clearly appear to have been before the
Director when she made her decision to refuse Orange a licence in September
1998 and when she actually refused them the licence in October.
The
reason why I have mentioned this division of what was furnished to me as Core
Bundle 5 (a single large bound volume), is because in the course of the
evidence some at least of the witnesses referred to the Report as comprising
merely the Report without the Appendices, whereas it seems clear that the
Report must consist of both (a) and (b) above. Indeed, it is clear that part of
what appears in (b) such as the quantitative evaluation pre-dated the matters
arising in (a) above, and I have taken the view that the "Report" is both (a)
and (b) above.
I
also mention it in the context of the documents which the Director had before
her when she made her determination, in September and again in late October. It
seems clear that she had the summary reports before her, since it was prepared
sometime before the 6 July, when it was sent to the parties. According to the
Director's affidavit sworn on the 26 April 1999 (Item 4b), as to documents
before her when she made her decision to refuse to grant a licence to Orange,
she had this material before her, but not, of course when she decided to rank
Meteor ahead of Orange as a result of the comparative evaluation (Paragraph 3
of the affidavit).
In
addition to the foregoing, there were two documents before me to which
substantial reference has been made, but which were not before the Director
either when she accepted the Evaluation Report in June 1998, or when she made
either of her later decisions in September and October 1998. These are the
transcripts of two oral hearings, which took place on the 12 May, 1998. Each
lasted three hours, and each of Orange and Meteor on that occasion attended and
presented submissions on the strengths of their respective bids, as envisaged
in the tender process. This exercise occupied part of the period of time
allocated, and the remainder was taken up by a Question and Answer session, at
which questions (both fixed in advance and ad hoc) were put by the Evaluation
team and answered by the Applicants. These presentations were recorded on tapes
(before the Director when she made her decisions) but the tapes were not
actually transcribed until after the commencement of these proceedings, when
they were discovered by Orange. What appears to have happened is that after the
oral hearings, summaries of the presentations were prepared, and these
summaries were furnished in turn to the Director. These summaries are both
dated the 14 May, 1998. The oral presentations which took place on the 12 May
1998 post dated the series of Working Group meetings which occurred on the 5, 6
and 7 May, and at which the respective bids had been adjudicated upon, scores
or marks awarded and weights allocated to each of the 67 indicators/sub
indicators by which the bids were evaluated.
To
understand the Evaluation process and the claims made, I now explain something
about the marking mechanism adopted by the Evaluators, because in both the
evidence tendered and in the submissions of the parties the marks actually
awarded to Meteor and Orange are referred to. Many of the headings in respect
of Which awards were made, depend for an understanding of the evidence or the
arguments, on an appreciation of the marking system.
(a)
First of all, in the tender document, certain information was given as to the
marks or percentages which would be allocated for certain objective criteria by
which the bids were stated to be assessed during the comparative evaluation
stage.
(b)
The Five Group Headings, or criteria, as they are called, were allocated
respectively, 38%, 27%, 20%, 20% and 5% for Groups A to E.
(c)
Within each group were what became known as "dimensions", although they were
not so described in the tender documents. Both groups and dimensions were
originally described as "criteria" simpliciter.
(d)
These dimensions were, in fact, the several sub-groups listed in the tender
document under each of the five group headings, and were originally ten in all.
However, at some stage, the technical criterion was sub-divided into four (as
opposed to the original three listed in the tender document) and the financial
criterion was subdivided into three (as opposed to two), leading to 12 overall
"dimensions" within the five group headings;
(e)
The percentage award allocated to each of these dimensions were were not
published in the original tender document, but parties were made aware that the
dimensions were ranked in descending order of importance within each group. It
was suggested in the course of the evidence, that the specific percentages
attaching to each of the 12 dimensions, were fixed in advance of the tender
document, but these details were not published before the evaluation process
commenced. I am not certain that this is actually so, because a reading of the
various Steering Group meetings did not disclose to me when exactly the
alteration came between the original 10 dimensions and the eventual 12 which
were utilised as dimensions. The best information I could find was in the
minutes of the Steering Group dated the 20 February 1998 (after the tender
documents were furnished to the parties, it is recorded:
The
SG then moved on to the section dealing with the quantitative evaluation. JMcQ
pointed out that the table of page 5 dealing with criteria and weightings did
not correspond with the previously agreed criteria and weightings and that this
would have to be corrected. The Financial and Management groups would be
combined. Site acquisition/environmental aspects and financial
solidity/sensitivities, which had originally each been a single dimension, both
would be split in two and the weightings also. Decision point: The individual
weightings were agreed as follows: Site acquisition 7% Environmental aspects
3%, Financial Solidity 4%, Sensitivities 8%. MA explained that the indicators
laid down in their document for the quantative evaluation would also be used in
the qualitative evaluation, but that during the qualitative evaluation phase
additional indicators would also be identified and used."
My
understanding of this latter extract is that, at some time after the tender
documents were sent, but before the closing date, the series of dimensions and
the weightings to be attached to them, whether in descending order or
otherwise, were enlarged by 2 and the weightings altered. [do not find in any
of the Steering Committees any other decision recording the change of mind by
the Evaluators increasing the dimensions from 10 to 12.
I
will also describe here, for case of reference, the manner in which the
Evaluators proceeded to mark the respective bids of Orange and Meteor, after
the process commenced. This was a complicated procedure. Put simply, the
evidence tendered was to the following effect:-
(a)
Sometime prior to the close of bids, what was called a "Reader's Guide"
prepared by AMI in Denmark, was distributed to the members of the Working
Groups who were to read the bids. Mr Andersen told me in evidence that a
standard format for such a "Reader's Guide" appears on AMI's in-house word
processing system, and this is then adapted to take into account the
peculiarities of an individual tender.
(b)
This Reader's Guide listed certain criteria (which became known as indicators
(and even in some cases sub indicators) which were to be applied when reviewing
and adjudicating on the respective bids. The closest analogy I can find to this
is the fairly usual guide which is sometimes created to evaluate answers to
examination questions at College level, if sample answers are not provided to
the persons marking the papers.
(c)
Subsequently, at the several meetings of the Working Groups -- which took place
over a three day period in early May 1998, the Chairman of each group (an AMI
representative) prepared or wrote a list of these indicators and in some cases
sub-indicators on a flip chart. These were then applied by the Working Groups,
to each of the two bids, although it became clear again in the course of the
evidence that some additional indicators; not included in the Reader's Guide,
were added at that time:
(d)
the mechanism adopted at these Working Group meeting was that marks were
awarded to each of Orange and Meteor for meeting (or nor) the various
indicators, the marks or scores ranging from A (highest) to E (lowest). These
had a corresponding number mark of 5 to I in descending order. For example, in
an area which has given rise to little or no controversy, in respect of the
dimension "Proposed Services" an indicator called "Telecommunication Services"
was fixed, and both Meteor and Orange were awarded a "B" '(equivalent to a 4).
On the other hand, in an area which has given rise to considerable controversy,
based on the same exercise, in respect of the dimension "Marketing Strategy" an
indicator called "Strength of Distribution Channels" Meteor was awarded a "B"
(a 4 whereas Orange was awarded a "C" (a 3);
(e)
After this exercise was completed, the Evaluators then decided what particular
percentage weighting was to be allocated to each of the indicators or
sub-indicators mentioned above. This operated in the following way. It will be
recalled that under each of the Group Headings, there were dimensions in
respect of which weightings were allocated in advance (but not published). Each
of these in turn having been divided into indicators and sub-indicators, it
then became necessary to divide up the percentage allocated to each original
dimension, between the several indicators or sub-indicators. To take an
example, under the original dimension "Marketing Strategy", this original
dimension had a percentage rating of 10% (not published) of the Group weight of
38% (published). The Evaluators evaluated the bids within this dimension under
ten different indicators, giving a weighting (in percentage terms) to each of
the indicators chosen, and then calculating the eventual points or marks by
multiplying the value of the original letter mark awarded (from A to E) by the
percentage allocated to the indicator. So, for example the indicator "Strength
of Distribution Channels" one of the ten indicators within the dimension
"Marketing Strategy" this was allocated 12% of the total 10% (in turn of the
38%.)
(f)
Each other indicator was scored and weighted similarly and then totted up.
When
the Evaluators carried out that exercise, the total scores were then combined
and the summary markings prepared by reference to the original Group Headings,
and within them, the dimensions. It might also be helpful if I point out that,
in the award scheme, the awards were as follows:, although it is not the
Court's role to substitute its own awards for those of the Evaluators.
A.
Marketing:
|
Tariffs
|
2.65%
to Orange
|
4.12%
to Meteor
|
Marketing
Strategy:
|
3.93%
to Orange
|
3.67%
to Meteor
|
Services:
|
3.60%
to Orange
|
3.55%
to Meteor
|
Total:
|
1.211%
to Orange
|
1.475%
to Meteor
|
|
Network
Quality:
|
4.69%
to Orange
|
13.94%
to Meteor
|
Acquisition
of Site:
|
2.35%
to Orange
|
4.21%
to Meteor
|
Environmental
issues:
|
3.00%
to Orange
|
4.00%
to Meteor
|
Covering
|
4.80%
to Orange
|
4.60%
to Meteor
|
Total:
|
1.058%
to Orange
|
1.123%
to Meteor
|
|
Solidity
|
3.75%
to Orange
|
2.65%
to Meteor
|
Sensitivity
|
4.00%
to Orange
|
4.50%
to Meteor
|
Experience/Expertise
|
3.15%
to Orange
|
2.70
to Meteor
|
Total:
|
0.722%
to Orange
|
0.682%
to Meteor
|
|
Access
Charge:
|
A
to Orange
|
A
to Meteor
|
Total:
|
0.500%
to Orange
|
0.500%
to Meteor
|
|
Performance
Guarantees:
|
1.00%
to Orange
|
4.55%
to Meteor
|
Total:
|
0.050%
to Orange
|
O.227%
to Meteor
|
3. A
more detailed summary of the awards of marks vis a vis the individual
indicators is also reported in the Evaluation Report, but for the purposes of
this Judgment I do not need to set these out. The individual scores awarded
under the contentious indicators are the subject of further discussion in this
judgment.
Against
the foregoing background I now turn to the appeal itself, and the three issues
outstanding.
1.
The appeal based on Orange's allegation that there was bias in the manner in
which the tender document was drafted or interpreted, the bids were assessed,
the scores awarded and the Evaluation Report compiled, resulting in an
allegedly biased decision by the Director.
Orange
say that the recommendations found in the Evaluation Report which ranked Meteor
first and Orange second, was simply rubber stamped by the Director, and that in
consequence, if there is established bias in the course of the evaluation
process, the decision of the Director is similarly tainted by bias. This
proposition did not seem to me to be challenged seriously by the Director, and
indeed in her letter of the 19 June 1998 to each of the bidders, she stated: I
have accepted the report on the evaluation of the applications and am now in a
position to inform you of the ranking . . .
Orange's
legal submission on this aspect of the appeal, may be summarised as follows:-
(a)
The Director's decision to refuse to grant the third mobile licence to Orange
was an administrative act;
(b)
In the circumstances, the Director was under a duty to act fairly;
(c)
The Court is obliged, in addressing itself to this issue, to look to the
conduct of those preparing the AMI Evaluation Report whose recommendation was
merely rubber stamped by the Director;
(d)
In assessing the conduct of those involved in the preparation of the Report,
the Court must look to see whether there is evidence that the Evaluators acted
in an arbitrary, capricious, partial or manifestly unfair way, so as to
constitute actual bias;
(e)
In the alternative, the Court looks to see whether there is a reasonable
apprehension that the Evaluators may be perceived as having acted in the manner
claimed, and thereby have been objectively biased;
(f)
The Court should find that, since the AMI Report is so tainted by bias, either
actual or objective, the decision of the Director to accept the ranking and
thereby to refuse Orange, her decision cannot be permitted to stand;
(g)
The Plaintiff was treated in a manner which was fundamentally unfair in that:
(i)
the Plaintiff was given no notice that low tariffs were what the Evaluators
were seeking;
(ii)
the Plaintiff was given no proper notice of the fact that binding commitments
on tariffs would represent a substantial number of marks in the entire
competition;
(iii)
the Report was so permeated by bias and contained wholly inaccurate statements
in relation to the Plaintiff, which the Plaintiff was given no opportunity to
controvert;
(iv)
there were erroneous and inaccurate statements in the Report which the Director
must have taken into account;
(v)
sweeping assumptions and decisions were made at critical moments in the
evaluation process in order to shore up patent deficiencies in Meteor's
application to the disadvantage of Orange;
(vi)
there is a real likelihood that the decision to refuse the licence was based on
a one-sided, partial and biased considerations having regard to the foregoing.
Orange
urges the Court to draw a distinction between the case made by the Director and
the case made by Meteor, and submits that insofar as the Meteor witnesses have
put forward rationalisations and explanations for the impugned conduct of the
Evaluators which were not put forward by the Director, the Court should
disregard them.
Orange
argues that insofar as there is any conflict between the evidence of the
witnesses tendered by the Director and the evidence of any Meteor witnesses, in
relation to the intention or thought processes of the Evaluators, the Court
should give no weight to the evidence of the Meteor witnesses. On the other
hand, both the Director and Meteor submitted that the court is entitled to look
to the materials before the Director or her evaluation team, and if her
decisions can be supported by any of that material, whether the actual basis
for the decision or not, then the court should not reject the findings of the
evaluation team or the decision of the Director.
Orange
submits that, as to the evidence:-
(a)
There are a series of errors in the evaluation process, all going one way and
none going the other way;
(b)
There was a failure by the Director to provide a reasonable explanation for the
disparate treatment of Orange and Meteor in relation to tariffs, subscriber
contracts, handset subsidies, business case sensitivity, the "Irish touch",
performance guarantees and the admission of new material when it suited the
Evaluators;
(c)
There was a failure on the part of the Director to probe the withdrawal at the
last moment of AT&T as part of the Meteor consortium, the An Post
"agreement", Meteor's position/reliance on "national roaming" and the different
capital expenditure projections of both bidders:
(d)
That changes were made to the first drafts of the Evaluation Report so as to
tone down the bias evident in them and to further highlight alleged
shortcomings in Orange's bid, while disguising or hiding some shortcomings in
Meteor's bid;
(e)
That the witnesses on behalf of the Director sought to justify their
unjustifiable positions by providing "ex post facto" rationalisations for those
wrong positions;
(f)
That because of the foregoing, there was no rational basis for such earlier
positions and decisions and that the evidence given in Court had been tendered
so as to paper over the cracks;
It
would be impossible to consider and deal in detail with each and every single
complaint made by Orange under each of the claim of unreasonableness and bias.
What I propose to do is to consider the very serious allegations, dealing, with
those in detail, and then consider what I might call the less serious elements
in lesser detail. Apart from anything else, it is clear from the authorities
which will be cited below, that different consequences flow from bias or
unreasonableness which may have a serious effect and bias or unreasonableness
which, even if it exists, it does not really impact on the decision overall. I
now turn to the allegations made, and I deal with them, not necessarily in the
same order as set out above.
The
Plaintiff's allegation of factual errors in the Evaluation Report leading to
bias.
A.
The Plaintiff submitted as part of its bias claim that the following matters
were factually incorrect in the Evaluation Report but were relied upon as if
they were correct, and argues that they were, in the circumstances biased
against Orange:-
(a)
The Evaluation Report, in its introductory section, under the heading "Key
characteristics of the applications. "states: "This includes an introduction to
the applicant behind each bid with a summary of the philosophy behind each
application". As to the Applicants, it states: "Both applicants have
established an Irish legal entity, ie, a separate company, in order to
implement the proposed plan", and also, as to the Plaintiff states: "Orange has
established Orange Communications Limited which is the formal applicant". After
an introduction to Orange's ultimate parent company's involvement, in other
mobile telephone services in European countries, it then continues -- and this
is the extract the Plaintiff complains of:-
"The
applicant seems to view the network in the Republic of Ireland as an essential
part of its present DCS 1800 networks in Great Britain and in Northern Ireland
and has proposed no ownership based consortium with Irish or other partners.
Furthermore, no intention to float the shares of the company on the Irish Stock
Exchange have been expressed in the application nor are there any commitment(s)
to otherwise expand the ownership". (Emphasis added).'
As
to the allegation that it was factually incorrect it is said by Orange that the
Evaluators preferred the Irish/United States consortium which comprised Meteor
as against Orange, which the Evaluators disliked or appeared to, being a purely
United Kingdom Group. To understand the basis for this claim of bias, one has
to look to see what was said about Meteor in the same context. This was:-
"Meteor
is a consortium with Western Wireless Corporation (60%), RF Communications
Limited (30%) and The Walter Group Limited (TWG 10%) as the backers. Western
Wireless and TWG have both introduced intermediary companies between their
parents and the operating entity, namely, Western Wireless International
Ireland Corporation and TWG Ireland, LLC, respectively. Formally, the applicant
is Meteor Mobile Communications Ltd, which is incorporated in Ireland. AT&T
withdrew from the consortium before the closing time, and RF Communications has
subsequently taken over AT&T intended part of the share capital (10%)"
As
to the ownership, it is said:-
"No
commitments are expressed on extending the ownership, although the wording
"prospective partners" is used in the application. However, Meteor works with
the option of funding a portion of its capital requirement through the high
yield markets. One option addressed is a public bond. Another option is private
placement"
It
is argued that this introduction of Orange to the Director and the Directors
own decision (which Orange suggest merely rubber stamped the recommendation of
the Evaluators) was unfair and biased, because it was wholly untrue. Orange
does acknowledge and concede that as part of its tariff proposals -- or at
least as to one aspect of its tariff proposals there would be no additional
charge made to a customer for calls between its Irish network and its networks
in Northern Ireland or the United Kingdom over and above the charge made if the
call were wholly in Ireland. But Orange says that it made it clear, both in its
application, and also at the oral hearing, that it considered Ireland to be a
completely separate and free-standing network and market and that it did so in
no uncertain terms.
Mr
Young who gave evidence on behalf of Orange said (on Day 18 at pages 14/15)
that when he read the above statements he checked the documentation and could
find nothing to support the view expressed. He gave evidence that the network
proposed by Orange is an independent network, and that it was not integrated
into the United Kingdom network in any sense.
I
did not have an opportunity to read in detail each and every page of the
several hundreds of pages of each of the Orange or Meteor bids. They each
comprised eight volumes with several documents in the form of appendices. I
did, however, read as much of the bids as was drawn to my attention in the
course of the hearing, together with those portions which I thought might
assist me in understanding the case made by all parties.
Even
if I had been able to read every page of both bids, I do not consider that I
would have been able to ascertain, unaided, whether the proposed Orange network
in Ireland was or was not an intrinsic part of the United Kingdom or Northern
Ireland networks. I did, however, examine the transcript of the oral
presentation, and I did not find in that presentation any indication that
Orange considered its Irish network as an integrated part of the United Kingdom
or Northern Ireland networks.
It
is further said by Orange, and in greater detail, that the original draft of
the Evaluation report also referred to the matter, but included the word
"consequently" between this above statement and the statement that Orange did
not propose new Irish partners. Neither that draft nor any other the other
drafts or parts of drafts 'were before her when she made either of her
decisions (paragraph 5 of the affidavit of the Director sworn on the 26 April
19980. I deal with this last aspect of the matter in greater detail below.
In
the course of both the evidence and the submissions, it was made clear, and I
accept it to be the case, that both the drafts and the final version of at
least the main part of the Evaluation Report were scrutinised, debated,
analysed and amended on several occasions to ensure the report reflected what
was intended by the drafters.
It
is said on behalf of the Director, (and Meteor supported this submission on the
same grounds) in defence of the claim made by Orange on this that:-
(a)
the description used in respect of Orange is merely factual, or alternatively
that it is of little consequence;
(b)
it is simply background information;
(c)
it does not form part of the process in respect of which scores were awarded
and therefore is not really a critical matter; and
(d)
in any event it is properly understood by reading it in conjunction with the
description appearing under the heading "The basic philosophy behind each
application", immediately following in the Report, and that when so read, the
objectionable paragraph is, in fact, favourable and complimentary towards
Orange, since it refers to what is called a "rather appealing one network"
tariff scheme proposed by Orange.
(e)
That each of the Director's witnesses denied they were biased;
Mr
McQuaid, on behalf of the Director, and Mr Andersen also, both con-tended that
the true interpretation of the phrase objected to was clarified by the contents
of the material at page 11, namely, that it referred, only to the appealing
concept of not charging customers for roaming on an Orange network in Northern
Ireland or in the United Kingdom.
I
think it would be difficult to read the paragraph of which complaint is made as
being the same as or referable to the paragraph with the heading "The basic
philosophy behind each application". While these are two related aspects of the
introductory part of the Evaluation Report, they could equally have been placed
entirely separately. The first is concerned only with the applicants, their
identity, their parent companies or backers, their proposed future ownership,
etc. The second part is, in reality, a summary of the concepts or philosophies
behind the respective applications, not those underlying the bidders.
I
am of the view that the words in the paragraph are ordinary English language
words which do not lend themselves readily to any ambiguity. I am also of the
view that the paragraph was at all times intended to inform the Director or can
only reasonably be understood as Evaluator's view or opinion or conclusion that
the Irish "Orange" undertaking was an essential part of what is called by the
Evaluators' "the present DC'S 1800 networks [plural] in Great Britain and in
Northern Ireland's I do not think it readily or at all lends itself to the
interpretation contended for by the Director, or indeed by her witnesses. The
extract at page II is in fact supportive of the fact that there is still a "one
network" approach adopted by Orange. If it were, as contended for, by the
Director, intended to reflect the comments found to p 11, it is in fact wholly
superfluous. It also singularly failed to reflect what is now said was intended
to be stated in the Report.
As
to the contention at (a) that it is merely factual, by which I understand it to
be the Director's claim that the statement is supported by the bid documents or
the oral presentation, this is in my view an unsustainable contention, since I
do not consider that it is factually correct. As to the contention at (b) that
it is of little consequence in any event because it does not form that part of
the Evaluation process an argument, put forward both the Director and Meteor,
under Which scores were awarded, this is also difficult to accept.
Since
it is clear that that the drafting and amending exercise described above took
place, it seems evident therefore that if this section was included at all, it
was intended to form a serious contribution to the Report, and was intended to
be a factual representation of what the drafters considered ought to be placed
before the Director. It will be seen later in this judgment that the debate on
the content of the draft reports extended to altering words so that they more
correctly and precisely reflected what the drafters stated in evidence (or
those gave evidence) intended to say.
I
think it unlikely therefore that an attempt to refer to a characteristic in the
tariff segment of the Orange bid could or would have been worded in so inept a
manner and so obtusely that the ordinary words used are only capable of being
understood by reference to some other section of the Report or that it would be
positioned in the Report where it was.
I
come to the contrary view that it was intended to say and did in fact say, in
clear words, that Orange's Irish network was, on Orange's own case, an
"essential part" of the existing Orange networks in the United Kingdom and
Northern Ireland and was not therefore really a new independent network
proposed for the State, and that such a statement is erroneous, and
unsustainable, and would be readily perceived by a reader as being adverse to
Orange.
(b)
Another factual matter to which Orange takes exception is that concerning its
intention to "float the shares" of the company (Orange) on the Irish Stock
Exchange, which is limited in the above extract by the words "in the
application". It is said by Orange that it mentioned at the oral presentation
that it might do so, and that the wording in the Evaluation Report is such as
to avoid disclosing its full or true position, and gives a misleading
impression.
In
defence of this aspect of the matter, the Director submits that the, paragraph
was correctly worded because the Orange application was silent on the matter,
and that it would have been wrong to have permitted the introduction of any
"new material" presented at the oral presentation. It is said that such
information would be "new material" and could not be described as mere
clarification. The Director had no transcript of the oral hearing. The Summary
of the hearing which she did have says nothing about the flotation of shares.
It does mention an answer given by Orange to Question 7 (put by the Evaluators)
on "additional funding should it be required". The detail does not mention
share floatation.
It
has not been suggested to me that any flotation is referred to in the
application of Orange, and it seems to me that, that being so, the Director's
evaluation team was entitled to limit the reference to the material in the
original bid document. As to whether the statement made at the oral hearing
would or did constitute "new material", it seems to me that this decision is
one which in general should be left to the Evaluators to decide. It might be
that the Court could draft the paragraph in a manner which might give a clearer
indication to the Director, but without infringing any rule adopted by the
Evaluators as to new material, but I do not think the Director can be faulted
for adopting the approach which was adopted in respect of this particular item.
I
do, however, comment that the rather stringent approach suggested both by the
Director and her witnesses to the refusal to include anything concerning
'flotation" which may have been suggested at the oral hearing, is difficult to
reconcile with the approach taken by the Evaluators to the question of the take
up of the AT&T shares in the Meteor consortium with which I will be dealing
later in this judgment. In that case, the "application" which included the
covering letter of the 6 April made it clear that the AT&T 10% would be
taken up by the "remaining members of the consortium", but did not say on its
face that it would be taken up by "the remaining members or some or other of
them". However, when it came to the oral presentation, the evidence was that
only one of the consortium members and not "the remaining members of the
consortium" was to take up the shares, or more accurately one of the consortium
member and some or other of its shareholders or related companies or person
associated with a related company, would take up the shares. This description,
which appears to me to go outside the strict terms of the letter accompanying
the application did not appear however to cause any difficulty to the
Evaluators.
In
the Director's submission it was also suggested that it was correct for a
representative of An Post to attend the oral presentation, the better to inform
the Evaluators of the "up to date" position. Viewed in that light, it might be
said that the confining of the comments on flotation to the application itself,
when the possibility was mentioned in the oral presentation, seems to be a
little unbalanced in terms of fairness and equal treatment. I should, however,
say that I have not in this judgment taken this matter, in the 6 April letter,
into account, because surprisingly it was not part of Orange's case that there
was a discrepancy between what was said in the letter of the 6 April and what
actually occurred at the oral presentation.
(c)
The next matter of factual inaccuracy contended for by Orange concerns a matter
appearing in the Appendix to Volume I of the Report. This appears under a
section called "Verification and Track Recording Issues", It concerns the
question of handset subsidies, the contractual relationship with customers who
have been given a handset subsidy, and the possible penalty which may be
imposed in the event the customer cancels his contract prior to the expiry of a
twelve month period. It is introduced inter alia, in the following terms:-
"As
part of the holistic approach of the evaluation process and as defined in the
document approved by the Steering Group "Evaluation Document 00831G" Anderson
Management International (AMI) has performed a certification of parts of the
information given in the application. In addition to this, AMI has performed a
track recording of the most important members of the consortium".
Under
the track recording paragraph, it is said:-
"The
aim of the track recording has been to browse for information which may shed
light on the consortium members or on the information given, (sic) as to
contradict the written information in the application or the information given
at the oral presentation.
The
main method used has been a genuine information search through the Internet and
interviews with persons with knowledge about the companies involved".
I
understand from the above extracts, and from the evidence given in relation to
it, that the intention behind the foregoing exercise was to carry out a type of
cross-check and to inform the Director of anything untoward, in the sense that
it might conflict with statements made by the bidders, either orally or in
writing, thereby to enable the Director to exercise a view on the reliability
of the material furnished or statements made by the respective applicants. The
cross-cheek was also, intended to confirm matters of consequence which might
have concern for the Director.
The
following statements, of which complaint is made, were included in relation to
Orange, which I set out in some detail, so as to place them in context. The
track recording section of the Evaluation Report as concerns Orange, reads, in
its salient part, as follows:-
"The
public information available on Orange is more limited than the information
regarding Western Wireless. The reason may be wider usage of the Internet in
the US, or it may be caused by a more firm control of the information exerted
by Orange.
No
information seriously compromising the information in the application has been
found. But we have found examples of minor discrepancies between facts and the
statements by Orange:
*'Orange
has stated that they have applied for a combined GSM/DCS licence in Belgium.
According to our information, the licence in Belgium only applies to DCS 1800'."
No
further information was given in the document as to how the information relied
on by the Evaluators came to light, nor how reliable such information might be.
On its face, the statement gives the clear impression I believe that Orange, in
mentioning the type of Belgium licence applied for had misled the Evaluators in
some way, and was of sufficient interest to bring the matter to the attention
of the Director. It also, on its face, gives the impression that the
information available to the Evaluators, which was reported without any
limitation, was clearly to the effect that the Belgium licence was actually a
mere DCS 1800.
Orange
claims that this statement, in particular taken together with the following
statement set out below, which Orange says is also false, evidenced further
bias on the part of the Evaluators, whether actual or objective. The evidence
given on behalf of the Director, primarily by Mr John McQuaid and by Mr Michael
Andersen, was to the effect that the actual licence was granted for something
between what Orange had contended for and what the Report actually stated, and
I will return to this in a moment. It was also said in evidence by Mr Andersen
that the information which the Evaluators had available to it had come from
published official information or documents, and that the drafters of the AMI
Report had no reason to believe that the information might have been inaccurate.
It
was also argued on behalf of the Director in submission, that the use of the
words "according to our information" would suggest to a reader that there was
some limitation to be read into the statement.
I
think it is very difficult to believe that a person reading this extract would
be put on notice, by the use of the words "according to our information" that
some limitation should be read into the statements being made. Indeed Mr
Andersen did not suggest in evidence that he doubted in any way the information
given, or that he had any reason to doubt it. He was quite certain, and
believes other drafters were also certain, that the description which was given
was entirely accurate. I do not know of course what the Director understood
these words to mean. Neither did I hear from the person who drafted this part
of the Evaluation Report, so I do not know what was, in fact, intended by the
drafter. But in their ordinary meaning, in the context in which they were used,
I am of the view that the meaning a reasonable person would take from the use
of the words is this, namely, that -- contrary to what was claimed and stated
by Orange -- the Evaluators had information from a different source which threw
a doubt on what Orange had claimed.
In
my view the use of the words "according to our information" does not suggest
that the information is in some way limited. If it was intended to suggest that
the information might be suspect, or might not be as "solid" as the drafter
wished, I feel certain this is what would have been said. It was also argued by
the Director that that, because of the context in which the statement is found,
and the surrounding words used, the statement -- even if inaccurate -- could
not be said to be in any way supportive of bias, whether actual or objective.
Before
I consider whether the statement made was biased or was evidence of bias, I
need to turn to the second statement in this section to which objection is
taken.
The
second statement immediately follows the last statement set out above, and read
as follows:-
*"Hans
Snook mentioned during the presentation that he was unaware of the application
of Meteor, but according to sources, Orange has even tried to create a
consortium together with the same group of companies behind Meteor".
Orange
contends that this statement is false because a correct reading of the
transcript of the oral presentation makes it clear that Hans Snook did not
state that he was unaware of the application of Meteor. It is unclear again
what "sources" were relied on by the drafters of the Report.
On
its face, again it appears to suggest that the alleged statement by Hans Snook
inaccurate or misleading. It was argued on behalf of the Director that the
statement was in fact, correct. When the precise basis for the objection made
by Orange became clear, it was then said on behalf of the Director that the
statement was "substantially" correct.
It
will be recalled that no transcript of the tape of the oral presentation was
available either to the Director or the drafters of the Report. The Summary
Report of the oral presentation was distributed, so far as I can ascertain; but
it makes no mention whatsoever of this matter. It has been disclosed during the
course of this hearing that, although several of the Working Group members are
likely to have kept notes, and the respective chairmen, it had been agreed,
would keep appropriate notes of exchanges and decisions made, no such notes
were available for the hearing.
It
is equally unclear from where the information relating to Hans Snook was taken.
I assume that it came from some notes made by one or other of the drafters, or
furnished to one of the drafters by a person or persons who had attended the
oral presentation and who had kept some notes of the same. As to what was
actually said at the oral presentation, it was as follows:-
"What
is important for us as a company, as Orange, is that we are able to leverage
our core strengths either in branding, building networks, technical expertise
and so on. Those were note available to us in Western Wireless PCS. Hutchinson
is a very very large conglomerate based in Hong Kong; "'with lots of cash
reserves. They decided however, to make a financial investment in Western
Wireless PC'S. Western Wireless PCS is a specific entity created to roll out
digital networks in part of the United States where they have been licenced.
Hutchinson you should note also has 5% in Western Wireless the parent company,
and it is Western Wireless the parent company that is making this bid with
Meteor or through Meteor in Ireland. Hutchinson has no representation on the
main board of that company. In fact, we don't even know what that company
intends to do. We were quite surprised when we saw Western Wireless making a
bid for this market. So if Western Wireless should win this licence, there is
absolutely no benefit to Hutchinson at all, because its interest is purely in
the US side of the business. I also happen to be a hoard director on Western
Wireless PC'S. The reason I was asked to advise them and guide them on building
digital networks in the United States and the markets in which they operate so
I am very very surprised to see them making a bid here. It was something that
we are not aware of so I just want to say again to make it clear that there is
no two way advantage to Hutchinson no matter who wins. It is important for
Hutchinson that Orange wins this bid."
It
will be seen from the foregoing extract from the oral presentation that Hans
Snook did not state he was unaware of the application by "Meteor". What appears
to have been stated was that Orange was unaware of WW applying for a licence.
My understanding of the foregoing statement by Hans Snook is that (a) the
company which is making the bid as part of the Meteor consortium is the parent
company called Western Wireless PCS, (b) Hutchinson (a company indirectly
related to Orange) has some interest of a small nature in the latter company,
(c) Hutchinson has no representation on the board of the main company, (d) Hans
Snook is a board member of the subsidiary company and (e) Orange had no
indication that Western Wireless (the parent company) was making a bid for the
licence and Orange was surprised at this. Mr Andersen stated that he believed
reliance was placed on the words "I am very, very surprised to see them make a
bid here", as being the words from which flowed the comments in the track
recording section of the Evaluation Report.
It
seems to me that the statement in the Evaluation Report concerning Mr Snook was
neither correct nor substantially correct, and was carelessly drafted if, as Mr
Andersen states, the words relied on are those set out above in the last
paragraph. I do not consider it acceptable that, in the course of a track
recording exercise, which is supposed to test the veracity and accuracy of
statements made or facts contended for, to approach the matter with anything
other than great care, because the consequences can be that a false impression
is given of the truthfulness or probity of the words used or statements, made
by the party impugned.
It
is a well known legal principle of company law, and if there were any doubt
about the Director had available lawyers of the highest calibre to advise her
on the matter -- that a distinction must be drawn, and is drawn, between the
status of a parent company and that of a subsidiary. It is trite law that, as
to a parent company, it is generally speaking, in total control of what its
subsidiary does, and can at all times determine how the subsidiary is to
behave, who sits on its board, and can ascertain without any problem what is
going on at board level in the subsidiary company, which may be relevant to the
parent company's interests. That may be put in very simple terms, but this
judgment is not really concerned with parent/subsidiary affairs. On the other
hand, it is also trite law that the position is entirely different in the case
of a subsidiary company. It has no control over the board of the parent
company, and absent some very unusual relationship, is not entitled to know
what happens at board level, in the parent company.
What
appears to have happened here is that the drafter took some notes -- and I do
not know what they were. Whatever they were, if the evidence tendered is that
the drafter relied on the notes taken from the oral presentation, those notes
did not take into account the different approach which Mr Snook was taking, on
the one hand in the case of the parent company, and on the other hand in the
case of the subsidiary company (of which he was a board member). He did not say
what is contended for in the track recording section of the Evaluation Report.
He expressed surprise that the parent company, even if that was through Meteor,
was making the bid. On the statement made by him, there is nothing surprising
in this.
I
am also concerned about the use of the words "Orange has even tried to create a
consortium together with the same group of companies behind Meteor", since the
drafter of the statement did not given evidence, and in light of the apparent
mix up or blending together of the Western Wireless parent and a subsidiary
company, I do not know who is being referred to by the use of the words "with
the same group of companies behind Meteor".
The
above extracts in the Evaluation Report were followed by this statement:-
"Apart
from this, the general impression of Orange is a company providing state of the
art services from a highly refined network".
It
was submitted on behalf of Orange that, absent these two extracts, the overall
Track Recording for Orange would have been significantly more positive than
that of Meteor and would have had no negative comments. Because these matters
were included, they say unjustifiably, the impression given by this important
part of the Report was a biased one.
The
Director argued that in relation to these extracts from the Evaluation Report
that the court should bear in mind that:
(a)
no witness from Orange itself gave evidence on bias who might have been cross
examined on matters such as (a) the Belgian licence and Mr Snook's comments as
to his knowledge of Meteor, and
(b)
that Orange's case rests, so far as this and other aspects are concerned, on
hypothetical arguments advanced by Mr Young and/or by Mr Wigglesworth.
I
will deal with these submissions so far as they concern other aspects of the
Evaluation Report or process as they arise. However, so far as concerns these
two statements it seems to me that these arguments can only succeed if, in
fact, the Director defends the Evaluation Report on the basis that the two
statements are, in fact, correct, I do not have to have the evidence of an
Orange director to decided whether, on the evidence tendered, the statements
are biased or are capable of being perceived as being biased.
As
to whether the first statement is true, it was accepted both by Mr McQuaid and
by Mr Andersen that the statement, as it stands, is not in fact true. What has
been conceded by the Director's witnesses is that, because of the manner in
which the Belgian licence was awarded, and having regard to the number of
licences, and more especially, having regard to some technical developments (or
lack of them) in Belgium, or in telecommunications in Europe in general, it
would not be possible at this time to operate a combined GSM/DCS 1800 licence
in Belgium. I hope I do not do an injustice in so describing the evidence
tendered.
