BAILII is celebrating 24 years of free online access to the law! Would you consider making a contribution?
No donation is too small. If every visitor before 31 December gives just £1, it will have a significant impact on BAILII's ability to continue providing free access to the law.
Thank you very much for your support!
[Home] [Databases] [World Law] [Multidatabase Search] [Help] [Feedback] | ||
United Kingdom Employment Appeal Tribunal |
||
You are here: BAILII >> Databases >> United Kingdom Employment Appeal Tribunal >> Working Men's Club And Institute Union Ltd v Balls (Unfair Dismissal : Constructive dismissal) [2011] UKEAT 0119_11_0811 (8 November 2011) URL: http://www.bailii.org/uk/cases/UKEAT/2011/0119_11_0811.html Cite as: [2011] UKEAT 119_11_811, [2011] UKEAT 0119_11_0811 |
[New search] [Printable RTF version] [Help]
EMPLOYMENT APPEAL TRIBUNAL
58 VICTORIA EMBANKMENT, LONDON EC4Y 0DS
At the Tribunal
Judgment handed down on 8 November 2011
Before
THE HONOURABLE MR JUSTICE UNDERHILL (PRESIDENT)
MR I EZEKIEL
MR P SMITH
WORKING MEN’S CLUB AND INSTITUTE UNION LTD APPELLANT
Transcript of Proceedings
JUDGMENT
APPEARANCES
(of counsel) Instructed by: Patterson Glenton & Stacey Law Court Chambers 22 Waterloo Square South Shields NE33 1AW |
|
(of counsel) Instructed by: Askews 4-6 West Terrace Redcar Cleveland TS10 3BX |
SUMMARY
UNFAIR DISMISSAL – Constructive Dismissal
Tribunal, despite some inadequacies in its expressed reasoning, entitled to find (a) that the Appellant’s initiation, and subsequent conduct, of disciplinary proceedings against the Claimant was so unreasonable as to constitute a fundamental breach of contract entitling him to resign and claim constructive dismissal; and (b) that the Claimant had resigned in response to that breach
THE HONOURABLE MR JUSTICE UNDERHILL (PRESIDENT)
INTRODUCTION
THE FACTS
“SUSPENSION FROM DUTY ON FULL PAY
This is to confirm our conversation of 11am on Thursday 11th March 2010 at the Saltburn Holiday & Convalescence Centre, when I informed you that you were suspended from duty on full pay, with effect from today’s date. For a period of seven days, from the receipt of this letter. If a longer period of suspension from duty on full pay is required for me to properly carry out the investigation, I will inform you accordingly.
This period of suspension from duty on full pay, is to allow me to facilitate an exhaustive and uninterrupted investigation into allegations of gross misconduct made against you that of; misappropriation of the resources of the Saltburn Holiday & Convalescence Centre.
Namely:-
1. Circumnavigating [sic] the correct procedure for dealing with Sub-Contractors.
2. Falsification of records.
3. Failing to follow clear and reasonable Management instructions.
4. Exceeding your authority when dealing with NEC members.
This period of suspension from duty on full pay is not a disciplinary sanction. It merely allows me to undertake an exhaustive and uninterrupted investigation into the aforementioned allegations.
PLEASE NOTE
During your period of suspension from duty on full pay you must remain in your on-site accommodation, save for leaving the premises to attend to your personal requirements. You must not attend your place of work, except for attending invitations to investigatory or disciplinary meetings. You should not discuss these matters with; any members, officials, staff or any person or persons with whom the organisation undertakes business. This includes; suppliers, contractors, sub-contractors, consultants or brewery personnel etc.
Any infringement of this clear and reasonable management instruction will render you liable to disciplinary action.
If you have any concerns with the content of this letter, then please contact me at once.”
(1) Circumnavigating [sc. circumventing] the correct procedure for dealing with Sub-Contractors. This is a reference to an episode in February 2010 when the Claimant had engaged a business called G&A Roofing to carry out minor repairs to the roof of the Centre. He submitted a petty cash form to Head Office appearing to show that he had paid G&A £180. Mrs Edmunds regarded this as irregular because she believed that the correct procedure was for an invoice to be obtained from the contractor and submitted by the Claimant to Head Office for payment: G&A should not have been paid out of petty cash, still less without (as was the case) the support of any invoice. It was the CIU’s case at the Tribunal that they suspected that the matter went beyond a mere procedural irregularity and that no payment had in fact been made to G&A; and indeed in June 2010 a Mr Jones, who had done the actual work, supplied a statement saying that he had taken no payment at the time. But the Tribunal found as a fact – unchallenged on this appeal – that Mrs Edmunds had not at the time spoken to either Mr Jones or G&A and had no reason to suspect anything more than a procedural irregularity.
