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First-tier Tribunal (General Regulatory Chamber) |
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You are here: BAILII >> Databases >> First-tier Tribunal (General Regulatory Chamber) >> United Voices of the World v Information Commissioner [2022] UKFTT 522 (GRC) (07 September 2023) URL: http://www.bailii.org/uk/cases/UKFTT/GRC/2022/522.html Cite as: [2022] UKFTT 522 (GRC) |
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General Regulatory Chamber
Information Rights Decision Notice IC-101515-Q5F7
Heard on: 1 August 2023 |
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B e f o r e :
TRIBUNAL MEMBER NAOMI MATTHEWS
TRIBUNAL MEMBER PIETER DE WAAL
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UNITED VOICES OF THE WORLD |
Appellant |
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- and - |
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INFORMATION COMMISSIONER |
Respondent |
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For the Appellant: Mr Petros Elia (General Secretary, United Voices of the World)
For the Respondent: did not appear
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Crown Copyright ©
Due to difficulties over the listing of this case, Counsel originally instructed by the Union was unable to attend and the Union had been unable to arrange a substitute. In all the circumstances of the case Mr Elia indicated that he was content for the tribunal to decide the case on the papers. After consideration of this issue the tribunal determined that it was proportionate and in the interests of justice to proceed on that basis. Mr Elia then withdrew.
Cases
Information Commissioner v Malnick and the Advisory Committee on Business Appointments: [2018] UKUT 72 (AAC)
Coco v A N Clark (Engineers) Ltd. [1969] RPC 41
AG v Guardian newspapers (N0 2) 1990 1 AC 109
Djalo v Secretary of State for Justice ET 2207876/2020
Decision: The appeal is Allowed
"Please provide me with any costings received by the Ministry of Justice/the Secretary of State for Justice from OCS Group UK Ltd for improving the pay of cleaners employed by OCS Group UK Ltd and deployed to 102 Petty France, London, SW1H 9AJ, between February 2018 and April 2018 inclusive."
"This subsection of the FOIA allows a public body to withhold information where to release such information would prejudice, or would be likely to prejudice the commercial interests of a third party, in this case OCS Group UK Ltd and/or MoJ.
The term 'commercial interests' is not defined in the FOIA. However, we have followed the Information Commissioner's guidance on the application of section 43 of the FOIA, which explains that a commercial interest relates to a person's ability to participate competitively in
a commercial activity, such as the purchase and sale of goods or services. Their underlying aim may be to make a profit, however, it could also be to cover costs or to simply remain solvent."
"Our principle complaint about this determination is that crucial public interest considerations were not taken into account when assessing whether the commercially sensitive material ought to be disclosed. The MoJ summarises the public interests in favour of disclosure as (i) general transparency and (ii) facilitate confidence in public decision-making. These are generic points that would not have much weight in the balance. But there is a major additional factor: disclosure would allow assessment of the equality implications of decisions regarding the terms and conditions of (predominantly BAME) outsourced workers."
"8. Following commencement of the contract in 2018, any existing staff transferred under TUPE (Transfer of Undertakings (Protection of Employment)) regulations to OCS with their existing terms and conditions. As part of the transfer and mobilisation process, the application of the Living Wage Foundation's Real Living Wage and London Living Wage arose and the MOJ asked OCS to provide a cost impact assessment. After due consideration this was not taken any further."
"41. In relation to the subsections of section 36(2)(b), the MOJ stated that:
"There is a specific public interest in preserving the confidentiality of service providers' discussions and views on this topic, and not inhibiting the free and frank exchange of views between MOJ and providers on this issue."
And,
"Under Section 36(2)(b)(i) and (ii) in order to ensure the highest quality discussions and decisions are made, MOJ and OCS (the contract provider) needs [sic] to be able to express their views freely and fully, in confidence."