It
was conceded by Mr McQuaid, and somewhat more hesitantly by Mr Andersen that
the licence, in fact, granted, lies somewhere between a DCS 1800 licence
simpliciter and a combined GSM/DCS 1800 licence. What is alleged to have been
said by Orange is that they had "applied for a combined GSM/DCS 1800 licence,"
not that they actually were awarded such a licence. But even if were to be read
as referring to the licence, in fact, awarded, the information is inaccurate,
at least.
The
second statement is neither correct nor substantially correct, (as was
contended for by the Director in the course of the hearing), on my
understanding of what was said according to the extract from the transcript of
the oral presentation. In that extract, Orange were, in my view, making a very
clear distinction between the interest which existed in the board of the
subsidiary company, on which it had representation, and the dealings or the
interests of the board of the parent company, on which it had no
representation. There is no evidence in the documentation which supports this
allegation, and no written record of how the conclusion was reached that Orange
had indeed endeavoured to create such a consortium. Whether this was for the
Irish licence or elsewhere is also not stated.
It
seems to me that either singly or together, these two statements are
misleading. Together they give the distinct impression against Orange in that
they infer, in quite an open way, that the Director should understand that
Orange had not been wholly honest or proper in its disclosures to the
Evaluators, and on the contrary, had actually lied in two respects. Since
neither statement appears to have been made with any proper basis, I am of the
view that a reasonable person when reading this section of the Report, under
the heading "Verification and Tract Recording" would be influenced to find
against Orange, or in the alternative, would gain comfort from the fact that he
or she could justifiably reject the application of a party which had acted in
such a manner.
As
to the contention by the Director that the "sting" in the statements was
removed by the use of the phrase "No information seriously compromising the
information in the application has been found. But we have found examples of
minor discrepancies between facts and the statements of Orange", I am not at
all convinced that these words assist greatly. While it is true that the reader
is told that these are not the most serious matters, nor of earth-shattering
importance, nevertheless use of the phrase, in the context of what are called
"examples" (making it clear that there may be other examples not cited) of
"discrepancies between facts and the statements of Orange" make it clear, that
the Director is being informed that (a) these were examples which should be
brought to her attention; (b) the true facts are as stated in the Report; and
(c) Orange had, at the very least, misled the Evaluators.
(d)
The next "error" issue as claimed by Orange is that the Evaluators wrongly
concluded in the Report that staff costs "closed the gap" between Orange and
Meteor under the indicator "Bonus to Distribution Channels" The facts
underlying this complaint also support Orange's claim that the decision of the
Evaluators to award a "B" to Orange and a "C" to Meteor under this heading was
unreasonable, because, say Orange, the award to Meteor should have been
significantly less. I am setting out the facts which support both contentions
here.
Both
the Director and Meteor resist this claim, on either basis. I propose to set
out the entire case made here, (and later in the next section of the judgment,
I will deal with the reasonableness of the decision), which can be explained
briefly as follows:-
(a)
Bidders had to set out their respective marketing plans;
(b)
It is accepted that marketing expenditure was a very important requirement for
any successful bidder coming onto the Irish market, especially where there were
already two established mobile telephone server companies on the market;
(c)
The actual figures which the parties proposed to spend, in one form or another,
in marketing were to be set out, and were set out in the Mandatory Tables
provided in the Appendices to the Tender Document;
(d)
Both Orange and Meteor did, in fact, complete the tables as requested;
(e)
When the Evaluators came to consider the marketing budget of the respective
parties, they did not draw a distinction between the figures allocated for
"Bonus to Distribution Channels" on the one hand and "Marketing Costs" and
"Personnel and Social Security Costs" in the Mandatory Tables which both
parties completed;
(f)
Rather, the Evaluators recognised that there appeared to be a discrepancy
between the figures furnished by one party for the last of these categories and
the figures for the other party, because one was quite substantially lower than
the other;
(g)
Clarification was sought in respect of these, and it became clear that one of
the parties had included the personnel costs attaching to marketing in the
"Marketing Costs" figures, while leaving the personnel costs as covering what
might be called "pure" personnel costs;
(h)
When clarification was furnished in relation to these apparent discrepancies,
the Evaluator reported in the following terms, under the heading "Bonus to
Distribution Channels":-
"Given
the importance of distribution channels in the success of a new entrant, bonus,
ie, performance related rewards, to distribution channels is considered an
important indicator of how successful the operators' distribution channels
might be. In its business plan, Orange has budgeted for a significantly higher
bonus to distribution channels than Meteor although Meteor plans for more
subscribers than Orange, see figure 7. However, supplementary investigations,
in particular on the itemisation of the sales staff tend to close some of the
gap between the two applicants."
There
follows a graph showing the manner in which the bonus to distribution channels
would look over the period of the licence. The Report continues:-
"On
the basis of the considerably higher bonus budget Orange is awarded a "B" and
Meteor a "C".
Now
as to how this award came about, and the manner in which the matter was dealt
with, which Orange say was both erroneous and biased, the explanation is found
in the following:-
(a)
The Evaluators took the two lines of the compulsory tables;
(b)
When they did this, the two lines, together with the additional figures which
were taken from "Personnel" which was allocatable to Bonus to Distribution
Channels and to Marketing, the gross figures for both bidders was not
significantly different;
(c)
The Evaluators recognised, however, that taking two lines would indicate that
Orange had what I might call a very enhanced "spend" over what Meteor had
provided for;
(d)
On the other hand the Evaluators also recognised that Meteor had planned for
more subscribers. It seems to me to follow from this that the Evaluators
recognised that with a higher number of subscribers Meteor's "spend" per
customer might be somewhat less, perhaps quite a lot less, than Orange's
"spend" per customer;
(e)
However, having regard to what was discovered as to the manner in which Meteor
had completed the compulsory tables, the Evaluators made an allowance for that
increased personnel costs.
Orange
say, in essence, that this was an erroneous approach, and that the staff costs
did not, in fact, close the gap at all, but rather made it even more obvious
that the bonus to distribution channels which Orange provided for was so much
in excess of the Meteor figures, that the Evaluators could not and ought not
have awarded the figures in question. On the contrary, Orange say that this
approach was biased in favour of Meteor and against Orange. To understand the
argument, I have to say a little more about the approach of the Evaluators and
in particular to look at the marketing/distribution plan of both bidders.
Orange
planned a distribution scheme by which it would operate a number of its own
outlets, positioned predominantly in the larger cities and towns. It also had,
as part of its plan, outlets not owned by it which would benefit from bonuses
under this heading. On the other hand Meteor's distribution plan was twofold.
First it had an alliance with An Post, though whom it intended to distribute
hand-sets. There was a suggestion by Orange that the An Post segment of the
Meteor distribution plan was concentrated (according to the evidence of
Professor Braunstein) on the prepaid segment. This has been vehemently denied
by Meteor and the Director. Under this particular I do not propose to limit
Meteor's involvement via An Post to any prepaid segment, because I do not think
it is particularly relevant. The second key part of Meteor's marketing or
distribution plan was the development of a range of its own outlets. Meteor
indicated in its application that it intended to have approximately 23 such
outlets in all, which the Director describes a more vertically integrated plan
for retail outlets on Meteor's behalf. This is true, in the Meteor range is
much greater than the Orange range of proposed outlets.
But
what Orange say is that, when one looks at the amount which it was prepared to
allocate to "Bonus to distribution channels" even if added to the "marketing"
spend. There is a huge difference, amounting to approximately six million
pound, and that this was clouded by the Evaluators including in the overall
picture the personnel costs. In other words, as I understand the argument,
Orange draw a distinction between the funds available in the overall budget for
marketing/distribution, and the overall marketing/ distribution costs, and say
that these are two different things. If one strips out the personnel costs, as
they say the Evaluators should have, Orange contend it is clear that the budget
available for pure bonus is indeed higher in the Orange figures than in the
Meteor proposal.
Orange
say that, given that handset subsidies must be a given, as part of any third
licensees marketing plan, only Orange would have available to it sufficient
funds for bonuses. Orange submit that this is so, whether one looks at handset
subsidies simpliciter, as they propose them, or at equivalents to handset
subsidies, which the Director said was to be inferred as being implicit in the
Meteor bid.
Orange,
Meteor and the Director put together separate sets of figures all taken from
the various combinations of marketing, bonus to distribution channels and
personnel figures supplied by the parties. Each of them comes to a different
view as to how the figures should be approached, and as to the differences, if
any (and in some cases there were little or no differences) between the several
sets of figures.
But
at the end of the day, it seems to me that this issue must turn on whether, on
the one hand, for the purposes of the evaluation, the Evaluators were looking
at a global budget figure or at something more detailed or more particularly
directed towards "bonus to distribution channels". Now in turn, it seems to me
that this throws up the differences and the similarities between the marketing
"budget" which would include both spend and cost, on the one hand, and a pure
spend" on the other hand, ignoring costs. In simple terms, what were the
Evaluators seeking?
Instead
of asking what the marketing budget would be, the tender document required the
bidders to complete the mandatory tables in a very precise manner, detailing
the amount which would be allocated to "bonus to distribution channels", and
not simply asking for completion of an overall marketing budget. It seems to me
that this was so that the Evaluators could adjudicate upon the actual amount
which each bidder was prepared to make available or allocate under this precise
heading.
Because
Meteor have a much higher vertically integrated arrangement at retail level, it
is natural that its personnel costs are likely to be higher than those of
Orange, who have a much smaller proposed own retail distribution plan.
I
recognise that, at least in accounting and economic terms, there can at times
be little distinction between the "cost" and the "spend" in global marketing
terms. With that in mind, I endeavoured on several occasions to ascertain from
the Director's witnesses who were involved in the evaluation whether I was
being asked to equate "spend" with overall "cost", but got no clear answer one
way or the other. I conclude from the evidence of Professor Braunstein that he
considered there was little difference, but of course he was not involved in
the evaluation process at all. And it was said in evidence by the Director's
witnesses that what they looked at was what overall figure might be available
to enable Meteor promote its marketing or distribution proposals, and in
submission it was said that all of the three sets of figures were simply added
together, and a comparison made, which threw up little difference between the
parties.
In
the course of the written submissions, counsel on behalf of the Director has
stated as follows:-
"If
anything, however, this evaluation did less than justice to Meteor. Had the
situations been reversed, Meteor might well have argued that it ought to have
received the same mark as Orange on this indicator on the basis that the true
comparator ought to have been on the basis of the combined figures for bonus to
distribution channels, marketing costs and personnel marketing costs."
I
do not agree with this submission, absent any evidence that (a) this is the
comparator originally sought by the tender documents, and (b) that I should
with justification consider the "personnel" costs of Meteor in its integrated
retail scheme to be equivalent to "Bonus to distribution channels" which, on
all witnesses evidence, is the amount which bidders have available to it to
spend on promoting its products through distribution channels. Personnel costs
are to be incurred in any event. Whether Meteor sells ten or one hundred
handsets, the personnel overheads will still exist, in the estimated figures
which Meteor has calculated. There is no necessary connection or correlation
between the cost of such personnel, even in their retail outlets and the amount
available by way of bonus. Of course the Director also says that, with such an
integrated system, there would be less need for bonus to independent outlets.
That is true I am sure, and it might be that part of the "spend" would be
allocated to training in house personnel in sales and promotion of Meteor
products, and that therefore some element of the "costs" of personnel might be
taken into account.
But
it is important to draw attention to the fact that the Evaluators themselves
settled the tender document, chose the comparators (separating out these three
indicators) recognised that, for a larger subscriber base, the amount available
from Meteor was significantly lower than from Orange. My major difficulty in
relation to this segment of the argument is that no witness in fact indicated
to me that the Evaluators had actually carried out any exercise, other than to
add up the three sets of figures and assume, for the purpose of the evaluation,
that while there were still differences, those differences were marginal or
insignificant.
It
is acknowledged by the Director that the wording of 5.2.6 is inaccurate, but
the Director suggests that the conclusion drawn, based on "the considerably
higher bonus budget" meant that the actual awards allocated could not be
biased. But I am not convinced this is correct. The "considerably higher bonus
budget" so far as I understand the terms of the paragraph, is a reference to
the difference, taking into account the "supplementary investigation which is
said to have tended to close some of the gap between the two applicants, which
gap, at that time, still left a "considerably higher bonus budget" in favour of
Orange.
I
do not think it lies in the mouth of the Director to suggest that the Report
yet again, and in relation to an important indicator in the competition, ought
to be read as if it had been drafted differently, since I have already pointed
out that it was exchanged, redrafted, amended and altered, with some
considerable debate before being finally adopted by the Steering Group as
reflecting what was intended to be in it, in the manner in which it was in fact
said.'
Meteor
adopted somewhat similar arguments to those of the Director. However, Meteor
also say that, if one carries out a further exercise, by stripping out all of
the costs from each of the figures given both by orange and Meteor, one finds
in the overall marketing/bonus to distribution channels combination, very
little difference between the two, and therefore the Evaluators were wholly
justified in adopting the approach and in awarding the marks given, and that on
that basis there was no bias.
I
find that Orange is entitled to complain about the approach taken, which was
favourable to Meteor, and which did not make allowances for the combination of
(a) the larger subscriber base of Meteor; although that was specifically
referred to by the Evaluators and they therefore have to be taken as having
recognised it; (b) the significantly higher bonus available from Orange for a
small subscriber base (and therefore a greater amount "per head"); (c) the
difference between "costs" and "marketing spend", and (d) in particular the
fact that the tender document itself required that the actual amount available
by way of such bonus was to be inserted in the Tables provided by the
evaluators themselves. The marks in my view as awarded were biased in favour of
meteor and against Orange, having regard to the foregoing.
That
is not to say that there was a deliberate decision by any of the Evaluators to
in effect "do down" Orange, but the result is precisely that. Taking into
account what was required by the tender document, and having regard to the
individual indicators which the Evaluators themselves fixed, and by which they
said the bids were to be evaluated and were in fact evaluated, it seems, clear
that there was an error in the Evaluators statement that the "gap was closed",
which would be readily preceived as being a bias against Orange.
(e)
The next "error" issue concerns the average "cost per minute", which Orange
claim was incorrectly stated, because it did not take account:
(a)
of the different per second billing rates between the bidders, or
(b)
of the cost of acquisition of hand-sets.
What
the Evaluation Report said under this indicator, which was within the dimension
"Tariffs" was that "the general price level of the two applicant can be
indicated by looking into the average turnover per outgoing traffic minute
based on a calculation from their business plans" This was followed by a chart
or graph showing the total turnover from subscription and usage charges divided
by the total outgoing annual traffic minutes proposed. This showed that Orange
had "a significantly higher price level than Meteor". In consequence, Meteor
was awarded an "A" and Orange a "C".
Orange's
case is that on the first of the above objections, the Evaluators failed to
recognise the difference in the billing methods adopted by both parties, or
more correctly failed to apply the different billing methods to the above
exercise. Additionally Orange say that, when calculating cost per minute the
Evaluators should have taken into account the cost of a handset subsidy. In
failing to take these matters into account, Orange argues that the Report was
erroneous and biased in favour of Meteor. I do not have to cite the extracts
from the Evaluation Report itself. The text is found internally at pages 19 and
21. Mr Young (T23, p 14) gave evidence in support of Orange's contentions on
this ground.
In
answer to this the Director says that there was no error at all under this
heading. It is acknowledged on the part of the Director that neither of the
factors which Orange relies on was actually taken into account, either as to
Meteor's figures or Orange's figures. However, the Director says that this was
the correct approach. As to the different charging methods, the Director says
that Meteor's "send to end" method (by which it must be taken that a successful
call will cost more through Meteor's billing mechanism than through Orange's)
would have little or no impact on the evaluation because it was minimum in
nature, and without expending any monies and valuable time on highly detailed
market research, its quantifiable effect would be difficult to ascertain.
This
argument is one which I think may miss the point somewhat. It is not really the
effect on marketing which is being sought wider this heading, but rather a
straight-mathematical measurement of the cost per minute. I assume that the
Evaluators had access to information on average call times, or blocks of call
times.
As
to the inclusion in an Evaluation Report under this heading of the cost of
handset subsidies, it is the Director's case, supported by her witnesses, that
the cost of hand-sets vis a vis the evaluation of call charges is irrelevant.
The Director's case is that handset prices are not a regulatory issue at all.
It is also said that no information was requested in the tender document
concerning handset prices, so it would not have been possible to carry out any
calculation. And finally, the Director says it is against international
practice artificially to "convert" the cost of hand-sets into the average cost
per traffic minute.
Leaving
aside whether handset subsidy prices were mentioned in the Orange bid, I recall
no evidence adduced on behalf of Orange that handset subsidies should properly
have been taken into account by the Evaluators in respect of this indicator.
No
evidence was tendered by the Director on either of the grounds which is put
forward, but evidence was tendered by Meteor that the effect would of send to
end would not be significant.
It
seems to me that the Evaluators are fully entitled to say, in relation to
certain indicators, that the arguments of either bidder, if correct, would
nevertheless have a de minimis effect. While I did not have a substantial
amount of evidence on the matter, I am fully satisfied to accept that a good
defence exists on the basis of the de minimis principle and [accept the defence
in respect of this matter.
ORANGE'S
CLAIM OF BIAS ARISING OUT OF THE DETAILED EVALUATION OF THE RESPECTIVE BIDS
On
the detailed manner in which it is alleged bias operated against Orange, either
by means of actual bias or by objective bias, apart from but as well as those
matters of error dealt with above, the following individual components or
segments of the Evaluation Report are cited by Orange as having been generated
by a biased approach or as evidencing such bias:-
(a)
Tariffs;
(b)
Subscriber contracts;
(c)
Hand-set subsidies;
(d)
Business case sensitivity;
(e)
The "Irish touch";
(f)
Performance guarantees;
(g)
The admission of new material when it suited the Evaluators; (both against
Orange and for Meteor);
(h)
The failure to probe the AT&T withdrawal;
(i)
the failure to probe the An Post "strategic alliance" or agreement;
(j)
The failure to probe Meteor's position or reliance on national roaming;
(k)
The different capital expenditure projections.
Again,
some of these headings took on a much more serious role than others, and while
I endeavour to deal with all of them, I will concentrate on those which took up
most of the time, with one exception, namely coverage and national roaming.
As
I have said, the facts and matters which give rise to the claim of bias in the
Report are also the very same facts and matters, which, either alone or
together with others, also constitute the basis for the unreasonableness claim.
I propose to deal with each of the categories in this section on bias, and for
the purpose of the claim for unreasonableness they will be taken in this
judgment as including the same facts.
A.
As to Tariffs:
Few
aspects of the Evaluation Report, or indeed of the Plaintiffs claim loom quite
so large as tariffs, and a great deal of the evidence was directed towards this
particular heading, which by all parties acknowledgement, was the most
important or one of the two most important aspects of the entire tendering
process. Orange's claim under the issue of tariffs is concerned, briefly, with
the following:-
(a)
the allegation that the tender document did not reflect or reflect adequately
the fact that the Evaluators were looking for the lowest tariffs, as opposed to
tariffs which were competitive; [Policy]
(b)
the allegation that the tender document did not reflect or reflect adequately
the fact that the Evaluators were looking for binding commitments as an
essential feature of the tendering process; [notification of the policy
objective]
(c)
the allegation that, in the evaluation process itself, the Evaluators adopted
an unjustifiedly adverse view against the Orange bid and an unjustifiedly
favourable view of the Meteor bid; [Comparison of the Tariff plans]
(d)
the allegation that, in the evaluation process itself, the Evaluators failed to
take into account its own tender rules concerning the conversion of proposals
put forward in Table 7.8 into binding terms and conditions of any licence which
might issue; [Clause 1.6.2].
To
consider these aspects of the claim by Orange, it is necessary first to go to
the Tender Document, the Pre-tender Press Release and Information Memorandum,
as well as the Questions and Answers exchanged on the 26 and 27 February 1998.
The
sequence of documents is as follows. I have already set out some extracts of
these in some detail.
(a)
The Information Document prepared by or on behalf of the Director sometime
prior to December 1997 and which formed the final document in the tender
document bundle furnished to prospective bidders;
(b)
The tender document itself dated December 1997;
(c)
the Press Release issued by the Director and dated the 2 December, 1997;
(d)
the Questions and Answers exchanged on the 26 and 27 February 1998.
The
Press Release was the first public information on the objectives or principles
behind the competition and this is already set out at page above.
There
is a further extract from the Information Memorandum which may be of
significance, and which arose in the course of the evidence, and this reads:-
the
applicants will be invited to bid any figure up to and including an amount of
IR £10,000.00 in respect of the spectrum access charge. This reflects the
fact that spectrum, both DCS 1800 and GSM will be set aside for the use of the
third operator".
The
material parts of the Tender Document relevant to a consideration of this
aspect of the Orange case, are found in what I might call the Tender Document
proper, which consists of four sections, each devoted to separate elements of
the competition; and described earlier in this judgment.
So
far as Tariffs are concerned, all parties appear to accept that the following
extracts from the Tender Document are relevant:-
A.
Under "1.1.1 "Primary Conditions for award of Third Operator's licence" the
following is included:-
"In
addition to the administration fee, the applicants are free to bid up to and
including IR 10,000,000 in respect of the spectrum access charge. This spectrum
access charge reflects the fact that spectrum, both for DCSI800 and GSM will be
set aside for use by the successful applicant.
B.
Under 1.5.2 "Comparative Evaluation Criteria":-
"Group
A (weighting 38%)
--
The proposed tariffs.
--
The proposed marketing strategy.
--
The proposed services to the end users including scope, timing of introduction,
quality and customer care"
It
should be explained here that Group A is followed by details of Group B (27%),
Group C (20%), Group D (10%) and Group E (5%).
And
then by:-
"Within
each of the above groups, the criteria are set out in descending order of
priority."
C.
Under 1.6.2 "Incorporation of terms and conditions in service licence granted:"
"The
Director intends to incorporate proposals made into the terms and conditions of
the service licence to be granted. (emphasis added) "Any discussions for this
purpose with the successful applicant prior to granting the service licence
will be held Such discussions will take place solely on the initiative of the
Director. (emphasis)
"The
sole purpose of conducting such discussions will be to ensure that the
indications given by an applicant in its application and which have formed the
basis for selection are in conformity with the terms and conditions stipulated
in the service licence. Thus it will not be possible to modify, the indications
given in the application". (emphasis added)
D.
Under Section II A. "General Requirements"
"4.
The quantitative details in the application shall have, as a minimum, the same
degree of specification as indicated in the Tables in Section II, Part 7:
Tables.
5.
Wherever relevant, the applicant shall complete the tables contained in Section
II. Part 7 of this tender document. Apart from that, the applicant will make
its own decision as to the extent to which each table should in addition be
incorporated into the individual parts of the application.
7.
If the applicant provides information which differs from the details requested,
any such difference shall be clearly marked in Part 8, Paragraph 8.1, of the
application, accompanied by a justification for such differences."
E.
Under Section II-B. Structure and content of the application under 1.2
Marketing aspects including market strategy, the following:-
".
. .
(e)
Description of tariffs."
F.
Under Section II -- Part 3: Marketing aspects, in particular at paragraph 3.4
Tariffs:
"The
applicant shall provide details of the proposed tariff system based on the
services mentioned in Paragraph 3.2 above. This shall include the rationale for
arranging the tariff system in the manner proposed, including:
(a)
Description of the tariff system including the underlying tar if principles and
any variations in tariffs with regard to volume, distance, time of day, service
level/functionality, traffic type, and other forms of tariff differentiation;
(b)
Indication of tariffs per basic service. A distinction shall be made between
the initial charge (connection fee) the rental (subscription fee) and call
charges (see Table 7.8 in Section II Part 7: Tables);
(c)
Description of any tariff packages and discounts (such as discounts for calls
during non-busy hours);
(d)
Description of tariffs for international roaming and national roaming (if
applicable);
(e)
Description of billing methods for metered traffic such as call set-up charging
and billing interval. Where relevant, the applicant should state the call
set-up tariff or successful and unsuccessful calls, respectively. Any minimum
charge per call or conversation should also be stated;
(f)
Description of price elasticity and any assumptions in that regard;
(g)
At this stage, applicants should indicate any binding commitments on tariffs,
including any reduction predicated on, more favourable interconnection charges
or other commercial conditions and downward trends over the licence period".
G.
Under Section II Part 7: Tables This section is introduced by the following:
"This
part contains are production of the mandatory tables together with some
definitions) and:
"a)
All tables are to be completed. Any deviations shall be explained in Section
II. Part 8, Paragraph 8.1 (Compliance with the tender document)."
There
are thereafter several pages of mandatory tables.
Table
7.8 provides for "maximum tariffs (IR) excluding VAT on the applicant's own
network (GSM/DCS)', and includes;
22.
Initial charge
23.
Annual subscription
24.
Normal call charges per minute
25.
Off-peak call charges per minute
26.
Tariff basket (as defined)
This
table required an applicant to complete the figures for each of years 1 to 15.
G.
Under Section II Part 8: Other aspects and Supplementary Information.
8.4
Validity of bid:
"The
applicant and all connected entities shall declare in writing that the
application is an irrevocable and unconditional offer which shall remain open
for 180 days from 27 March 1998 (later changed to 6 April 1998)" (emphasis
added)
Finally,
in the Question and Answers furnished on the 26 and 27 February 1998 the
following are considered to be of relevance:
As
to Table 7.8:
Q.
11. "For purposes of this application, please describe the basis for
determining 'maximum tariffs' (lines 22-25). Is line 26 mutually exclusive from
lines 22-25?
A.
"The basis for determining the 'maximum tariffs' is up to the applicant.
'Maximum tariffs' are to be interpreted as binding maximum tariffs which are
offered to all customers and which cannot be exceeded. "Line 26 is mutually
exclusive from lines 22-25".
Q.
12. "Do the maximum tariffs (indicated in Table 7.8) form a binding commitment
over the period of the licence?
A.
"Yes, but the maximum tariffs can be adjusted according to the actual inflation
rate in relation to the general assumption of a 3% inflation per year".
(emphasis added).
Q.
26a. "Does the Director reserve the right to incorporate any proposals made in
submission documents into the terms of the licence or does she confine this
prerogative to proposals to which bidders have indicated that they are willing
to be bound? (emphasis added)
A.
"The Director reserves the right to incorporate any proposals made in the
successful application into the terms and conditions of the licence to be
granted". (emphasis added)
"Q.
26b. "Does the Director envisage that the successful bidder will be obliged to
accept the licence under the terms and conditions to be incorporated?
A.
"Yes".
I
do not propose to deal with the allegations on tariffs precisely in the manner
in which they are listed at the commencement of this section, because it seems
to me that some of the allegations are of a much more serious nature, and had a
more significant impact on the results than others.
Against
this documentary background set out above, Orange has argued that, while
Meteor's tariff proposals were held to be more attractive than the proposals
offered by Orange -- and leaving aside for the moment the question of binding
commitments -- the preference for the Meteor tariff plan was biased in favour
of Meteor and against Orange because:
(a)
The Evaluators did not notice or failed to draw the Director's attention to the
fact that the mandatory tariff tables had been completed by Orange and Meteor
on a different basis, and that no allowance was made for this when the tariffs
were compared.
(b)
There was no attempt by the Evaluators to see how many subscribers would fall
into each of the tariff packages proposed in particular those proposed by
Meteor, nor how prepaid proposals would impact on subscription offerings
(McQuaid -- T 31, pp 19-28).
(c)
It is said by Orange therefore that Meteor were given undeserved credit for
what it called "the Bronze Plan", which Orange described as a stunt plan.
(d)
On contrast, Orange were given no credit for their low priced prepaid tariff
plan.
I
should say something here about the so-called Bronze Tariff Plan. This was a
plan proposed by Meteor as part of a series of tariff plans. It was
acknowledged to be an unusual tariff in that if offered a subscription rate of
9.00 per month but no included call minutes while, most if not all of the
remaining tariff plans were what were called "bundled" that is to say, they
included in one global rate both the amount deemed to be payable in respect of
the subscription charge and a certain number of call minutes.
It
has been Orange's claim in relation to the Bronze Tariff Plan that after a very
short number of calls, the cost of the Bronze Tariff Plan would soon be
overtaken by a lower cost found in one of the other tariff plans, and in
particular by one of the Orange plans, which would, after that point, be more
competitive.
To
assess the allegations made, it is necessary first to understand something of
the manner in which this important element in the evaluation was dealt with.
Tariffs were evaluated under several individual indicators, amounting to 10 in
all. This meant that the criterion "Tariffs" (which had a predetermined
weighting of 20% from the total of 38%) was determined by the Working Group
assessing them according to the several individual indicators, The "Tariff'
dimension was adjudicated upon by reference to:
--
Initial charges (connection fee)
--
Rentals (subscription fee)
--
Call charges, national
--
Call charges, international
--
The OECD-like basket
--
Prepaid cards
--
Discounts
--
Commitments and price development Billing and metering principles
--
Total turnover (subscription plus usage charge revenue) per outgoing annual
traffic minute.
Although
a number of headings under "Tariffs" are for consideration in this judgment, I
propose here to deal with the issue of binding commitments to tariffs being one
of most important features of the entire competition. In the course of the
evidence tendered during of the hearing, it became clear that "commitments" in
the sense which this word is used by the parties, did not, in fact, apply to
all of the above indicators, but only to some. For example, no question of any
"commitments" arose in relation to "discounts", nor to nor to "total turnover"
and others in the list.
In
connection with binding commitments, this comes under the heading "Commitments
and price development" (5.1.8), in the Evaluation Report, although of its
nature, it must also cover the individual items listed second third and fourth
in the above list. However, the Evaluators adopted it as a separate and
discrete indicator, and under this individual indicator, they included the
following introductory statement:
"As
an indicator of the applicants expectations of the development of prices, the
stated figures in Table 7.8 of the application are used."
This
is followed by two charts which show a comparison between Orange and Meteor on
per minute and off-peak call charges per minute, and then states ". . . Meteor
has proposed significantly greater price reductions than Orange." Orange
claimed at all times that the Evaluators were not comparing like with like.
This appears to cover everything which the Evaluators intended saying in
relation to the figures appearing in Table 7.8. There is nothing in this
paragraph of the Evaluation Report which gives any indication that the
Evaluators considered that the answers given by Orange in relation to anything
in Table 7.8 was, in their opinion, qualified by anything else which Orange
said.
The
Evaluation report continues:
"The
question of binding commitments on tariffs has been raised in written questions
to the applicants. From Orange's answer of 1 May 1998 it is quoted: 'The
Tariffs quoted in the bid are based in part on our assumption of the incumbents
response to our entry, Specifically that they will reduce their tariffs ahead
of that date. Should these forecast reductions fail to materialise, it may be
prudent that our differentiated offer, which will be designed to meet the needs
of our customers, can be set at a level above that quoted in the bid, while at
the same time presenting customers with a highly attractive price proposition
and placing Orange in an effective competitive position."
"From
Meteor's answers of 1 May 1998 it is quoted: 'To this extent, Meteor confirms
that the tariff decreases listed in items 23-25 are to be considered part of
our binding offer. However, as indicated in volume 8, Section & 2, Meteor
is prudently requesting that the ODTR include terms and conditions in the
License for DCS 1800 and GSM Mobile telephone Service which would allow the
third mobile operator to petition for adjustments in the maximum tariffs.
Meteor believes that some level of flexibility is in the interest of all
parties involved and is anxious to work with the ODTR to define such terms and
conditions."
The
Evaluation Report then states:
"The
conclusion is that there are no binding commitments from Orange whereas Meteor
has set out a proposed falling price development with commitments. Therefore,
Meteor is awarded a "B" and Orange is awarded an "E".
To
come to a view on the foregoing conclusion, I must also look at the exchange of
correspondence between the applicants and the Evaluators. These exchanges took
place after the Evaluators had viewed the bids and wished to have some
clarification, within the ambit of paragraph 1.3.6 of the Tender Document which
permitted the Director to raised questions. By letter dated the 24 April 1998
the Director posed certain questions. Not all concern tariffs, but for this
section of the judgment, I confine myself to the questions posed on tariffs,
which were in the following terms:
"7.
Tariffs, Vol 3, section 3.4'
Based
on some of the statements in the marketing aspects (Volume 3), the following
questions must be answered:
--
In general, what is the relationship between the Tariffs quoted in section 3.4
and the maximum tariffs quoted in Vol 7, Table 7.8, item 23-25?
--
On page 42, Orange indicates that a differentiated Offer will be given
regardless. Does this mean that Orange envisages that the tariffs quoted in
section 3.4 might increase?
--
On page 48, Orange deals with the possibility to "revise its 'tariffs plans."
Please elaborate on how Orange might envisage tariff increases, if any
--
How are supplementary services, value added services and special applications
going to be priced?
--
On page 46, Orange states that the applicant "does not intend to charge for
unsuccessful calls." Please confirm that Orange will at any rate abstain from
charging for unsuccessful calls, or alternatively, specify the circumstances in
which the potential licensee would like to reserve the right to introduce a
call attempt charge mechanism. IN the next sentence Orange states, that "no
minimum charge applies." Please clarify', whether there is any difference in
Orange's terminology between a charge for an unsuccessful call and a minimum
charge.
--
In table 7.8 item 26, Orange stated the tariff basket as 311.1. A recalculation
based on the Basic bundle package yields 312. Please clarify this issue.
--
Orange mentions the option of giving subsidies to hand-sets. Please specify the
subsidies that the business plan is based on."
As
I have mentioned above, Table 7.8 was a table which it was obligatory to
complete. It appears to be the only table in which a bidder was obliged to
include tariff charges. In other words, a bidder could, if they wished, have
had only one tariff plan, described in Volume 3 of the bid document and whose
elements had to be listed at Table 7.8 and no more. It might well be that this
would lead to tariff plans of other bidders achieving a much higher score, but
my understanding of the tender document is that Table 7.8 was the only one
which had to be completed, so far as any tariff plan was concerned.
In
reply to the letter of the 24 April, Orange stated as follows as concerns
tariffs in its reply of the 1 May:
"7.
Marketing Issues
General
The
maximum tariff shown in Table 7.8, items 23-25 have been calculated based upon
the tariffs quoted in Section 3.4. The maximum price per minute is based upon
the tariff applicable to Orange's proposed prepaid offering, which is the most
expensive currently proposed, ie, 33 per minute is the maximum which any
customer could pay for either a peak or off peak one minute national call. The
tariff bundle has been calculated in line with the tender document
requirements, and is based upon a monthly subscription to the "basic bundle"
and that bundle price per minute, for calls in excess of the 65 inclusive
minutes provided with the tariff ie, 15p per minute."
And
Response
to Questions raised concerning 3-43 & 3-48.
The
dynamic nature of the mobile telephony market in Ireland, and our experience of
other markets elsewhere in Europe indicates that the tariffs of our competitors
are likely to decrease ahead of our entry. Orange believes that it will be
vital to offer consumers in Ireland a significant discount to the tariffs
charged by the incumbent operators. Our market research has indicated that
consumers were disappointed by the lack of price competition currently
perceived in the marketplace.
It
is Orange's intention to deliver a value for money proposition which we believe
will present an enhanced lever of service. However, it would not be sound
business nor make commercial sense to restrict Orange' ability to react to
prevailing market conditions, which would enable Orange quickly to become an
effective and durable competitor in the Irish market."
The
balance of the answer is the extract which was quoted in the Evaluation Report
and already set out above. Now, to see this answer in context, it is also
necessary to say something about the contents of Volume 3 of the Orange bid,
from which the above questions arose. It is clear that the questions posed,
although in all under the heading "Tariffs" make a distinction between matters
arising which concern table 7.8 and those which concern pages 3.42 and 3.48.
Orange, in answering the questions posed, also divided its answers in two,
namely, dealing first with the questions arising out of Table 7.8 and then with
the issues arising under pages 3-42 and 3-48.
Volume
3 in each bid was directed to "Marketing" of which tariffs formed a part.
Orange commenced its bid under 3.4 Tariffs, at 3.39 setting out a description
of the tariff system and underlying tariff principles. These were listed as
being "simplicity and transparency", "value for money" and "cost control". At
page 3.41 is commences with the title "Indication of Tariffs per basic
service". It should be noted that this heading is precisely the same as the
heading found at 3.4(b) in the Tender Document. After some narrative, it
contains a chart under the heading "Potential introductory tariffs for Bundled
Packages", then setting out the various rates, and then there follows further
narrative. Page 3-42 continues with further narrative, and then a chart under
the heading 'Potential introductory Tariffs for Prepaid Cards", setting out
figures for two separate options
It
has been Orange's case at all times that, while it did not give formal binding
commitments in the body of its bid, nevertheless, the mandatory figures
included in Table 7.8 were proposals which at all times, under the terms of the
tender document, the Director had indicated she intended translating into terms
and conditions of a licence, and to that extent it did not matter if no formal
binding commitment were expressed in the bid narrative itself.
Orange
claim that the Evaluators were wrong when they took the view, as they admitted
they did, that the extract appearing in the Evaluation Report, from Orange's
letter of the 1 May 1998 was, in effect, an abandonment by Orange of any
maximum tariffs set forth in Table 7.8 of their bid.
The
Director's Counsel has submitted that the approach adopted by the Evaluators
was correct and justified because the Evaluators gave an opportunity to Orange
to furnish binding commitments, both by the exchange of correspondence
mentioned above, and also in the course of the oral presentation in mid May. I
will deal with the oral presentation on this aspect of the matter in due
course, but I will follow the chronology initially. Further, it was submitted
by Mr Hogan in the course of his submissions on the issue (and indeed also
contended for by the witnesses in the course of evidence) that no tariff
proposals were, in fact, given by Orange. The emphasis on this aspect of the
Director's case was slightly different as between the witnesses and the legal
submission made on her behalf arising from the tender document and the
Evaluation Report.