(2) Falsification of records. This is on its face a serious allegation of some kind of dishonesty, albeit wholly unspecified. What however was in fact being referred to was an allegation that the Claimant was not working all the hours for which he was being paid. The system was that he would draw up in advance a rota of the hours that he would work each week, which would be submitted to Head Office. It was Mrs Edmunds’ case that on the occasion of her visit to the Centre in January she heard allegations from other staff that the Claimant was never around and that she herself had repeatedly been unable to contact him at the Centre during hours when he was supposed to be working. If it were the case that the Claimant was not working in hours for which he was being paid that would indeed be a serious matter, but Mr Bayne accepted before us that it was not the same as an allegation of “falsification of records”.
(3) Failing to follow clear and reasonable Management instructions. This is a reference to an episode in early February when the Claimant had been asked to obtain quotes for works required at the Centre in respect of which an insurance claim was to be made. In an exchange of e-mails with Ms Murphy, the Assistant General Secretary, he had protested that he thought that this was quite unnecessary in view of the minor nature of the damage in question. The final e-mail in the chain suggests that he finally accepted that quotes should be obtained; but, as we understand it, the CIU’s case was that he did not in fact take any steps to do so.
(4) Exceeding your authority when dealing with NEC members. On 24 February Mr McGlasham had written to the Claimant reprimanding him for giving the staff information deriving from figures in the CIU’s Annual Report which had not yet been formally approved, and for discussing with the staff policy questions which were not his responsibility about the sale of part of the garden and how the proceeds might be used to improve the Centre. He replied protesting that he had done nothing wrong. Here too the label used in the letter was hardly an apt description of the nature of the allegation.
“… as a consequence of my initial enquires, the breadth of my investigations has extended beyond the workplace. Therefore I will require further time to properly carry out further detailed and exhaustive enquiries into the very serious allegations made against you.”
The letter goes on to refer to “the current ACAS Code of Practice” and says that Mrs Edmunds considers the continuation of the suspension to be necessary in the circumstances of the case but she repeats that his suspension does not imply any finding of misconduct. The letter continues:
“I confirm that this continuation of suspension is with full pay and you remain in employment with the Organisation. You should, therefore, be available to attend meetings as required within your normal working hours. I must point out that any failure to attend without good reason, and any other breach of this suspension, will lead to possible further disciplinary action.”
13. The letter handed in by the Claimant begins:
“I am writing this letter in response to the allegations made against me in your letter dated 10 March. For reasons which I outline in more detail later on it will, at this juncture, be my only response to those allegations which I would now, like to briefly counter.”
He then addresses in turn each of the four numbered points in the suspension letter. Taking them in turn:
(1) Circumventing the correct procedure for dealing with sub-contractors. He denies that there was any laid-down “procedure for dealing with sub-contractors”. He infers (correctly) that the episode being referred to concerns the roofing work and he contends that he has acted entirely properly in that regard.
(2) Falsification of records. Unsurprisingly, the Claimant evidently did not understand the allegation under this head. He makes a general denial of having ever falsified any records. He does, however, go on to recount an episode in December 2009 when he and a colleague had visited London. He says that he had asked Mrs Edmunds for advice on how to claim expenses for the colleague and had been told that he should claim for the price of a first-class rail ticket and two nights’ accommodation, even though they had not travelled first-class and had incurred no accommodation expenses. He said that, following that advice, he had made such a claim on behalf of the colleague though not for himself. He said that he had queried this at the time but had been told that it was normal practice.
(3) Failing to follow clear and reasonable management instructions. Again unsurprisingly, the Claimant did not appear to know to what this allegation related and contents himself with a general denial that he had ever refused to follow management instructions.
(4) Exceeding my authority when dealing with NEC members. Under this heading the Claimant correctly surmises that the allegation is to do with the e-mail exchange to which we have referred above and repeats his denial that he had done anything wrong.