42. With regard to its section 36(2)(c) submissions, the MOJ said it:
"…considers that delivering an effective service requires the government departments to have a "safe space" to express their views on this topic. It may be the case that suggested recommendations are not always actioned due to certain reasons, and the public disclosure of such information may cause the public to lose confidence in such government departments. Further, if the requested information were to be disclosed, they could be taken out of context and it could damage the validity of the views of the respective government department and lead to loss of confidence in such government department, and the disruption caused by the disclosure or the diversion of resources in managing the impact of disclosure would prejudice the effective conduct of their public affairs and services provided. The disruption caused would be the effort and time defending and in debating options that have already been considered or a position which is now out of date as National Minimum and Real Living and London Living Wages have all changed annually since this data was produced so is also out of date and not representative of the current financial position".
43. The MOJ submitted other arguments it deemed to be confidential so they have not been replicated here. However, the Commissioner has taken them into account when balancing the public interest."
"that sections 36(2)(b)(i) and (ii) and section 36(2)(c) are engaged. Having considered the associated public interest tests the Commissioner finds that the public interest favoured all three limbs of the section 36 exemption. As he has found that the MOJ was entitled to rely on sections 36(2)(b)(i) and (ii) and section 36(2)(c), he has not deemed it necessary to consider the MOJ's reliance on the other cited exemptions."
"there are other routes to pursue potential discrimination claims which therefore reduces the public interest in disclosure of this information through FOIA.
47. The Commissioner notes that the Qualified Person's Opinion is that disclosure of the requested information 'would' prejudice the free and frank provision of advice and exchange of views for the purpose of deliberation, and the effective conduct of public affairs. As set out above, this higher threshold carries more weight in the public interest balancing exercise.
48. The Commissioner accepts the MOJ's stance that disclosure would also prejudice the effective conduct of public services by suppliers, civil servants from commercial, human resources and financial functions, relating to public spending. The Commissioner agrees that in order to ensure an effective service can be provided to the public, it is important that there is a "safe space" for government officers of the MOJ to have a robust confidential, deliberation process, on the pay issue. A loss of confidentiality, caused by disclosure, would prejudice the public service MOJ provides, by affecting the range of options considered on how to provide an effective public service. The information requested relates to a decision-making process, which is applicable to several government departments, therefore the Commissioner recognises the need to protect the process both for MOJ and other government services to ensure they are not prejudiced.
49. The Commissioner accepts that the MOJ's safe space arguments were especially relevant at the time of the request and internal review. He is mindful of the need for the MOJ to be able to protect the complete views of those organisations partaking in the pay review process, particularly given the sensitivities surrounding pay.
50. On balance the greater public interest is, in the view of the Commissioner, held in preserving the ability of the MOJ to effectively conduct its public affairs."
"It was not correspondence regarding such costings, either internally within the MoJ or between the MoJ and their contractor, and it is difficult to see how the costings themselves would evidence sensitive or problematic deliberations about Ms Djalo's pay. That was in error of law or based on error of fact."
"16. At para 28 of the Decision Notice the Respondent contended that "The likelihood and severity of any inhibition will be considered further in the public interest test". In that connection it found at paras 48 – 49 that "it is important that there is a "safe space" for government officers of the MOJ to have a robust confidential, deliberation process on the pay issue".
17. In the absence of any information about the content of such deliberation and any related sensitivities, the Appellant contends that there was no sensitivity, or not such sensitivity as the Respondent found, and this led the Respondent into error in its public interest analysis."
"For section 43(2) to be engaged, it must be shown that disclosure "would, or would be likely to, prejudice the commercial interests" of any person, including the public authority that holds the information. In the present case, disclosure of the Disputed Information would or would be likely to prejudice the commercial interests of both OCS and the MoJ."
"The MoJ understands from OCS that the Disputed Information, was calculated using a bespoke costs model that was developed and is used exclusively by OCS, and that this amounts to a trade secret. The MoJ also understands that disclosure of the Disputed Information could enable competitors to reverse engineer in such a way as to reveal that trade secret. On that basis, s. 43(1) is engaged."
"The test does not function in the same way as the public interest test under s. 2(2)(b). The burden is reversed: the test assumes that the public interest in maintaining confidentiality will prevail unless the public interest in disclosure outweighs the public interest in maintaining the confidence."