It
seems clear from the evidence of Mr McQuaid, Miss Finn and others that, during
the course of the Working Group Meetings, the mechanism which I have set above
was applied equally to the issue of tariffs. Indeed all the witnesses stated
that, having set out the indicators chosen for the dimension "tariffs", a
separate indicator was adopted because binding commitments had been sought in
the tender documents, and that the weight attached to this separate indicator
"commitment and price development" was allocated 45% on the basis that this was
an important aspect of the tender process and was a more favourable approach
for Orange than the alternative which was to take each of the other indicators,
award an appropriate mark and weight, and allocate a "commitment and price
development" segment in the weight separately. [I mention in passing that the
Steering Group minutes disclose that the intention was to ensure that the
tender documents requirements matched the criteria by which the bids were to be
evaluated, rather than the reversal. In addition, it seems to be the case that,
although the Readers Guide was prepared was available in a standard format, and
needed only to be adjusted to meet the specific criteria of this particular
tender document, nevertheless it is common case that the Readers Guide,
finalised after the tender documents (as is clear from the minutes of the
Steering Group meeting in February 1998), did not, as finalised, include
"binding commitments" or what became called "commitments and price development"
as one of the indicators by which the bids were to be evaluated. The submission
made by the Director as to why this did not appear was based on the argument
that the Readers Guide was just that, a mere guide, not written in stone, and
which was capable of being, and should be capable of being, altered to take
into account the individual bids. It is conceded by the Director's witnesses,
however, that the bids were in fact evaluated closely by reference to the
contents of the Readers Guide, which was altered to include certain indicators
not already in it, in order to reflect certain requirements sought in the
tender document.
Each
of the initial witnesses for the Director stated that the Working Groups
adopted the approach which they did, so that the Evaluators could compare
simple tariffs one with the other, as a separate, discrete exercise, and then
consider "commitments and price development'! However, several of the witnesses
indicated that Orange had not really made what could be called "proposals" at
all, and that such proposals as has been made could not have been converted
into terms and conditions in any licence which might issue.
Indeed,
Mr Hogan went to far as to say, in submission, that there was no such thing as
a proposal in the context of a bid of this type unless it was supported by
binding commitments Miss Finn and Mr McQuaid took a slight different approach,
suggesting that what was in fact put forward by Orange could not be considered
to be a proposal which could be included in any licence because it was too
conditional or propositional. I think Mr Hogan may not have intended to go
quite as far as he did, because such a contention cannot really be reconciled
with the bids, nor with what actually happened, and I do not think it either
contention can survive a review of what actually occurred nor what was stated
by the witnesses nor indeed what appeared in the Evaluation Report. If it were
the case that no proposals were put by Orange, it seems clear this would have
been stated or referred to in the Evaluation Report, it being an essential
element in the competition that such proposals had to be included.
First
of all, taking the Evaluation Report, as a starting point, one sees, that so
far as Table 7.8 is concerned, the figures in this Table, or at least some of
them, were compared without any difficulty at all. At least, if there was any
difficulty in comparing them, this is nowhere mentioned in the Evaluation
Report. In fact, the Evaluation Report is totally silent on the allegation by
some of the witnesses that the Orange proposals were difficult to compare with
those of Meteor. Taking just some of the wording adopted by the Evaluators
themselves, in the section of the Evaluation Report covering "Tariffs", I find
the following statements, by way of example:
5.1.2.
"Orange has proposed bundled packages of subscription and outgoing minutes or
prepaid cards. A calculation of Orange's Basis Bundle Orange has proposed a
prepaid card . . . Although Orange does have a low "subscription fee" . . ."
5.1.3.
"Indication of tariffs per basic service . . . of Orange's application) states
that Orange will offer 2 bundled packages with different per minute prices for
additional minutes. The prices per minute are the same irrespective of the time
of day or the day of the week
To
make a comparison between the applicants on their different call charge schemes
two traffic dependant calculations have been made
The
graph shows approximately equal offers for the light business traffic from the
two applicants,
This
indicator has been evaluated "narrowly". In particular, account has not been
taken of whether or nor binding commitments are given. This issue is
specifically evaluated later,
Meteor
is awarded an "A" and Orange is awarded a "B".
5.1.4.".
. . The two applicants have included almost the same amount of features in
their packages . . . The two applicants are evaluated equally on this
indicator. . . ."
5.1.6.
". . . A comparison of the different plans is illustrated in figure 3 . . .
Figure 3 reveals only small differences . . . These differences may easily be
offset by different expiration times . . ."
5.1.9.
". . . Both applicants state that they will use per billing and that they will
not charge for unsuccessful calls. They also offer itemised billing . . ."
5.1.10.
"The general price level of the two applicants can be indicated by looking into
the average turnover per outgoing traffic minute based on a calculation from
their business plans. Figure 6 shows the total turnover from subscription
charges . . . The graph . . . shows that Orange has a significantly higher
price level than Meteor."
It
will be seen from the foregoing examples that, so far as the Evaluation Report
is concerned, there appears to have been no difficulty whatsoever in comparing
the figures mentioned by Orange with those mentioned by Meteor for the purposes
of comparisons between them. In the final paragraph of this section of the
Report, there is a mention of the indicator "commitments and price development"
and one other, as to the weightings given, but no mention whatsoever of any
difficulty or problem in comparing the two offers or proposals made.
In
the course of the oral presentation, after the Working Groups had already
allocated both scores and weightings to Meteor and Orange, there is a mention
of the Orange tariffs in that Mr Andersen read extracts from the Orange bid
concerning "potential introductory tariff' and in relation to the prepaid
charges which Orange "intends to offer" and to a reference to the possibility
that Orange "may revise its tariff plans". Mr Andersen then stated:
'Now
you are giving a lot of intentions and you are also stating that it is a
dynamic market, . . . but I would like to pose the question to you, if you can
elaborate in excess of what you have already written on your reasoning for
giving so many intentions and I would say comparatively less on the committing
side.'
Mr
Snook replied to this question and said:
It
is very difficult, particularly when you are so far ahead of launch and not
knowing what exactly is going to change in the marketplace, to come up with
very, very specific tariff propositions . . . To give you an example in Great
Britain we actually didn't finalise our tariff strategy until two weeks before
we launched . . . So from that perspective, I suppose that is why were have
lots of intentions, but maybe we are short on some specific elements".
The
Director has argued that the tariffs were properly compared, that one of the
key features of the Meteor proposals on tariffs was that it offered a wider
variety of tariff plans. In the written submissions, although the witnesses did
not mention this, it is argued that Meteor offered, binding commitments on a
wide range of elements in its plans. For example, it is said that Meteor
offered binding commitments on "billing and metering principle" ("nearest
second billing") and on the split offered between normal tariffs during normal
hours and reductions during off peak hours. It is also said on behalf of the
Director that Meteor offered binding commitments on additional hours at a
reduced charge on all its tariff plans.
These
last claims on behalf of the Director are repeated by Meteor, which draws the
Court's attention to Exhibit 3-12 in its bid, combined with the narrative found
at page 3-29 of its bid. At Exhibit 3-12 is set out details of Meteor's Bronze,
Silver, Gold and Platinum months subscription figures, which lists a number of
included features. The narrative at 3-29 reads, in part as follows:
"'Upon
winning the licence, Meteor is committed to offering a minimum of these
services at prices not to exceed those listed in Exhibit 3 -12 for the first
year following commercial launch. Meteor maintains full flexibility to price
services at rates equal to or less than these listed tariff maximums."
The
details of the Bronze Tariff Plan were included in the mandatory Table 7.8.
Meteor draw attention to the fact that in Table 7.8, the Bronze Tariff figures
decline over the 15 year period, leading to a significant difference between
the Meteor's figures in the Table, over and above those of Orange. I will deal
with the question of low tariffs, as opposed to binding commitments to tariffs
separately below. Meteor, however, also draw attention to the fact that the
indicator was in respect of both "Price Development and Commitments" and that
it is wrong to deal with the matter merely on the question of binding
commitments, because on the element of price development, Meteor ought properly
to have scored over Orange because of its planned reduction in tariffs over the
life of the licence. I think there is some very considerable merit in such an
approach, which recognises that, at least in one aspect of the indicator, if
one were comparing the two bids. Meteor would likely do better than Orange.
On
the other hand, however, it is abundantly clear from the text of the Evaluation
report itself that this is not how the Evaluators approached the matter. They
said, as I have mentioned above:
"The
conclusion is that there are no binding commitments on tariffs from Orange
whereas Meteor has set out a proposed falling price development with commitments
Therefore,
Meteor is awarded a "B" and orange is awarded an "E." In other words, Meteor
secured a mark of 4, the second highest, while Orange because they gave no
binding commitments, and not otherwise, secured a 0.
[While
dealing with the range of tariffs, it might be convenient if I mention here
that it was also argued on behalf of Orange that the Bronze Tariff was, as they
put it, a "stunt" tariff, having little or no value to any significant number
of people, and that the Evaluators ought to have realised this, or carried out
an exercise to ascertain whether it, in reality, had any real base. It was
said, in response, by Professor Braunstein that this type of tariff has
attractions, especially to persons like him, who can charge third parties for
calls which he has to make, but at the same time, permits a person not to incur
substantial numbers of calls for which the person is primarily responsible. The
Director, on the other hand, took a different view, probably because of
different market considerations than those with which Professor Braunstein may
be familiar.
To
the Director, the Bronze Tariff plan was recognised as being attractive to a
rather small percentage of people, but the evidence of Mr McQuaid was that the
number was "small but not insignificant", or perhaps even "small but
significant". It was also said in evidence that the Director took into account
the fact that the Bronze Tariff plan was an unbundled plan, giving consumers a
wider choice -- indeed the only choice of an unbundled tariff plan.
It
was submitted by Orange that the decision of the Evaluators to award a "B" to
Meteor and an "E" to Orange in respect of the indicator "Commitments and Price
Development" was biased and unjustified in light of the fact that both Orange
and Meteor had expressed concerns about giving binding commitments, although
expressed in different ways. In addition, Orange say that the Director,
according to the Rules of the tender process indicated a clear intention to
impose tariff proposals on any party bidding who might be offered a licence.
Orange says that it follows that the terms of its bid, and in particular the
figures included in the mandatory Table 7.8 could have been readily imposed on
it by the Director. Orange submitted that the right to impose such tariffs
vested entirely in the Director, on a one-sided basis, but that the Evaluators
ignored this power in order to decide the competition on what some of the
Director's witnesses called a "common sense" view of the evaluation of tariffs,
including both Mr McQuaid and Miss Finn. Mr McQuaid had no recollection of any
consideration being given to the prospect of imposing Orange's tariff plans but
conceded that the Rules of the competition "were not in the forefront of our
mind". [T.32, p 12]. Orange also say that there was no clear indicator in the
tender document that binding commitments were either necessary or crucial to
the competition.
The
evidence established that in the course of the drafting exercise, when the
drafts of the Evaluation Report were being amended. Ms Finn suggested an
amendment to the materials to make it clear that Orange had effectively lost
the competition because it had failed to make binding commitments to tariffs,
and she considered it appropriate that the record should clearly reflect this
fact.
Orange
also submit that the entire of the competition was effectively decided on the
issue of binding commitments to tariffs, and say that this was effectively
conceded by the Director's witnesses, and that this was biased, because a
bidder could not have known and was not warned that binding commitments to
tariffs could be so critical. Orange also say that, even if binding commitments
to tariffs were to form a crucial part of the evaluation process, then the
award actually given was biased against it, because the difference between what
was given by Meteor as a binding commitment, and what was given by Orange, was
minimal. I will return to this specific allegation after I have dealt with the
general contention that there was no adequate warning of the importance of
binding commitments.
Both
witnesses on behalf of Orange, and in particular Mr Young suggested that
neither the tender document nor any of the surrounding documents were
indicative of binding commitments being crucial.
Orange
argues: that the AMI Readers Guide had nowhere in it, an indicator covering
binding commitments. Orange says that it is clear that "binding commitments"
was not a policy objective of the competition, because such an allegedly
important policy objective would certainly have been reflected somewhere in the
dimensions or at the very least in the indicators listed in the Readers Guide.
Orange
say, in the circumstances, that the Evaluators, during the course of the
evaluation itself, decided to give prominence to an indicator not previously
identified, and did so at a time when they knew that their decision to weight
"binding commitments" at 45% of the 20% allocated to tariffs, would effectively
decide the competition against Orange.
Orange
argue that all attempts by the Director at explaining away the position are ex
post facto attempts to rationalise an indefensible and biased decision, and
that the Evaluators chose to adopt the decision which it did, when they knew
Orange was, or must have been unaware of the importance which might be attached
to a crucial requirement for binding commitments.
It
is also said that the Evaluators wholly failed to put Orange on notice by
explicitly seeking its position on binding commitments. On this point it is
argued on behalf of the Director that the Evaluators on a number of occasions,
including in written requests, and again at the oral presentation, gave a full
opportunity to Orange to make binding commitments on tariffs, and that on each
occasion Orange declined to so.
The
Director, in explaining why no indicator Price Development and Commitment
appeared in the Reader's Guide said that the Guide was just that, and pointed
also to the fact that "competitor analysis" "bonus to distribution channels"
and "advertising and branding" had also not appeared, and that under some or
other of these, Orange had benefitted. The Director also argued that the tender
document was perfectly plain in requiring binding commitments and that as proof
of its plainness, Meteor had no difficulty in tending such binding commitments,
and in understanding that these were both sought and necessary. However, the
court did not hear any Meteor witness, and it does not follow that the
inclusion of the material at 3-19 came about as a result of Meteor's believing
that binding commitments were essential or required, though they may have, or
they may have considered them to be helpful. This is especially so, since they
gave commitments in the narrative part of the bid, extending for a one year
period, indicating that lower prices might well follow as a result of further
competition, after that time.
To
consider this argument as to the obviousness or otherwise of the issue of
bidding commitments to tariffs, I refer again to Paragraph 3.4 of the tender
document. This is set out in detail in the introduction to this part of the
judgment. However, a reconsideration of it suggests the following. The first or
heading paragraph (which I set out again for ease) reads:
"The
applicant shall provide details of the proposed tariff system based on the
services mentioned in Paragraph 3.2 above. This shall include the rationale for
arranging the tariff system in the manner proposed including:
The
paragraph then sets out a series of requirements from (a) to (I) inclusive, all
of which follow in a correct grammatical sense from the introduction paragraph.
There then follows (g) which I again set out:
"At
this stage, applicants should indicate any binding commitments on tariffs,
including any reduction predicated on more favourable interconnection charges
or other commercial conditions and downward trends over the licence period
This
paragraph, however, does not flow in any grammatical sense from the
introductory paragraph, and I suspect -- although it is only a suspicion --
that it was added in to what was an original draft, to take into account a
decision on commitments to tariffs. It appears, in the tender document -- which
was apparently carefully drafted according to the minutes of the Steering Group
-- as if it had been added almost as an afterthought. Because it is phrased in
such an awkward manner, vis a vis, the introductory paragraph, I did ask some
of the witnesses if they believed the paragraph properly reflected a serious
requirement to binding commitments. The witnesses were split almost equally
between those on behalf of the Director and/or Meteor who thought it was and
those on behalf of Orange who thought it was not. In answer to a question which
I put to Dr Selwyn as to whether or not making it clear that binding
commitments to tariffs would form an important element in the evaluation would
in some way restrict a bidder's flexibility, Dr Selwyn said he considered it
important for the tender document to state that, by which I understood him to
mean that he thought it important the tender document should make this clear,
and he added "I believe the tender document does state that [T.42, p 132]. He
then went on to say: "Perhaps a little less directly than it might have, but
taken in its entirety, for the reasons I have stated, I think the tender does
express the notion that binding commitment will receive weight. It is not
specific as to how much.
I
raised the same issue with Professor Braunstein, because he was presented as a
person who had some very extensive experience in assisting, or perhaps even
drafting, tender documents in this field and had been involved as a consultant
to bidders and other parties involved in the evaluation processes for tenders
in the this field. I asked him for a view as to whether there was any reason,
why an applicant would not be put on notice that binding commitments within the
overall tariff allowance would attract enhanced evaluation to which he replied
that his reading of 3.4 was that it was intended to signal to the applicants
that they would receive higher consideration or some sort for proposing binding
commitments. [T.41, p 180].
I
then asked him for assistance as to whether he would say that binding
commitments were sufficiently notified in 3.4 as having the significance which
the court had heard they had, to which Professor Braunstein very fairly replied:
"Before
I read the testimony I had no problem with drawing that conclusion. Now that I
have read all the testimony, I am not convinced that my common sense
understanding is the correct legal understanding."
So
it seems to me that the evidence is not really as clear cut one way or the
other. The most that can be said is that, for Meteor, its witnesses were of the
view that binding commitments may have been adequately notified to applicants,
and would or ought to receive some additional markings, while the Director's
witnesses say that it was perfectly clear, and that Meteor had no difficulty in
accepting this, and Oranges witnesses say it was not clear at all.
It
was also argued on behalf of the Director that in allocating a weighting of 45%
to the indicator "Price Developments and Commitments" this was a preferable
approach and more in Orange's favour than to allocate an individual percentage
under, each of the remaining individual headings of "Tariffs" set out above.
This was also what a number of witnesses for the Director also contended for
initially, including Mr McQuaid and Ms Finn. It became clear, however, in the
course of subsequent evidence of some or other of the witnesses, that "binding
commitments" as such only applied to certain of the above list of indicators,
although given 45% of the entire total allocated to tariffs, ie, almost 50% of
the available marks. This would mean that under each of the 9 headings above,
almost half of the marks would have been allocated under each heading, had the
alternative approach been adopted. However, this suggested, alternative
approach does not appear to be the correct approach, if in fact -- as was
conceded on behalf of the Director -- that not all of the several indicators
would have had a "binding commitment" element in them.
The
correct alternative I believe would have been to allocate a "binding
commitment" element in each of the relevant indicators only, I do not know what
that might have meant, because in addition to their being only some relevant
indicators, some of those indicators might have generated a larger element of
"commitment" and therefore a higher weighting than others, and I do not propose
to usurp the role of evaluators by seeking to determine what might have
occurred. In that regard, I reject the suggestion made on behalf of the
Director that, for example, in the case "call charges national" that the
alternative approach would probably have resulted in a downgrading of the award
given to Orange from a B to a O', or that I should entertain at all the
possibility of considering a more suitable mark than that which was allocated,
since this alternative exercise was never carried out, and it would be wrong
for the court to speculate as to what might have occurred.
I
am of the view that the tender document did not indicate with sufficient or any
real clarity that binding commitments were an essential feature of the tender
process, or that only proposals which were accompanied by binding commitments,
as contended for on behalf of the Director, would be considered to be proposals
at all.
I
am also of the view that no reasonable party reading the tender document could
anticipate that the absence of binding commitments could have a crucially
adverse effect on its bid in the evaluation process. The paragraph in question,
unlike the remaining paragraphs in Section 3.4 is phrased in a manner which
does not support a contention that it is essential, unlike the remaining
subparagraphs in the section. Moreover, although Meteor did give binding
commitments, they were confined, in the bid at least, to one year commitments
in the year after launch. While I did not hear any Meteor in house witness, and
I do not in any way criticise Meteor for this, and nothing should be read from
my comment that I did not hear such a witness, it seems to me that if binding
commitments were considered by Meteor to have been an essential part of the
tender document, they might well have included something rather more than a
commitment to price for one year out of a 15 year licence period. Of course, I
accept that Table 7.8 in the Meteor bid was a Table which showed maximum prices
over a 15 year period, and therefore the other plans would have to be less than
those. But that is not the point I make. The conclusion I draw is that the one
year specific commitment made by Meteor, is not in my view necessarily
indicative of the fact or of their belief that binding commitments were a
crucial part of the tender process.
I
also find that the questions put to Orange in relation to the issue of binding
commitments to tariffs were insufficiently clearly put to enable Orange to say,
without any hesitation that they would not commit to tariffs. Had they been put
in a clear way, it would have avoided this court having to embark on an
exercise of the greatest complexity. I understand of course the immense
difficulty which Evaluators have in endeavouring to walk the tight rope between
confining bidders to what is said in the bid, and permitting bidders an
opportunity to, in effect, "beef up" their bid if they find they are not doing
so well. But even allowing for that difficulty, it seems to me that the
Evaluators could readily have indicated to Orange, if they truly thought it to
be the case, that none of the figures included in their bid constituted
proposals as envisaged, and inviting Orange to state categorically that the
figures were those which they were prepared to go to launch with.
I
also find, as a fact, that the approach adopted of allocating a separate
indicator for binding commitments after the bids were opened and read, and
which was not even included in the Readers Guide, is indicative of a tender
document which did not have, as a crucial, requirement an obligation to make
proposals of a binding nature, other than those in the mandatory Table 7.8. In
fact, in the Steering Group meetings in early 1998, (Meeting No 8) it is stated
quite clearly that the tender document is to reflect the criteria, rather than
the opposite. In other words, the tender document was to be tailored to the
established criteria, fixed in advance of the finalisation of the document
itself.
Before
I indicate a final conclusion on this aspect of the matter, I think it is
important to draw a distinction between low tariffs on the one hand and binding
commitments to tariffs, any tariffs, on the other hand.
It
was argued by Orange that, in answer to Orange's attack on the Evaluators'
approach, both Defendants in cross-examining Orange witnesses sought to suggest
that the objective of the competition, in fact, was low tariffs. The Director's
legal submission includes the same approach. The Director makes this argument
on two grounds, namely, (a) that this was a policy objective of the competition
and (b) that this objective was obvious from the wording of the tender document
itself.
It
was submitted by Orange that there is nothing in any of the Steering Group
meetings, prior to the finalisation of the tender document, to show that the
policy of the competition was to identify a low cost operator. It is said, on
the contrary, by Orange, that the Steering Committee notes (I have mentioned
one of these above) as well as that of the 4 March 1998 is indicative of the
Director's view that the objective of the competition was to further "effective
competition" in the market. Mr McQuaid [T.31, p10-17, p 11, q.4 and p 17, q,
16] stated in evidence that there was no policy decision to go for a low cost
operator.
It
was also submitted by Orange that had a low cost operation been a policy
objective, it would have been clearly so stated in the tender documents, but
was not. The terms of the subsequent Narrow band licence tender were relied on
by Orange on support of this, but in answer Mr Andersen was adamant that the
position in the marketplace was quite different and that the latter tender
document provided for an entirely new situation in Ireland which was not the
case with the third mobile licence tender, and I accept that as a bona fide
reason for the difference between the two.
It
was argued that if the Director was pursuing a low cost objective, then one
would expect this to be openly stated in the tender document and there would be
no reason why, in such a case commitments to binding low tariffs would not lead
the list of criteria for tariffs.
Orange
also criticised the Director's claim that the extent of the spectrum charge was
such as to notify a bidder that low tariffs were a key component in the
competition. Orange point to the fact that the claim based on low spectrum
charge was not made by the Director's witnesses until it was put to them as a
possibility by Mr Gallagher on behalf of Meteor.
The
Director makes several arguments in support of the contention that low tariffs
were an essential policy objective of the competition. Firstly, he says that
this must have been clear from the fact that, of dimension in Group A, tariffs
was listed first and it was clear from the text that it was first in
importance. Secondly, the Director refers to the Information Memorandum which I
have set out at the commencement of this judgment, which states, inter alia:
"The
overall objective of this competition is to increase competition and choice so
that the Irish consumer benefits from lower tariffs and the availability of
high quality services, the introduction of competition to this market has
already resulted in a significant increase in the penetration rate for mobile
telephone with lower rental charges and call tariffs."
Thirdly,
the Director says that the requirement to include binding commitments and
indication of anticipated downward trends in tariff levels over the licence
period is also indicative of a low cost policy objective of the Director.
Lastly,
the Director states that the spectrum charge was a feature in support of a low
cost policy objective, and the Director points to an averment in the Director's
affidavit in the course of the judicial review proceedings, favouring the type
of contest here over an auction, because of the fact that an auction might lead
to a diversion of money otherwise available. I hesitate to accept affidavit
evidence sworn in proceedings which were never the subject of cross examination
or of any determination by the court or any concession by the opposing party.
But in any event, it does not follow that because a beauty contest tender was
chosen over an auction type tender, the actual figure set for the spectrum
charge was fixed so as to facilitate lower tariffs. It could well be that a
bidder would put any additional monies into the roll out budget, or into the
marketing budget or otherwise.
Moreover,
I have looked through each and every one of the Steering Group minutes in which
the policy behind the allocation of the spectrum, the fee for the spectrum and
the reason for making the charge, and it seems to me that the conclusion to be
drawn from the several meetings, as they took place over a period of months, is
that the spectrum fee was fixed so as to reflect the fact that the third mobile
licensee was being allocated spectrum of some considerable value. On the other
hand, not a single meeting of the Steering Group mentions the spectrum fee,
which was chosen at a maximum capped figure refers to the fact that the fee
which was actually fixed, was intended to facilitate bidders in reallocating
surplus funding into low tariffs. Further, Orange say in response to this, that
it was never put to its witnesses that this was a factor in the low price
policy contended for, and that it only arose after Meteor's counsel put the
matter to Ms Finn.
I
note also that when the Director sent a Summary Report on the 6 July, 1998 to
Orange, outlining the Evaluators comments on the Orange bid, a reference was
made to the application not being "particularly strong on tariffs" but there is
no direct reference to low tariffs. In the case of Meteor, the position is the
same. On tariffs its states:
"Meteor
s proposals on tariffs were considered strong. The range of tariff plans,
including an unbundled subscription and two prepaid plans were considered
appropriate for the target market. Meteor's commitments to the tariff plans to
the downward tariff developments were assessed as positive."
The
Director also argued during the course of the hearing that to notify bidders in
the tender of a requirement for low tariffs would lead to artificially tailored
bids and would impair flexibility. I have already found that the tender
document did not clearly or adequately indicate that binding commitments to
tariffs were an essential and crucial requirement in the competition.
I
also find that low tariffs were not a policy objective of the tender process,
but rather lower tariffs. I think that the arguments on behalf of the Director
slightly miss the point made by Orange. Orange do not say that lower tariffs
were not what were sought. It is abundantly clear from the Information
Memorandum and the Press Release, as well from the stated objectives of the
tender, whether found in the tender documents or in the minutes of the Steering
Committee, that competition was what was sought, and that as part of that
competition, it was expected that lower tariffs and better services would be
crucial. I believe Mr McQuaid was correct and absolutely right when he said
there was not a policy of low tariffs per se, and that the submission that this
was an obvious policy objective of the tender process and clear from the tender
document is an unsustainable one.
I
also find that the spectrum charge, capped as it was at a particular figures,
was not chosen so as to permit of low tariffs in the competition, and that
there is no record of any description to support such a contention, at least
none which was drawn to my attention. Indeed the Steering Group meetings make
it clear that this was not so, and that an entirely different reason was stated
for fixing the spectrum charge at the capped figure.
There
are a number of other findings which I should make in this matter. I am of the
view that the Evaluators did not pay adequate regard to the Rule of the
Competition which had been clearly fixed to include the very carefully worded
terms of Clause 1.6.2 which was drafted precisely to allow the Director pick
from whatever proposals were put forward by any of the bidders and convert
these into terms of the licence, even against the wishes of the bidder. It is
clear from the Questions and Answers furnished that the entitlement to do so
was in respect of any form of proposal made, and was not confined to those in
respect of which a binding commitment was offered.
Insofar
as concerns tariffs simpliciter, I am of the view that the Evaluators were
perfectly entitled to take into account the range of tariffs proposed by
Meteor, and to prefer these over those of Orange. I reject the suggestion by
Orange that the Bronze Plan was a stunt tariff which the Evaluators ought to
have rejected, or ought to have been put to the test in the way suggested by
Orange. The Evaluators were not in any way biased against Orange in preferring
the wider range of tariffs proposed by Meteor, if only because it was a wider
range. In addition, there was no bias in preferring a range which included an
unbundled package, even if that unbundled package was of interest to only a
small number of the target population, even if that was less than 20% as Mr
Andersen agreed it might be. It is perfectly legal to prefer such a range, and
such a combination of ranges, one over the other, and such preference does not
in any way constitute bias on the part of the Evaluators.
However,
both in relation to binding commitments, and also in relation to a low tariff
policy, I am of the view that while the Evaluators may have themselves
considered that the tender document was clear, in reality it was not. In the
circumstances, having regard to the findings which I have made, it seems to me
that the weighting of binding commitments at 45% in circumstances where a party
could not be expected to be aware that it would have any significant weighting,
is unfair and biased, or is capable of being perceived to be biased by any
reasonable person. Equally the results of an evaluation based on such a
criterion and having such a weighting, in which Orange was awarded a zero mark
has the appearance of being biased, and cannot survive. So also an evaluation
based on low tariffs as opposed to lower or competitive tariffs, is
unsustainable in my view, and if -- and it is not clear whether this is so --
Orange were scored lower than Meteor because the Orange tariffs were viewed not
to be low, simpliciter.
I
am also of the view that the correct interpretation of the tender document and
the rules of the tender were such that any figures included in Table 7.8, which
were after all very simple figures, were subject to the clause in the tender
document which made these figures capable of being imposed as a term in a
licence, whether Orange wished this or not. The combination of the clause in
the tender document and the clarification given made it so.
It
was urged on me by Mr Cush in relation to these aspects of the Orange claim
that I would be entitled to consider the position vis a vis Orange's overall
ranking by allowing Orange the benefit which would arise if there were not
indicator "Price Development and Commitments" by the simple exercise of
deleting this from the Meteor marks. I do not think that this is an appropriate
way in which to proceed. Firstly, the court's jurisdiction is extremely narrow.
Secondly, it does not and cannot itself, substitute its own views or a range of
marks which it would or might award to one or other bidder. It is indeed an
attractive thing to say that if the court discounts the amount by which Meteor
benefits from the award under the impugned indicator, then that would end the
matter. But it also throws up another dilemma which comes about when
interfering with what the Evaluators awards marks for.
Mr
Cush correctly pointed out that there is an inconsistency in the Orange
argument vis a vis the commitments given in respect of the Silver, Gold and
Platinum plans of Meteor, Orange having drawn the court's attention to the
fact, that no formal commitment was given to the prices of these (save that
they would be lower than Bronze over the period of the licence). Meteor says
than on Orange's argument on Clause 1.6.2. the statements of intent by Meteor
in respect of these latter plans was such as to be capable of being converted
into terms and conditions of a licence.
I
think this is correct, and that Orange could not dispute this. But (also think
it does not deal with the problem of the court seeking to substitute its own
marks or views for those which should only be awarded or expressed by the
Evaluators. I do not know why the Director chose, if she did, not to invoke the
terms of Clause 1.6.2 of the tender in respect of the Silver, Gold and Platinum
plans. She may have accepted Meteor's suggestion that market forces after the
first year of commercial launch would be such as to generate a downward spiral
in prices in any event.
On
this very vexed question of tariffs, I find that the complaints of Orange for
the most part are valid and sustained.
B.
SUBSCRIBER CONTRACTS
This
is the next issue within the bias ground. Meteor was awarded an "C" and Orange
a "D" under this heading. Orange argues that Meteor was evaluated on the basis
that it had no contractual relations with its customers. Because of this, it is
said that Meteor was not probed as to how it would govern its relation with its
customers in the absence of a contract. On the contrary, because Orange did,
have a contractual relationship, the Evaluators concentrated their efforts on
seeking to establish whether Orange's 12 month bundled contract together with a
penalty clause, which was the Irish market norm at the time, contravened the
law. A supplementary analysis was undertaken.
It
is claimed by Orange that no rational explanation was given for the award and
that the Director's witnesses were driven to suggest that the significance of
the decision to seek a supplementary analysis on this issue was unimportant,
and was undertaken for the purposes of general information", [T.39, p 121].
Orange contends that Ms Finn on behalf of the Director stated that:
"The
starting point for this issue was the services group, not the marketing
strategy group.' The services group was the first group that I sat on that met
(on 5 May). "At that meeting of the indicators we were considering was terms of
subscription.' Under that indicator we were considering what the customer was
getting, what was being offered to the customer and there was a discussion of
the contract period of both the contracts offered by both parties. An issue was
raised in relation to the whole concept of 12 month binding contracts in
themselves. I myself . . . remember saying at that meeting that I was aware of
some new legislation that frowned, if I can put it that way, on binding
contracts and I think it was in relation to leased lines . . . it raised a
doubt in my mind as to whether there was some issue about 12 month contracts
that I should be further aware of. Then the AMI members of the group commented
that there had been some recent developments in Denmark about binding contracts
and the period for which they could be imposed. So, as a group we decided it
would be prudent just to check that out to see if there was any obvious problem
in the light of those kind of soft bits of information that we had among
ourselves. We assumed frankly that they were okay and we knew that Esat and
Eircell had 12 month binding contracts in place. We didn't really think that
there was any obvious problem but just in case there was one that we should
investigate further, a supplementary analysis was requested at that meeting and
that was the focus of that analysis at that point in time.
".
. . the next two meetings I was at followed immediately on the next day, the
marketing strategy and the tariffs. I can't recall precisely when in those
meeting, but the broader issue which I think has been referred to in evidence
here of the bundled packages and the handset subsidy, the tri-party
relationship between those three issues was raised, I think probably also at
the tariff meeting. As a result, I think, the supplementary analysis was
broadened out to include those issues more explicitly. In answer to a further
question as to the precise focus of the analysis, Miss Finn stated:
"The
focus of the analysis in the first instance was to find out whether there was
any impediment or possible concern about 12 month binding contracts that we
should investigate further before finalising the evaluation. Secondly, to
investigate the tripartite relationship between the bundling and the handset
subsidies and the 12 month binding contract from the consumer's point of view."
In
answer to another question put by Mr McDowell for Orange [Day 40, p 135], Miss
Finn stated:
"The
(initial) concern was whether or not a 12 month binding contract in itself had
any obstacles to it or if there were any problems with it, whether it was
bundled or unbundled or anything, just whether the 12 month binding contract
period which should be considered further or whether there was any specific
obstance to it."
And
further: as to when a hand-set subsidy issue arose, she said:
".
. . I can't say precisely whether it was in the marketing strategy meeting or
the tariffs meeting because they all happened on the one day and I was at all
of them, so it was rather a long day. It was during those meeting . . . The
concern about clawback as part of a binding contract was discussed but hadn't
been raised initially, The issue of clawback insofar as it constituting a
penalty payment or any other type of penalty payment was then discussed, . . .
at one of those meetings and I think it was the marketing strategy meeting.
And
finally in answer to a question as to whether the Evaluators knew whether
Meteor had any arrangement in relation to clawback, stated [Transcript 40, p
139].
"We
didn't have any information on any explicit clawback that Meteor might want to
impose.
Orange
contended that Mr McQuaid, however, conceded that Meteor should have been asked
questions as to how Meteor intended to protect its [presumed] hand-set subsidy
[T 32, p 127 and p 128], where the following exchange occurs:
Mr
McDowell: Did you assume, . . . that Meteor intended, if they did use a handset
subsidy, to have one without any contact for the repayment of the subsidy; was
that you assumption? Mr McQuaid: Yes, as I recall, they did not say that they
would have a contract period.
McDowell:
However, they did not say they would not either. Therefore, am I right in
saying that you went forward on the assumption that there would be no
contractual protection for their handset subsidy?
Mr
McQuaid: Yes, I think that assumption may have been made all right. Again, I am
not sufficiently familiar with all of the details, but on the face of it, that
would appear to be so, yes.
Mr
McDowell: . . . in relation to Meteor, the benign assumption was taken that
they would have absolutely no contractual protection for their handset
subsidies if they did offer them; is that right?
Mr
McQuaid: Yes, they scored a C, so they did get a better score there all right.
I think that did contribute to it all right. Mr McDowell: . . . what
assumptions did you make at all about Meteors' proposals to use subsidies?
Mr
McQuaid: I think we concluded that Meteor would use some form of handset
subsidies.
Mr
McDowell: . . . did it ever strike you that you better at some stage enquire as
to whether Meteor, if they were going to use handset subsidies, as to how they
are going to recoup their money and protect themselves from people just going
in and ripping them off?
Mr
McQuaid: We did not pose a question to Meteor on that issue.
Mr
McDowell: Do you now accept that that was a mistake? Mr McQuaid: In hindsight,
I think it would have been helpful if we had.
Mr
McDowell: Is the truth of it not that the glare of Mr Andersen's theories about
handset subsidies was focused entirely on Orange. You marked them down without
ever even bothering to ask yourselves what would Meteor's arrangements be if
they are going to use handset subsidies to protect themselves? Is that not the
truth of it? You never just bothered to ask Meteor, if they were going to use
handset subsidies, how they were going to protect themselves?
Mr
McQuaid: We did not confirm whether they intended to have a contract or not,
yes.
I
will deal with handset subsidies in a moment, but first I want to turn to the
text of the Meteor proposal, since it was the contention of the Director's
witness that there was no explicit reference to any clawback for handset
subsidies or their equivalents. There are two section of the Meteor bid which I
draw attention to, and I hope I do Meteor no dis-service by referring only to
these two in respect of what I understand they say about subscriber contracts.