The letter ends:
“In conclusion.
Given that your letter of March 10th makes no mention of who has instigated these allegations I feel that it would not be unreasonable of me to conclude that they do, in fact originate from yourself.
In light of the point which I have made in item two above regarding your own personal compliance with the falsification of expense claims for personal gain I also feel that it is far from unreasonable of me to have serious reservations about your own personal integrity with regards to these matters and have come to the conclusion that it would be entirely unreasonable of my employer to expect me to respond to any form of questioning either from yourself or based on ‘information’ gained by you as part of your investigation.
I will, of course, cooperate fully in any investigation conducted by persons uninvolved in this rather sordid attempt at constructive dismissal.”
16. Shortly after the meeting Mrs Edmunds wrote to the Claimant as follows:
“Further to our meeting today Tuesday 23rd March 2010 at 15.55. This is to confirm that you are invited to attend a further interim investigations meeting at 11am, Wednesday 24th March in the Library at the Saltburn Convalescent and Holiday Centre.
We further confirm that you unreasonably refused to discuss the issue pertinent to this investigation and left today’s meeting at 16.04, whilst passing over a letter outlining your version of events.
We must point out that written submissions are not the forum for resolving issues at an interim investigation meeting. If you feel that you wish to reasonably raise any grievances or issue, this must be carried out at a face to face meeting as described above.
If you unreasonably refuse to attend the meeting at 11 am on Wednesday 24th March 2010, the full pay element of suspension will be withdrawn at that time or until you decide to co-operate with this reasonable management instruction as detailed in paragraph 3 of my letter dated Monday 15th March 2010.”
The letter was hand-delivered to the Claimant’s flat that evening. There is nothing in it to indicate that Mr McGlasham had any hand in its drafting.
“Please accept this letter as confirmation that for the reasons laid out in the letter which I handed to you yesterday I will not be attending the meeting which you have asked me to attend at 11.00am today.”
The letter is marked “Mr M McGlasham”. The second is to Mr McGlasham himself and contains his resignation. It reads as follows:
“Please find attached a copy of a letter which I handed to Valda Edmunds during our meeting in the Centre’s Library yesterday. I would particularly draw your attention to section two of that letter relating to the charge which has been brought against me of ‘falsifying records’.
Given that Ms Edmunds has, on more than one occasion been personally compliant with the falsification of expense claims and has expressed an opinion to me that the practice is widespread throughout the C.I.U. it is, in my opinion, unreasonable of the C.I.U. to expect me to be the subject of an investigation which includes this charge of falsification of records.
In light of Ms Edmunds letter to me of March 23rd combined with the adverse affect which the current situation is having on both my physical and mental health I believe that I have been left in an untenable position and with no option but to offer you my resignation from my position as Centre Manager.
I firmly believe that over the last four years I have worked conscientiously, diligently and to the very best of my abilities to turn around what was a dire financial situation at the Saltburn Centre and further believe that this is backed up not only by the annual accounts but also the wealth of compliments I have received from both the C.I.U. for me to move out as early as is reasonable and given that a months notice is the usual requirement of any tenancy agreement I would suggest that should be a mutually acceptable timescale.”
The letter is marked cc. Ms V Edmunds.
18. Mr McGlasham replied the same day as follows:
“Further to your letter which was addressed to me and delivered by hand. I felt it necessary to respond to some of the points you made.
I would like to confirm that you have not, and never have been to my knowledge accused of falsifying documentation whilst acting as Manager of the Home. The investigation we carried out was in order to clarify certain issues regarding the management of the home and should this have resulted in further action being needed we would have taken the disciplinary route as in the ACAS documentation previously provided to you.
I have not attended the meetings held regarding the investigation because Valda is your line manager and it is in her remit to manage staff at the Home. Your comments regarding Valda and expenses are a separate issue to those we needed to address and are not relevant to the investigation.
In your letter which was delivered to me today, you requested extra time regarding the living accommodation at the Home. This will not be a problem.
In regard to your request that you be paid a month’s pay in lieu of notice. I confirm I have agreed this with the Leisure Secretary. You have been paid been up until the end of March, but your month’s pay in lieu of notice will take you up to end of April. Please note that the effective date or your termination is from Wednesday 24th March 2010.