The Employment dispute underlying the request for information
"The Claimant is employed by OCS Limited ("OCS"), a private company in the business of providing facilities management services to sites in the UK and internationally. One of the sites in question is the Ministry of Justice premises at 102 Petty France, London. The Claimant works as a cleaner at that site. It is common ground that she began work as a cleaner with Lancaster Office Cleaning Company Limited in 2009, initially on a part-time basis. She transferred under the TUPE Regulations eventually to OCS, for whom she now works full-time. Her particulars of claim describe her as Black African and a national of Guinea-Bissau. She claims that the Respondent has indirectly discriminated against her because of race, contrary to section 19 Equality Act 2010 ("EqA")."
"The Claimant contends that she is a contract worker and the Respondent her principal within the meaning of the Equality Act 2010, and contends that the Respondent's arrangements for the pay and terms and conditions of both their own staff and of their outsourced staff, the latter being determined directly by the terms of the Respondent's service contract with the Claimant's employer, and indirectly by other of those terms including price…"
"36. My understanding is that the Claimant's minimum entitlement according to these factors, and no more, is still in fact what she receives. The London Living Wage – a higher rate than the National Minimum Wage - is paid at some of the sites in the Contract's scope (e.g. the Old Admiralty Building) but not others such as 102 Petty France. That is not the same thing as saying that it is the Respondent who has designated sites as LLW sites or not. As I have found above, OCS "inherited" the pay rates from Amey, and they from Lancaster. OCS had no choice about whether to pay LLW rates at those designated sites; TUPE (and not the Respondent) requires it so to do. OCS is not required by TUPE or by the Respondent to pay the LLW at sites which are not designated as such.
37. These contrasting pay rates were a highly relevant factor in [redacted name]'s claim. The pay and conditions of those working at the Petty France site has led to industrial action in 2016, 2017, August 2018 and January 2019."
In light of the 13 September deadline for bundles provided for by those directions, we write to inform the Tribunal that the MoJ is in correspondence with the other parties following a recent significant development which has changed my client's approach to these proceedings. The whole of the information subject to the FOIA request has been disclosed to a Claimant in separate Employment Tribunal proceedings brought against the Secretary of State for Justice. The Claimant in those proceedings is a member of OCS's staff. The disclosure was made as a result of the Secretary of State for Justice's ongoing duty of disclosure in those proceedings and followed a specific disclosure application from the Claimant. The Claimant in the Employment Tribunal proceedings is represented by the Appellant in these proceedings.
"Whilst we appreciate that the Respondents' position is that the disclosure of the information sought in separate proceedings renders this claim academic, for several reasons we are currently of the view that the matter should proceed and raises very important points of principle. However, as a grassroots union, we have no desire to waste resources or public money on pursuing an unnecessary claim. We therefore would greatly appreciate further time to make an informed decision on this matter."
"However, we cannot see that the disclosure of the documents pursuant to an entirely different obligation in the employment tribunal has any bearing on this appeal concerning whether the Respondent was correct to dismiss the Claimant's complaint as to their information rights under the FOIA."
Consideration
23. In this case the Union and its members working for OCS at the headquarters of the MoJ had been told by OCS that in 2018 the MoJ asked it for costings for raising the pay of cleaning staff from the Minimum Wage to the Living Wage. In November 2020 the UNION asked the MoJ for: "any costings received by the Ministry of Justice… from OCS … for improving the pay of cleaners employed by OCS ..deployed to 102 Petty France, between February 2018 and April 2018 inclusive." At the time of the request any such costings were more than two and a half years old. It may also be noted that at the time of the award of the contract to OCS there was an obligation on the MoJ to publish the value of the contract.
OCS MoJ Contract
Indicative proposal for increasing wages to UK Living Wage
"It should be made clear that this exercise is purely indicative in terms of the likely increase in cost, and would need to be fully worked through the financial models to provide a final cost, taking into account any variances with the actual hours worked…"
Section 43 exemptions
"The MoJ consulted OCS at the time of the ICO investigation, and OCS confirmed that it considered that: (a) the Disputed Information is confidential and commercially sensitive; and (b) that its disclosure would (i) amount to an actionable breach of confidence, (ii) prejudice its commercial interests, and (iii) reveal its trade secrets."