The
first extract is in the tariff section (Volume 3) at 3-25 where it is stated
below Exhibit 3-12:
"These
simple pricing structures are designed to match subscriber's calling patterns.
No annual contract will be required and subscribers can migrate between plans
as his or her needs change . . ."
That
is the first extract which is in the tariffs section. The second extract is
found at page 3-60 under a heading which is illegible in my bid document, but
within services, and this reads:
"Meteor
has established a friendly simple accessible approach to customer care. In
conjunction with its Customer Charter for top of the line customer care there
will be no service contract requirements. Initially, Meteor will deploy service
without the assistance of service providers. Key elements of subscriber aspects
include:
--
No contracts requirements for service;
--
No connection (initial) fee;
--
No credit checks prior to activation, provided that the customer pays by credit
card, has an existing account or prepaid service, or leaves a prescribed
deposit;
--
Any subscriber will have service activated within 2 hours from order and all
efforts will be made to achieve activation in less time than specified.
Meteor
is working to limit the complexity of establishing a subscription through a 'no
annual contract' policy and waiving the connection fee.
After
purchase of a subscriber terminal or SIM Card, the subscriber initiation and
service activation process is quite efficient. The customer will provide his or
her name, address, and agree to simply and directly stated terms and
conditions, credit information -- if applicable, and desired subscription."
While
I accept that the above extract appears to be from the section of the Meteor
bid covering customer care, it does set out some indication of the position
adopted by Meteor. What is unclear about both extracts is what is meant by the
phrase "no annual contract" in the context of the heading under consideration.
If it was intended to mean "no contract", one would expect to find this. If it
was intended to say "only one month contract" or "six month contract" then one
would expect to find that also. What it does tend to show is
--
that there is no 12 month contract, which on the evidence tendered in court,
was the norm at the time, at least in respect of almost all of the plans on the
market. It does not, in my view, state that there is no contract at all. On a
literary reading, it could be referring to one or three or six or more months
contract, but certainly not 12 months.
The
statements appear, however to have been accepted by the Evaluators as an
indication that there would be no contract term whatsoever. The second feature
of these extracts is that, so far as having the freedom to move from one plan
to another, as the subscriber desires, the bid does not, in the above extract,
indicate that this is either without penalty or that it follows there is no
contract.
There
may well be terms and conditions which permit the change to take place, or a
contract which permits it subject to some terms and conditions. The Evaluators
did not seek any clarification on any of these matters.
But
in case I am wrong or have overlooked some other part of the Meteor bid which
clarifies the matter more fully, I propose to deal with this heading on a more
full basis.
Before
I consider this issue further I should also look at the issue of hand-set
subsidies simpliciter, since these are related matters, and handset subsidies
come up on quite a few occasions. Hand-set subsidies are, according to Orange,
and this does not appear to have been contested in any real way, the norm on
the Irish market. Orange put the issue on a stronger basis and say that, absent
handset subsidies, it would be impossible for a third mobile licence holder to
get a foothold on the Irish market at all. Again, this contention was not
seriously challenged, either by the Director's witnesses or Meteor's witnesses
although they did argue in the context of the indicator "Bonus to Distribution
Channels" that the phrase could have a wider meaning than that contended for by
Orange. A handset subsidy is an amount of money which a company is prepared to
allow a new customer against the normal cost of purchasing a handset.
The
supplementary analysis referred to above, was carried out in respect of what
the Evaluators considered was a distinct disadvantage of the Orange offer in
respect of its subscription contracts, in that they proposed handset subsidies,
which were combined with term contracts and a break clause subject to a
penalty. The analysis is reported at Paragraph 5.3 of the Appendix to the
Report. On its face it is stated to be an exercise to consider whether or not
(a) the Orange proposal infringed any rule of law in Ireland and/or in Europe,
or (b) were in line with what was called "best international practices".
A
reading of this analysis makes it clear that, at the end of the day, the
Evaluators considered a question mark still hung over the Orange proposal. It
is introduced as being a legal exercise, although it was suggested in the
course of the evidence, both by Mr Andersen and by Ms Finn on behalf of the
Director, that it was not a legal exercise at all. It was said by Miss Finn
that it was carried out for "general knowledge" purposes. This reason seems to
me to be at odds with its positioning in the Report, and also with the
conclusions drawn to the reader's attention. Having heard the witnesses on the
matter, I have come to the following view.
The
exercise was one concerning Orange only, was embarked upon to see whether there
were any grounds upon which Orange's proposal could be subject to legal attack
and its conclusions did not accurately or properly set out what was discovered
in the course of the investigation. What appears to have been discovered was
that there was no basis upon which the Orange proposal offended any Irish law.
If there was, any such basis, there was no mention in the Report of any Irish
law which was infringed. In addition, it was acknowledged that there was no law
in Europe which was infringed by the proposals -- although both statements are
couched in terms which suggest that there might be such laws, not yet
ascertained. Moreover, there is an acknowledgement that at least some or other
of the incumbents were operating a similar system, although, it was said in the
course of evidence [later corrected] that no incumbent's scheme so operated.
While a comparison was drawn with the position in Denmark -- alone -- the
conclusion that the plan is not in accord with best international practices, is
an unsustainable one, since it cannot be accepted that Denmark alone could
constitute an adequate "base" for comparison purposes.
What
was said in 5.3, in its "Final Remarks" section was: "The results of the
supplementary analysis are that:
--
Orange's proposed bundled tariff packages combined with an initial binding
period of 12 months apparently do not conflict with any EU regulation.
--
Orange's proposed bundled tariff packages combined with an initial binding
period of 12 months apparently follow the practice as used by the two existing
Irish GSM operators;
--
Looking at experience from other mobile markets with a high penetration,
handset subsidies may be adequate if a third operator has to penetrate the
market, but in relation to ordinary residential users, an initial binding
period of 12 months can hardly be considered as standard operating industry
practice outside Ireland.
--
In Denmark, an initial binding period of 6 months has been the normal practice
since 1996. The predominant purpose of the sector specific regulation has been
prevent the operators from limiting the competition in the market by binding
the customers. The period of 6 months has been settled to make it possible for
the operators to recover the average non-reversible costs of the operator, ie,
the handset subsidy is not recovered at all.
--
It may therefore be concluded that Orange's proposition seems to have no
conflict with the present Irish practice except for the fact that customers
according to Orange's proposition cannot buy an ordinary non-bundled package.
Compared to Meteor's proposition, Orange offers less flexibility.
.
. .
--
Moreover, it cannot be rejected that complaints either under the competition or
the consumer regulations on Orange's bundled proposition (12 month binding
period, substantial handset subsidies and bundled packages) may be justified.
However, a final answer to the legitimacy of Orange's proposition outlined very
briefly in their application will require information at a higher level of
detail."
The
Director argues:
(a)
that it was neither appropriate, in the context of a competitive tender, for
the Evaluators to "probe" either applicant on the contractual terms it would
impose, contrary to Orange's contention.
(b)
that the Evaluators had to take each application on its face.
(c)
that the awards of marks, of the range given, were justified, having regard to
(i) an absence of any termination charge by Meteor to cover handset subsidies,
(ii) its offer of an unbundled product, and (iii) its absence of any minimum
contract period in respect of any of its plans;
(d)
If Meteor was prepared to run the commercial risk in respect of the possible
recovery of the equivalent of a handset subsidy, then this was a matter for
Meteor and it was not for the Evaluators to second guess the commercial merits
of such a policy.
(e)
That as to handset subsidies, these were justifiably expressed in the
Evaluation Report and are expressly related to consumer concerns with the
indicator "terms of subscription"
(f)
that Meteor fared better than Orange because Meteor's subscription package did
not have the Orange elements: there was no contract (with no minimum terms); it
had an unbundled offering and, because there was no contract, no proposals to
recoup the hand set subsidy.
So
as to consider the question of "Terms of Subscription" this was one of the
indicators in the dimension "Evaluation of Services". The entire paragraph
5.3.4 was quite short, and stated:
"The
indicator 'terms of subscriptions' is evaluated on the basis of the intended
contractual relationship between the operator and the customer.
The
proposals for subscription terms are assessed as relatively poor for both
applicants. The short descriptions of subscriber aspects are of a general
nature and could be generic to suit any developed country with a few
modifications. Neither of the applicants had included a draft subscription
contract. Both applicants welcome prepaid-customers which, from a contractual
point of view, are loosely connected with the operator.
For
customers using the two bundled packages, Orange proposes an initial 12 months
contract period, which may only be cancelled if the customer pays the charge to
offset the cost of providing a handset subsidy. [See furthermore the
supplementary analysis in appendix 5.3).
Orange
is scored with a "D" and Meteor with a "C".
So
far as the supplemental analysis at 5.3 is concerned, there is no suggestion
that the Director was given any information to counter the conclusions stated
in it. I did not hear from the Director as to what she understood this analysis
to mean. But from a purely language point of view, it seems to me clear that it
could only be understood to mean that the Evaluators thought Orange's position
was not without a remaining question mark. It seems to me that this position is
also supported by the Evaluators comments at the end of Part 8 of the
Evaluation Report.
It
seems to me that it is not acceptable, for the purposes of an unbiased
evaluation, for the Evaluators to say that everything which is put forward by
any bidder must be accepted effectively at face value. Certainly, it must be
accepted at face value as a starting point. The Evaluators appear to have
accepted the absence of a twelve month contract as indicative of no contract
existing, and appear also to have accepted without query that the 'terms and
conditions" (even if simple) would not include any form of penalty, whereas
some investigation of what was intended by Meteor, might well have generated
answers to these questions.
Nor
do I accept that, in all circumstances, it is appropriate or proper or unbiased
for Evaluators to adopt an approach that no questions are asked in
circumstances where it may not be clear whether, for example, a tenderer
intends to impose any kind of penalty on a person who, having accepted a
subsidy so as to become a customer of the tenderer. It may well be that the bid
is silent on the issue, but it does not follow that silence automatically means
that there will be no charge, or no penalty, or in the alternative no loss to
the tenderer. And it is the case that Mr McQuaid at least accepted, in
hindsight, that questions ought to have been asked of Meteor.
For
the Director to say, therefore, that it is a purely commercial decision for the
tenderer, and of no interest to the Evaluator cannot be a sustainable position.
A simple question to Meteor, whom the Evaluators say (although this is disputed
by Orange) they assumed would use handset subsidies, or their equivalent, would
have elicited a sufficiently clear answer from Meteor on its intentions, and
would have enabled the Evaluators to come to a view as to whether the Orange
proposal was that much worse than what it was assumed Meteor's position was.
Moreover, it cannot be reasonably stated that this is a purely commercial
matter of no interest to a regulator. If the purpose of the evaluation and its
supplementary analyses is to ascertain which is the better bid, if the matter
does not arise under "terms of subscription" but is a commercial matter, it
must surely arise under the business plan, and perhaps even under the financial
or solvency aspects of the bid. If there were a significant amount of funds
being paid over by way of handset subsidies or their equivalents, and these
were being "lost" by chum or otherwise, because there was no term in the
contract, the "loss" must surely be something of interest to the Evaluators,
although of course it is not an issue which arises under "Subscribers
Contracts."
When
paragraph 5.3.4 is analysed it is seem that:
(a)
the Evaluators considers both bidders to have relatively poor subscription
terms;
(b)
the descriptions of subscriber aspects were of so general a nature as to be
generic, in truth;
(c)
neither applicant included a draft subscription contract; (d) both applicants
welcomed prepaid customers;
From
these descriptions, it is clear that there was nothing between the parties, on
the face of it.
The
difference arises in respect of Orange's "bundled packages" only and no more.
And of course Meteor also had unbundled packages, one more than Orange. If the
"simple terms and conditions" included a penalty and bound the customer for a
period of less than 12 months, while there would be no "annual" contract, it
would not follow that the Meteor proposals should not have been subject to a
similar analysis, and it would not follow that Meteor had no penalty clause
whatsoever.
There
is no indication whatsoever that anything other than the unbundled factor of
the Orange proposal made any difference to the score awarded. It is true that
in the course of evidence, it was suggested by Ms Finn in particular that there
were other factors taken into account in favour of Meteor. But if they were,
two things are clear. One is that this was nowhere included in this paragraph
of the Evaluation Report, and therefore could not be assumed to have been a
basis for the decision, nor were these others matters drawn to the attention of
the Director. And secondly, it is in my view doubtful if, under this particular
heading -- as opposed to the marketing strategy heading and/or tariffs -- the
other factors were actually taken in account.
What
was said above by Ms Finn makes it clear that, under this heading only, the 12
month binding contract "problem" was the issue of concern. It was not until
later, she said, that the possible analysis was broadened out to cover other
factors. It seems to me in these circumstances that, at the time when the
Working Group awarded marks for this indicator, the other matters were not
under consideration under this heading. Of course it could be said that the
Director, when reading the report, would have before her all of the detailed
information in the Meteor bid, and could have come to her own independent view
that its information was sufficiently clear to establish that the matters
contended for by Mr Hogan in his submission were supported. But even that, I
think, is unsustainable, and it is likely that the Director, having read the
Evaluation Report which she indicated she accepted would have drawn to Mr
McQuaid's attention anything which she had considered which might be different
from the contents of the Report itself, having regard to the words chosen by
her in her note to Mr McQuaid of the 18 June.
I
am of the view that any reasonable person reading the analysis at 5.3 would
come to the view that the contract position adopted by Orange was very
questionable, legally and otherwise.
I
am also of the view that, given the context in which the reference to 5.3 is
made, under the "subscription contract" heading, the exercise was not carried
out for mere general knowledge purposes. If it were, it would either not be in
the Report at all, or would not be tied in with paragraph 5.3.4 where specific
reference is made to the supplementary analysis. One would also have expected a
legal analysis, such as this, to have been carried out by the Director's
eminent legal advisers, rather than by AMI, who did not claim any legal
expertise.
In
light of the foregoing I conclude that the findings against Orange set forth in
the supplementary analysis were highly adverse, and unjustifiably so, and that
the actual award given was biased against Orange and favourable to Meteor.
5.
THE BUSINESS CASE SENSITIVITY ANALYSIS
Meteor's
business case was stated to "stand or fall on the supply of sufficiently high
volumes of subscriptions and traffic at the expected commercial terms" it is
said in the Evaluation Report (at p 69). At page 69, it is stated:
"Meteor
has presented a business plan yielding a significantly higher IRR . . . As the
higher IRR is not based on a higher tariff level, Meteor's business is
primarily sensitive to the actual demand and to the CAPEX Concerning the actual
demand, the projected traffic volumes are the most critical factor, as Meteor
has assumed a substantial increase over the planning period, partly on the
basis of substitution for fixed network traffic . . . Meteor's business case
stands or falls on the supply of sufficiently high volumes of subscriptions and
traffic at the expected commercial terms."
It
is Orange's case that the Evaluators were biased in
(a)
failing to probe whether or not Meteor would actually obtain the high volume of
subscription or traffic contended for;
(b)
assumptions were made where necessary to shore up obvious problems for
Meteor
in relation to these matters.
In
contrast, it is argued by Orange that the Evaluators reported Orange's business
case to be "sensitive to the proposed handset subsidies in conjunction with the
12 months initial binding period for customers and the bundled packages which
may not be a viable marketing mix throughout the planning period," although no
evidence was tendered in the report, nor in the course of the hearing to
support this contention. It was said in the Report that the material effect of
the Orange risk would be either to increase the level of churn or to decrease
the demand, and these would have a subsequent impact on the revenue streams
projected by Orange.
Orange
say there was no comparable business case sensitivity carried out in relation
to Meteor. It is argued by Orange that this was because the Evaluators:
(a)
did not know what Meteor's position was on handset subsidies; or (b) did not
know what Meteor's proposals were in relation to any clawback of subsidy; or
(c)
did not know what impact a non clawback of a subsidy would have on the business
case sensitivities.
It
is argued by Orange that there was no tenable justification for this approach,
which it claims was entirely one sided.
The
Director's response to this is similar to the response put forward in relation
to the indicator "Terms of Subscription", namely, that in a competition of this
nature, the applications have to be taken at face value and the Evaluators
could not press Meteor on the question of a supposed clawback when (a) Meteor
indicated this would not be a feature of its contractual arrangements, or (b)
merely because the other bidder's contractual arrangements featured such a
clawback.
I
do not see this answer as being a response to what Orange complains of. It says
that, having regard to the fact that they informed the Evaluators precisely of
their intended clawback or penalty, they were adjudicated upon in a very strict
way, and this was considered to be disadvantageous to Orange, although the
comment in the Report cited above, concerning Orange, is nowhere supported by
any evidence appearing in the Evaluation Report itself, nor was any witness
asked to give supporting evidence for the conclusion.
It
seems to me that if the Evaluators (a) presumed that handset subsidies or their
equivalent would be part of the Meteor plan, (b) there were to be no penalty
clauses, (c) certain chum would or might take place (d) they did not know how
the cost of such handset subsidies or their equivalent would be recouped, and
(e) Meteor were, according to the Evaluators, dependent upon achieving
sufficiently high volumes of subscriptions and traffic, then the Evaluators had
to make some effort to see how the question of handset subsidies or their
equivalent might impact on Meteor's business plan.
I
don't know what the answers might have been, but I do not have to decide this.
While it is undoubtedly the case that the experts should be entitled to
evaluate the bids as and how they please, that freedom must be circumscribed by
compliance with what appears to be a requirement as to unbiased investigation.
However,
Meteor draw my attention to others aspects of the Evaluation Report. It points
to the fact that "Sensitivity Analysis" is used in two difference senses in the
Evaluation Report. The sensitivities are analysed under "Financial and
Management Aspects" by reference to Table 7.15, and Meteor says that this
analysis is carried out in respect of both bids, and it was concluded that the
Meteor bid was less sensitive than the Orange bid so far as the assumptions in
that Table are concerned.
It
is also said that Table 7.15 also took account of the respective parties being
unable to meet their projected subscriber numbers and Meteor's financial plan
was sufficiently robust to deal with a situation where it would not achieve its
full customer target, but would achieve 25%.
It
seems to me that the exercises actually carried out by the Evaluators under
this indicator are sufficiently unbiased and wide-ranging not to be subject to
adverse criticism by this court. It is important, and has been recognised by
many courts, that interference with specialised tribunals should only be in
rather narrow circumstances, and the case law is very well established. I do
not find that the approach of or the Evaluators was in any way biased on this
matter.
D.
THE "IRISH TOUCH"
This
is not an issue which generated an award of marks in the tender process. In the
course of the Evaluation Report, in several place, there is a mention of the
fact that Meteor have given their application an "Irish Touch". It was alleged
by Orange:
--
(a) that no such "Irish Touch" characteristic was appropriate to consider in
the context of a competition which was open to all corners, both Irish and
foreign, and
--
(b) that in any event there was no basis for supporting a so called "Irish
Touch" save to slant the report in favour of Meteor, and to assure the Director
that the Meteor consortium was an Irish one, being awarded an Irish licence.
To
understand the context in which the phrase appears, it is necessary to say
where it arises in the Evaluation Report. The Report has an introductory
section, which I have mentioned above, consisting of two sections, one
concerning the Applicants and one concerning the philosophy behind the
applications.
The
phrase the "Irish Touch" is found in the section dealing with the philosophy
behind the application of Meteor, and is made in the context of an alliance
with An Post. It stated:
Under
the Heading "The basic philosophy behind each application": "Moreover, Meteor
has given its application the 'Irish touch', notably through the expected
strategic alliance with An Post. This alliance is proposed to be the vehicle
for a number of products and services to the mass market as well as one of the
keys to the opening up of new types of distribution channels."
It
is submitted by Orange that the tenor of this introductory paragraphs to the
Evaluation Report is such as to draw to the Director's attention a distinction
between what the Evaluators considered to be an "English" bid (Orange) and what
they saw as an "Irish American" bid, with a preference for the latter, (Meteor).
Orange
also argue that if the court comes to the view that this was the basis for this
part of the report, then the entire process must be condemned, as being
permeated by bias and alleges that the Defendants concede that if the attitude
taken was as contended for by Orange, this would be the result.
The
Director argued that the use of the phrase "the Irish touch" was totally
innocent and of little or no substance. Her argument was that the phrase meant
nothing more than that one of the bidders, namely, Meteor, had shown better
"local" knowledge, by being more aware of local or environmental issues, and
had taken more preparatory steps in the matter, for example as to the
acquisition of sites and an awareness of local environmental sensitivities. He
said that Orange's contention that the phrase bore an unacceptable meaning was
in consequence of a straining of the words.
It
was said that the Evaluators did not mean to have the words taken literally,
but that its true reference was perfectly clear from the fact that Meteor was
more prepared in two these two respects, and suggested that Mr Andersen's
references to An Post being a State Enterprise should be understood by
reference to his clarification that An Post offices are simply a familiar part
of the infrastructure of communications in Ireland, and not that it was State
owned.
Meteor
put forward a robust defence to this argument. It points to the fact that Mr
McQuaid, Mr Andersen and Ms Finn all stated that the phrase meant no more than
that Meteor was more prepared on local issues. It also argued that there was no
prohibition in EU or other law against such preparedness being recognised, and
finally Meteor says that Orange too recognised that it was important both to do
the homework and be rewarded for doing so.
It
seems to me that these arguments both of Meteor and of the Director would be
quite attractive, if they were reflected in the Evaluation Report. Although it
is clear that the above extract speaks for itself, it is again the Evaluators
suggestion that the rather simple words used, did not really mean what they
said. Reading the words on their own, it seems to me that what I have to look
at is to see whether the explanation for the use of the phrase ties in with
what was stated, and whether it is fair to say that this is what the Director
would have understood the words to mean.
It
is difficult to understand that the words: "Meteor has given its application
the 'Irish touch' notably through the expected strategic alliance with An Post"
means and was intended to be understood as saying that Meteor had done more
preparatory work on site acquisition and on environmental issues, meeting with
a pressure group, that is to say, something quite different to what the words
actually say. What it does seem to suggest is that there is something else with
which Meteor is involved, but that something else is (a) not worth stating, and
(b) is far less important that the main basis for the "Irish touch" namely the
"strategic alliance with An Post". If that something else, namely what is now
contended for both by Meteor and the Director, was to be considered by the
Director, where would she find the information?
Taken
on its own, I think while it might be biased in favour of Meteor, I can see no
reason why even if the words apply to the strategic alliance with An Post, this
would not be an added bonus for Meteor. No argument was made to me that an
undertaking such as An Post is not entitled to enter into alliances with a
company such as Meteor, or anyone else, although there was a suggestion that,
because of the association between An Post on the one hand and the Minister on
the other hand, the knowledge that An Post was operating in association with
Meteor in this bid might be scrutinised. That however is a far cry from saying
that the use of the phrase is biased in favour of Meteor.
Placed
however in the same introductory section of the Evaluation report as the rather
negative words concerning the "one network" concept ascribed to Orange, the
phrase takes on a slightly more biased flavour in favour of Meteor, but I
propose to deal with the overall impact of these two matters later in the
judgment.
E.
GUARANTEES
This
dimension ""Guarantees" generated some considerable debate. Under this heading
Orange was given an "E" (the lower possible mark) and Meteor was given an "A"
(the highest possible mark). It had a total weighting of 5%. There is a legal
argument made by Orange in relation to the Director's entitlement to impose
performance guarantees, to which I will return later, but so far as bias is
concerned, the case made by Orange, [Young T18, p 56] is that while he
understood why Orange was at the bottom of the fbarometer, it was wrong and
biased that Meteor was awarded an "A" in respect of very small conditional
performance guarantees, which would be of no meaning after 30 months. Orange
gave no such guarantees (on its own admission).
Orange
say that in contrast to the "E" awarded to Orange for offering nothing,
according to the Evaluators, Meteor were given a "C" for incorrectly filling in
the mandatory table in relation to drop out rates and in the circumstances
there is simply no explanation as to why Meteor did not also secure an "E",
save bias by the Evaluators in its favour.
As
to the dimension, this was subdivided into these indicators:
--
Performance targets
--
Penalty amounts offered.
--
Means of measurement
--
Suggested procedures to remedy non-complying performance targets.
The
Report continues:
"It
has been decided that only performance guarantees in respect of commercial
launch date and coverage would be considered in evaluating this dimension." So
far as concerns Meteor, it was said:
"Meteor
commits itself to penalties totalling IR 5,100,000 and is for 'Performance
targets' and 'Penalty amount offered' awarded an "A" Meteor has few remarks
concerning "Means of measurements" and "Procedures to remedy non-compliance
issues" and is for these two indicators awarded a "D" and a "C" respectively.
The
Director's response to this part of the Orange case is that Meteor did not get
"to the top of the barometer' as was alleged by Orange, because the Evaluators
awarded low scores in respect of two of the sub indicators, namely a "D" and a
"C".
The
reason performance guarantees only covered the first 2.5 years, according to
the Director, was because they were specifically related to launch of the
network and initial rollout. It is argued by the Director that Orange made no
proposal in relation to performance guarantees. It did not commit to any of the
relevant sections of the tender on Guarantees, application and gave no
commitments whether in relation to performance targets or otherwise in its bid.
As
to Mr Young's contention that the amount offered by Meteor was insignificant,
it was argued that the amount would constitute a much larger percentage of the
true expenditure, because it would payable by reference to a smaller amount
than the 300 million stated, as it would be payable very early on in the roll
out phase when something much less than 300 million in expenditure was
involved. The amount was, in any event, significant.
I
am of the view that:
(a)
Orange did not offer any guarantees, whether of a performance nature or
otherwise,
(b)
that the Rules of the Competition, and in particular the Questions and Answers
concerning the terms and conditions of any possible licence, made it clear that
the Director would not, in any circumstances, enter into any discussions or
negotiations with either or any bidder prior to the completion of the
competition, but that all bidders were free to make comment on the draft
licence furnished.
(c)
In the circumstances set out at (b), it seems to me quite clear that Orange
could have been under no illusion but that there would be no opportunity to
enter any discussions about this dimension prior to the completion of the
comparative evaluation.
(d)
It is also clear to me that Orange was relying on its claim that the Director
had no statutory power to look for such guarantees. If Orange was wrong in
relation to this, then having offered no guarantees, they could not expect to
receive any consideration under this heading.
But
Orange say that the Director's powers are found only in Section 111 2B of the
Act of 1983, which gives the Director power, after granting a licence to
propose its re vocation or to revoke it, subject in each to the licensee having
a right to make representations on that proposal, but that she does not have
any larger power.
The
legal argument made on behalf of Orange is based on its contention that the
Director did not have any statutory power to impose any performance guarantees
whatsoever. It is said by Orange that it recognised this, and indicated to the
Director that it wished to discuss its performance guarantee concerns. No such
discussion took place. This last matter is conceded to some extent by the
Director in that Mr McQuaid and Mr Andersen stated that they thought Orange
wished to discuss this aspect only after the ranking were announced. (T.32, p
102). Orange state that this did not exonerate the Evaluators from seeking
clarification on the matter, save for bias.
Orange's
claim that the Director has no power to impose guarantees is based on its claim
that a review of her functions and powers under the legislation makes it clear
that her power is limited in a significant way. Essentially Orange say that the
Director has power (a) to grant a licence, and (b) to revoke a licence,
although in both cases she is obliged to notify the parties of her intention to
do either, and is obliged to give the parties an opportunity to make
representations in respect of either proposal. Orange argues that this scheme
is one by which Parliament has, in effect, elected to control a party who has
secured a licence but has failed to comply with its terms.
The
Director relies on Section 3(2) of the Act of 1996 to give her power to do all
"things necessary or expendient" in connection with her functions and her
Counsel says that this clears the matter entirely. He also says that a
distinction has to be drawn on the one hand between powers which she seeks
herself to impose, which might in certain cases, be limited, and her
entitlement to enter into agreements where offers, such as performance
guarantees, have been volunteered. He says neither bidder was obliged to offer
performance guarantees and the tender could be won without them. In such
circumstance, he said, there is nothing to prevent the Director from entering
an agreement/licence which incorporates terms arising from the proposals made.
In other words, she does not herself in such circumstance seek to impose a
term, by exercising a statutory right to do so, but rather accepts an offer
made by an offerer, and incorporates this into a contract, of which she is a
party.
Meteor
through Mr Cash, SC, made a submission on this issue also, to this effect,
namely: The Director has clear power under Section 3(2), in line with what is
contended for by counsel for the Director. There is nothing to prevent her from
entering into an agreement or licence of a commercial nature, which includes in
it a term which is of such commonality that it would be ludicrous to prevent
her from doing so. Moreover if she considered it expedient to impose terms less
draconian than those prescribed for revocation, then Section 3(2) is sufficient
to vest in the Director such an apt and suitable power.
Moreover,
the position is different, he says, if such a guarantee is offered by Meteor,
as here, because the Director is not herself imposing a term, but is merely
responding to a term offered.
I
am not certain that this last argument namely that she is entitled to enter any
agreement where an offer has been made, is one which can succeed on the present
set of facts.
Under
paragraph 1.6.2 cited above of the tender document, the Director made it clear
she intended to convert any offer made into a term of the licence. The answer
given to Question in February 1998 made it clear just how widely she intended
to invoke 1.6.2. So long as she both expected the parties to include
performance guarantees and intended to convert these into a term in the
licence, it is difficult to accept that this was a mere offer made by a party
to which the Director was simply responding.
However,
on the powers contended for pursuant to Section 3(2) namely that she is
entitled to do anything that is expedient to the exercise of her functions, it
seems to me that this argument is well grounded. It is true of course that she
has power to revoke, and that this may well be the primary means for
controlling licensees, as intended by Parliament. But if it was intended that
the power was restricted to revocation, then it seems to me that the terms of
Section 3(2) would of necessity have to carry some limitation, and it does not.
Nor indeed does the revocation section carry any limitation or protection from
Section 3(2).
And
I am influenced by Mr Cush' s argument on behalf of Meteor that such
performance guarantees, being a regular part of commercial life, it would be
difficult indeed to suggest that the Director should not benefit from them. I
am of the view that the terms of Section 3(2) are wide enough and the entire
Regulatory scheme drafted in such a manner as not to prohibit the Director from
seeking such performance guarantees, and they seem to me to be particularly apt
in the start up years before full roll out of a network is complete. I do not
find that the Evaluators approached the matter in an incorrect or illegal
manner and I find that they were not biased in the approach adopted.
F.
FAILURE TO PROBE THE AT&T WITHDRAWAL
The
background to this allegation of bias arises from the fact that when the Meteor
application was filed, it was accompanied by a letter dated the 6 April, in
which the statement (already quoted in full above) appeared, including:
"AT&T
will not be taking up the equity interest . . ."
It
would appear that, for whatever reason, the Meteor application was prepared and
finalised at a time when it was agreed or thought likely [it is unclear which]
that AT&T would have an equity share in the consortium, of 10%, with an
option to acquire a further 20% in certain circumstances. The application was
remitted to the Director with the unaltered position of AT&T still
remaining in the bid documents. I assume, for the purpose of this judgment,
that there was simply an insufficient amount of time, coming up to the closing
date, to alter the application so as to delete all references to AT&T as an
equity share holder in the consortium. The Evaluators recognised in the
Evaluation Report itself that this left them in a difficult position, being
faced with a bid which had a number of references to AT&T, in that
shareholder capacity, but with the job of evaluating the bid without any
AT&T equity involvement.
It
was decided by the Evaluators:
(a)
that they would evaluate the bid as if AT&T's name had not appeared as a
shareholder in the consortium at all;
(b)
after consideration of the matter at a Steering Group meeting of the 23 April,
1998, that is to say, the first Steering Group meeting after the closing date
for bids, that no questions would be put to Meteor on the reasons for the
withdrawal of AT&T. What the Steering Committee actually record is:
"AMI's
draft written questions to both applicants were reviewed and slight amendments
made. It was greed that applicants be asked to answer certain priority
questions by the following Wednesday, with other questions to be answered by
Friday. In relation to the AT&T involvement in the Meteor consortium, it
was agreed simply to ask in what proportion the 10% equity attributed to
AT&T would be taken up by the other consortium members. Account would be
taken in each evaluation group of the fact that AT&T were no longer
involved in the consortium and any reference in the application would be
disregarded."
And
in addition, there is one other matter recorded on the AT&T issue under
Item 8 -- Other issues arising from reading of applications:
"The
AT&T issue was again mentioned under this item. AMI said that in a beauty
contest only the material contained in the application and clarifications
contained in answers to written questions could be evaluated. For this reason
no further information should be sought from Meteor on this issue, other than
the question of equity."
Orange
accepts that it was a reasonable approach of the Evaluators to ignore all
references to AT&T in the bid in seeking to deal with an application which
had a large number of references to AT&T in it. However, Orange contend
that it was biased of the Evaluators to fail to probe the reason why AT&T
withdrew. It was contended at considerable length on behalf of Orange, both by
Mr Young and by Mr Wigglesworth that there was an inexplicable failure on the
part of the Evaluators to explore why AT&T withdrew and also that it was
incumbent on them to do so, even if there had been no mention in newspapers of
a statement allegedly made by a Mr Woo of AT&T in connection with the bid,
alluding to a claim that AT&T had not had an opportunity to carry out a due
diligence exercise.
The
Director defended her position by saying that such exploration by the
Evaluators would infringe the Rules of the Competition, in that it would
(a)
permit new material to be introduced by Meteor;
(b)
hinder the Evaluators in ensuring that one of the existing consortium members
would take up the AT&T share;
(c)
allow a situation to develop where an outside shareholder might take up the 10%
previously apparently held by AT&T.
It
was submitted by Orange however, that:
(a)
the Evaluator's contention that they were at pains to seek to "box in" the
existing members of the consortium, and
(b)
the Evaluator's contention they were at pains to prevent a situation developing
where an outside shareholder could take up the 10% AT&T equity, if there
were any probing, is entirely at odds with the covering letter to the bid which
made it clear that the AT&T shareholding would be taken up "by the existing
consortium members". This is what the letter of the 6 April states. Orange say
therefore that any attempt by Meteor to introduce a new shareholder could be
readily rejected by the Evaluators, as being clearly new material outside the
express scope of the Meteor bid.
It
is further submitted by Orange:
(c)
that the Evaluators' contention that they did not wish to allow Meteor smuggle
in "new material" by means of the back door did not hold weight, since the
Evaluators were well in a position to ignore any such new material, or
distinguish new from existing material, and had done so on many occasions.
(d)
that the Evaluators' contention that probing would have permitted Meteor to
present the withdrawal of AT&T in the best possible light, was an untenable
contention, since the absence of any probing meant that the withdrawal was, in
the event, presented in the best possible light, that is to say in an entirely
neutral light;
(e)
That although the stated position of the Evaluators was that they ignored the
references to AT&T, nevertheless the Evaluators failed to do so. It is
argued by Orange that the Evaluation Report (at p 58) indicates that 5 of
Meteor's 18 key personnel were going to come from AT&T. Orange contend that
the attempt by witnesses for the Director to suggest that these 5 personnel
were not those same AT&T originally included in the Meteor bid, when it
provided for an AT&T equity involvement, was untenable.
Orange
have one further this argument arising from the AT&T position. While the
AT&T withdrawal was dealt with in the above manner by the Evaluators,
nevertheless, certain continuing input was to come from AT&T. In relation
to that input, Orange alleges that the Evaluation Report was biased in that it
wrongly viewed what was on offer from AT&T as having some value. The Report
states that "AT&T had provided a signed commitment to back up the
consortium", which is the letter of the 6 April. The conclusion drawn by the
Evaluators in the Report was that "although the terms and conditions of the
commercial agreement were not presented" the information provided on the
participation was considered "credible ". It is submitted by Orange that this
statement suggests to the Director that the Evaluators knew of or had been told
that a commercial agreement in fact existed between the parties, and only its
terms were not "presented", ie, furnished to the Evaluators.
It
is suggested there was no evidence whatsoever of any concluded agreement or
terms of any agreement existing between Meteor and AT&T, and Orange argue
that there was no tenable justification furnished in evidence to the Court for
the conclusion that AT&T's participation was "credible".
In
the circumstances Orange says the Court must be compelled to find that its
inclusion in the Evaluation Report was for the purposes of providing comfort to
the Director in relation a very uncomfortable situation for Meteor, bearing in
mind that it was accepted by the Evaluators that the absence of AT&T
created a problem for Meteor.
So
far as this last matter is concerned, the Director responds by arguing that the
bona fides of the AT&T involvement in Meteor's rollout was evidenced by the
presence of a senior AT&T executive at Meteor's oral presentation. Even if
the Evaluators could have taken into account the comments of Mr Woo (referred
to above), such presence would have negated any doubts which the Evaluators had
about its stated involvement in Meteor's business plan.
It
is also argued on behalf of the Director that the reference to AT&T
personnel was a reference to their absence (although it is suggested this is
inelegantly expressed. It is said the Evaluators had every justification to
inquire about who within the consortium was taking up the AT&T shares,
since the Evaluators had to know which member of that consortium was taking up
the share. It is said this is entirely different from probing the withdrawal.
This
last submission on behalf of the Director concerning the AT&T personnel
appears to me to be at odds with what was said by Mr Andersen in evidence. He
was unable to say from where the information concerning the AT&T personnel
was acquired and the Orange argument appears to be more in line with the fact
that in the Meteor bid there was a specific reference to five key personnel
coming from AT&T, at a time when AT&T had an apparent equity
involvement in Meteor. It would be quite coincidental, and nowhere supported by
any evidence, to find that another five key personnel from AT&T were being
made available as part of AT&T's technical commitment as described in the
covering letter of the 6 April.