Valda has my full support with regard to the investigation, its procedure and in all other aspects of her duty as Leisure Secretary.
I am aware of your commitment to the Home and have never questioned this.”
THE ISSUES BEFORE THE TRIBUNAL
20. So far as the claim of “ordinary” unfair dismissal is concerned, the only real question for the Tribunal was whether the Claimant had indeed been constructively dismissed: if he had, the CIU could not, in the circumstances of the case, advance an admissible reason for the conduct which had led him to resign. The primary issue was accordingly whether the CIU had committed a repudiatory breach of his contract of employment – though there was also, as will appear, an issue as to whether, if they had, he resigned in response to the breach in question.
“… very concerned about the lack of any specific details of these allegations, their source, the fact that there had been no discussion of them with me prior the suspension and … the need to make use of the services of an external employment law specialist.”
He refers to the advice which he says he was given by Mrs Edmunds to put in false travel expenses. He mentions the extension of the period of suspension and how he came to draft the letter which he eventually handed over at the meeting of 23 March. He gives his account of what happened at that meeting and of the handing over of the letter. He refers to Mrs Edmunds’ letter requiring him to attend a meeting on the following day, referring in particular to the warning that if he did not do so he would loss his entitlement to be paid. He continues:
“It was clear that Mr McGlasham was aware of this letter and its contents and that he clearly intended to take no action with regards my allegations against Ms Edmunds despite the previously stated “policy” of the CIU requiring a full and comprehensive investigation of all such complaints and ACAS in their guidelines recommending that in cases of “overlapping grievance and disciplinary cases” the appropriate course of action would be to suspend the initial process in order to deal with the grievance. Subsequent correspondence which I have received from Mr McGlasham has confirmed the fact that neither he nor any other individual has carried out any form of investigation into my counter allegations against Ms Edmunds.”
He goes on to develop his criticism of Mr McGlasham for failing to take prompt action about the allegations against Mrs Edmunds. He then continues:
“At this stage in the proceedings I had (I believe not unreasonably) some quite serious reservations about the manner of the action being taken against me and the integrity of the individuals concerned, particularly the fact that I was being expected by them to partake in an enquiry conducted by a person who I had just accused of a criminal offence who would in turn be reporting to a person who had made no attempt to make any form of enquiry about that accusation.
I therefore came to the conclusion that the only course of action open to me was to again inform Mr McGlasham (and again in writing) that I believed that my employers were placing me in an unreasonable and untenable position and that whilst I was fully prepared to comply with any enquiry conducted by a person or persons other than Ms Edmunds, in light of my allegations against her being unresolved that I was not prepared to take part in an enquiry run by her.
I also came to the conclusion that in order to protect my good name and to emphasise my strength of feeling regarding the issue that I would offer Mr McGlasham my resignation and should he accept it pursue a case of constructive dismissal against the C.I.U. in order to ensure that the material issues of the case were heard by an independent and impartial body. This I duly did on the morning of March 24th.”
There then follows a passage dealing with matters following his resignation. The Claimant says:
“Having therefore exhausted all options available to me to resolve the matter from within the C.I.U. I am putting forward this claim for Constructive Dismissal on the following grounds:-
1) That I was accused by my employers of breaching a laid down procedure which did not and does not exist (the issue of dealing with ‘sub contractors’).
2) That my employers have in fact received no allegations of Gross Professional Misconduct against me and that the charges which they had brought were designed solely to justify their suspending me from work in order to carry out a ‘fishing’ exercise in an attempt to find some form of incriminating evidence against me.
3) That I was treated in an unfair and discriminatory manner by the C.I.U. General Secretary Mr McGlasham in the manner in which he failed to address counter allegations brought by myself against my line manager Ms Valda Edmunds.”
(a) there were no, or no sufficient grounds for initiating a formal investigatory process, and thus for suspending him – that being the gist of the pleaded points (1) and (2); and
(b) Mr McGlasham’s failure to address his allegations against Mrs Edmunds.
He said that that was the case which at the Tribunal he understood that the CIU had to meet. Mr Healy submitted that that was an unduly restrictive view of the pleading.
“At start of cross-examination by Mr Bayne:-
“”Q: I want to understand your case. You made a disclosure in writing to Steve Cannell in December 2009 and you think because of that you were suspended.
A: I believe so.
Q: And it was that which caused you to resign?