"By undermining the relationship of trust and safe space needed for contract management, and inhibiting contractual discussions, disclosure would prejudice the effective management by the MoJ of the Contract and similar contracts."
"Relevant considerations include the value of the information, the investment made in developing the information, the extent to which it truly is secret, the extent which access to it has been restricted or its secrecy and importance have been emphasised and the extent to which it is separate and distinct from other information which cannot properly be regarded as a trade secret. Technicality is not required, although secret processes of manufacture formulae and designs and so forth may more readily be regarded as trade secrets than information about costs, prices, sales and customers. Technical information may have the appearance of distinctiveness and sophistication but in truth be trite or inseparable from a general stock of skill and knowledge which an employee may take away from with him; in which case it will not constitute a trade secret. Conversely although it often may not do so, in an appropriate case financial and customer information may constitute a trade secret (eg where one or more of the following apply: dissemination of such information has been restricted; it is of great value; release of it would cause serious harm to the person from whom the information originates)."
Section 41 exemption
i. The information has the necessary quality of confidence;
ii. The information was imparted in circumstances importing an obligation of confidence; and
iii. There was an unauthorised use of the information to the detriment of the confider".
To this broad general principle, there are three limiting principles to which I wish to refer. The first limiting principle (which is rather an expression of the scope of the duty) is highly relevant to this appeal. It is that the principle of confidentiality only applies to information to the extent that it is confidential. In particular, once it has entered what is usually called the public domain (which means no more than that the information in question is so generally accessible that, in all the circumstances, it cannot be regarded as confidential) then, as a general rule, the principle of confidentiality can have no application to it. I shall be reverting to this limiting principle at a later stage.
The second limiting principle is that the duty of confidence applies neither to useless information, nor to trivia. There is no need for me to develop this point.
The third limiting principle is of far greater importance. It is that, although the basis of the law's protection of confidence is that there is a public interest that confidences should be preserved and protected by the law, nevertheless that public interest may be outweighed by some other countervailing public interest which favours disclosure. This limitation may apply, as the learned judge pointed out, to all types of confidential information. It is this limiting principle which may require a court to carry out a balancing operation, weighing the public interest in maintaining confidence against a countervailing public interest favouring disclosure.
Section 36 exemptions
"(2) Information to which this section applies is exempt information if, in the reasonable opinion of a qualified person, disclosure of the information under this Act— […]
(b) would, or would be likely to, inhibit—
(i) the free and frank provision of advice, or
(ii) the free and frank exchange of views for the purposes of deliberation or
(c) would otherwise prejudice, or would be likely otherwise to prejudice, the effective conduct of public affairs."
The letter confirmed that, for the purpose of relying on the s.36(2) exemption, the opinion of the Minister (the Qualified Person) was sought in December 2021 and a copy of the submission to the Minister was supplied:-
"… If information were to be disclosed; releasing information relating the potential costs to OCS, of implementing the Real Living Wage; across the Ministry of Justice Estate on a national basis for all relevant services. Several of the buildings covered by the disclosure are occupied by other Government Departments that are managed by the Ministry of Justice Property.
9. The information was requested from OCS following mobilisation of the Ministry of Justice Cluster Facilities Management (FM) Contract which includes other Department Buildings such as Department for Education's Sanctuary Head Quarters which had a Transfer Undertakings Particulars Employment (TUPE) contractual right to London Living Wage, with the Ministry of Justice using the National Minimum Wage.
10. Following full implementation of the contract at the contractual (bid) wage rates, a strike led by United Voices of the World (UVW) trade union was held in August 2018 by 12 cleaners employed by OCS. Amongst the issues they were striking about was the call to be paid the London Living Wage. This followed earlier strike action in 2016 and 2017.
11. Given the industrial action, the topic was the subject of 2 submissions dated 27th July and 16th August 2018, with the issue of whether civil service employers should commit to the Living Wage Foundations Real Living Wage (RLW) and London Living Wage (LLW) rates which was considered by the Civil Service Board in 2019 and rejected.