Meteor
argued essentially (a) that it was up to the Evaluators to decide how they
would approach the question of the withdrawal of a party in the circumstances
in which this arose in the case of AT&T, (b) that there was credible
evidence from Professor Braunstein, a person of some considerable experience in
the evaluation of tenders such as this as to the appropriateness of the manner
in which the Evaluators actually dealt with the matter, and (c) that the
Evaluators were entitled to have regard to the presence of an AT&T party at
the oral presentation.
It
seems to me that the Steering Group makes it clear, and it was confirmed both
in the Evaluation Report and in the course of evidence from the Director's
witnesses, that the withdrawal of AT&T was, to say the least, difficult and
embarrassing for Meteor. It would have been easier for everyone if it had been
possible for Meteor to have redrafted its application so as to delete all
references to an AT&T equity involvement prior to the closing date and the
bid confined to the continuing technical involvement reflected in the covering
letter. But the very late withdrawal of AT&T, which must have been the
case, does not mean that this was in some way sinister, and this despite Mr
Woo's alleged statement concerning due diligence. With the best possible
intentions in the world, a large corporation may well enter and continue
negotiations right up until the very last minute, and for a myriad of reasons,
withdraw from negotiations, even for the very simple reason that the lawyers
have not had sufficient time or opportunity to finalise matters.
The
Evaluators were entitled, in my view, both to ignore the appearance of AT&T
as an equity partner -- which Orange accepts -- and also to continue the
evaluation on the basis that the withdrawal would not be probed. The matter was
fully considered by them and the approach adopted, according to the minute of
the Steering Committee set out above after the advice of Mr Andersen on the
matter. It is not, in my view, for this court to say that, from several
possible approaches suggested by Orange, AMI or Meteor, only one particular
approach is acceptable.
In
my view this approach was not biased in favour of Meteor nor against the
interests of Orange.
G.
AN POST
An
Post came into the picture as part of the Meteor proposals on an overall
distribution scheme. The alliance was presented as "a cornerstone" of its
distribution plan. This distribution plan was evaluated by the Evaluators under
the dimension "Marketing" and more specifically under the heading "Strength of
Distribution Channels". Under this indicator, Meteor were awarded a "B" and
Orange was awarded a "C".
Orange's
case on this is as follows:
The
Evaluators' Report (page 69)) identified and found that Meteor's business case
was dependent on obtaining its proposed volume of subscriptions and traffic.
What the Evaluation Report actually stated, vis a vis the Meteor business plan
was:
"The
business case stands or falls on the supply of sufficiently high volumes of
subscriptions and traffic at the expected commercial terms."
While
the An Post issue is raised also in a serious manner under the reasonableness
claim, having regard to the above extract, it is Orange's case that the An Post
arrangements were deserving of significant probing, that no such probing took
place and that the Evaluators were biased in favour of Meteor in failing to
probe while considering Orange's business plan as not being as favourable.
Orange
says that the An Post distribution plan was called a "strategic alliance" and
it is argued by Orange that if it did not, in fact, exist, then the Evaluators
should have been gravely concerned about this, given that the alleged strategic
alliance was mentioned in terms which made it clear it was a cornerstone of
Meteor's plans, in the bid document. Orange say that, coupled with the AT&T
intended involvement and its sudden withdrawal, An Post was presented as being
Meteor's "strategic partner" and that absent the AT&T equity involvement,
its bid was significantly suspect, since the dual AT&T and An Post
involvement were crucial to its application.
It
was clear both from the Evaluation Report, and from the evidence tendered, that
there was no commercial arrangement in existence between An Post and Meteor, or
no form of concluded agreement. Neither were any signed heads of agreement in
existence.
Orange
say that, contrary to what ought to have occurred, the Evaluators proceeded on
the basis that the An Post idea was a good idea. Orange say that while it was
suggested in the evidence by Ms Finn and by Mr Andersen that that idea gave
Meteor only a slight advantage, nevertheless the actual Report relies
substantially on the An Post alliance as giving Meteor a significant advantage.
So far as the Evaluation Report is concerned, the following extracts are relied
on by Orange as evidencing the substantial reliance on An Post:
(a)
In the introduction section of the report under the heading "The Applicants" it
is stated: "Meteor has entered into negotiations on a strategic alliance with
An Post;"
(b)
Under the same introductory section of the Report, under the heading "The Basic
philosophy behind each application" stated:
Moreover,
Meteor has given its application the "Irish touch" notably through the expected
strategic alliance with An Post. This vehicle is proposed to be the vehicle for
a number of products and services to the mass market, as well as one of the
keys to the opening up of new types of distribution channels."
(c)
Under the heading "Strength of distribution channels (5.2.5)", it is stated:
"Meteor has planned a comprehensive network of channels consisting of the 1900
An Post post offices spread over the country, "Meteor is awarded a "B" as it
has carried out more preparatory work and has developed a new distribution
channel in the form of An Post which fits well into Meteor's mass market
approach."
(d)
Under the heading "Approach to the mass market (5.2.8)"' it cites from Meteor's
bid as follows: "Meteor will provide accessible services and customer care
through innovative channels in the rural and urban areas of Ireland . . ." and
further states: "Furthermore, Meteor has planned a comprehensive distribution
channel network also covering rural areas through a strategic alliance with An
Post, . . .". In the Summary Report furnished after the oral presentation, and
before the Director when she made her decision to accept the Evaluation report,
the following comments are found as to the An Post distribution involvement:
"Meteor
will set up a nationwide distribution network. Through its proposed strategic
partnership with An Post, Meteor will have a presence in every town in the
country. 50% of the public visit their local post office at least once a week."
In
the same summary, in answer to a question posed by the Evaluators Meteor is
recorded as: "Meteor replied that the An Post outlets were a cornerstone of its
plan and that outlets would be used to promote and publicise the brand."
Orange
point to the fact that Mr McQuaid conceded in evidence that the Evaluators
failed to probe whether or not the supposed agreement would be beneficial as a
distribution plan in that the Evaluators did not assess whether or not Post
Offices would be appropriate places for distribution of phones. ET.33, p 671.
On
Meteor's behalf Professor Braunstein of the United States suggested that Post
Offices would be used mainly for prepaid cards. Orange say in answer to this
that such prepaid card offerings amounted to 25% of Meteor's proposed business
plan, and therefore that the cornerstone of its distribution network appears to
be directed to only that 25% customer base.
It
is also contended for by Orange that there was no attempt to investigate the
problems for Meteor's use of Post Offices in areas of the country for which
Meteor was not providing coverage. Further, they allege an inconsistency
between what was said in the Meteor bid and in a letter of the 1 May 1998 from
Meteor to the Director, and the position presented at the oral presentation by
Mr Hynes of An Post. Again this inconsistency, say Orange, was not probed.
[T.33, p 6'7].
Orange
submitted that there was no basis for marking Meteor up on the basis of this
so-called plan and marking Orange down for not having such a similar plan in
place, in the absence of any probing of the plan itself, and that this
evidenced one-sidedness and bias on the part of the Evaluators in Meteor's
favour.
It
was conceded by the Director that Mr McQuaid agreed that little attention was
paid to the letters in the appendix (including the one of the 18 March from An
Post). That letter set out, in general, the type of services which An Post
subsidiaries provide, although not on an exclusive basis.
He
also suggested that considerable and justifiable weight was given to the fact
that an An Post representative was in attendance at the oral presentation, and
had indicated that the approach to Meteor had taken place at the initiative of
An Post.
But
the Director contends through Ms Finn and Mr Andersen that the amount by which
Meteor were marked up having regard to the proposed An Post distribution plan
was marginal.
One
or more witnesses for the Director stated that they gave consideration to the
fact that not all Post Offices would be used. The Director also argues that the
alliance was only one aspect of the Meteor distribution plan. As to the absence
of any signed agreement, it is said:
(a)
the Evaluators were well aware that the alliance had not come to fruition, and
described it therefore as "proposed";
(b)
in the real world it takes time for major enterprises to consummate legal
agreements in the nature of joint ventures;
(c)
the fact that this had not been done as at the date of the opening of the bids
could give no rational grounds for concern.
The
Director also argues that it is fallacious for Orange to allege that An Post
could only be used for the sale of prepaid packages, and it is undoubtedly the
case that the Meteor bid makes it clear that a wide range of plans would be
available from Post Offices.
As
concerns coverage, the Director argues that since most post offices are in
locations where there are at least significant amounts of population, the fact
that Meteor chose (like Orange) not to provide coverage in remote geographical
areas is of no significance.
Finally,
the Director argues that as to the alleged inconsistency between the letter of
the 18 March 1998 and the presence of the Chief executive of An Post, the
Evaluators were entirely reasonable in relying on the latter as (a) Mr Hynes'
position in the organisation bore no comparison to a division manager such as
the letter writer, and, being later in time, Mr Hynes' description of the state
of play clearly reflected the more up to date evaluation of the An Post --
Meteor relationship
Meteor
argue that the An Post issue is really a reasonableness issue rather than a
bias issue, and that there was evidence before the court from Professor
Braunstein that he considered the approach by the Evaluators to be "exactly the
right set of standards to use." [T.41, p 66] I have to say that I do not quite
understand what is meant by this answer, but take it to mean that he considered
the An Post issue not to have been dealt with in a biased way.
My
conclusion in relation to the issue of the An Post distribution plan and its
place in the overall Evaluation Process and in particular as to whether any
bias existed in the approach of the Evaluators to Meteor's proposals is as
follows:
(a)
The An Post involvement was one which was attractive to the Evaluators, and
they were fully entitled to be attracted to it.
(b)
If the An Post plan had been at the stage that heads of agreement had been
reached, even expressed in conditional terms, I can see little objection to the
Evaluators considering the plan to be a significant contribution to Meteor's
bid.
(c)
But the objection which is taken by Orange to the An Post involvement at the
bias stage is based on the fact that, absent any terms or conditions being in
existence, and being only a proposed plan, it should have been probed, rather
than taken a mere face value. Orange's argument is based on the combination of
the fact that (i) Meteor based its bid fairly and squarely on an equity
involvement for AT&T, and (ii) Meteor also, in combination with (i) had, as
the cornerstone of its distribution plan, a proposed or possible strategic
alliance with An Post.
(c)
Orange's argument is that, when one strategic limb of the foundation to its bid
is removed, as occurred in the case of AT&T (whose withdrawal was also not
queried or probed), then it was essential to probe the strength of the An Post
"alliance" to see if, in fact, it had the value ascribed to it by Meteor.
(d)
There is no doubt but that it was not probed, as to value. It was said to be a
"good idea". While the Report refers to all 1900 An Post outlets, it was said
in evidence that only some reasonably smaller number were considered as likely
outlets.
(e)
Of course, the court is at the significant disadvantage of not having any
record whatsoever of the decision of any of the Working Groups on this, or any
other issue, and it is scarcely surprising if witnesses, as is admitted in the
written submissions of the Director, in being asked to recall matters arising
well over one year ago, cannot recall with certainty the consideration given to
the matter.
(f)
I accept, so far as it goes, the veracity of witnesses recollections on the
matter. But it seems to me to be entirely at odds with what is actually said,
both in the Evaluation Report and in the Summary report of the oral
presentation. It is difficult to reconcile the clear statements in these
reports, concerning the extent of the use of the entire Post Office range of
outlets, with statements that, in fact, a much smaller range was actually
considered at the Working Groups.
(g)
Given the extent of the exchanges on the draft reports between Dublin and
Denmark, I find myself in difficulty in accepting fully the recollection of the
witnesses, in the absence of any written documentation and in the face of the
unqualified nature of the Evaluation report statements. I find that the report
concluded that, so far as An Post is concerned, there was to be use of all 1900
post office outlets, that the An Post alliance formed the basis for a very
favourable result to Meteor, that there was, in fact, no probing of the value
of this distribution plan, in the absence of any documentation confirming its
legal basis, and that the Evaluators used this alliance in support of its
position in favour of Meteor and against Orange.
I
reject the contention of the Director that the Evaluators were entitled to have
regard to what is submitted to be the "up to date" position of the An Post
Meteor strategic alliance as stated by Mr Hynes at the oral presentation
because this seems to me to be the very thing which the Evaluators have said
cannot be done, ie, new material taken into account after the closing date.
However, does all of this amount to bias again Orange? I think not. I am of the
view that the An Post matter is a pure or mainly reasonableness issue and not a
serious bias issue, and I propose to deal with it under that heading.
H.
NATIONAL ROAMING
Roaming
is a concept by which one service company operating in one area makes
arrangements with a provider of a corresponding service in an adjoining or more
remote area by which the customers of the first company may "roam" on the
network of the second company, usually for a fee. In the context of mobile
telephony, this usually occurs where one company -- for whatever reason -- does
not have sufficient network coverage of its own to service all its customers'
needs. In the absence of a roaming arrangement, a person making a call may lose
the call if he travels outside the network of his provider or server company
and there is no arrangement in place with another company which permits a
seamless move for the call from one area to another. This is my understanding
in simple terms, of what roaming is and why it is needed at times.
A
more usual occurrence might be where a customer in Ireland wishes to make a
call on his phone to, say, England. He may not be able to do so unless there is
an arrangement in existence with another mobile phone service provider on whose
network he is permitted to roam, in exchange for a fee. A corresponding
situation might be where a caller phones while travelling between Cork and
Kerry, but there is no coverage in Kerry by his service provider. In the
absence of roaming arrangements, the call will be lost on moving into the
unserved area. Other examples equally come to mind. There are, in the event,
two types of roaming, national and international.
It
is likely that the need for national roaming is more urgent, for a new service
provider, while that company is getting its own network up and running,
although, depending on the extent of that network, national roaming might be
needed or desirable even after that time. This aspect of Orange's claim
concerns only national roaming. It is important also to point out that, in some
countries, national roaming can be imposed by legislation, by which is meant
that each of the operating companies is obliged to permit roaming on its
network by other companies' customers, and vice versa. Such an arrangement does
not exist in Ireland, and during the course of the Questions and Answers in
February 1998, referred to above in when the issue of compulsory national
roaming was raised, it was made clear by the Director that Applicants should
not assume that any national roaming arrangements would be imposed.
Notwithstanding
the foregoing, bidders were free to enter into national roaming agreements, if
these could be negotiated with the two incumbent companies, and were free to
include in their bids, information on such national roaming arrangements. But
it was made clear in the tender document that national roaming could not be
utilised by the bidders for the purpose of meeting the minimum coverage
requirements imposed upon them by the tender.
Against
that background, Orange submit that Meteor's bid was reliant on national
roaming, notwithstanding that Meteor sought to suggest otherwise. It was
submitted by Orange that there are numerous references to national roaming in
the Meteor bid. They say that despite this, it is unclear what the Evaluators
thought the Meteor bid was saying in relation to national roaming.
Orange
point to the fact that the minimum coverage requirements for the licence were
80% of population after 4 years. Meteor were required to build out a network to
that extent. They were evaluated as providing 85% coverage after four years
(being static thereafter). Orange say it is to be assumed that, having regard
to the bid terms, Meteor intended to utilise national roaming in some form and
it is suggested by Orange that Meteor's business case could not be supported,
in terms of high volume of subscription and traffic, if it was to be so
dependent on national roaming, when both the incumbents, Esat and Eircell, were
already established on a nationwide basis and would have no reason, absent
legislative compulsion, to enter any such arrangement with Meteor. It is
alleged by Orange that the Evaluators failed to appreciate this matter and
failed to see or assess its impact on customer perception of the offerings of
Meteor and on its marketing case.
It
is alleged by Orange that questions should have been put to Meteor. [T.25, p
671, and that the failure to do so was bias against Orange and in favour of
Meteor.
The
Director says that as to bias, and national roaming, it was clear from the
Meteor bid that Meteor was not, in fact, relying on national roaming to achieve
either (a) the minimum coverage or (b) its total planned coverage, and that
therefore no question of bias arises. Meteor supports this contention and says
further:
company
and there is no arrangement in place with another company which permits a
seamless move for the call from one area to another. This is my understanding
in simple terms, of what roaming is and why it is needed at times.
A
more usual occurrence might be where a customer in Ireland wishes to make a
call on his phone to, say, England, he may not be able to do so unless there is
an arrangement in existence with another mobile phone service provider on whose
network he is permitted to roam, in exchange for a fee. A corresponding
situation might be where a caller phones while travelling between Cork and
Kerry, but there is no coverage in Kerry by his service provider. In the
absence of roaming arrangements, the call will be lost on moving into the
unserved area. Other examples equally come to mind. There are, in the event,
two types of roaming, national and international.
It
is likely that the need for national roaming is more urgent, for a new service
provider, while that company is getting its own network up and running,
although, depending on the extent of that network, national roaming might be
needed or desirable even after that time. This aspect of Orange's claim
concerns only national roaming. It is important also to point out that, in some
countries, national roaming can be imposed by legislation, by which is meant
that each of the operating companies is obliged to permit roaming on its
network by other companies' customers, and vice versa. Such an arrangement does
not exist in Ireland, and during the course of the Questions and Answers in
February 1998, referred to above in when the issue of compulsory national
roaming was raised, it was made clear by the Director that Applicants should
not assume that any national roaming arrangements would be imposed.
Notwithstanding
the foregoing, bidders were free to enter into national roaming agreements, if
these could be negotiated with the two incumbent companies, and were free to
include in their bids, information on such national roaming arrangements. But
it was made clear in the tender document that national roaming could not be
utilised by the bidders for the purpose of meeting the minimum coverage
requirements imposed upon them by the tender.
Against
that background, Orange submit that Meteor's bid was reliant on national
roaming, notwithstanding that Meteor sought to suggest otherwise. It was
submitted by Orange that there are numerous references to national roaming in
the Meteor bid. They say that despite this, it is unclear what the Evaluators
thought the Meteor bid was saying in relation to national roaming.
Orange
point to the fact that the minimum coverage requirements for the licence were
80% of population after 4 years. Meteor were required to build out a network to
that extent. They were evaluated as providing 85% coverage after four years
(being static thereafter). Orange say it is to be assumed that, having regard
to the bid terms, Meteor intended to utilise national roaming in some form and
it is suggested by Orange that Meteor's business case could not be supported,
in terms of high volume of subscription and traffic, if it was to be so
dependent on national roaming, when both the incumbents, Esat and Eircell, were
already established on a nationwide basis and would have no reason, absent
legislative compulsion, to enter any such arrangement with Meteor. It is
alleged by Orange that the Evaluators failed to appreciate this matter and
failed to see or assess its impact on customer perception of the offerings of
Meteor and on its marketing case.
It
is alleged by Orange that questions should have been put to Meteor. [T. 25, p
67], and that the failure to do so was bias against Orange and in favour of
Meteor.
The
Director says that as to bias, and national roaming, it was clear from the
Meteor bid that Meteor was not, in fact, relying on national roaming to achieve
either (a) the minimum coverage or (b) its total planned coverage, and that
therefore no question of bias arises. Meteor supports this contention and says
further:
(a)
that there was nothing in the Evaluation report to suggest that the Evaluators
interpreted the Meteor coverage as being dependent on national roaming.
(b)
there were explicit statements both in the Meteor bid and in the oral
presentation that Meteor was not so dependent;
(c)
that it would be wholly wrong for the Evaluators to interpret Meteor's
application as being dependent or national roaming or to make any assumption in
that regard.
(d)
there was no basis on which the court could conclude that the Evaluators acted
incorrectly in relation to the Meteor proposals so far as national roaming
might impact on them;
In
the course of submissions, Orange relied on an extract from the "Tariffs and
Marketing" section of the Meteor bid. The particular statement read: "As Meteor
rapidly builds out its network, the need for national roaming agreements will
be reduced but not eliminated." It was argued by Orange that this statement
made it clear that Meteor intended at all times to have a dependence on
national roaming. Meteor argue that this statement has been taken out of
context by Orange, cannot override the clear and explicit statements in the
Technical Section of Meteor's bid, and that properly understood all that it
means is that Meteor recognises the desirability of national roaming agreements
if they can be negotiated, so long as there is any area of the country which is
not covered by Meteor's proposed roll out. Meteor argues that it recognised the
uncertain nature of negotiating roaming agreement, and since it clearly
recognised this, it would make no sense to be reliant on those very agreements
for its own plan. And finally Meteor says that its financial plan was in no way
dependent on national roaming, and that suggestion that it was, is without
foundation. My conclusion on this aspect of the Orange case is that there is no
evidence of bias on the part of the Evaluators in relation to national roaming.
Although
I accept that parts of the Meteor document could be interpreted in a particular
way, I am satisfied that a more sensible reading of the document -- which also
seems to be the manner in which it was read by the Evaluators -- makes it clear
that, so far as technical roll out was concerned, Meteor was not dependent on
national roaming arrangements existing, so far as its minimum coverage was
concerned. Nor am I satisfied that, even in relation to its full coverage over
the planning or roll out programme it was dependent or reliant on national
roaming. I am satisfied that the Evaluators did not themselves consider that
Meteor was so reliant, and I am of the view that they rightly came to this
view. In the circumstances I find no bias on the part of the Evaluators in
respect of national roaming.
I.
CAPITAL EXPENDITURE (CAPEX)
Orange
contends that the Evaluators failed to notice or ignored the difference between
the capital expenditure (capex) per traffic minute for Orange and Meteor, in
that Orange's capex per traffic minute remained 3 times as high as that of
Meteor over the 15 year period of the anticipated licence. Mr Young on behalf
of Orange said that these figures should have rung alarm bells, but the
evidence from Mr McQuaid [T.33, p 41] was that the Evaluators simply accepted
the assumptions underlying the Meteor projections at face value. Orange submit
that this was a biased approach and an attempt to shore up any problems for
Meteor.
The
Director says that there is no explanation given by Orange as to why alarm
bells should have run, and says that in any event, the figures were, consistent
with Orange's relatively capital intensive rollout plan, which was heavily
reliant on DCS. The Evaluators were concerned, not with the fact that Orange's
CAPEX was high relative to Meteor's, but rather that it was high in its own
right, ie, that it tended to over-invest in its proposed network.
The
Director also argued that acceptance of the underlying assumptions was quite
proper as there would be neither the time nor the necessity to investigate the
underlying assumptions.
Meteor
argue that no bias exists under this heading. It points to the fact that the
Evaluators took the initial view as to the reasons for the higher figures from
Orange, but did not allow the matter rest at that. Rather, the Evaluators
carried out a supplementary test, which evidenced a preparedness on the part of
the Evaluators to investigate this matter fully.
I
find I am in agreement with this last submission, and there was no bias on the
part of the Evaluators as to the manner in which they dealt with this heading.
Again, it is indicative of a difference in approach, in a situation where more
than one approach is utterly acceptable.
J.
CHANGES TO THE DRAFT REPORTS
Another
of the serious claims made by Orange on the issue of bias was that alterations
were made to the early drafts of the Reports in order to obliterate or mask an
otherwise biased approach of the drafters. To understand this, one has to know
something about how the drafts of the Reports apparently came about.
(a)
There were 12 Working Group meetings on the 5, 6 and 7 May 1998. These were the
Working Groups which I have previously mentioned. Each meeting took place over
a two or three hour period from 9.00 am to 5.00 pm, one following on from the
prior one, but tariffs were allocated two separate 2 hour periods, because of
the importance which the Evaluators attached to tariffs.
(b)
Each of these meetings was chaired by a chairman, an AMI appointee!
representative. The only chairman who gave evidence was Michael Andersen, who
himself chaired one working group, that on financial sensitivities. Most of the
meetings were chaired by Michael Thrane, another member of the AMI team. He did
not give evidence.
(c)
So far as Mr Andersen was concerned, he personally drafted that portion of the
draft report which covered the work of the working group which he chaired. He
did so, he said, from a combination of memory and some short notes he had of
the meeting and he did the work immediately after the meeting, when he returned
to Denmark. He gave evidence that he assumed that the other chairman did the
same, with the assistance of others in the AMI team or their employees or
consultants, but did not know for certain that this was so.
(iv)
Unfortunately, the Court did not have before it any of the notes taken at these
working group meetings by any of the chairmen, nor even any of the decisions
made by the working groups.
(v)
There was available three charts, of the flip variety, on which were written
sets of indicators, awards and weightings. The evidence was that these were
probably made up at the commencement of 3 of the Working Groups, or just
beforehand.
Before
considering these in detail, there is one more matter which may be relevant for
a consideration of these complaints. While it was originally intended that the
Chairman of each of the working groups would maintain the minutes of those
groups, and may indeed have done so, all of the working documents of AMI were
destroyed, in the sense that they were either shredded or in some other way
disposed of, either after the first drafts of the report were prepared, or else
after AMI considered (having consulted with the ODTR) that its contribution to
the competition had come to an end.
It
appears to be the case that AMI took these steps, or at least the last step, at
a time when it thought that the Director's office had suitable or appropriate
records of all material data concerning the competition. What however, is very
clear is that there was, at the time when these proceedings were commenced, and
probably for some time before that, and certainly well prior to the date of the
refusal by the Director to grant a licence, no records of the actual decisions
of the Working Groups, save for the first drafts of the Evaluation Report
(which do not on their face purport to record the findings of the Working
Group, as such), and of the above charts (which were discovered somewhat late
in the day after I commenced hearing the case.
In
the absence of any records of the Working Groups, and in the absence of any
notes of the Working Groups, it would have been very helpful to the Court to
have had the evidence of Mr Thrane who chaired the vast majority of the Working
Groups. Witnesses on several of the Working Groups gave evidence that they
believed the drafts reflected what was decided by the Working Groups. Of course
a very long time has passed since then, the Working Groups were, I am sure,
intensely packed with discussion or debate, since the evidence was that this is
how these sessions actually operated, and one ran immediately after the
previous one. It would be quite unfair to expect witnesses to say with
certainty that the drafts were absolutely accurate of all that occurred at the
Working Groups. Indeed, even now, it is impossible to know whether it is the
drafts or the final versions which accurately reflect the decisions taken at
the Working Groups, although it must also be said that at its final meeting in
June 1998, the Steering Group adopted the final version of the Evaluation
Report.
(vi)
Sometime in late May 1998 about a fortnight after the meetings and the oral
presentations a first draft of the first part of the Report -- that is to say,
that part of the Report which did not include the Appendices -- was forwarded
to the Director's staff and copies were made and sent to various members of her
staff for review.
(vii)
Amendments were made or suggested, and in some cases comments were inserted in
margins, and eventually, either directly or through John McQuaid, the comments
or some of them and the amendments, or some of them, found their way back to
Denmark, and a further draft was sent in early June, when the same process was
repeated again.
(viii)
Eventually a final draft was prepared, again in Denmark, and that final version
was approved or adopted by the Steeling Group on the 11 June.
Orange
contend that several changes were made to the draft report so as to reduce its
otherwise biased tone. However, Orange in particular complains about changes in
the draft report which concern the financial solidity findings in respect of
the Meteor consortium. I propose to deal with the general complaint of changes,
and deal with the issue of financial solidity findings separately. As to the
general complaints made, Orange says:
(a)
A sentence was deleted that Orange would not be tied to any licence requirement
on tariffs. [T.32, p 69-80];
(b)
A change was made to say that the withdrawal of AT&T "on the closing date"
should be "before the closing date";
(c)
A phrase that Meteor's projection were in line with the "most" optimistic
projections was altered to become "more" optimistic
(d)
The original alliance with An Post was described by the Danish drafters as a
fact, and the ODTR had to remind the drafter that the alliance was only a
proposed alliance. The explanation for this was that the draft was done in a
hurry.
(e)
In the first draft report it was stated that because Orange viewed the [Irish]
network as an essential part of its United Kingdom and Northern Ireland
networks it "consequently" had no intention of building up an ownership based
consortium with Irish partners. Orange point to the fact that the word
"consequently" was then removed from the final report, Orange says to avoid the
otherwise clear linkage between the two issues.
(f)
The lack of intention to float shares on the Irish stock exchange was changed
to include the words "in the application" because such an expression had been
given at the oral presentation.
O'Gorman
Orange's approach to tariffs in the original draft was stated to be
"unprecedented" which was altered to "atypical" which word was then deleted and
Orange were stated to be "credible". Orange say that Mr McQuaid suggested the
word "unprecedented" may have been an error [T.32, P 981 but that Mr Andersen
confirmed in evidence that it was exactly what he meant.
(h)
Orange also say that Mr McQuaid was uncomfortable with the suggestion made to
him that Orange might not get the licence if discussions with Meteor were
unsuccessful IT 32, p 108, 1.
The
Director states in reply that there was a more than satisfactory "audit trail"
to demonstrate the thought processes of the Evaluators and, in any event, all
that is required according to O'Keeffe v An Bord Pleanala [1993] 1 IR 39 is
that there was material before the Director "which would justify her" in coming
to a decision and not material which actually did justify her arriving at the
conclusion which she reached.
The
Director says that, against that background, there is more than ample evidence
to illustrate the manner in which the final decision was arrived at. The
Director made no submissions separately on the above individual matters
complained of. I will deal with the question of a so-called 'audit trail'
separately in this judgment, if necessary.
On
a more serious basis than much of the foregoing complaints, but I understand,
without resiling from the above, Orange contends that the changes made in the
"financial solidity" indicators, considered below, were such as to cloak the
original views of the Evaluators that the Meteor consortium was financially
very weak and so that the Evaluation Report would not be so obviously
disadvantageous to Meteor.
To
understand this serious allegation, I have to explain the markings and the
history of the drafts. This aspect of the Report is found at pages 50 and the
following, as part of the section concerned with "Financial and management
aspects". Under the dimension "Solidity" four individual indicators were
established, including "Guarantees from Backers" and "Financial strength of
consortia members". It will be recalled that there were 12 Working Groups in
all, and one of the Working Groups concerned financial matters. The last
indicator is the one I consider first, and was introduced by the following
words:
"The
financial strength of the consortium members demands a close look at the parent
companies. A detailed description of the consortium is stated in Part I of the
application."
There
then followed a schematic overview of the ownership structure of each of the
bidders, together with an indication of the breakdown of equity ownership in
the hands of each consortium member. Then there follows a list of the key
figure categories (turnover, net income, solvency degree, etc) which were to be
considered by the Evaluators, followed by a comparative table comparing Orange
Plc (ultimate parent of one bidder) and Western Wireless Corporation (majority
shareholder of the other bidder) [Table 18]. There then follows this statement:
"The
figures in table 18 reflect that the companies are in the early years of
operation, where expenditures, especially capital expenditures due to network
roll out, are relatively high and revenues are low, but increasing. This
pattern is considered quite normal for the telecommunications industry .
Although both companies make net losses, differences between them are present."
(emphasis added).
The
description then continues with some further detail on credit facilities,
uncertainties in relation to this, the application of a forward looking
approach (market expectations), the confidence of investors, a list of stock
prices of recent origin, the capitalised market value of each of the above
companies, and so forth. This is then followed by the statement:
"Taking
into consideration the above sub-indicators in the evaluation of the financial
strength of Orange plc, and WWCA in the context of the telecommunication
industry, the following scores were reached. Although having negative equity,
Orange has positive and increasing cash flows and a high capitalised market
value, and the award of a "B" was considered. WWCA is solvent but has negative
and decreasing cash flows, and the capitalised market value is materially lower
than Orange's, and the award of a "C" was considered. However, WWCA represents
only 60% of the ownership of Meteor Mobile Communications Ltd, as described
earlier, and the financial strength of The Walter Group and in particular RF
Communications is less [than] that of WWCA. Accordingly, Meteor is awarded a
"D" and Orange is awarded a "B".
It
will he clear from what is said below that these scores are different from
those which appeared in the original draft which was sent from Denmark, and in
which Orange was awarded a "C" and Meteor a "D".
Just
before I turn to the arguments, there is one other matter which may help
understand these. As I mentioned, there were four indicators under the
dimension "solidity", namely Solvency degrees during the entire planning period
in excess of the minimum requirements
--
Solvency during the critical years;
--
Guarantees from backers
--
Financial strength of consortium members (discussed above).
On
the first two of these, both bidders scored equally, and nothing much turns on
this. On the third indicator, however, according to the final Evaluation
Report, Meteor was awarded a "D" and Orange was awarded a "C". This too is
different from the original draft, and was altered. All the above scores appear
in a chart ( with all the other dimensions).
In
the first draft the chart shows that Meteor was awarded an "E" under the
indicator "Guarantees from Backers". In the final report this award is a "D".
It was argued by Orange that the ODTR (through Karen O'Gorman, who was the
financial expert from the Director's office on the Working Group and who gave
evidence), had no justification for supporting an increase or change from an
"E" to a "D" in favour of Meteor in respect of the indicator "guarantees from
backers".
It
was also argued by Orange that there was also no justification for increasing
or changing the mark of "C" awarded to Orange in the draft to a "B" in the
final report in respect of last indicator "financial strength of consortium
members", nor from increasing Meteor from a "D" to a "C" and then reducing that
"C" back to a "D".
Orange
complain that the suggestion made in the course of evidence that the changes
were in the awards given for the indication "financial strength of consortium
members" as a result of a so-called "narrowing" of the evaluation field, from
that of a "general company" to a "company operating in the telecommunications
field" subsequent to the original meeting of the Working Groups in early May,
subsequent to the oral presentation on the 12 May, and subsequent to the
drafting of the first report, which the Director submitted reflected the
decisions of the Working Groups, was unsustainable, and that the real reason
for the alteration was more sinister.
It
was submitted by Orange that the court would have to conclude that there was an
attempt made, by the process adopted, to ensure that Meteor would not be
presented to the Director as being the consortium which scored the lowest
possible mark "E" in relation to "guarantees from backers" and which ought to
have been the mark awarded in respect of the last indicator "strength of
consortia members", because the Director could not possibly award a licence to
such a consortium, when an expenditure of something in excess of E300 million
was envisaged.
It
was also argued by Orange that, while the category itself only carried 4% of
the overall marks, nevertheless it was clear that the reader of the document
would have had grave concerns about granting a licence to any consortium with
such a poor solidity indicator.
In
order to place these allegations in context, I should now turn to the draft
Evaluation Report and to the correspondence exchanged in relation to the
changes, and the evidence given; before considering the response of the
Director and/or of Meteor to these allegations.
It
is unclear when the first draft went from Denmark to Ireland. However, among
the documents included in the bundle of draft reports is one with a date "
19-05-98", and the draft which I had of the report -- or more correctly part of
the report -- at that time, shows that it was considered by Miss O'Gorman who
made certain amendments to it. The first "full" draft of the entire of the
Report (less the appendices) came to Dublin on the 2 June, by that time the
marks under the third indicator above had been changed, and I will describe the
changes below in some detail.
So
far as I can ascertain, this appears to be the first full report, although
parts were distributed earlier. For example, the Executive Summary was subject
to amendment by Mr Curran by fax of the 28 May with an indication that it had
been received by him "yesterday", and Miss O'Gorman gave evidence of having
received part of the report while she was on leave from the office of the
Director. There was some mix up about the furnishing of all of the material,
due to the fact that some of the drafts appeared to be duplicates, but in fact
included parts of earlier drafts (not then discovered). All this was cleared up
during the course of the hearing, and appropriate further affidavits of
discovery sworn and delivered. I do not in any way criticise any of the parties
on this point, because the documents were very voluminous and the omission a
very understandable one.
The
Financial and Management Aspects commences at page 44 in the copy which Miss
O'Gorman had, although it is clear that she also had pages from an earlier
draft included in the later version, which bore different numbering. In the
earliest draft, the dimension "Solidity" is divided in exactly the same way as
above, ie, four indicators.
There
is no material difference in the text or in the scores or awards under the
first two indicators. Under the third indicator "Guarantees from backers" the
earliest draft shows that the Evaluators awarded an "E" to Meteor and a "D" to
Orange. This award appears in the draft as sent from Denmark and was not
altered at all by Miss O'Gorman nor in any way commented on by her. In fact the
entire of the last paragraph of page 47 (page 4 in the earliest draft) reads,
without amendment or comment, as follows:
"One
could consider Orange a little weaker than Meteor as it has only one financial
backer where Meteor has three financial backers in addition to technical and
international support from AT&T. However, orange has a more qualified back
letter with a banker's review of the business plan compared to Meteor's very
general letters. Therefore, Orange is awarded a "D" and Meteor an
These
scores, or awards, are then transferred to the paragraph at page 52 (page 9 in
the earliest draft), without alteration. When I look at the chart itself in the
original, draft, it too remains without amendment, change or comment, and is
clearly what was originally drafted in Denmark by whoever created this section
of the Evaluation Report. On the first page (44) of the report is the following
comment in Miss O'Gorman's handwriting:
"KO'G
comments given to JMcQ on earlier draft of this section of report"
A
comparison of the draft report under the indicator "Guarantee from backers"
which, in the draft, comprises nine paragraphs, with the equivalent section of
the final report shows that the same run of paragraphs is found in both the
draft which Miss O'Gorman marked up and the final draft, save that there is one
line changed in the final report.
So
far as the final indicator is concerned "Financial strength of consortia
members", the following is the manner in which the conclusions were dealt with
the in original draft:
"Although
having negative equity, Orange has positive and increasing cash flows and a
high capitalised market value, and is being awarded with a "C".
Western
Wireless is solvent but has negative and decreasing cash flows, and the
capitalised market value is materially lower than Orange's. Therefore, Meteor
is awarded with a Compared to the above extracts from the final report, it will
be seen that the final report suggests that "consideration" was given to
awarding one mark as opposed to another, and there is included in the final
report the following additional comment:
"WWCS
However, WWCA represents only 60% of the ownership of Meteor Mobile
Communications Ltd, as described earlier, and the financial strength of The
Walter Group and in particular RE Communications is less [than] that of WWCA.