A: No, the cause was that Valda Edmunds was conducting the inquiry and my employer failed to take any action in relation to my allegations against her. I felt I was being put in an untenable position.
Q: Not the fact of your suspensions?
A: It was not the suspensions (per se), I was quite prepared to answer any questions put to me.”
“Q: The employer can suspend you In ordinary course of events, employer is permitted to suspend you. If not good reason, then shouldn’t suspend?
A: If the allegations were made, it was appropriate to suspend me.”
…
Q: In the Particulars of Claim at the bottom of page 11, you identify 3 grounds for resigning. The first 2 are being accused of breaking policies that don’t exist, and being suspended for gross misconduct without a good reason. Are you no longer pursuing these claims?
“A: I believe that the allegations were made up to justify suspension”.
Q: The third ground is that you were treated in an unfair and discriminatory manner by the CIU General Secretary Mr McGlasham in the manner in which he failed to address counter allegations brought by you against your line manager Ms Edmunds. Are those counterallegations the ones raised by you in your letter of 23rd March?
A: Yes
Just before lunch on 17/11/10 -
Q: Your resignation letter is on p104A. At paragraph 2 of that letter, you say that because Valda Edmunds was accused by you it was inappropriate for her to investigate you?
A: Yes in effect yes
Q: You felt that put you in an untenable position, right?
A: Yes. There was no form of investigation into the allegations about Valda Edmunds.
Q: You expected Mr McGlasham to investigate the allegations?
A: Yes
“Q: So is your problem that investigation wasn’t paused?
A: Yes. One of them.
Q: What were the other reasons?
A: There were no other reasons in this particular letter; but it attached the letter on pages 99-100 [Claimant’s letter of 23 March 2010 to Mrs Edmunds]. It was unfair for Valda Edmunds to investigate, but I would co-operate with another uninvolved person … investigation into me not suspended. . .I had nothing to hide. I never said I did not want name to be tarnished with an investigation”
Q. On page 166 [Claimant’s letter of 5th April 2010]. You say you were in an untenable position for 2 reasons. The first was that there were allegations of a breach of a policy that never existed. On page 99 you say you ‘weren’t aware of a defined procedure’. That was your defence to the allegation:
A: Yes
Q: There is a difference between that and a suggestion that the allegation was motivated by malice. You don’t allege that in this letter?
A: No
Q: Its not in the resignation letter?
A: I stated that it was a sordid attempt at constructive dismissal
Q: But your complaint is all about the investigation not the suspension?
A: Yes
…
Q: What happened between your resignation on 23rd March and the letter of 14th April that made you think the allegation had been cooked up?
A: I had had time to reflect upon why they had been brought.”
THE TRIBUNAL’S REASONS
25. Paras. 1-5 of the Reasons set out the facts and the issues and briefly refer to the relevant law. We are bound to say that the account of the facts is not very easy to follow, not least (though not only) because the Tribunal deals separately with those facts which were agreed before it and those which were disputed: there is no substitute for a single coherent chronological narrative of the material facts. (We should also say, though this by itself is not of great importance, that the paragraphing system adopted is somewhat eccentric and hard to understand.)
“… the matters raised with him were clearly how the claimant had always done things. It seems to this Tribunal unfair to criticise somebody for not following procedures of which he had not been told and to bring disciplinary proceedings for the same reason. It seems to the Tribunal that the correct approach would have been to consider informal meetings to look at the areas where the respondents considered the claimant to be at fault … .”
It then, at para. 6.2, addressed the issue of whether the CIU had committed a repudiatory breach. It said:
“Breach of Contract
The term of the contract which the Claimant alleges was breached was the implied term of mutual trust and confidence. Clearly any breach of this term would entitle an employee to resign. The Tribunal in deciding this issue has had regard not only to the Claimant's account but also the reasons given by the Respondents for its actions.
6.2.1 As noted above the new management team wished to make changes and for this there is no criticism; the criticism is in not informing the Claimant.
6.2.2 The Tribunal conclude having considered the issues in particular those facts as found by the Tribunal which are in dispute between the parties that the there was a breach of the implied term of mutual trust and confidence in the following ways:
6.2.2.1 There was a clear change of management style after the appointment of Mr McGlasham and Ms Edmunds. Not only did they want to formalise the contractual positions of staff at the Centre; the impression the Tribunal gained is that they wanted to run a 'tight ship'. The problem here is the lack of communication with the Claimant before the implementation. It is unfair to discipline an employee for carrying out his duties as he always has. In particular with reference to keeping costs low.