12. Following this review, across government write-around was conducted. Most department's use the Crown Commercial Services (CCS) Facilities Management framework to source their suppliers. Given the Crown Commercial Services terms do not mandate the LLW or RLW the departments generally follow this approach."
"We believe that these subsections of the Section 36 exemption are also engaged by the withheld information, as disclosure of the requested information would inhibit the free and frank provision of advice, and the free and frank exchange of views for the purpose of deliberation and prejudice the effective conduct of public affairs. We recommend that the MoJ should take this opportunity to apply the section 36 exemption as well.
14. Applying Section 36(2)(b)(i) and(ii) and 36(2)(c) of the FOIA requires the reasonable opinion of a Qualified Person, which in practice is a Minister for the department. You are required only to be satisfied that disclosure would cause such inhibition and prejudice the effective conduct of public affairs.
…
18. Disclosing the information would, in our opinion likely to inhibit the ability of public authority staff and others to express themselves openly, honestly and completely, or to explore all options, when providing advice or giving their views as part of the process of deliberation regarding the Real Living Wage. This information if disclosed would cause reputational damage to the Ministry of Justice, and the other Government Departments occupying accommodation within the scope of the Ministry of Justice cluster contract by disclosing information that breached the commercial interests and confidentiality of third-party contractors. This breach would lead to a subsequent inhibition of the candour of the discussions and advice, or the exchange of views, between MOJ and x-HMG on the Real Living Wage. That would impair the quality of decision making by the Ministry of Justice and would inhibit future discussions between officials when considering such topics.
19. Disclosing the information would, also in our opinion prejudice, the effective conduct of public affairs and services provided by affecting the "safe space" for government officers of the MoJ to have a robust confidential, deliberation process on the pay issue, which is required to provide an effective public service."
"Disclosing the information would, in our opinion likely to inhibit the ability of public authority staff and others to express themselves openly, honestly and completely, or to explore all options, when providing advice or giving their views as part of the process of deliberation regarding the Real Living Wage."
What would be disclosed reveals nothing of advice from officials or views on options. It merely records the price of an option that was not adopted.
"This information if disclosed would cause reputational damage to the Ministry of Justice, and the other Government Departments occupying accommodation within the scope of the Ministry of Justice cluster contract by disclosing information that breached the commercial interests and confidentiality of third-party contractors.
The first point to note, as explored above, is that disclosure of the withheld material would not prejudice the commercial interests of OCS, or give rise to an actionable breach of confidence. The bland assertion of reputational damage is doubtful and not borne out by any substantial evidence.
"This breach would lead to a subsequent inhibition of the candour of the discussions and advice, or the exchange of views, between MOJ and x-HMG on the Real Living Wage. That would impair the quality of decision making by the Ministry of Justice and would inhibit future discussions between officials when considering such topics."
The prejudice implied by this hypothesis is speculative and unconvincing. It is difficult to see how disclosure of cost information relating to one third-party cleaning contractor would or would be likely to widely inhibit the candour of internal governmental discussions about the Real Living Wage.
"Disclosing the information would also in our opinion prejudice the effective conduct of public affairs and services provided by affecting the "safe space" for government officers of the MoJ to have a robust confidential, deliberation process on the pay issue, which is required to provide an effective public service."
This is again a generalised assertion. Disclosure of the withheld information in this case would put in the public domain a small amount of data about the outdated and hypothetical costs of a pay rise relating to one contractor, which the MoJ decided not to agree to. There is no plausible reason why this would or would be likely to negatively affect the effective conduct of public affairs or the 'safe space' in which deliberations about pay increases may be held by officials.
"Further, if the requested information were to be disclosed, they could be taken out of context and it could damage the validity of the views of the respective government department and lead to loss of confidence in such government department, and the disruption caused by the disclosure or the diversion of resources in managing the impact of disclosure would prejudice the effective conduct of their public affairs and services provided. The disruption caused would be the effort and time defending and in debating options that have already been considered or a position which is now out of date as National Minimum and Real Living and London Living Wages have all changed annually since this data was produced so is also out of date and not representative of the current financial position".
Conclusion
Signed Hughes
Date: 4 September 2023