Accordingly, meteor is awarded a "D" and Orange is awarded a "B".
The
Directors' general response is that the drafts were changed but only so as to
remove the Danish language approach and to clarify unclear statements. On the
general complaints, as I have said, there is little or no response. On the
question of solidity, however, the Director has made a substantial response
which can be summarised as follows:
(a)
As to the indicator "Guarantee from Backers", it is said that after Miss
O'Gorman left on leave, and when Mr McQuaid received the first full copy of the
draft final Report, he considered the original marking of both Orange and Meter
was too severe, although no basis was given for such a view in evidence.
(b)
Mr McQuaid then discussed the matter with Mr Thrane and "it was decided to
raise both Orange and Meteor, to a "C" and a "D" respectively;
(c)
Mr McQuaid stated the above on affidavit in these proceedings, after the
commencement of the hearing, and it is said that he was not cross examined on
the matter.
(d)
It is suggested that even a casual perusal of pages 49 and 50 demonstrates that
the original proposed mark for Meteor would have been exceptionally severe,
given the nature of its three backers and the comments of the Evaluators in
relation to guarantees.
On
the question of the final indicator, which was also altered or changed in the
final Evaluation Report, it is said on behalf of the Director, in defence of
the position that:
(a)
The original approach of the Evaluators was to discount RF Communications and
the Walter Group by reason of their inherent weakness on this indicator and to
evaluate Western Wireless on the basis of its being a 60% shareholder;
(b)
Subsequently, the Steering Group and Miss O'Gorman arrived at the conclusion
that this analysis was incomplete and that regard should be had to the
financial standing of all three members of the consortium;
(c)
Following the receipt of the first full draft of the Evaluation Report on the 2
June, Michael Thrane and John McQuaid had another telephone conversation, the
result of which was that John McQuaid prepared two new texts (A and B) which
were sent, and which, it is said, after further discussions, were inserted into
the draft;
(d)
Text "A" reads as follows:
"Taking
into consideration the above sub-indicators in the evaluation of the financial
strength of Orange Plc and WWCA in the context of the telecommunications
industry, the following scores were arrived at";
(e)
It is argued on behalf of the Director that the new text "clearly shows" that a
decision was taken to narrow the field of evaluation to those of
telecommunications companies, as opposed to other types of companies.
While
the actual figures did not change, it is argued that those figures "were more
impressive" once the field of evaluation was narrowed.
(f)
It is further argued that, having in the circumstances just outlined, given a
"C" to Meteor, a further exercise had to be carried out, to reflect the "drag"
factor which RE and the Walter Group effected on the WWCA score. Text B was
then introduced, which read as follows:
"However,
WWCA represents only 60% of the ownership of Meteor Mobile Communications-Ltd,
. . . and the financial strength of the Walter Group and in particular RE
Communications is less than that of WWCA.
Accordingly,
Meteor is awarded a "D" and Orange is awarded a "B".
O'Gorman
It is said that, because of this last exercise, there was justifiable reasons
for the Meteor score remaining exactly as it was under the original draft
mentioned above, because even though there was a narrowing of the field and an
improvement for Meteor, both RE and the Walter Group were so weak they tended
to drag down the overall Meteor mark.
(h)
It is argued by the Director that Orange's contention is demonstrably
incorrect. It is said besides, that a mark of "E" to Meteor under this
indicator would have been patently unfair, as the major shareholder WWCA is a
robust telecommunications company with strong financial figures.
The
Meteor Response support the Director's contention, and further say that the
contention on Orange's behalf amounts to an allegation of deliberate fraud,
which has not been sustained by the evidence. It is also said that the
allegation ignores the fact that the Evaluators carried out a very detailed
comparative evaluation. If there was an intention to present Meteor's case in
as favourable a light as is contended for by Orange, then a comparative
evaluation could have been done on the basis of the indicators used in the
quantitative evaluation, and any indicator thought to result in a poor scoring
for Meteor could have been eliminated or ignored. Rather, it is argued by
Meteor, the Evaluators selected a considerable number of additional indicators
with the result that Meteor in fact faired badly in respect of many of these.
It is argued by Meteor that the contention by Orange is not supported by what
actually took place.
Against
the foregoing, I find, as a fact, having regard to the draft of the Report, and
the evidence given that the first and certain other drafts were altered. It
seems to me clear that the effect of these alterations is to generate a result
which can readily be perceived to be biased in favour of Meteor and against
Orange.
I
find that the alterations, or some of them, were intended to remove or modify
the otherwise very harsh meaning attaching to many of the phrases or words used
by the drafters. These are set out in some detail above, and the Director has
given little or no explanation, save to say that the drafts suffered from a
Danish language approach, and therefore had to be amended to take account of
this. However, while I accept that some of the amendments were purely of a
language nature, and Ms Finn gave evidence that one of her concerns was to
ensure that the draft did not suffer from any possible disadvantage arising
from the fact that it was drafted in Denmark, I do not agree that this is the
full answer to Orange's case.
In
the first place, on the evidence tendered, it was clear that Mr Andersen had a
very fluent grasp of English, and where he had any hesitation in answering,
clarification of a question generated a clear and very comprehensive answer.
Secondly, all of the chairmen of the 12 Working groups which considered, in
very great detail, the 67 indicators by which the bids were evaluated, and the
content of the bids themselves, were Danish. Next, all of the drafts of the
Report were, in fact, first drafted in English in Denmark, and then sent for
consideration by the ODTR. There was no evidence whatsoever that any of the
members of the AMI team were at any disadvantage by virtue of the fact that the
working language of the entire tender process and evaluation was English. These
processes were considered in great detail at the Steering group meetings well
prior to the closing date of the bids, and both AMI and the Directors own team
were silent on any possible disadvantage arising from the above approach
adopted in relation to drafting.
It
seems to me therefore that there is little evidence to suggest that, for
example, use of the word "unprecedented" by the drafters was intended to be
anything other than what it means in ordinary English, namely, without
precedent, and indeed Mr Andersen who had chosen the word said in evidence that
this was precisely what he intended to say, and he indicated he understood the
precise meaning to be attached to the word. The change therefore to the milder
"a typical" made by Mr McQuaid was a deliberate change, and I believe was done,
even on Mr McQuaid evidence, to reduce the apparent harshness of the drafters'
intention by the use of the word "unprecedented". If not done with that
intention, it certainly could readily be perceived to have been so done.
Another
example is found in the deletion of the word "consequently" linking the
statement that Orange's Irish network, being linked with the United Kingdom and
Northern Ireland networks meant that Orange, the applicant, would really have
no need or desire to find Irish partners. I can find no reason why this would
be done, save to avoid the suggestion, appearing in the first draft of the
report, that there was a connection between the two matters. Indeed, if the
first of the matters of the two originally linked statements, had the meaning
contended for by Orange, which appears to be the meaning on the face of the
words used there, and elsewhere, then the use of the word "consequently" would
make sense, I am of the view that its removal is more likely explained by the
Orange contention than by any suggestion that there was a problem arising from
the drafters being Danish.
Turning
to the two indicators under the "solidity" heading, these are very troubling
matters for me. The allegation is made that the changes were deliberate so as
to avoid a situation where the intended licensee had been awarded such a low
score on two important financial sub indicators, that the Director could not
possibly issue a licence to it. What troubles me greatly is the following:
(a)
The first draft which went to Miss O'Gorman (and presumably to all other
members of the Working Group on Financial Solidity), included the drafters
original recommendation, arising from the decision of the Working Groups.
(b)
On the evidence of the Directors' witnesses who spoke to the issue, it is the
case that, although there are no records of what went on at the Working Group
meetings, and although no decisions (which may have been recorded by the
chairmen) is recorded or available to the Court, nevertheless it was their
claim that the Evaluation Reports reflected the decisions of the Working
Groups. I did not understand their evidence to be that only the final version
of the Report reflected the decisions of the Working Groups and indeed in the
case of "financial solidity" the evidence of Mr McQuaid is that the alterations
took place after the Working groups had determined the original scores;
(c)
On the third sub-indicator, namely "Guarantees from Backers" the first draft
makes it clear precisely what the Evaluators came to the view that scores
should be "D" and "E" for Orange and Meteor respectively; and, as I have
mentioned above, neither Miss O'Gorman nor Mr McQuaid (who also sat on the
solidity Working Group) nor Mr Andersen (who also did), nor Mr Thrane (who also
did), nor anyone else thought to change or amend the final paragraph of that
section.
(d)
Nor did anyone suggest that the chart at the end of the Section was so "severe"
looking, when the two awards were plainly placed there nor did any of them,
until after the first full version of the report was available think that these
marks were wrong or ought to be looked at again.
(e)
The Working Groups, having awarded these scores, did not either, after the oral
presentation, make any suggestion that the score should be reconsidered
although others were. Nor did the position alter, even after the circulation of
the Summary Reports of the oral presentation; which were dated the 14 May well
prior to the date of the earliest draft above.
(f)
Although both the Steering Committee and Miss O'Gorman believed that further
consideration should be given to the last sub indicator (but for the reason
that WWCA was only a 60% shareholder and both of the other members of the
consortium were weaker), neither thought that the third sub indicator required
further consideration;
O'Gorman
It was not, apparently, until after the receipt of the affidavit of Mr McQuaid,
after the hearing of this case had commenced, that it was said that he had a
discussion with Mr Michael Thrane (by phone) during which it seems they agreed
together to change the scores, because the original scores were "too". But no
explanation whatsoever was given for this view, and no explanation was given as
to why the Working Group apparently did not think so. Nor was any explanation
given as to what Precise steps were taken to come to the view that each of the
parties should be increased by one mark, as opposed to two or more. Nor was any
indication given as to why the Evaluation process, in so far as this sub
indicator was concerned, was on the basis of a mere telephone call between two
members of the Working Group, but without any reference whatsoever, to any
further meeting of the Working group to reconsider the matter.
(h)
It is not for this court to suggest that the Working Groups might well have
come to a different view, on the same material as appears in the as is
suggested on behalf of the Director, "given the nature" of the Meteor backers
and the fact that the Evaluation Report mentioned certain "common practices".
It seems to me from a reading of the Evaluation Report that the Working Groups
have to be taken to have known all of that before they gave their original
award. Indeed the draft makes it clear that they considered these matters. But
their decision was altered, by a telephone conversation, without any known
further analysis or consideration by the Working Group. As to the reason for
the change in the last sub indicator, I am equally troubled by these changes
also, and for all of the reasons set out above, although based on different
facts. The position appears to be as follows:
(a)
Again, the Working Groups decided that the sub indicator would be assessed, and
it was. A score was awarded, and this was reflected in the first draft of the
Report.
(b)
Having considered the draft, both Miss O'Gorman and it is said the Steering
Group decided that it should be reconsidered. My interpretation of what Miss
O'Gorman said was that it should be looked at again because of the fact that RF
Communications, which was initially only the holder of 10% (according to the
application), and at the time when the Working Groups met and awarded scores,
the Evaluators did not know the indication in the Meteor covering letter of the
6 April concerning the AT&T shareholding would be resolved. It had stated
that the 10% would be taken up by the "other consortium members". It may be
that the Evaluators considered that it would be divided in some way between
them as this appears to be what was suggested in the letter.
(c)
It was not until the oral presentation that the Evaluators were told that RE
Communication (or more correctly RF Communications and certain other persons
associated, directly or indirectly with that company) would take over the
shareholding of AT&T, and therefore when it became clear that RE
Communications would hold 30% of the shareholding, it made sense to suggest
that a further analysis be carried out.
(d)
I do not lay any great emphasis on the fact that it is submitted on behalf of
the Director that both Miss O'Gorman and the Steering Committee independently
came to this view, because the Steering Committee clearly was acting through
one or other of the Financial Solidity working group members when the
suggestion was made, and it is not a surprising suggestion. The minutes of the
Steering Group meeting of the 27 May 1998, under "Financial Sensitivities and
experience of the applicant" state as follows:
"MT
explained that three supplementary evaluations had been carried out on the
financial aspects of the applicants, one on proposed capital expenditure, one
on interconnection, and one of profit ratios. He explained that the results of
these supplementaries back up the scoring results from the financial sub-group.
The SG agreed that the financial strength of the Walter Group and in particular
RE Communications had to be looked at again as this had not been taken into
account in the scoring of the financial sub-group."
(e)
I do however, have difficulty accepting the explanation put forward for the
manner in which the change came about, and the basis for the change. When one
considers the first draft report, upon which Miss O'Gorman made certain
amendments, it is clear that references are made to the factors which operate
in "the telecommunications industry". At page 7 of the original draft, for
example, it is said under the heading "Financial Strength of Consortium
Members" the following:-
"[Having
set out a chart for Orange Plc and Western Wireless Corporation covering
turnover, net income, equity, solvency degree and operation cash flow figures]:
"The above figures reflect that the companies are in the early years of
operation, where expenditures, especially capital expenditures due to network
roll out are relatively high and revenues are low, however increasing. This
pattern is considered quite normal in telecommunications business."
The
earlier draft also stated the following by way of conclusion at this stage:
"Although
having negative equity, Orange has positive and increasing cash flows and a
high capitalised market value, and is being awarded with a "C".
The
word "being" was deleted from Miss O'Gorman's copy, presumably by her and the
end of the page was ticked, by which I understand it to mean that it had been
checked. There follows the next statement:
"Western
Wireless is solvent but has negative and decreasing cash flows, and the
capitalised market value is materially lower than Orange's. Therefore, Meteor
is awarded with a
(f)
I have very strong reservations, having regard to the tender process and the
manner in which the detailed evaluation process is communicated to the Director
in the Evaluation Report itself, that changes of the critical nature of these
financial matters, were made over the telephone, with no apparent analysis, or
explanation, as to why a narrowing of the industry to a sector specific
industry, generated the scores in question.
O'Gorman
When one looks at the Steering Committee which approved the final draft of the
Report on the 11 June 1998, no indication is given that these changes were made
by phone, that they were in an apparently casual manner, that there appeared to
be no record of any description (other than the amendments to the drafts)
giving the basis for the change, the rationale behind the increases actually
made, or any of the other factors which the Evaluators drew to the courts
attention as being indicative of the great care and attention which was
exercised by them to carry out checks, cross checks, track recording etc.
I
am afraid I come to the view that the most likely reason why these two sub
indicators were actually changed was because they appeared in the draft reports
to be too negative against Meteor. I am afraid I also come to the view that the
changes were made in a manner which did not accord with the tender process as
set out by the tender document. [also come to the view that a reasonable person
viewing these decisions would view them as being biased in favour of Meteor,
and in consequence against Orange.
I
do not accept the submission made on behalf of Meteor that these changes amount
to fraud. They really fall into no different a category than the actual award
given, but not changed, in respect of the other indicators. The changes made
were not, in my view, made in accordance with the Rules of the competition on
with the manner in which the awards were to be given, and the changes appear to
me to have been made without any supporting basis.
Having
regard to the foregoing series of allegations of bias, I now apply the law to
the findings.
THE
LAW RELATING TO BIAS:
The
law relating to bias is reasonably well developed in this jurisdiction,
although no case law has been opened which is directly applicable to the Orange
claim made here. Among the general principles enunciated are those from the
following cases:
O'Cleirigh
v Minister for Agriculture, Food and Forestry and Another [1998] 2 ILRM 263:-
"An
administrative act, being the power to ascertain the nature and to assess the
value of the rights lost must be exercised reasonably, conscientiously and
fairly and not so exercised is subject to judicial review by the courts."
Radio
Limerick One Limited v The Independent Radio and Television Commission [1997] 2
IR 291 at p 315
"It
has been repeatedly recognised in Ireland, as in other jurisdictions, that the
adjudication of disputes by a tribunal which is not only impartial but seen to
be impartial, is an essential feature of the administration of justice.
Speaking for this court in Dublin Well Woman Centre Ltd v Ireland [1995] 1 ILRM
418 Denham J said at p 418:-
'There
are two fundamental streams of thought within this wider concept. First, that
there should be no actual bias, ie, a subjective test. And secondly, that there
should be no reasonable apprehension that there is bias, ie, the objective
test".
Both
of these streams of thought are equally important in the broad river of
justice."
This
distinction also underlies Lord Hewart's often cited dictum in R v Sussex
Justices ex party McCarthy [1924] 1 KB 256, at p 259:-
"It
is not merely of some importance but is of fundamental importance that justice
should not only be done, but should manifestly and undoubtedly be seen to be
done.
Whether
the bias alleged is subjective or objective, it may take a variety of forms.
The decision maker may have a financial or proprietary interest in the outcome
of the litigation. He or she may be related by family, social or business ties
to one of the parties. He or she may have on some other occasion so prejudged
the matters in dispute as to be incapable of reaching a detached decision or,
at all events, a decision which reasonable people would regard as free from
even the suspicion of bias."
In
Metropolitan Properties Co Ltd v Lannon [1969] 1 QB 577, in which it was held
by the Court of Appeal in England that, although in the circumstances there was
no error of law disclosed in the committee's decision, the facts relating to
the chairman's connection with tenants of Regency Lodge were such as to give
the reasonable impression that he was biased even though there was no actual
bias on his part. Accordingly, the decision had to be quashed and the case
remitted to another assessment committee.
Reference
was also made to the decision in In TV3 Television Company Ltd and Another v
Independent Radio Television Commission [1994] 2 IRA 439.
Orange
contended that many of the allegations of bias, standing alone, would each lead
to a finding of bias against the Director but that, taken together, they amount
to substantial bias, both subjective and objective. Orange also argues that
applying the principles to the facts in the present case, it is clear that both
objective and subjective bias operated in the Evaluation process and that, in
consequence, the decision of the Director cannot stand.
The
Director argues that all the cases cited by Orange involve a personal
connection between the decision maker and one of the parties before him, for
example in the cases of Lannon and The Dublin Well Woman Centre, etc.
The
Director also argues that each of the witnesses called for the Director who
were involved in the evaluation process swore to an absence of bias on their
part and further said that there really would be no benefit either to the
Director or to AMI to be involved in any way with bias in an evaluation such as
this.
It
is true that all of the cases cited are as the Director claims, but it does not
seem to me that it follows in law that it is only in such circumstances that an
issue of bias can arise. Indeed it is clear from the case that bias "may take a
variety of forms" and that what follows in that case is simply a range of
possibilities mentioned by the judge as being examples of bias. I do not
understand from the case that the examples are to be considered as wholly or at
all conclusive.
It
seems to me that Orange is correct when it alleges that the decisions, or the
decision making process, is an administrative act and that O'Cleirigh supra,
applies.
In
considering the question of bias, however, I think it is extremely important --
indeed vital -- to draw a distinction between a preference on the one hand, and
true bias on the other hand. There is absolutely nothing improper or illegal --
or suspect, in a competition of this kind, for the Evaluators, when
adjudicating on the bids, to prefer the contents or parts of the contents of
the bids or proposals of one over those of another. This is inevitable and it
is the very nature of what the parties described as being a "beauty contest"
tender and evaluation process that parts of one bid will be more attractive
than the equivalent parts of another bid.
To
take a very simple example, leaving aside low tariffs or commitments
altogether, Meteor proposed five separate tariff plans as against three by
Orange. Some of those proposed by Meteor were bundled, and one at least was
unbundled. If one of the factors taken into account is the variety or range of
tariffs being made available by one bidder, including an unbundled tariff plan
it seems to me that the Evaluators are perfectly entitled to have regard to
that range and in consequence, one bidder's proposals are preferred to those of
another, this not a biased decision but a legitimate preference. Similarly in
the case of actual tariffs, if lower tariffs are a factor in the evaluation
process (as opposed to the contentious policy of low tariffs), this would
suggest that competitive tariffs are to be looked at. If in the course of doing
so, the Evaluators prefer the competitiveness of one set of tariffs over the
competitive tariffs of another bidder, this too is a perfectly legitimate
preference, and not a bias on the part of the Evaluators. If in the course of
assessing customer care, one bidder has a customer base or even two within the
jurisdiction, and the other has none, it is perfectly legitimate and not
biased, for the Evaluators to prefer the one over the other. It is important
therefore, on the question of bias, for the claimant to be able to show that
there is something more than a legitimate preference involved, before the Court
can, in my view, accept that there is bias, at law.
So
far as the case made on subjective bias is concerned, there is a very heavy
burden imposed on Orange to establish that the decision maker in this case, or
the Evaluators deliberated acted as to prejudice Orange. It is not, in my view,
sufficient to establish this by reference to the fact that in certain cases in
the course of the Evaluation process, the Evaluators favoured Meteor as opposed
to Orange. While I do not accept that Orange's claim under this heading is one
of fraud, nevertheless, I find that it has not discharged the burden on it of
proving subjective bias.
On
the issue of whether there is a reasonable apprehension of bias, or objective
bias, the cases are not especially helpful. I have drawn attention to some of
these above. Some of them, in the argument of Meteor, are not really bias cases
at all, and I agree. Some, or most of the cases in relation to a reasonable
apprehension of bias are concerned with conflicts apparent between the decision
maker and one of the parties affected by the decision, but as I have said these
cases do not appear to suggest that this is the only category of bias under the
objective bias heading.
It
is argued also by Meteor that the court, in considering this question, has had
a very detailed review of the entire of the decisions of the Evaluators in the
course of the evaluation process. This has certainly been the case. It is also
argued by Meteor that the court is in a position to come to a view as to
whether there could be a reasonable apprehension of bias operating, having
regard to the limitations arising from cases on the difference between lack of
fair procedures on the one hand and bias on the other hand. I accept the
arguments put forward on behalf of Meteor, and conclude that the cases continue
to suggest that a different approach may be appropriate depending on the
circumstances of each case.
And
I have no hesitation in accepting that I must also take account of the
explanations given to the court, including the explicit denials of bias, both
the Director and Meteor relying in that regard, on the decision of the Supreme
Court in McAuley v Keating [1998] 4 IR 138.
There
were some extremely important elements in the tender process, including the
policy objective behind the competition, the question as to whether that policy
objective was adequately notified to the bidders, the question of binding
commitments and their notified role in the competition, the extent of the terms
of subscription, the allegation of errors in the Evaluation Report, and the
alterations between the drafts and the final report.
I
have, in respect of several of the allegations made by Orange, found that no
element of bias operated, whether subjective or objective. However, I have come
to the view that in relation to several other elements, Orange have established
to my satisfaction a reasonable apprehension of bias I am particular concerned
to dismiss as not being of vital relevance to the decision making process some
of the elements on which a reasonable apprehension of bias is established. For
example, although the introductory section concerning the Irish network being
an "essential part of the United Kingdom and Northern Ireland" does not -- form
part of the actual section of the Evaluation Report in respect of which an
award of marks was given, I considered this to be an influential part of the
Report. On the other hand, I do not consider that it is a critical part of the
Report, and absent any other complaint would have little hesitation in
rejecting an allegation of objective bias. Having regard to the findings which
I have made on the above elements, it seems to me that, as to binding
commitments, subscriber contracts and low tariffs, each of these standing
alone, would support a claim of a reasonable perception of bias. When the
several other elements on which I have made findings are combined, however, it
seems to me that a reasonable person would justifiably consider and apprehend
that there has been and was significant bias on the part of the Evaluators to
such an extent that the decision of the Director could not justifiably stand.
It
is not my view that there was deliberate bias of a subjective nature on the
part of the Evaluators who gave evidence in the course of the hearing.
2.
THE CLAIM BASED ON REASONABLENESS:
Reasonableness
in this context is not to be equated with what is accepted in judicial review
applications simpliciter, in the sense of mere capriciousness or arbitrariness,
or in the sense mentioned in supra. In such a case, the court will only
intervene if it can be established that the decision maker came to a view for
which there was no supporting material before him.
Unreasonable
in the present context is that which is referred to in the M & J Gleeson
case supra, in which Kearns, J stated that the decision could be impugned if a
reasonable person would not have come to the decision which was come to. I
state at the outset that in a case such as this, where the decision being
impugned is that of an expert tribunal, that I accept wholeheartedly the
proposition that I should only interfere with its decisions on grounds of
reasonableness with very considerable reluctance. There are ample authorities,
both in the this jurisdiction and elsewhere, for such a proposition. And it is
clear from the decision of Kearns, J in M&J Gleeson, supra that the
reluctance is properly based. It was stated in that case:
".
. . the applicants in order to succeed must establish a significant erroneous
inference which was critical to the grant of the licence and which went to the
root of that decision rather than an erroneous inference which raises some
detail, even if that detail is relevant. In relation to any particular
inference, therefore, the applicants must show the that had the Competition
Authority drawn some other inference the licence could not properly have been
granted. It is not enough that this Court might think that if it were
reconstituted that the Competition Authority would decide the matter
differently, the Court must be satisfied that the Authority's decision lacked a
reasonable basis."
I
do not want to repeat the very substantial amount of facts and matters upon
which the parties rely which have been set out above, because as I have
mentioned, most of the facts and matters are put forward to support or defend
Orange's claim, both on bias and on unreasonableness. I therefore propose to
confine this part of the judgment to those issues of reasonableness which are
in addition to the matters set out above, but at the end of this section of the
judgment, I will also give my views on whether or not any of the above matters
support Orange's claims on unreasonableness.
Essentially
the case made by Orange on this aspect of the matter is made from the
Evaluation Report and the documents before the Director, although as I have
said previously there was some spill-over from the evidence tendered on "bias"
into the area of "reasonableness".
Mr
McDowell made some detailed submissions on the issue of reasonableness before
any ORAL evidence was given on the issue of bias. These may be summarised
briefly as follows:
Orange
submit that certain general principles of administrative law apply to
consideration of the reasonableness test, namely:
The
decision must be one to which the decision makers must direct themselves
"properly in law";
The
decision must he one in which the decision makers call to their own attention
matters which they are bound at law to consider;
The
decision must be one in which those who make the decision exclude from their
consideration matters which are irrelevant to what they have to consider;
Insofar
as a decision rests, or appears to rest, on bad faith (including bias or
prejudice or dishonesty) it is also, a fortiori, unreasonable, as bad faith and
dishonesty, and the other indicia or unreasonableness run into each other;
Orange
relied on the jurisprudence enunciated in De Smith, Woolf and Jowell Judicial
Review of Administrative Action (Chp 13), 5th Edition, and Hogan and Morgan
Administrative Law in Ireland (Chp 12) 3rd Edition.
Orange
argues that the decision to refuse the licence to Orange was unreasonable in
that:
(a)
it was based on a perverse and biased evaluation details of some of which are
given above;
(b)
Orange also says that the Director adopted an unreasonable approach to the
Evaluation of several issues in the tender process itself;
(c)
the Director failed to permit the Plaintiff to put before the Director, the
representations which Orange has had to put before the Court, and which would
have persuaded the Director that the decision was perverse, wrong and biased.
(d)
Orange argues that the unreasonableness pervaded both of the above matters,
resulting in an unreasonable decision to refuse to grant the licence.
Having
regard to the extract set out above from the M & J Gleeson case, I do not
agree that these are the above list suggested by Mr McDowell are the
appropriate ones.
It
seems to me that the only way in which the issue of unreasonableness can be
considered under the appropriate test, or indeed even under the above list, is
to look at the award of marks given to each of the bidders, assess the sections
in the Evaluation Report, which give reasons for the awards, together with such
portions of the Appendices; and the exchanges between the Director and either
of the bidders, as may be relevant.
It
is true as I have said that, during the course of the bias evidence, some
evidence came to light which affects also the unreasonableness issue. This
throws up a dilemma, because of course if evidence had been permitted on the
question of reasonableness, proper, Orange might have wished to adduce
substantial oral evidence on this aspect of its claim also. I must endeavour
therefore to confine myself therefore, to a consideration of the documentary
evidence available and the submissions made, and cannot properly take into
account matters which might have explained the reasonableness of the approach
of the Evaluators, or the elaboration which they may have given or which might
explain the basis for the various marks awarded, if these cannot be gleaned
from the Report itself or the drafts or other material before the Director or
the Evaluators..
The
objection on the reasonableness ground is made, not only on the basis that many
of the awards of individual marks in the particular dimensions complained of by
Orange were unreasonable, but also on the basis that the accumulated marks,
awarded in an unreasonable manner, leads equally to unreasonableness.
There
were 67 indicators (or sub indicators) in all chosen by AMI or the Working
Groups. These do not appear to have been approved by the Steering Committee.
Each of these, when applied, resulted in an award to Orange and an award to
Meteor. It is claimed by Orange that, in respect of some of these, at least,
the decision to award the particular mark to one or other of the bidders was
unreasonable.
There
is little law in relation to this aspect of the matter, at least the initial
exercise which has to be carried out. What I have to consider is whether, on a
review of the Evaluation Report, and other relevant material, it is established
that some or many or all of the awards made were unreasonable ones in the sense
used in the cases, and whether, if any or all such were made unreasonably, this
has the effect of persuading the Court to reject the decision of the Director
to refuse to grant a licence to Orange, because that decision also was in turn
unreasonable.
Examples
of the claims to unreasonableness are many, and some are more serious than
others. They include the following which I don't suggest is an exhaustive list,
but it seems to me that it is appropriate that I should consider the ones
emphasised by Orange and see what impact these may have on the issue of
reasonableness.
A.
BILLING AND METERING PRINCIPLES [5.2.3]
Both
parties were awarded an "A" on the basis, according to the text of the Report,
that both applicants indicated they would use "per second" billing, and would
not charge for unsuccessful calls, and both would make itemised billing
available. On the face of it there appears to be very little between the
bidders.
However,
Orange say that the award of an "A" to Meteor being the highest award possible,
was unreasonable, because the Evaluators failed to notice or give credit for a
significant advantage in the Orange bid over Meteor's bid. Meteor's bid,
although based on per second billing, provided for calls to be billed as if
they commenced at the very second when one dials the number sought, which is
called "send to end" as opposed to the Orange method of billing, which is to
charge from the time the call is answered, or answer to end. It was submitted
by Orange that it became clear from the documents discovered that this
information was available at all times to the Evaluators, but that they either
ignored it deliberately (bias) or failed to realise the implications for the
customer. Orange claim that such a billing method by which consumers would be
charged for, in effect, waiting time, was a significant disadvantage, not taken
into account, and which ought to have reduced the mark awarded to Meteor.
The
Director says that (a) as Meteor's bid was clear, it was not necessary to ask
it any questions, and (b) as the two applications were evaluated to be equal on
the important issues of (i) per second billing, and (ii) no charge for
unsuccessful calls, the Evaluators were entitled to award both applicant an
equivalent figure of "A". I have set out above under the bias heading what the
Director says about this item in terms of the minimal effect which the "send to
end" proposal of Meteor would have, and on the judgment no to spend time on a
difficult market study.
Meteor
say under this heading (a) that Orange was silent on whether or not it would
operate a send to end billing system, and that the Evaluators should not have
been obliged to make an assumption that Orange would use what it claims was the
market norm. Moreover, Meteor says (b) that the difference in cost, even if the
assumption is made, is de minimis on the basis that in most cases calls would
be answered within a reasonable period of time and the cost would be very small
on a per second basis.
It
seems to me that it is impossible for a court to find that the approach of the
Evaluators to this aspect of the Orange bid is in any way suspect or
unreasonable. True it may be that the norm in the Irish market is not send to
end but that is not really the issue. The issue is whether there was some
unsustainable finding, and I find that there was none.
B.
STRENGTH OF DISTRIBUTION CHANNELS 5.2.5
Under
this heading Meteor was awarded a "B" and Orange was awarded a "C". The award
of a "B" to Meteor is criticised as being unreasonable having regard to the
several An Post factors mentioned above under the "bias" claim. In reality
under the bias heading I have set out more information concerning the role of
the An Post connection than was directly applicable to bias, and included facts
which are more particularly applicable under this heading.
Orange
argue that the same facts support an unreasonableness claim and both the
Director and Meteor defend the marks awarded on the same basis. I do not have
to consider this in greater detail, as it is clear that the facts would simply
be repeated. However I think that the An Post issue, in terms of
unreasonableness, is a good example of the manner in which a legitimate
exercise can be carried out for the purposes of preferring one bid over
another. The basis for the Evaluators awards of "B" and "C" respectively, was
that in the case of Meteor, it had proposed a combination of distribution by
means of An Post, and a fairly wide range of retail outlets. It was said that,
so far as An Post is concerned, the proposed alliance with An Post "fits well
into Meteor's mass market approach." So far as Orange is concerned, it is said
that Orange had a "full distribution network" but did not produce any evidence
of any negotiations with proposed market channels.
It
seems to me that applying the test in the M & J Gleeson case, it would be
quite impossible for this court to find that the decision of the Evaluators on
this indicator was unsustainable on the evidence before it. It is quite true
that some otherwise constitute Evaluation board, or the court -- if it had
power to -- might give less or more marks or scores to one or other of the
bidders, but of course this is not the test. The test is well surpassed by the
Director on this aspect.
C.
ADVERTISING AND BRANDING 5.2.7
Under
this indicator, Orange was awarded a "B" and Meteor was awarded a "C". It is
Orange's claim that the award to Meteor of a "C" was unreasonable, because, it
was said that, when Meteor was asked about its intended brand, it admitted it
had no actual brand chosen. On the other hand it was argued by Orange that it
had a highly successful brand, well established and ready to be promoted in the
Irish market. Orange claimed that advertising and branding was of crucial
importance to a third entrant in a market, where two incumbents were already
well established.
The
Director says that the evaluation took place on the basis that this indicator
covered not only branding, but also an advertising strategy, a communication
strategy, an assessment of the concept behind the advertising strategy, and so
forth. It was said that, bearing this in mind, the differences between the two
marks was justified. It seems to me that again there is little about which
Orange could justifiably complain. It is true that in the course of the
evidence, some explanation was given for the philosophy behind the indicator,
which, strictly speaking, I should not take into account. However, the tender
document set out the various matters which were to be taken into account by the
bidders in their bid applications. Meteor drew the court's attention to certain
aspects of this part of its bid. Meteor's segment on branding and advertising,
as clarified at the oral presentation, in my view made it perfectly acceptable
for the Evaluators to have given the two awards, and I find nothing in the
Evaluation Report to suggest an unsustainable finding of fact under this
heading.
D.
APPROACH TO THE MASS MARKET: 5.2.8
This
is another indicator whose scores are objected to by Orange. Orange were
awarded a "C" and Meteor a "B". The "B" was awarded, according to the Report,
because of Meteor's "more clear mass market approach". Orange alleges that
Meteor is given an unreasonable preference on the basis that it states it is
going to be a cost driven entrant to the market, and Orange's "value for money"
approach is given a "C", as being "less clear" as a market approach. It is
submitted that Orange were wrongly marked down on the marketing side vis-a-vis
Meteor, and that Meteor were unfairly marked up.
It
is submitted on behalf of the Director that there is a clear basis found in the
Evaluation Report for a difference in scores between Orange and Meteor. Both
bidders offer interesting approaches to the mass market, and the two approaches
are considered, compared in brief and contrasted, at the end of which a very
small difference is found in the scoring.
It
seems to me, without having to consider the arguments made by Meteor on this
indicator, that the Director's approach is correct, and that again the awards
cannot be legitimately complained of. The awards were well supported, even by
the Evaluation Report.
F.
NATIONAL ROAMING.
Again,
I have dealt with national roaming in very considerable detail under the bias
heading, and I do not propose to repeat this.
G.
TERMS OF SUBSCRIPTION 5.3.4
Equally,
this has been considered in some detail under the bias issue above.
This
was evaluated on the basis of the intended contractual relationship between the
operator and the customer. Under this heading, Orange was awarded a "D" and
Meteor was awarded a "C" Orange complains about this marking on the basis that
its 12 month contract was held against it. Orange says that such a contractual
arrangement was standard in Ireland and possibly elsewhere, and that it arises
out of its provision of a handset subsidy.
Orange
say that it was marked down unreasonably for having a mechanism which is not
unusual in the market, and Meteor was awarded a better score because it has
avoided the issue altogether, and was not questioned by the Evaluators on its
own position.
I
will deal with this, together with other matters covered in the bias report, at
the end of this section of the judgment.
G.
SPECIAL APPLICATIONS 5.3.5
Both
Orange and Meteor were awarded "D" for lack of innovation under this heading.
Orange complains that its highly innovative offer to charge "national" rates
for calls to Northern Ireland and the United Kingdom -- not offered by either
incumbent, and highly attractive in a new entrant to the Irish market, should
have been taken into account. This was especially so, it was submitted, having
regard to the fact that two third of Irish international calls terminate in the
United Kingdom, and that the Evaluators recognised and reported this, and in
fact made specific mention of this favourable aspect of the Orange bid in the
-- introduction to the Report, but gave no mark for it.
Again,
I think this is a misjudgment of what a court is entitled to look at in
considering the question of reasonableness. There was sufficient basis in the
bids for the Evaluators to come to a view that there was a lack of innovation
under this heading. It is not for this court to second guess what the
Evaluators might have better taken into account under this heading. Equally, it
might be said that the Evaluators did take the Orange position into account
under a different heading, but they cannot be faulted for coming to the view,
as they did, that this was not sufficiently innovative to merit a higher mark.
H.
UNDERSTANDING OF LOCAL ISSUES 5.53
In
respect of this indicator Meteor is awarded an "A" and Orange is awarded a "D"
Orange again complains about this award on the basis that there is no
justification for the award of an "A", since the only difference was the Meteor
had simply met with representatives of the Department of Health, Environment
and Public Enterprise, and with an Irish pressure group. Orange argues that
this could not be sufficient reason to merit an "A", while Orange's roll out
plan involved covering more of the country than Meteor, at an earlier stage,
and merited only a "D", although such a roll out plan could only be achieved if
Orange had an understanding of local issues.