6.2.2.2 The manner in which the suspension was carried out whilst the Respondents cannot be criticised for not warning the Claimant of it; it is clear it came as a blow to him; the Respondents maintain that he was told the exact nature of the allegations however clearly in his distressed state the Claimant did not take it in.
6.2.2.3 The suspension letter in the opinion of the Tribunal is badly drafted; in particular the suggestion that the Claimant was to remain indoors. The Respondents cannot now explain that away it is how it would be perceived by an employee. Nor does it make reference to whether the allegations amount to misconduct which would warrant dismissal or whether they are considered to be capability issues.
6.2.2.4 The Tribunal is satisfied as noted above that no investigation had been commenced into any of the allegations; whilst the claimant would be unaware of this at this time the fact that no evidence was produced for him to consider prior to 23rd March would make this apparent.
6.2.2.5 The allegations themselves, as were apparent at the date of suspension appear petty. The Tribunal accept that the issue surrounding the payment to the roofing contractor as it is now put to us; that the money was never paid; is a serious allegation; however at the time of the suspension the Respondents did not know there was such a suggestion indeed this was a possible allegation until the letter from G&A of 30th April 2010.
6.2.2.6 The suggestion of fabrication of a rota may again be a serious allegation that the Claimant was not working. However the Respondents have failed to establish even on the balance of probabilities this is the case; the allegation amounts to a vague assertion by Ms Edmunds unsupported by any evidence.
6.2.2.7 The failure to follow lawful orders appears to have been dealt with to the satisfaction of Ms Murphy by 24th February. No action was taken about this prior to the suspension when it seems to the Tribunal that an informal approach to the Claimant would have resolved any conflicts as to how he dealt with matters.
6.2.2.8 Inappropriate contact with NEC members. Again the Claimant was never previously told not to do this and this again appears to be a matter which could have been resolved informally.
6.2.2.9 The letter extending the suspension dated 18th March is also badly drafted. Taking account of the Claimants flexible working system to suggest he should always be available for a meeting is ridiculous. The better way may have been to inform the Claimant that he should be available during normal office hours, although not at a moment's notice.
6.2.2.10 The calling of the meeting on 23rd March via a telephone is totally inappropriate. The Respondents obviously knew at least the preceding day if not before that that it was intended that such a meeting be held in Saltburn. Not to give the Claimant some prior warning is very poor management.
6.2.2.11 To criticise the Claimant for travelling to Paris is outside the remit of the employer employee relationship. To suggest that the Claimant was in breach of the terms of his suspension is ludicrous. It is clear to the Tribunal that there was some emphasis placed upon this at the meeting.
6.2.2.12 The letter to the Claimant informing him that his failure to unreasonably cooperate with the process would result in a loss of pay is punitive, to also suggest that such allegations as he makes against the investigating officer should be dealt with during his investigatory meeting is inappropriate.
6.2.2.13 To fail to take notice of serious allegations against an investigating officer is poor management and to suggest that such a person retains their position as investigating officer is inappropriate and gives the impression to an employee not only that the employer is biased but that the employee will not be listened to.”
At para. 6.3 the Tribunal says:
“6.3 The Tribunal looked at the reasons advanced by the Respondents for the treatment, namely that it was conducting a legitimate investigation is not sustainable. It is clear that Ms Edmunds was acting independently from her superiors as shown by the letter of 24th March from Mr McGlasham. His view of the matter was that the Respondents were simply to clarify certain issues regarding management of the centre. If that were the case, and Mr McGlasham had been more fully informed it appears to this Tribunal that the issues could have be dealt with speedily and informally.
6.3.1 Taking an objective view the Tribunal consider that the Claimant was entitled to resign. The manner in which the Respondents behaved towards the Claimant in conducting its investigation was inexcusable and the Claimant was entitled to resign.
6.3.2 The Tribunal is satisfied that the claimant resigned in response to this breach and for no other reason.
6.3.3 The Tribunal is of the unanimous view that the Claimant was constructively dismissed. No alternative reason was advanced on behalf of the Respondents therefore the dismissal was unfair. ”
(Those paragraphs contain some oddities of punctuation and detailed wording, but we have not sought to tidy them up: the meaning is never seriously in doubt.)