Without
having to set out in detail the response of either the Director or of Meteor, I
am of the view that again this is an unsustainable argument. What is sought to
do here is to challenge the weight which the Evaluators sought to attach to the
contacts made by Meteor with Departments of Government or with environmental
groups. Again, this is suggestive of the court placing itself in the shoes of
the Evaluators and deciding that it would award a different mark for the same
factors which the Evaluators took into account. This is not permitted. Besides,
the award was given, not necessarily for the fact that Meteor had received some
information as a consequence of its approaches to the above parties, but rather
that the very approaches had, in fact, been made, showing a preparedness, in
every sense of the word, on Meteor's part which was not reflected in the Orange
bid.
In
my view, this was a perfectly acceptable approach, and did not lead to any
unsustainable finding of fact, or any error of law in approach.
PREPARATION
FOR SITE ACQUISITION (5.5.4).
Under
this heading Orange was awarded a "D" and Meteor a "B" and again Orange
complains that the much lower award to it was unreasonable. Under Section III
of the tender document it was made clear that planning permissions would be
necessary for the erection of buildings, etc. Bidders were also informed that
the Departments of the Environment and Public Enterprise encourage the
co-location of antennae on shared sites. [3.2.3.4J In addition the following
was stated:
"Appendix
6 Contains a list of contact persons representing organisations who indicated a
willingness to discuss access to transmission sites."
Appendix
6 then listed Eircell, The Electricity Supply Board, Esat Digifone, The Garda
Siochana, RTE and Telecom. It was stated in the Evaluation Report that Meteor
had enclosed letters from ESB, CIE, RTE, An Post, An Garda Siochana and the
Department of Defence, indicating a preparedness to discuss negotiations with
Meteor about the use of their respective sites. And reference is made in the
Report to negotiations with a site acquisition firm in Ireland. It is said of
Orange that it only described the process by which it would ensure rapid site
acquisition.
A
look at the several letters from the parties mentioned indicates that exchanges
took place between Meteor and these parties. The general thrust of these was to
the effect that most of them would be prepared to enter into negotiations, of
one form or another, for the possible sharing of sites and it seems perfectly
clear that Meteor took 'the nod" from the terms of the tender document and
actually made the approaches to the various possible co-locators of antennae
sites.
The
Director has made a very detailed submission on this aspect of the matter,
pointing to the importance of site acquisition in the context of an early roll
out and coverage by and intended licensee. I do not have to go into these in
detail. In the context of a licence of the type envisaged, it seems to me
perfectly plain that site acquisition and/or shared antennae arrangements are
not just desirable but essential.
The
Evaluators were entitled to have regard to the approaches actually made, in
response to the tender document guidance, and there is, in my opinion no
justification for the contention that the awards given were in any way
unreasonable.
G.
THE APPROACH TO ACHIEVING DEMOGRAPHIC COVERAGE AND THE SPEED OF ROLL OUT [5.7]
This
dimension was divided into several indicators, including:
Coverage
in excess of the minimum requirements;
Coverage
at launch and five other indicators.
However,
it is "coverage in excess of the minimum requirements" which I will consider
first. This issue became quite a heated one. Under this heading, according to
the Evaluation Report both Meteor and Orange were awarded an "A". This was
seriously objected to by Orange on the basis that, on a correct reading and
analysis, the coverage being provided by Meteor was significantly less than
that of Orange over the licence period, and that in consequence the decision to
award an "A" was an unreasonable one. In order to understand this rather
complex issue, it is necessary to give some indication of what this indicator
is all about.
Under
the terms of the Tender Document, so far as roll out and coverage is concerned,
by which is meant, the putting into place geographically and demographically of
a country wide system, there were certain minimum requirements which had to be
met by the bidders. The guide to what was required is found under Section II.
Part 4: 4.2, combined with Section III, Paragraph 3.3.3.1.1, and 3.3.3.1.2.
While not pretending to understand the detail of the technical aspects of the
requirements, essentially all bidders had to comply with minimum coverage of:
(a)
not less than one third of the population within two years after commencement
of the licence, for DCS 1800 services;
(b)
not less than 80% of the population within four years of commencement of the
licence, for the combined DCS 1 800/GSM services;
In
addition to the foregoing, there were certain technical definitions in respect
of adequate coverage under the heading "Definition of geographical and
demographic coverage'. These two coverages do not in general correspond one
with the other, but rather certain assumptions were made by which certain
geographical coverage was equated with certain demograph coverage.
It
would also be helpful to draw attention to the fact that under the particular
indicator in question, was entitled "Coverage in Excess of the Minimum
Requirements".
The
Evaluation Report sets out figure for each of Meteor and Orange in years 1.2.4
and 15, in the form of a diagram, the rationale behind this being, I assume, to
have an indication of the efforts intended to be made by each within a short
period of a licence being granted, again in years two and four to meet the
minimum requirements of the tender, as mentioned at (a) and (b) above and to
get a picture of the eventual coverage by the end of the licence period (15
years).
The
conclusion under this indicator reads as follows:-
"Orange
and Meteor both fulfil the minimum requirement for DCS 1800 in year 1
(1998/1999), which is well before the deadline.
"Concerning
DCSI800/GSM Orange fulfils the minimum combined coverage requirement in Year 2,
and Meteor in year 3, which is also well before the deadline".
It
seems to me, and the evidence did not dissuade me, that what was being looked
at here was not really the overall coverage over the 15 years, but rather the
extent to which each of the bidders indicated a preparedness to get to the
minimum coverages at the earliest possible stage. The heading "Coverage in
excess of the minimum requirements' is slightly misleading I think because it
gives the impression that what one was looking at is the extent over the one
third or 85% required coverage nationally.
According
to Mr McQuaid once this was achieved "well before the deadline" it did appear
to not matter to the Evaluators whether either Meteor or Orange exceeded the
percentage coverage required. Both were awarded "A" accordingly, and no bonus
was given for the fact that, apparently, Orange's overall national coverage
would, on its face, be much or somewhat greater by year 4 than Meteor's. It
would have been more correct I think to list the indicator as "coverage in
advance of the minimum requirement".
Mr
McDowell submitted that the award of an "A" to Meteor, being undifferentiated
as between Meteor and Orange was manifestly unreasonable. Although I have taken
the above view of what the Report says, all of the parties entered into a
heated debate on the question of the overall coverage nationwide, and the
Director and Meteor made very substantial submissions on all of the indicators
under the above dimension. In the case of Meteor, it makes the submission in
answer really to the attack by Orange on Meteor's so-called national roaming
dependence. Essentially the broad dispute between the parties was that:
(a)
On Orange's side, it claimed to have a greater coverage nationwide amounting in
all to 97%;
(b)
Both the Director and Meteor rejected this contention and suggested that the
approach by Orange was, in fact, misleading, because it simply added up two
percentage figures for its DCS 1800 coverage and its GSM coverage, and that
some eliding would necessarily have to occur where, in the case of Meteor, it
had taken this overlap into account;
(c)
Queries were raised by the Evaluators at the oral presentation on Orange's
figures, and it was agreed that these would be dealt with by way of
supplemental written questions, which were answered;
(d)
Orange say that when they answered these questions, they made it clear that
there was no overlap, despite the fact that the figures coincidentally result,
by addition, to 97% or whatever other percentage one looks at;
(e)
Orange also say that, if there were any doubt but that the Evaluators accepted
this explanation, this doubt would have been found in the Evaluation Report,
which does not anywhere indicate that the Evaluators were left with any doubt.
(f)
The Director and Meteor point to the fact that both Mr McQuaid and Mr Andersen
gave evidence that Orange was given a benefit in fact even though the figures
were not correct as supplied.
O'Gorman
Meteor points to the fact that the Evaluators carried out a subsequent
evaluation, found at 5.7.6 in respect of the degree of coverage at the end of
the planning period, and under which it was found that the differences between
Orange and Meteor were only marginal;
I
find these arguments and counter arguments impossible to resolve. It is clear
that the figures appear to be reached by way of simple addition. It is equally
true that the steps at (c) and (d) above occurred, and that the Evaluation
Report makes no comment on this. Instead, the indicator is dealt with entirely
on a different basis, as is clear from the final paragraph.
In
these circumstances, I do not think I have to embark on any exercise as to
whether there was a mistake in favour of Orange in the Evaluation Report. The
fact of the matter appears to be that whatever was thought about the responses
of Orange, they never found their way into the Report at all.
As
to whether the award of "A" was unjustified, I have come to the view that the
award, on the basis on which it was given, and clearly expressed, was justified
and not unreasonable.
In
passing I should say that this heading of complaint also formed one of the
grounds of alleged bias by Orange. For the reasons which I have set out above,
I do not think the issues arises in truth under either heading, and I did not
in the circumstances consider it necessary to come to a view on it, vis a vis
that claim.
H.
COVERAGE OUTSIDE THE GREATER DUBLIN AREA
Each
of Meteor and Orange were awarded an "A". Orange advance that the award of an
"A" to Meteor was unreasonable because Orange was proposing 73% coverage while
Meteor was proposing, only 64%. On its face, it is clear that there is a
difference between the apparent coverage by one bidder over the other.
However,
the Director has made it clear in submission that the Evaluators were fully
entitled to take into account the differences in the deployment by one bidder,
in accordance with its bid, of a more predominant GSM programme, and on the
other hand the deployment of a predominant DCS 1800 programme, with a
difference in terms of coverage and I find that, taking into account the
contents of the bids, and the submissions made, the Evaluators were entitled to
come to a view that there difference between the two parties was not sufficient
to justify any margin between them.
I.
FINANCIAL AND MANAGEMENT ASPECTS AND SOLIDITY:
I
have dealt with this matter in some considerable detail in the context of the
changes appearing in the draft and final reports, and I don't propose to
revisit this aspect of the matter.
Under
this dimension, covered in the financial section, are:
(a)
solidity;
(b)
sensitivities;
(c)
experience;
(d)
expertise.
as
indicators.
The
only indicators which I consider merits any consideration under the heading of
unreasonableness are the last two of these (c) and (d), which are reported
under 5.10 in the Evaluation Report.
J.
EXPERIENCE AND EXPERTISE [5.10]
Under
this general heading, Orange points to the fact that it scored consistently
better than Meteor, save in respect of one indicator or sub-indicator. The
report states:
"Experience
and expertise as defined in the evaluation model is the only dimension under
the management aspect.
The
following indicators were identified to cover this dimension:
--
Preparedness of the personnel and the organisation
--
Transfer of expertise
--
DCS 1800 and GMS900 occurrences in OECD member countries
--
Degree of 3rd licensee or "last mover" cellular expertise in OECD member
countries
--
Experience of the applicant in the Irish market
Experience
of the Applicant in the Irish market
Under
the last of the sub indicators, Meteor was awarded a "D" and Orange was awarded
an "E" in the following terms:-
"Based
on the experience of RF Communications, which is of limited value, Meteor is
awarded a "D". Providing effectively a '"blank page ", Orange is only awarded
an "E".
This
reasoning and the awards given, are objected to by Orange. Orange argues that
marking down a party, which is bidding to be an entrant into a market in which
it is not already operating which must of necessity mean that it will have no
expertise on the Irish market in that field, is unreasonable. Neither indeed,
say Orange, did Meteor have any expertise -- in the Irish Market but was
awarded a higher score. Secondly, Orange say that so far as RF Communications
is concerned, as one of the members of the Meteor consortium, the suggestion
that it be awarded marks in respect of meetings with site owners or with ICAMP
is wrong, since this had already been marked under another heading.
Finally,
Orange object to the award under this heading on the basis that, under EU law,
the Director cannot legally mark down a non Irish entrant on the Irish market
because it has no Irish experience. There is no valid basis for marking down an
EU company on the basis that it did not have pre-existing experience in the
relevant market.
In
my view it is clear from the tender document (Section II, Part 5) Material
Aspects that "Competence and Experience" is something which the bidders had to
describe.
Under
this heading, the only experience spoken of in the document is in the field of
establishment of telecommunications in general, and then in mobile
communication in particular. Experience arising from ownership of networks in
OECD countries is also mentioned, as well as from ownership interests in other
mobile telephone networks also has a listing, and experience working as part of
a consortium, if relevant. Finally, other relevant experience.
Nowhere
is there any mention of any requirement for local or specifically Irish
experience. All of the above headings are reflected in the Report, and they
are, for the most part, almost identical to what appeared in the Tender
Document. However, the "Other relevant experience" appears to have been
converted by the Evaluators into "Experience of the Applicant on the Irish
market, "although there is neither a suggestion in the Tender Document that
this is what is required nor any indication that this was what was expected.
Orange
dealt with the Tender Document requirement by responding to 5.1(a)(b)(c) and
(d), but did not furnish any information under (e) 'Other relevant experience.
Meteor
dealt with the Tender Document requirement by responding also to 5.1 in the
same way as Orange, but with a different emphasis. However, even allowing for
the difficulty in reading the copy of the Meteor bid document, Volume 5, it is
possible to glean from it that nowhere did Meteor submit to the Director that
under "other relevant experience" it was relying on any approach to Government
Departments or any meeting with ICAMP, to meet the "other relevant experience"
segment of 5.1(e).
I
find that there was no apparent justification for converting '"other relevant
experience" to "experience of the applicant in the Irish market" without notice
to the parties.
Since
neither party claimed to have any such experience, it is difficult to see where
the Evaluators found any relevant Meteor Irish "experience" in the sense in
which that word must be understood. Nowhere was there any suggestion by Meteor,
that it considered an approach or approaches to Government Departments or to
other parties, in reality would come within the term "experience in the Irish
market" which is undoubtedly directed to the equivalent of experience on other
markets, if any.
I
find that the decision to award an "D" to Meteor for alleged "experience" in
the Irish market was an unreasonable one, and equally I find that the decision
of the Evaluators to award an "E" to Orange on the basis that it had no such
experience, was also unreasonable.
The
facts and matters adduced by Orange under this heading, on the bias issue, are
also those supporting the reasonableness claim I do not find that Orange is
entitled to raise any objection on the basis of the guarantees actually given
by Meteor, nor on the awards made in Meteor's favour. The "C" and "D" of which
the main complaints are made were matters well within the entitlement of the
Evaluators to adjudicate upon, and there was evidence, whether a court or a
differently constituted Evaluation team might or might not deal with in a
different, upon which the Evaluators could rely.
In
this part of the action, having regard to the scope of the appeal, I am only
concerned with whether or not the Director's decisions based on the Evaluators'
Report, were reasonable. I am not concerned with whether a Court or another
Evaluator might come to a different view. I do not think that the issue of
unreasonableness can be disposed of on the basis of a mathematical calculation,
that is to say, taking 67 indicators and finding for Orange on, say, one third
or one half. I have to look and see, according to the law, whether, if a
particular element or contribution of elements are unreasonable, that has a
material effect on the overall process. With very few exceptions, based on the
range of examples which I have set out above, many of the decisions of the
Evaluators were perfectly reasonable and cannot be challenged.
Significant
and substantial legal arguments were made to me both on behalf of Meteor and on
behalf of the Director. Having found, as a fact, that the above grounds of
alleged unreasonableness do not succeed for the most past, I do not have to
deal with legal issues in the context of those headings.
However,
that leaves outstanding the very few items above together with the several
items in respect of which I have found that there was bias. Some of bias issues
were not, strictly speaking, issues on which an award was given, for example,
the question of an Orange "one network" concept, and the suggestion that Orange
had misled the Evaluators in relation to the Belgian licence and its knowledge
of Meteor bid. But several other headings were those in respect of which awards
were, in fact, given. These include (a) binding commitments on tariffs, (b) low
tariffs, (c) terms of subscriptions, (d) the issues surrounding bonus to
distribution channels, (e) guarantees from backers and (t) strength of
consortium members, and others. These individual awards say Orange, must fall
as being also unreasonable because they were reached by means of bias, and
cannot therefore be considered to be reasonable.
Both
Meteor and the Director argue that for grounds to succeed on the reasonableness
basis, I should have regard to the various authorities cited in the ALALSI
Gleeson case, supra, and I agree. In basic terms, the court will not interfere
unless (a) there is an identifiable error or law, or (b) there is an
unsustainable finding of fact; or (c) there is a significant erroneous
inference drawn from the facts critical to the decision or going to the root of
the decision.
Now
it is also stated in the M & J Gleeson case, supra, that in that case the
court indicated that the complaining party must establish that each
unreasonable element relied on must be one which is not simply relevant, but,
in essence, goes to the core of the decision makers decision. In general I
would agree with such an approach.
However,
it seems to me that where, on a variety of issues, many of which are
acknowledged to be critical to the Director's decision, the combination of
these is critical to the decision, it would not be correct to ignore the
overall combined effect of all of the unreasonable or biased decisions, and to
suggest that each one must be viewed in total isolation.
I
find on the combined basis, as well as on the basis of bias alone, that the
decision of the Director cannot be sustained. On the facts which have
established bias, as set forth above I find that those facts also support a
claim to unreasonableness.
3.
THE FAILURE TO GIVE REASONS:
The
next challenge which Orange mounted to the decision of the Director, is based
on its contention that no reasons were given by the Director for her decisions.
In
order to understand the basis for this challenge, it is necessary to refer
again to the legislative framework in which the Director was operating.
Functions previously vested in the Minister prior to being vested in the
Director under the 1996 Act included those under the Postal and
Telecommunications Services Act 1983. As I have said above; Section 111 of that
Act was amended by the provisions of the European Communities (Mobile and
Personal Communications) Regulations, 1996, which came into effect in or around
May 1996. It is this section of the amended act of 1983 which Orange relies on,
and which Orange claims provides the scheme pursuant to which the Director may
grant or revoke licences. Section 111(2) of the Act of 1983 provides as
follows:-
"The
Minister may after consultation with the telecommunications company grant a
licence to any person to provide a telecommunications service of a kind not
within the exclusive privilege granted to the telecommunications company
The
"telecommunications company" referred to in this subsection is a company
mentioned in Section 10 of the Act, and is not material for the purpose of the
argument in this case, but is included as the starting point.
This
section was further amended by Regulation 7 of the European Communities
(Telecommunications Services) Regulations, 1992, which added a new subsection
2(A) reading as follows:-
"2(A)
A licence to provide a telecommunications service may be granted by the
Minister under this subsection on the basis of a declaration by the applicant
for the licence . . ."
Again,
this subsection is not particularly material to the arguments in the present
case, but is included for completeness sake:
Section
111 was then further amended, in a substantial way, by Regulation 4 of the
European Communities (Mobile and personal Communications) Regulations, 1996, by
adding a new subsection 2(B) which reads as follows:-
"(a)
In this subsection, save where the context otherwise requires, 'licence' means
a licence under subsection (2) to provide a mobile and personal communications
service or a mobile and personal communications system.
(b)
A person shall not provide mobile and personal communications services or
mobile and personal communications systems otherwise than under and in
accordance with a licence;
(c)
A licence shall remain in force for such period as may be specified therein and
may, while it is in force, be continued in force by the Minister from time to
time for such periods as may be specified in amendments of the licence.
(d)
A licence and the granting or the refusal to grant a licence shall be in
conformity with the requirements of Commission Directive No 9 0/338/ EEC of 28
June 1990, as amended by Commission Directive 96/2/EC of 16 January 1996;
(e)
Without prejudice to subsection (3) but subject to paragraph (d), a licence
shall be subject to such terms and conditions as the Minister may determine and
specify in the licence including terms and conditions authorising the
suspension or revocation of the licence by the Minister in such circumstances
as may be specified in the licence and the amendment of the terms or conditions
of the licence by the Minister, and an amendment of a licence shall be effected
by the furnishing to the holder of the licence, by or on behalf of the
Minister, of a document containing the amendment.
Whenever
the Minister proposes to refuse to grant a licence or to revoke or suspend, or
amend a term or condition of a licence,
(i)
the Minister shall notify the applicant for the licence ("the applicant") or,
as the case may be, the holder of the licence ("the holder") of the proposal
and shall include in the notification a statement of the reasons for the
proposal and of the rights of the applicant or holder under paragraph O'Gorman,
and
(ii)
before deciding to refuse such grant, or as the case may be, to revoke or
suspend, or amend a term or condition of the licence, the Minister shall take
into account any representations the applicant or, as the case may be, made by
the applicant or, as the case may be, the holder within the period specified in
paragraph O'Gorman in relation, to the proposal aforesaid O'Gorman A person
may, within 21 days of the receipt by him or her of a notification under
paragraph (I), make representation to the Minister in relation to the proposals
concerned
(h)
The Minister shall notify the applicant or holder concerned in writing of a
decision by the Minister to refuse to grant or to revoke or suspend a licence
or to amend a term or condition of a licence and shall include in the
notification a statement of the reasons for the decision and, where
appropriate, of the rights of the applicant or holder under paragraph (i)
(i)
A person may, within 28 days of the receipt by him or her of a notification
under paragraph (h)' appeal to the high Court against the decision concerned
not being a decision to amend a term or condition of the licence concerned) and
the high Court may confirm the decision or direct the Minister, as the may be
appropriate, to refrain from granting, revoking or suspending the licence
concerned, and the Minister shall comply with a director under this
sub-paragraph and shall not implement the decision unless and until it is
appropriate to do having regard to the outcome of the appeal.
Against
that legislative background Orange claim that the duty on the Director to give
reasons arose at two Stages, namely, Stage 1, when the Director proposes to
refuse to grant a licence (in this case in September 1998) and Stage 2, when
she actually refuses to grant the licence to Orange, (in this case October,
1998.)
Orange
submits that the failure to give reasons at Stage I falls within the ambit of
the decision of Carroll, J in Germark Pharma Limited v The Minister for Health,
unreported, July 1997, by reason of the fact that Orange was deprived of an
opportunity to make proper representations to the Director, because the
Director refused to make available to Orange the AMI Report which formed the
basis for her decision to rank Meteor first and Orange second.
It
would be helpful to set out the sequence of events surrounding this aspect of
Orange's claim, which is as follows:-
(a)
On the 19 June 1998, the Director wrote to Orange referring to the "application
for the above licence received on 6 April. A comparative evaluation of both
applications has now been completed in accordance with the evaluation criteria
outlined and weighted in the tender document. I have accepted the report on the
evaluation of the applications and am now in a position to inform you of the
ranking as follows:-
1.
Meteor
2.
Orange
In
accordance with Section 1, Paragraph 1.6 of the tender document I intend to
initiate discussions with the higher ranked applicant with a vieawarding the
licence.
I
would be happy to arrange a half hour briefing for you next week on the outcome
of the competition . . . "
(b)
A Press Release issued the same day,
(c)
An identical letter was written to Meteor on the same day notifying it of the
rankings and indicating that discussions would be commenced with the higher
ranked party;
(d)
A short briefing took place on the 25 June, but there does not appear to be any
written note of this briefing or at least no note which was opened to me.
(e)
On the 6 July a letter went by courier from Orange to the Director in which
Orange referred to the letter of the 19 June and the half hour oral briefing of
the 25 June. I take it from the content of the letter, that the Director's own
letter of the 6 July referred to below had not reached Orange when it wrote to
the Director. The letter complained to the Director that no opportunity was
being given to Orange to raise queries on the Evaluation Report or to have
access to the assessment papers, other documentation, minutes of the meetings
of the Evaluation/competition group markings relating to weightings, etc.
Orange requested access to these on what it called "a fair and reasonable
basis", and said that such a facility was afforded and availed of in other
jurisdictions relating to similar competitions. A formal request was made by
Orange to have access to "all papers, documentation, transcript, minutes of
meetings and markings dealing with the evaluation of Orange and Meteor". This
letter was acknowledged on behalf of the Director but I find no formal response.
(f)
On the 6 July, 1998 also, the Director wrote to Orange following the above
briefing, and enclosed a report entitled "Summary Reports on Individual
Applications Orange Communications Limited" After a general introduction, it
was stated "This report is intended to provide information to Orange on the
evaluation of their application." These are the summary reports found at the
back of the report and the Appendices in Core Bundle 5 furnished to the Court.
This
Summary Report was just over three pages in length. After the introduction,
which occupied most of page 1, the report then mentioned the various weights
which had been disclosed in the Tender Document, and the sub weights within
each of the Group weights. By that report it became clear that "proposed
tariffs" had been allocated a weighting of 20% (of the 38% total for that
section). The report included the following General comment:-
"The
application submitted by Orange was generally of a high standard and was
considered credible. The application passed the initial admittance procedure.
This included a test of compliance with both the formal and, minimum
requirements. There then followed comments on the material provided by Orange
under the various Group headings. Under Tariffs, Marketing and Services, Orange
was told:
(a)
The application was not particularly strong on tariffs;
(b)
The possibility of introducing call charges to Northern Ireland and the UK at
national rates, with no roaming charges, was noted as a positive feature.
(c)
The application did not provide any binding commitments on tariffs;
(d)
Tariff development and critical information was qualified with words such as
'indication" and "potential". This had an impact on the scoring of the tariffs
dimension which accounted for 20% of the overall marks,
(e)
The proposed marketing strategy was generally strong including the approach to
segmentation. The analysis of the relative positions of competition in the
market was considered positive. The overall score could have been improved by
more specific analysis of the Irish market from the perspective of consumers as
well as more details of specific proposals for distribution channels.
(f)
The customer care proposals were considered positive. However, this element
could have been developed further with additional information provided, eg,
sample customer contracts.
O'Gorman
Orange's proposals for achieving technical quality in the planned network and
also for achieving demographic coverage and the speed or roll out received a
high score.
(h)
The approach to the acquisition of sites and permissions is important for
Orange. The commitment to sharing was noted as a positive factor. The
application would have benefited from more information on the proposed approach
to acquisition of sites, including documented evidence of more extensive
preparatory work and elaboration of an understanding of the local environmental
planning issues.
(i)
A more in depth proposal could have lead to a higher score on the approach to
environmental issues.
(j)
Orange was assessed as reasonably strong on financial solidity in the context
of the telecommunications industry. The overall score could have been improved
by clarifying what minimum solvency ratio would be offered as a binding
commitment. (emphasis added)
(k)
Orange's business case has a high exposure (a negative accumulated operating
and investing cash flow) during the initial years and remains negative for a
considerable period. This led to a reduced score on financial sensitivities.
(l)
Orange was strong on last mover experience.
(m)
On the heading Performance Guarantee, because of the failure to provide key
material, this led to a low score.
The
Director, who adopted substantially the same approach, cited a number of areas
where the score could have been improved by additional information, including
(by example:
--
commitments to tariff levels;
--
approach to acquisition of sites;
--
performance guarantees;
On
the same day the Director sent Meteor a similar note with a briefing document
enclosed. This document followed the same format as the Orange one above, save
that the examples which were drawn to Meteor's attention as evidencing good or
poor aspects of its bid differ to those in the Orange case. It is, however,
noteworthy that the "General" comment is identical in both cases. Both the
range of tariffs and the binding commitments to tariffs were mentioned as being
strong. The marketing strategy (including the distribution arrangement with An
Post) was considered "reasonably good". Better branding and advertising
proposals were indicated as having the potential to an improved score. A
similar comment was made in relation to terms and conditions of subscriptions.
Somewhat similar comments were made on network coverage, etc but the financial
aspects were commented on adversely, as being "not particularly strong on
financial solidity", in particular "the financial strength of the consortium"
and "guarantees from backers", but the business was considered "robust". Meteor
was considered "strong" on performance guarantees. Again, in the conclusion
section comments were made on areas in which Meteor could have improved matters.
Orange
submits that the failure of the Director to give reasons fatally undermined the
entire statutory process which provides only a limited form of appeal.
Orange
also claims that when the Director did comply with her statutory obligation,
she provided wholly inadequate reasons for the refusal.
Orange
say that the Director rendered nugatory Orange's statutory right to make
representations to the Director which might persuade the Director to change her
mind. It submits that if the representations had been made, and had been
disallowed by the Director, and if the Director had then further complied with
her statutory obligation, the Court would have before it:-
--
A detailed notification of the reasons for the ranking of Meteor first; [this
is not correct I think, because all she is required to do is give reasons why
Orange was about to be refused];
--
Detailed representations as to why the AMI Report is fundamentally flawed and
as to why Orange should have, in fact, been ranked first;
--
Detailed reasons rejecting the subsequent representations of Orange and stating
why Orange were rejected, Orange says that, in those circumstances, Orange
would have to show, by reference to these detailed records, that the Director
had reached a flawed conclusion to refuse a licence to it;
Orange
say that the Court has been deprived of the record which would enable the Court
property to exercise its appellate jurisdiction in accordance with the Court's
ruling. Orange argues that the failure of the Director at Stage I meant than in
reality there was no prospect that she could comply with her statutory
obligation at Stage 2.
Orange
then dealt with the suggestion made in correspondence and subsequently made by
submission that Orange had received reasons for the Director's decision in the
form of the notification dated the 19 June and a briefing report furnished on
the 6 July 1998. Orange allege that this contention is false because:-
(a)
even with the briefing document of the 6 July, Orange was unable to address the
real issues which had influenced the Director to refuse to grant a licence to
it, ie, that Meteor's application was preferred to that of Orange;
(b)
The Director in the Judicial Review proceedings did not suggest that the
briefing document contained the reasons for the refusal.
(c)
On the 22 September, 1998 the Director wrote to Orange indicating that she
proposed to refuse to grant a licence to Orange, and stating "The reasons for
the proposal to refuse to grant the licence are that in the detailed
comparative evaluation during the competition process, Orange Communications
Limited was not ranked first and the discussions entered into with the higher
ranked applicant are satisfactory." The Director then advised Orange of its
right to make representations within 21 days.
(d)
Although not known to Orange prior to discovery, this last letter was preceded
by a memorandum to the Director from John McQuaid, dated the 17 September,
entitled "Update on Meteor Licence" in which it was stated that a draft licence
was sent to Meteor on the 19 August 1998, and that a meeting to discuss the
terms of the draft licence had taken place on the 2 September. A copy of an
amended draft (after legal advice was received from the Director's Solicitors),
was sent with the memorandum, which also indicated that a letter was expected
from Meteor on the following day confirming that the terms of the licence were
acceptable to Meteor.
(e)
That memorandum also informed the Director that letters to Orange and Meteor
were also attached for signature, and that after receipt of these by Orange,
Orange would be entitled to make representations within 21 days of the letter
under S 111 of the Act. The memorandum also stated: "The next step is to notify
Orange of the decision to refuse to grant a licence following which Orange may
within 28 days of the receipt of the notification appeal to the relevant Court"
and "The final step is to issue the Licence". I assume that the letter dated
the 22 September is the one referred to in the last paragraphs. Orange argue
that this memorandum demonstrates that Orange were to be deprived of its
statutory right to make representations which might have an influence on the
Director.
(f)
On the 23 September Orange wrote to the Director claiming that the alleged
reasons for her proposal to refuse to grant a licence to Orange were invalid,
inadequate and not of the type contemplated by the 1983 Act (as amended), did
not enable Orange to make representations, and was ultra vireos for that
reason. O'Gorman On the 28 September 1998 the Director wrote in reply and
rejected the suggestions made by Orange.
(h)
Orange made written representations by letter dated the 12 October. These
submissions were very long and repeated Orange's view that the reasons of the
Director were not such as was contemplated under the Act, and make the
submissions without prejudice to Orange's contention that the Director's
refusal to give reasons prevented Orange from having an adequate opportunity of
preparing representations.
(i)
The submission was stated to be based on the Director's Summary report, and in
particular addressed the areas which the Director had indicated could have been
enhanced. It is not necessary for me to consider or set these out in detail,
but I should perhaps draw attention to the submission made by Orange in
relation to tariffs, because this is a matter which is for consideration under
some other headings, and this read as follows:-
"Orange
would now like to confirm that the maximum tariffs which were included in table
7.8 of its application are to be interpreted as being maximum tariffs which are
offered to all customers and which will not be exceeded over the period of the
time other than to be adjusted in accordance with the actual inflation rate.
"(emphasis added)
(j)
These representations were responded to by the Director in a lengthy response
dated the 30 October 1998. It is, again, not necessary for me to detail the
response, but I should say that the Director rejected the introductory
contentions of Orange, dealt with each of the individual submissions made, and
concluded that the submissions furnished by Orange were either (a) the same as
the original submissions which had been considered fully, or (b) new material
which the Director was not in a position to receive or consider, as this was
outside the terms of the original tender.
(k)
In that response also the Director notified Orange that pursuant to S 111
(2B)(h), the Director had decided to refuse to grant Orange a licence, and
stated the reasons to be "that in the detailed comparative evaluation during
the competition process Orange was not ranked first and the discussions
subsequently entered into with the higher ranked applicant were satisfactory.
In addition, none of the representations made by Orange . . . contain any
argument of substance which I can properly take into account which cause me to
reconsider the proposal (already communicated to you by letter on the 22
September 1998) to refuse to grant you a licence".
Against
the foregoing legislative framework, and the factual sequence set out above,
Orange submit that the failure to provide reasons was (a) in breach of the
statutory obligations imposed, and (b) not in accordance with the case law on
the furnishing of reasons, and ought to be struck down.
As
to the cases on the matter, these fall into two categories, possibly three,
namely (a) those where the reasons are sought simpliciter, (b) those in which
the reasons are sought where there is a right of appeal, and (c) those where
there is no guide as to whether or not a party is entitled to have reasons at
all.
Orange
relies on a number of cases in support of its claim that actual and detailed
reasons must be given both at Stage 1 and at Stage 2.
Orange
says that in the majority of cases where the Court has been asked to rule on
the duty to give reasons, and the extent of the reasons required to be given,
applications have been in matters of Judicial Review, from decisions of
administrative bodies, which have not been, by statute, obliged to give reasons
for their decisions. In that regard, Orange places reliance on State (Creedon)
v Criminal Injuries Compensation Tribunal [1998] IR 51 in which it was held
that for a tribunal "such as the respondent to reach a conclusion rejecting in
full the claim of an applicant, and not to give any reason for the rejection,
was an unacceptable and improper form of procedure," and also:-
"Once
the Courts have a jurisdiction and if that jurisdiction is invoked, an
obligation to enquire into and, if necessary, correct the decisions and
activities of a Tribunal of this description, it would appear necessary for the
proper carrying out of that jurisdiction that the Courts should be able to
ascertain the reasons by which the Tribunal came to its determination . . . the
requirement that justice should appear to be done, necessitates that the
unsuccessful applicant before it should be made aware in general and broad
terms of the grounds on which he or she has failed"
Orange
also relies on International Fishing Vessels Limited v Minister for the Marine,
[1989] IR 149, in which it was said:-
"It
is common case that the Minister's decision is reviewable by the Court.
Accordingly, the Applicant has a right to have it reviewed but in refusing to
give his reasons for his decision, the Minister places a serious obstacle in
the way of the exercise of that right. He deprived the Applicant of the
material he needs in order to be able to form a view as to whether grounds
exist on which the Minister's decision might be quashed. As a result the
Applicant is at a great disadvantage, firstly, in reaching a decision as to
whether to challenge the Minister or not, and secondly, if he does decide to
challenge it, in actually doing so, since the absence of reasons would make it
very much more difficult to succeed"
Orange
also relied on the comments of Costello, P in McCormack v The Garda Siochana
Complaints Board and Others, unreported, January 1997, in which the duty to
give reasons was considered, and in respect of which, the learned President
said, inter alia,:
".
. . the Court will be required to consider:
c.
The possible detriment the complainant may suffer arising from the failure to
state reasons. To give an example of a possible detriment; if a statute
permitted an appeal to the Court from a decision of an administrative authority
on a point of law, the failure to give reasons for a decision may well amount
to a breach of a duty to apply fair procedures if it could be shown that their
absence rendered ineffectual a statutory right of appeal."
These
decisions, and others, including the case of O'Dwyer v McDonagh and others,
unrept'd, 14 October 1996, were reviewed by the Court in Maigueside
Communications Limited & Others v IRTC and Others, unreported, July 1997,
in which the Court found that there was no requirement to give reasons, and in
which the Court stated:-
"It
is clear from the judgment in the O'Dwyer case that the learned Barr J makes a
distinction between the exercising of a judicial or quasi-judicial function and
the procedure whereby one candidate is selected for promotion from a pool of
applicants.
"The
applicants have suffered a detriment which was bound to be suffered by all
unsuccessful applicants, that of having put a great deal of time, effort and
money into the making of an application which was not successful. This
detriment, however, does not arise from the failure to give reasons, but from
the actual rejection of their applications. This is not a situation where the
statute permits an appeal to this Court from the decision of the Commission and
the failure to give reasons would render ineffectual a statutory right of
appeal."
Orange
say that these case show some of the views of the Irish Court on the
requirement to give reasons in circumstances where administrative bodies are
neither required to give any reasons pursuant to statute nor from which there
is a statutory right of appeal to the Court.
Orange
admit however, that these cases are not of central relevance to the issue
before this Court, because (a) the Director is required to give reasons at two
stages, and (b) there is a statutory right of appeal to this Court. I am
inclined to agree with this contention because it seems to me they do not cover
the position which arises under statute here.
Orange
also relies on a series of cases in planning law to support its contention that
reasons must be of a particular type citing both O'Keeffe v An Bord Pleanala
and O'Donoghue v An Bord Pleanala [1991] ILRM 750 and State (Sweeney) v
Minister for the Environment [1979] ILRM 35. In O'Keefe it was said; insofar as
ascertaining reasons is concerned;
"What
must be looked at is what an intelligent person who had taken part in the
appeal or had been appraised of the broad issues which had arisen in it, would
understand from this document, these conditions, and these reasons."
Orange
also relies on Genmark Pharma Limited v The Minister for Health, unreported,
July 1997, concerning an alleged failure of the Minister for Health to give
reasons (which he was statutorily obliged to give), for refusing to grant
product authorisation for a pharmaceutical product. It was said:-
"Genmark
was entitled to know what were the final grounds put forward by the NDAB so
that it could respond to them before the Minister made his decision. It is not
enough to say that Genmark was aware of the main ground, ie, lack of randomised
phase three clinical trials. It was entitled to be informed of all the grounds.
Genmark
also complains that the Respondent failed to give reasons for this decision.
This is not just required by natural and constitutional justice, but it is
specifically required by Directive 65/65. Article 12 requires a refusal to be
notified stating in detail the reasons on which it was based In my opinion, it
was insufficient for the Minister just to refer to regulations. Article 12
required detailed reasons to be given. The Regulations deal with generalities."
Orange
also referred to Ni Eili v Environmental Protection Agency, unreported,
February 1998, in which the High Court had held that the reasons required to be
given were readily ascertainable from the decision of the Environmental
Protection Agency and the conditions annexed thereto. The report of the case,
however, Orange says, indicated that very considerable documentation was
available to the Applicant, from which the reasons could be gleaned readily and
says that, absent the same, the Court would have found the reasons lacking.
These
latter cases, with the exception of Ni Eili dealt with the right to reasons to
enable a Court to exercise a supervisory function. It is submitted by Orange
that these case are applicable to Stage 2 of the reasons stages required by the
statute. It is argued by Orange that, at Stage 2, the purpose for reasons is to
enable Orange to know whether it has good grounds for an appeal and then to
enable it to formulate an appeal. It is argued by Orange however, that the
Director's reasons were wholly inadequate and fall within the category of
exiguous reasons identified by Costello P in O'Keeffe, and within the
principles advanced by the Court in the O'Donoghue case which I mention in
greater detail below, namely, that it is an informative, if technically
correct, reason. It is submitted by Orange that the failure to give reasons
wholly undermined its right to assess whether it had good grounds of appeal and
to formulate those grounds.
It
is argued by Orange that it was only after the completion of the discovery
process in the present case and the disclosure by the Director of the AMI
Report at that stage that Orange became aware of the real reasons for its
ranking and thereby was able to formulate proper grounds of appeal.
A
separate argument is made in respect of the failure of the Director to give
reasons at Stage 1. Orange contends that this failure comes within the
observations of the Court in the case, supra. Orange claims it was wholly
deprived of any opportunity to make proper representations to the Director by
reason of the refusal of the Director to make available the AMI Report which
formed the basis for her decision to rank Meteor first and Orange second.
It
is said by Orange that when the Director eventually complied with her statutory
obligation to notify her proposal to refuse the licence to Orange, she provided
wholly inadequate reasons, and thereby rendered nugatory the right of Orange to
make representations to her which might persuade her to change her mind.
It
seems to me that none of the above cases really deals with what is required for
consideration in this case.
On
the duty to give reasons, both the Director and Meteor adopt similar
approaches. On the part of the Director, there is general agreement with the
relevance of the cases mentioned by Mr Gardiner on behalf of Orange.
However,
the Director urges to the Court to look at the matter from the point of view of
the Court being, in many cases, reluctant to oblige the provision of reasons,
and point to many cases in which no such reasons have been. Mr Hogan urges the
court to accept that the actual reasons given were perfectly acceptable in the
circumstances of a competition, but it seems to me that this is a separate
matter.
In
support of his argument, Mr Hogan refers to several cases, and indeed Mr Cush,
on behalf of Meteor adopts a somewhat similar approach.
It
seems to me, however, that arguments by which the Court is asked to view the
statutory obligation to give reasons in the light of cases in which the courts
were considering whether or not any reasons should be given, are not aposite,
even from the point of the argument that courts are, in frequent circumstances,
reluctant to direct the provision of any reasons, or for the purposes of
persuading me that, that being so in such cases, I should read the obligation
in the present case, found in the 1983 Act as having some limitation built into
it. I think that this is simply an incorrect argument at law.
A
much more important aspect of the case made by the Defendant, and equally by
Meteor, is the answer which they give to Orange's claim that the reasons
actually given were inadequate. Each of the Director and Meteor rely four
square on the case of Adia Interim v The Commission of the European Union, a
decision of the European Court of First Instance, in which Adia had complained,
inter alia, that no adequate reasons were given for the decision of the
Commission to reject the Adia bid in respect of a public procurement contract
of which Adia had been a bidder.
The
facts of the case can be summarised fairly readily. Under the public
procurement Regulations, tenders were sought in respect of the provision of
certain services for the supply of contract personnel. These public procurement
regulations provide that, in the case of tenders pursuant to the Regulations,
these can be based on the lowest bid, or on the "most economically advantageous
bid". There were six bids in all, and three short criteria had been specified
in the tender documents, including price. After the tendering process had
concluded, Adia was notified that it was unsuccessful.
Adia
then requested reasons for their rejection, and those reasons were included in
a letter to them. Having set out the background to the tendering process, and
the manner in which the process operated, Adia were then notified that they
were not among the three tenders deemed by the process to be "the most
economically advantageous" and the names of the three successful bidders were
then listed.
Adia
appealed from that decision on the basis of inadequate reasons, inter alia. The
Court rejected the appeal, stating that adequate grounds had in fact been
given, and pointing to the fact that, when the grounds were given, Adia knew,
and confirmed in court that they knew, the basis for their rejection. This
happened to be that Adia had made a calculating error in their bid, which meant
that they had, in effect, eliminated themselves from the bid.
Both
the Director and Meteor rely on this case, as being a case supportive of
reasons furnished, in the course of a tendering process, which simply indicated
the fact that Adia was not "the most economically advantageous" as supporting
the manner in which the Director furnished her reasons, in September and
October.
But
I am not certain that this is an analogous case to Adia. In the first place, it
is very clear from the judgment of the Court, that the tender was one which was
very simple in nature having only three basic requirements as to price, being
(a) net hourly wages, (b) gross hourly wages and (c) an hourly billing rate.
More importantly, the Court confirmed the principle behind the obligation to
give reasons as being that, according to Article 190 EC is that parties
affected by the reason must be able adequately to defend their rights, and a
court must be enabled by the reason to exercise its supervisory jurisdiction.
These are principles which are also well established in Irish law. Secondly,
the Court held that the reasoning (not simply reasons) must be disclosed in a
clear and unequivocal fashion, so as to enable the above principles to be met.
Thirdly,
in that particular case, the court laid considerable emphasis on the fact that,
in the course of the healing, referring to the Commission's second letter, did
in fact provide sufficient reasons, since Adia was "thereby able to, and in
fact did, identify the precise reasons for its rejection, namely, the
systematic calculation error."
It
seems to me that the true principles to be gleaned from Adia are (a) that there
is a clear obligation to state reasons, (b) the reasoning must be clear and
unequivocal and enable the party to defend its rights and the court to exercise
its appropriate supervisory role, and (c) each case must be considered on its
own peculiar facts to establish whether or not the reasons do or do not meet
the criteria. In the case, which was a very simple case, they did, and Adia
admitted they did.
It
is undoubtedly the case that some analogy can be taken from the decision in the
ADIA, supra. But it is possible readily to distinguish that case one two or
possibly three grounds, namely:
(a)
In that case, from a factual point of view, there were only three possible
criteria by which the tenderers were being adjudicated. This made it easy for
the Applicant to ascertain under which of these criteria they might have failed
to be among the three possible contenders for the contract;
(b)
In that case also it was admitted by the Applicant in the course of the hearing
itself that the Applicant was in fact readily able to ascertain from the letter
of the 21 December, the reason why they had failed to be among the three
successful candidates. Therefore the Court quite properly held, as a fact, that
the reasons were adequate, inter alia, because the Applicant acknowledged
itself that it could ascertain the read basis for its failure from the terms of
the reasoned letter of the 21st;
(c)
From a legal point of view the statutory scheme in which the Applicant sought
to have reasons was quite different from that operating in the present case. It
is true that the Court held that reasons are required, at least in certain
circumstances, so that the party who has tendered is in a position to defend
its rights. This is most likely to occur where legal proceedings are available
to a tenderer, so that the tenderer can decide to avail of such rights. A
somewhat similar position has arisen in several Irish cases where the courts
have made it quite clear that, where a party requires reasons for the purposes
of either ascertaining whether rights exist or where such reasons are required
so that the legal proceedings can be properly drafted, then -- certainly in the
case of judicial or quasi judicial acts of administrative bodies, reasons are
required.
But
in the present case, whereas some comfort can be found for the Director's
position in the case of what Orange calls Stage 2 reasons, it seems to me that
even then the extent and adequacy of the reasons given are questionable.
However, when I consider the statutory requirement to furnish reasons at what
Orange calls Stage 1, then Adia is not, in my view, a case on which either the
Director or Meteor can readily rely. Why is this so?
In
the first place, the statutory scheme adopted by the Oireachtas for the
granting/revoking of licences is such that it has decided to grant a statutory
right to any Applicant/Licensee to have reasons at Stage 1 in the process. The
only reason for granting such a statutory right is to enable the
Applicant/Licensee to make the representations which they are, by the same
statute, entitled to make to the Director. To do that, there is, in my view, a
statutory right to have reasons which enable the Applicant/Licensee to consider
the reasons, make appropriate representations and furnish these to the Director
for her consideration. She may then accept or reject those representations, but
the entitlement to make any representations arises only in respect of the
actual reasons given.
In
the present case, the first notification given by the Director to Orange was by
letter of the 19 June in which she notified Orange that it had come second in
the competition. In other words, she gave them the results of the competition,
but in my view nothing more. She indicated she was intending to enter upon
discussions with Meteor on a possible licence.
That
letter did not contain any proposal by her that she intended to refuse Orange a
licence, and I think that this was a correct approach, since until the
discussions on the terms of a licence were successful or unsuccessful, she did
not know whether she was, in fact, going to refuse Orange. At that stage, of
course, it was likely that Orange knew that if the licence discussions were
successful, she would notify them of her proposal to refuse a licence.
The
actual letter in which she first notified Orange of her proposal to refuse
Orange was the letter of the 22 September 1998. By that letter she gave the
reasons which I set out above, but which I now repeat, namely
"The
reasons for the proposal to refuse to grant the licence are that in the
detailed comparative evaluation during the competition process, Orange
Communications Limited was not ranked first and the discussions entered into
with the higher ranked applicant are satisfactory."
Now
for Orange, or indeed any applicant, to make representations on such a
notification, it is not possible in my view to ascertain from the contents of
the "reasons" why the Director had not ranked Orange first, and therefore,
Orange would be confined to writing and informing the Director that she was
wrong in so far as the rankings were concerned, which could scarcely constitute
representations for the purposes of doing what all parties acknowledge Orange
is entitled to do, namely, seek to persuade the Director that her decision was
wrong.
I
will return in due course to the Summary Report which was sent to the Orange
(and indeed also to Meteor) on the 6 July and on which both Meteor and the
Director rely in seeking to persuade the court that, even if the letter of the
22 September does not disclose all of the reasons, that is not of consequence,
since Orange were fully aware, as was the position of the applicant in the Ni
Eili case, supra, of the real reasons why they were unsuccessful and therefore
why the Director had proposed to refuse them a licence.
Some
assistance can be gleaned from certain English cases which were not opened to
me in the course of submission, but I consider them because it seems to me that
none of the cases cited to me, with the exception of Ni Eili, O'Keefe and
Maigueside, all cited above, as well as the Adia case, are of any real
assistance.
Since
the statutory scheme provides that the relevant parties are entitled to have
reasons at two separate stages of the process, and since it is stated in the
statute that those parties are entitled to make representations on the proposal
to refuse or on the refusal, I am of the view that the real question to be
considered by the court is the legal requirement as to the extent of those
reasons, and not -- as has been suggested -- whether reasons are or are not
required in the first place. Nor do I consider the proposition put forward by
the Director that I should consider the question of the reasons by analogy with
those cases where the courts have considered whether reasons are or are not
required, and in particular those cases where the court has found that reasons
are not required. Once there is a statutory right to reasons, and a right to
make representations to the Director seeking to persuade the Director to change
her mind, those reasons must take on a quality or characteristic which enables
the parties entitled to them to make representations arising from them. If it
were otherwise, it would be sufficient for the Director simply to announce the
result of the competition and if the reasons were not of significance vis a vis
the representation stage, then there would be no need for reasons to be given
at all.
What
does the requirement to give reasons embrace? Some assistance can be gleaned
from the case of Bolton Metropolitan District v Secretary of State for the
Environment unrept'd, May 1995 Times Law Review, a decision of the House of
Lords in which it was held that a failure to refer, at least in a very general
way, to how and why a decision was made was objectionable.
There
is also a requirement to record a note of the reasons for the decision See P
& F Sharpe v Dublin City and County Manager [1989] IR 701 at p 720 in which
it was stated:
"The
necessity for the elected members in the case of any direction under Section 4
of the 1955 Act concerning the granting or refusing of a planning permission to
act in a judicial manner would inter alia involve an obligation to ensure that
an adequate note was taken, not necessary verbatim but of sufficient detail to
permit a Court upon review to be able to ascertain the material on which the
decision has been reached."
In
the case of Great Portland Estates Plc v Westminster City Council [1984] 3 All ER 744, it was held that where a statute required a public body to give reasons
for a decision the reasons given were required to be proper adequate and
intelligible, although they could be brief. The same position would appear to
have arisen in the case of Ellis v Secretary of State for Environment (1974) 31
P & CR 130, in which it was held by the Divisional Court that reasons
adequate to the circumstance of any particular case should be given. In that
particular case an objection had been taken to the sufficiency of the reasons
given, and had argued that in the past the reasons set forth by the Secretary
of State had been of a more detailed nature, and that therefore that practice
should have been followed by the inspector in the present case.
This
last submission was rejected out of hand, and is not relevant to the present
case. On the question of the adequacy of the reasons actual given, it was
stated:
"All
that is required is that adequate reasons, reasons adequate to the
circumstances of any particular case, be given. There may be occasions where
the reasons themselves have through a typing error or some other circumstances
become unintelligible. There may be occasions where the reasons set out in a
decision letter on their face appear to be bad reasons for the conclusion to
which the inspector purports to come. Subject to that however, it is not, in my
view, for this Court to go into the factual accuracy of or the weight to be
afforded to reasons given by an inspector nor in particularly, their length or
particularity. In the present case the inspector's conclusions and reasons are
set out in paragraph 18 of the decision letter, and it is, I think, sufficient
for the purposes of this judgment merely read that paragraph.
"Your
clients' use of the site is untidy and is likely to lead to noise and smell
particularly from cellulose spraying. Although there is a six foot high
boundary wall the uses on the land can be seen through the accesses. Also the
crane is plainly visible above the wall, and there must be vehicular activity
to and from the site. These various facets of the development are likely to
lead to a loss of residential amenity and the uses are inappropriate in the
metropolitan green belt and within and area likely to become part of the Colne
Valley Park. For these reasons planning permission cannot be granted for the
development.
In
my judgment these reasons there set out by the inspector in the circumstances
of this particular case are sensible and appropriate, and there can be no
ground whatsoever for this Court in any way to seek to interfere with the
inspector's conclusions."
This
case seems to me to be a very good example of the principle enunciated in the
case supra. It also finds its equivalent in the case of Great Portland Estates
supra, to which I now return. In that case, a claim was made by Miss Ni Eili
against The Environmental Protection Agency ["EPA"]. Among the allegations made
was one that there was an obligation on the EPA, by statute, to furnish reasons
for its decision. It was alleged that no proper or valid reasons were given or,
in the alternative, if any reasons were given, they could not readily be
ascertained from the documents furnished by the EPA to the applicant.
In
that case the High Court accepted that reasons had, in fact, been furnished in
adequate form, since it was possible to ascertain from the documents made
available, either alone or in combination one with the other, the reasons for
the EPA decision. But that case did not suggest that where reasons must be
given, those reasons are to be other than as enunciated in the Great Portland
Estates case.
In
fact considerable assistance is found in the more recent decision of The
Supreme Court in Ni Eli v The Environmental Protection Agency, unrept'd, 30
July 1999, in which the decision of the Court was delivered by Murphy J. In
that case there were four grounds of appeal, one of which included the claim by
Miss Ni Eili that The Environmental Protection Agency had failed its statutory
obligation to give reasons. The judgment is both instructive and helpful in
that it reviews a considerable number of cases, and also considered the United
Kingdom cases which I have mentioned above. In the Ni Elli, the Supreme Court
stated:
"This
is not a case in which an obligation is imposed by implication on an
administrative tribunal or body to give reasons for its decision. In the
present case the Licensing Regulations . . . expressly provide as follows
(quoted).
The
appellant is, therefore, clearly correct in saying that the Agency as under an
obligation to give reasons and that not once but twice. First, it must give
reasons for its decisions for "Proposed Determination' and secondly, reasons
for its actual decision to grant a licence. The issue between the parties
related to the manner in which these reasons should be expressed and the
documentation in which they should be located"
Before
I turn to the other principles enunciated by the court, it seems to me that
these comments as to the real issue between the parties are particular apt in
the present case, and it seems clear that there is some analogy between the
legislation requirements to give reasons at two stages in both sets of
regulations.
The
Court also stated:
"The
reasons at the proposed determination could differ materially from those at the
licensing stage."
The
court then applied this statement to the particular scheme which arises in the
case of a licence from the Environmental Protection Agency. I suspect the same
might well apply in the case of planning matters. The learned judge continued
The
decided cases do provide some guidance as to the manner in which administrative
bodies may explain the reasons for their decisions. In Golding & Ors v The
Labour Court and another (1994) ELR 153. Mr Justice Keane pointed out that:
".
. . the determination by the Labour Court need not, as a matter of law, take
any particular form: what is essential is that the manner in which it is
expressed leaves no room for doubt as to the reasons which led to the decision,
thus ensuring that neither the appellant nor the supervisory jurisdiction of
this Court is frustrated by an inadequate indication of reasons.
More
specifically, in O'Keeffe v An Bord Pleanala (1933) 1 IR 39 Finlay CJ said of
reasons provided by An Bord Pleanala in the form of a combination of a brief
statement together with a series of conditions and reasons given for the
imposition of such conditions the following:
"Firstly,
I am satisfied that there is no substance in the contention made on behalf of
the plaintiff that the Board should be prohibited from relying on a combination
of the reasons given for the decision and the reasons given for the conditions,
together with the terms of the conditions. There is nothing in the statute
which would justify such a rigid approach and it would be contrary to common
sense and to fairness. What must be looked at is what an intelligent person who
had taken part in the appeal or had been appraised of the broad issues which
had arisen in it would understand from this document, these conditions and
these reasons. Approached in that way, I am satisfied that the entire of this
document sufficiently identifies the reasons by which the Board reached a
decision to grant this particular permission subject to these particular
conditions.
Continuing,
the learned judge said:
"I
have no difficulty in accepting that the principles enunciated by Chief Justice
finally in the O'Keefe case would be properly and readily applied to a decision
the Agency in relation to a proposed determination. The Applicant for the
licence would readily understand that the Agency was satisfied that the
statutory conditions would be met if, but only if, the conditions specified by
it were met. Moreover, the Applicant would have ample information and evidence
with which to seek judicial review if he wished to contend that any of the
conditions imposed were ultra vires the Agency. Where a decision to grant a
licence is made the position is different. In that event, by definition,
objection shall have been made to and submissions received by the Agency in
relation to such objections. If a licence is indeed granted it might be
inferred that those objections had been overruled or the submissions rejected.
That would not an adequate compliance with the Regulations. Those who have gone
to the trouble and expense of formulating and presenting serious objections on
a matter of intense public interest must be entitled to obtain an explanation
as to why their submissions were rejected. I did comment perhaps not very
helpfully -- as to the nature and extent of the reasons which administrative
tribunals must give for the decisions in O'Donoghue v An Bord Pleanala . . ."
The
learned judge then set out in the course of the judgment the extract which the
parties have relied on in this case
"Those
comments accord with the subsequent decision of the House of Lords in Bolton
Metropolitan District Council v The Secretary of State for the Environment
(supra) and the more recent decision of the Court of Appeal in England in MJT
Securities Ltd v Secretary of State for the Environment (supra also). In the
latter case, Evans LJ summarised the statutory obligation in the following
terms:
'The
inspector's statutory obligation was to give reasons for his decision, and the
courts can do no more than say that the reasons must be proper, intelligible
and adequate as has been held. What degree of particularity is required must
depend on the circumstances of each case."
The
learned judge then applied the principles set out above to the facts in the Ni
Eili case, and added "Certainly it is desirable that the reasons for the
decisions of the Agency should be readily available without the necessity of
excessive research or inquiry
Although
I am not strictly bound by the decision of The Supreme Court in that case,
because of course it did not deal directly with the first named defendant's
statutory obligation under consideration here, it is abundantly clear that it
sets out a series of helpful principles which I can apply by suitable analogy
to the present case.
The
principles to be found in the case, can be summarised as follows:
(a)
Where there is a statutory obligation to provide reasons, these should be of a
character mentioned in the case of Great Portland Estates Plc, supra, that is
to say, proper intelligible and adequate;
(b)
It should be possible for the party to whom the reasons are particularly
relevant, to ascertain the reasons without undue difficulty or detailed
research;
(c)
The reasons do not have to be set out in significant detail but should be
sufficiently clear to permit the party affected by them to make appropriate use
of them
(d)
The Court should be able, by reference to the reasons, come to a view when
exercising its supervisory role, as to whether the stated reasons are
sufficient or justifiable;
(e)
The degree of particularity which is to be given will depend always on the
particular circumstances of the case;
I
am of the view that neither the reasons at Stage 1 nor those at Stage 2 were in
accordance with the case law on the matter. It would, in my view, be impossible
either for an Applicant or a Licensee to know the reason for the Director's
decision from a review of either letter furnished, in September, nor by
reference to the letter of the 30 October, nor do I consider that the Summary
Report, which of course was never issued on the basis that it was the reason
for the subsequent decision to refuse the licence, adequately sets out the
reasons for the Director's decision.
Of
course, this does not cover the matter entirely. Both Meteor and Director --
although for different reasons -- say that both letters were perfectly properly
and sufficient.
Both
also say that, as in the case of Adia, Orange knew what the reasons were. Both
say this by virtue, inter alia, of the fact that Orange made very substantial
representations -- on the 12 October to the Director, and were able to do so in
a full and adequate manner, because they had available the Summary Report of
the 6 July.
There
is another matter which I think I should mention at this time, because it may
also be relevant to the submissions, particularly those made on behalf of
Meteor by Mr Cush. While the statutory scheme obliges the Director to furnish
reasons, it will be recalled that Orange requested not only the reasons for the
decision, but also certain documentation. Among the documentation sought were
(a) a copy of the Evaluation Report (b) a copy of the Summary Report issued to
Meteor also on the 6 July, 1998 and the draft licence furnished to Meteor.
I
must also consider the extent to which the parties themselves may have, by
agreement, limited the scope of their entitlement, if not to reasons, then to
documents which underlie the reasons. In that regard I turn to the tender
document and the Questions and Answers exchanged, to which I have referred in
another context previously. So far as the tender document goes, there is really
nothing which indicates any limitation on the availability of documents
underlying the Director's decision, save that under 1.4.6 the following appears:
"The
names of the applicants will be announced by the Director following the
deadline for receipt of applications.
Information
contained in applications will be treated as confidential and will not be
disclosed to the public where such information constitutes, at the Director's
discretion, a business secret the disclosure of which would materially affect
the applicant's business interests."
Each
of Orange and Meteor claimed absolute confidentiality in each and every aspect
of their respective bids, so that, so far as the bidders were concerned, there
was nothing in the bids which, on its face, was permitted by the bidders, at
least, to be made available "to the public". It seems to me that for the
purposes of these claims, Meteor is part of the "public" so far as Orange is
concerned, and Orange equally is part of the "public" so far as Meteor is
concerned, as otherwise there would be little point in the claim to
confidentiality by either party. It is far more likely that bidders would be
concerned about confidential information passing into the hands of its
competitor than into the hands of the general public who might have little or
no understanding of the information and still less interest in utilising the
information.
As
far as the Questions and Answers is concerned, a number of questions were
raised in relation to this issue of confidentiality.
Question
25 b asked:
"Will
the rankings of the unsuccessful bidders be published?"
Answer:
"No.
Unsuccessful bidders will be given reasons for the rejection of their
applications for a licence on an individual and confidential basis."
Question
25 c asked:
"Will
rankings by comparative evaluation criteria be published?."
Answer:
"No".
Question
25 d asked:
"Will
the contents of the respective bids be maintained as confidential?"
Answer:
"Information
contained in applications will be treated as confidential and will not be
disclosed to the public where such information constitutes, at the Director's
discretion, a business secret the disclosure of which would materially affect
the applicant's business interests, of Section I, Paragraph 1.4.6, Announcement
of the names of the applicants. Applicants should indicate which parts of their
application are regarded to contain commercially sensitive information."
Although
not directly involving the question of publication, another question raised
gives an indication of the Director's approach to the question of
confidentiality.
Question
39: Spectrum Access Charge.
"Will
the Director confirm how the points will be awarded for a bid of less than
10,000,000. For a bid of less than 10,000,000 how will the points be graded?"
Answer:
"All
details of the evaluation method to be used other than those outlined in
Section 1, Paragraph 1.5.2 are strictly confidential."
Question
40: Weighting of Assessment Criteria
"It
would greatly assist the transparency of the process if the breakdown of the
weighting between sub-headings in each group was provided, together with a list
of the key criteria within each sub-heading"
Answer:
"The
competition is a transparent one, it is organised in accordance with best
international practice. The European Commission has been kept appraised during
the process. Detailed information and documentation has been made available to
all interested parties subject to the minimum requirements to protect
confidentiality"
Question
54: Announcement of the names of the applicants.
"The
issue of confidentiality is not satisfactory being" at the Director's
discretion. " Please confirm that commercially sensitive information which is
furnished for the purposes of the application will be kept confidential and in
particular where same is highlighted and marked in the application.
Answer:
"The
answer repeats the answer given above at 25 d."
Question
55: Comparative evaluation criteria.
"Will
written reasons be given by the Director in the event that the minimum
requirements are deemed not to have been fulfilled."
Answer:
Yes
Question
56: Validity of the applications
"Please
confirm that reasons will be given by the Director in respect of her decision
on request of an applicant's application is invalid or unsuccessful."
Answer:
"Yes".
Question
86 raised a question of confidentiality in respect of Article 8(7) of Section
IV. An identical answer was given to that at 25 d also.
My
understanding of the foregoing is that (a) at least prior to the time when the
bids were in, no further information was to be given in relation to the manner
in which the assessment was to take place, (b) both after the bids coming in,
and subsequently, but at the Director's discretion, parts or possibly all of
the bids would remain confidential in the sense that there would be no
publication of the contents "to the public", (c) the comparative assessment
ranking would not be published.
So
far as the first of these is concerned, it seems to me to be an entitlement in
the Director not to disclose in advance of the bidding, the manner in which the
assessments would take place, nor the sub-criteria by which the bids would be
assessed. The Director has indicated that to do so would hinder the tender
process was stultifying the manner in which the bids would be structured.
So
far as the publication of the contents of any bid which might be made, again if
there are commercial secrets or commercially sensitive information contained in
them, or transcribed from them to other documents, I am of the view that the
Director was at all times entitled to, and the parties agreed, that such would
only be published at the Director's discretion, if ever.
So
far as the publication of the comparative assessment ranking of the parties, I
am of the view that the answer given to the question on this was given in the
context of the plans for the announcement of the rankings. In other words,
there would be no press release in which the comparative assessment would be
made public. I do not consider that the agreement between the Director and the
bidders evidenced in the willingness of the bidders to proceed with bids
subsequent to the receipt of the Questions and Answers goes any further on this
aspect of the matter.
The
Director refused to give reasons for her proposal to refuse the licence to
Orange or for her actual refusal in the sense requested by Orange in its letter
of the 23 September. By that letter it stated ". . . your alleged reasons do
not afford our client any, or any adequate, opportunity of preparing or making
representations and that they are, in our client's view, ultra vires." The
Director replied by letter of the 28 and rejected this contention. She gave as
her reasons for refusing the documents or information the following:
".
. . The reasons for proposing to refuse to grant the licence to your client are
surely, at this stage of the process, entirely obvious to your client. The bid
of Meteor Mobile Communications Limited ("Meteor") was ranked first in the
tendering process. I met with your client for the purposes of an oral briefing.
I issued to your client a report on the evaluation of your client's bid. This
Office's discussions with Meteor with regard to its proposed licence have
proved satisfactory.
I
am at a loss to understand the purpose behind your client's requests for the
items listed at (a) (b) and (c) of your letter, or what can in practical terms
be achieved by disclosing these matters. Your letters fails to indicate how
your clients knowledge of the reasons for refusal is deficient. Nor does it
indicate how the information you request would, in practical terms and in
substance, improve your client's understanding of why I do not propose to issue
the license to it. In any event, I cannot possibly provide the items requested
at (a), (1) and (c). The reasons are as follows.
Item
(a) (the terms and conditions of Meteor's draft licence) contains commercially
sensitive information relating to Meteor's business. As your client is well
aware, the terms and conditions of the licence (other than those mainly
procedural matters set out in the draft licence published in the Tender
document) relate to specific technical and commercial aspects of the licence
holder's proposed business, I am quite sure that were your client in Meteor's
position, your client would be entirely justified in opposing any proposed
disclosure of the details of any proposed or actual licence to a competitor.
The detailed terms and conditions of the licence are confidential between this
Office and the licence holder.
Item
(b) requested by you (summary report on Meteor's application) also contains
commercially sensitive information relating to Meteor. The equivalent document
which this Office issued to your client contains commercially sensitive
information relating to your client's business. I would no more contemplate
disclosing this document to your client than I would contemplate disclosing
your client's equivalent document to Meteor. As regards (c) (details of marks
awarded to Meteor and to your client), the following are two reasons why I am
not prepared to disclose these details. First, revealing the precise marks
awarded would be detrimental to any future tendering process which this Office
might run. As I was at pains to point out in my affidavit filed in defence of
the Judicial Review proceedings recently brought by your client against this
Office, disclosure of those precise marks would inevitably lead future
applicants artificially to tailor their bids, in other words, it would lead all
applicant to, as it were, tell this Office what it wanted to hear. It would
then be very difficult (if not impossible) to grade respective bids. On the
contrary, the whole purpose of the tendering process is to encourage applicants
to make bids which truly represent their own technical and commercial
strengths, their perception of what the market requires, and what they can
deliver. Secondly, I am constrained by my obligation to protect applicants'
commercial secrets from disclosing Meteor's precise marks to you or your
client. It was, I believe, fair to indicate separately to each applicant those
aspects of the applicants respective bid which were strong and weak (as the
case may be). However, it is quite another matter to disclose to one applicant
where another applicants bid was strong or weak. This is tantamount to
disclosing an applicant's business and commercial secrets to its very
competitor (whether in Ireland or elsewhere). I am quite sure that were the
tendering process routinely to be followed by this sort of exchange of
commercially sensitive data, it would be impossible for this Office (or indeed
any other regulatory body in this jurisdiction) to run a tendering process. I
am not prepared to disclose Meteor's results to you or your client, equally I
am not prepared to disclose your client's results to Meteor . . .
This
letter was responded to by letter of the 1 October in which Orange indicated
that it would make representations, and at the same time complained that the
stance of the Director to the giving of reasons diluted its rights pursuant to
Section 111 (2B) O'Gorman of the 1983 Act. It also reserved to itself the right
to claim that the reasons given are not in compliance with the provisions of
that Act. It also claimed that not all of the information sought at (a) (b) and
(c) of its earlier letter included matter of a commercially sensitive nature.
Before
I deal further with the Director's arguments, which have been repeated in the
submissions made to me on the matter, I should return here to the Summary
Briefing made on the Orange Tender, and will refer at the same time to the
similar document furnished to Meteor. Before doing so, however, I should say
that when this document was furnished on the 6 July, it was not indicated by
the Director at that time that it constituted the reasons for her (at that
time) intended refusal to grant a licence. Indeed, since a similar document was
furnished to Meteor, it is difficult to see how it could have been presented as
being such. In addition, during the course of the evidence, it was said by Ms
Finn that these documents were furnished to each of Meteor and Orange so as to
be of assistance to them, in the event that they wished to bid in other
tendering processes.
I
have set out in some detail already what appeared in these Summary briefings.
Essentially, they told each of the bidders that certain aspects of their bids
were strong or weak or could have been better expressed or might included more
detail. They do, not, however, in my view, tell either Meteor or Orange why
they were ranked first or second. It is not clear to me that on receipt of this
Summary, Orange were thereby informed of the reasons why Orange were being
refused, or had come second in the evaluation.
Take,
for example, the issue of tariffs. What is said here is "Orange's application
was not particularly strong on tariffs." . . . "The application did not provide
any binding commitments on tariffs and tariff development and critical
information was qualified with words such as "indication" and "potential". This
had an impact on the scoring of the tariffs dimension which accounted for 20%
of the overall marks". This tells Orange that (a) there were no binding
commitments to tariffs, and (b) that this lack of binding commitment was found
in the use of certain limiting words. It also tells Orange that in respect of
roaming charges, this was positive.
Now
compare this to what was said to Meteor, under the same heading which was as
follows: "Meteor's proposals on tariffs were considered strong. The range of
tariffs plans, including an unbundled subscription and two prepaid plans was
considered appropriate for the target market. Meteor's commitments to the
tariff plans and to downward tariff development were assessed as positive."
This tells Meteor (a) that the range of tariff were appropriate; (b) that, in
particular an unbundled subscription was singled out; (c) that two prepaid
plans were of interest; (d) that the commitments to the tariff plans were
positive and (e) that the commitments to downward tariff developments were also
positive.
Comparing
the two, the information given to Meteor, had they been the unsuccessful
candidate, would have been adequate to tell them why they were marked in a
particular way. On the contrary, no indication is given to Orange that they
were not ranked as the higher bidder on tariffs, inter alia, because (a) they
had no unbundled plan; (b) that the Evaluators did not approve of the tied
contract together with the penalty clause on a break in the contract; (c) that
the range of tariffs actually included in the bid was too narrow, (d) that
there was inadequate downward trends expressed in their price development
figures, and (e) that the tariffs themselves were too high, it being clear now
from the evidence that the Evaluators were looking not just for competitive
tariffs but low tariffs, if not the lowest tariffs.
When
it came to the representations actually made, even if it were the case that the
briefing document set out the reasons, it is clear that Orange did not make any
submissions whatsoever on any aspects of tariffs which, at the end of the day,
were critical to it, other than in respect of the question of commitments, to
which their attention had been drawn in the Summary report.
But
of course it is clear that there were several other tariff matters on which
critical adverse findings were made against Orange. This is as it should be.
However, it seems to me that to indicate to a party, who is entitled to make
representations in that regard, that the reason why they have not succeeded is
because they were ranked second in a competition is not a sufficient reason
within the Act.
I
have set out in detail all of the contractual or semi contractual relations
which were agreed between the parties, and by which Orange agreed to limit its
entitlement to certain material, if the broadest possible interpretation is
taken of the Question and Answers given.
Contrary
to Mr Cush's submission, on behalf of Meteor, that in a competition of this
nature, it would be wrong to furnish Orange with information which would enable
it in turn to overturn the rankings which had occurred, I am of the view that
the statutory obligation is imposed, even in circumstances where a competition
of this type is operated. It is not the fact of a competition which legally
determines the entitlement of the bidder for a licence to have reasons and to
make representations. It is the Act which grants that right and imposes that
obligation, and the obligation and right continue to exist regardless of the
manner in which the licence is intended to be awarded.
What
follow from this, in law, is an obligation on the Director to give full and
proper reasons, bearing in mind also the agreements she reached concerning
confidentiality for example. It is not, in my view, a valid legal basis for
refusing to give any further details save for the rankings and the summary
report, for the Director to say that information on any greater detail might in
some way hamper the Director in any future tendering process which she might
envisage into the future. Nor is it a valid legal basis for refusing to give
any further information save for the rankings and the summary report, for the
Director to say that such information was of a confidential nature. It is
certain that trade or business secrets of parties ought to be protected, and
both parties agreed to this. It may therefore mean that, as to the Evaluation
Report, and its availability, certain information would have to be protected
and protected even from the party requesting the information. But this is a
matter which arises in many cases and many circumstances, and it does not
follow that each and every part of the Evaluation Report contained information
which was of this sensitive nature. In the alternative, such information could
be made available, subject to appropriate undertakings, not directly to the
opposing bidder but to its independent advisors, an approach often adopted by
the High Court in matters of commercial sensitivity.
However,
to refuse point blank to furnish anything other than the rankings and the
earlier summary report, which I find did not constitute reasons adequate for
Orange to defend its right, either at Stage 1 or Stage 2, is not legally
sustainable having regard to the Scheme provided for by the 1983 Act.
I
therefore make findings in favour of Orange on the claims made by it against
the refusal of the Director to grant it a licence, and I remit the matter back
to the Director for her further consideration.
DISPOSITION