THE APPEAL
27. The CIU’s grounds of appeal are pleaded as follows:
“The employment tribunal erred in law in finding that:
a. the CIU was in breach of the mutual terms of trust and confidence implied into the Claimant’s contract of employment in ways that:
i. were not alleged by the Claimant within his ET1;
ii. were not relied upon by the Claimant in evidence or argument; and
iii. could not properly be said to have been ‘without reasonable and proper cause’ and ‘calculated or likely to destroy or seriously damage the relationship of confidence and trust between employer and employee’
b. the Claimant had resigned as a consequence of those breaches of contract contrary to his direct evidence as to the cause of his resignation; or alternatively failed consider whether those breaches of contract had caused or contributed to the Claimant’s decision to resign.”
We take the two heads in turn.
(a) BREACH OF THE DUTY OF TRUST AND CONFIDENCE
“… an error of law and/or a perverse finding of fact, in that:
(i) There was no evidence of any disciplinary action being taken against the Claimant.
(ii) Suspension on full pay does not amount to disciplinary action.
(iii) It was no part of the Claimant’s case that he had been unfairly disciplined.”
We do not accept that submission. The Tribunal was evidently referring not to the imposition of any disciplinary sanction but to the initiation of disciplinary proceedings. It is well-established that the unreasonable bringing of disciplinary proceedings, irrespective of any eventual findings, is capable of constituting a breach of the (to use the accepted shorthand) “duty of trust and confidence”: see, e.g., Gogay v Hertfordshire County Council [2000] IRLR 703. Of course tribunals should be slow to treat the initiation of an investigation as itself a repudiatory breach: very often an employer may act reasonably in investigating allegations of misconduct which turn out in the end to be groundless. But the question of reasonableness is one of fact, and the Tribunal’s view on this issue must be read in the context of its findings about the approach of Mr McGlasham and Mrs Edmunds at para. 6.1 of the Reasons (see para. 26 above).
“(i) The Tribunal considered only the Claimant’s subjective interpretation of the letter; when it should have considered the conduct of the CIU from an objective perspective (see e.g. Buckland v Bournemouth University [2010] IRLR 445).
(ii) Although, at paragraph 16 of his statement, the Claimant did complain that his letter of suspension ‘put me under a “house arrest” of sorts’, it was no part of his case that the drafting of the letter of suspension constituted or contributed to a breach of contract.”
There is force in point (i). But the fact remains that the letter was badly drafted in respects which had nothing to do with the requirement that the Claimant stay in his flat and which were indeed more serious, in that they went to the substance of the allegations which the CIU proposed to investigate: see para. 7 above. As to point (ii), we consider this at para. 41 below.
“… was an error of law and/or perverse in that:
(i) An employer is not normally required to commence an investigation into allegations of misconduct before its first investigatory meeting with the person who is the subject of the complaint;
(ii) The ET failed to set out any reasons why the Respondent should have carried out its investigations prior to its first investigatory meeting with the Claimant.
(iii) It was no part of the Claimant’s case that the failure to investigate the allegations prior to the investigatory meeting constituted or contributed to a breach of contract.”
We do not accept those submissions. An employer should not initiate disciplinary proceedings involving what are presented as allegations of “gross misconduct” without some basis for believing that the allegations are well-founded and that they might constitute gross misconduct; and that may, depending on the circumstances, require some degree of prior “investigation”. In the present case the Tribunal plainly believed that the CIU had rushed into a formal investigation, making serious allegations of dishonesty, without any sufficient basis and that it should have taken an informal approach: see para. 6.1.3 of the Reasons. That was a factual judgment which it was entitled to make. As to point (iii), see, again, para. 41 below.
33. Paras. 6.2.2.5-6. Mr Bayne’s skeleton argument on this point reads as follows:
“At paragraph 6.2.2.5 the ET concluded that ‘the allegations themselves, as were apparent at the date of suspension appear petty’ but at paragraph 6.2.2.6 it concluded that ‘the suggestion of fabrication of a rota may again be a serious allegation that the Claimant was not working. However the Respondents have failed to establish even on the balance of probabilities this is the case…’. Those findings were an error of law and/or perverse, in that:
i. The tribunal made 2 inconsistent findings: the allegations cannot at the same time be ‘petty’ and ‘serious’.
ii. There was no burden upon the Respondent to establish that its allegation was made out on the balance of probabilities. The ET appears at paragraph 3.5.3 to have had accepted Ms Edmund’s evidence that they ‘quite properly’ contributed to reason for suspension.”
These are fair points if the Tribunal’s wording is taken literally. But in our view the Tribunal was expressing itself badly. What we believe that it meant was that Mrs Edmunds did not, at the time that she raised the (misleadingly labelled) allegation of “falsification of records”, have any sufficient basis for alleging that the Claimant had not been working in periods for which he was on the rota: this very criticism is clearly made by the Tribunal in the course of its findings of fact at paras. 3.5.2-4.
“[This] paragraph does not make it clear whether the ET was critical of Ms Edmunds for failing to recuse herself, or of Mr McGlasham for failing to pause the investigation; nor whether that criticism, on its own, was capable of amounting to a breach of contract. Had the ET properly considered the issues, it would have recognised that:
a. Mr McGlasham could not be criticised, because there was no evidence that the letter which the Claimant had handed to Ms Edmunds at 4pm on 23rd March had come to the attention of Mr McGlasham by the time of his resignation at 11am on 24rd March.
b. Ms Edmunds had reasonable and proper cause for requiring the Claimant to attend a meeting on 24th March:
i. She was already in Saltburn, on a visit from her office in London;
ii. She was the Claimant’s line manager;
iii. She considered the Claimant’s grievance should be aired at a meeting rather than in writing.
c. In any event, Ms Edmund’s decision to continue with the hearing on 24th March 2010 could not objectively have be characterised as one which was intended to, or was likely to, destroy or seriously damage the employment relationship.”
We agree that this paragraph is inadequately reasoned. We see real force in Mr Bayne’s point that, whether in the end it might have been necessary for Mrs Edmunds to recuse herself, there was nothing unreasonable in her taking the initial position that the criticisms which he had raised about her in her letter of 23 March should be raised at a face-to-face meeting before any final decision was taken.
(a) that the CIU had initiated disciplinary proceedings against the Claimant, making allegations of gross misconduct and dishonesty, without an adequate basis for doing so;
(b) that the letter setting out the allegations to be investigated was so poorly expressed that it gave the Claimant no real idea of the nature of most of the charges against him and gave a misleading impression of their gravity; and
(c) that the conduct of the investigation thereafter was unreasonable in at least two specific respects, namely (i) calling the Claimant to the investigatory meeting on 23 March without any prior notice; and (ii) at that meeting unreasonably criticising him for visiting Paris over the weekend.
Those are in our view findings which would by themselves justify the Tribunal’s decision that the CIU had acted in breach of the duty of trust and confidence. The various specific criticisms made good by Mr Bayne are not fatal to its overall reasoning.
“At paragraph 6.3 the ET appears to have concluded that the Respondent was not conducting a legitimate investigation, citing only that ‘It is clear that Ms Edmunds was acting independently form [sic] her superiors’. That is a difficult conclusion to understand, given that:
a. The ET had previously concluded that Ms Edmunds was a truthful witness [3.4.4] who properly wished to carry out an investigation into at least one of the allegations, and one of the reasons for the suspension was to enable her to do so [3.5.3].
b. The ET failed to explain why Ms Edmunds should not have been acting independently from her superiors.”
As to (a), this is a fair point if the Tribunal’s (apparent) finding that the investigation was not “legitimate” is read as meaning that Mrs Edmunds had no genuine belief that there was a case requiring investigation. But we do not think that that is what the Tribunal meant. The question is not one of good faith but one of reasonableness: the Tribunal concluded that Mrs Edmunds had no reasonable basis for initiating a formal disciplinary investigation. That is a factual conclusion to which it was entitled to come. As to (b), we agree that the Tribunal’s thinking on this point is unclear: there is indeed no apparent reason why Mrs Edmunds needed to liaise with Mr McGlasham (nor is it clear to us from his letter of 24 March that his attitude was radically different from hers). But this point does not go to the heart of the Tribunal’s reasoning, which stands or falls by the findings of breach made in para. 6.2.2.
(b) “CAUSATION”
CONCLUSION